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Shibu Onsen Sakaeya
Japanese Twin Non-Smoking - Guestroom, Shibu Onsen Sakaeya in Nagano
Bathroom, Shibu Onsen Sakaeya in Nagano
Lobby, Shibu Onsen Sakaeya in Nagano
Lobby, Shibu Onsen Sakaeya in Nagano
Bathroom, Shibu Onsen Sakaeya in Nagano
Bathroom, Shibu Onsen Sakaeya in Nagano

Removed from saved list

9.2

Exceptional

203 reviews

203 reviews

Breakfast3
Housekeeping2
24-hour front desk1
See map
See map

9.1

Exceptional

Location rating score

Exceptional location
Popular neighborhood
Parking
FREE
Popular landmarks
Nagano Prefectural Shinano Art Museum Higashiyama Kaii Gallery
22.9 km
Zenko-ji Temple
23.2 km
Midori Nagano
24.0 km
Sanada Treasure Museum
28.2 km
Matsushiro
28.2 km
Closest landmarks
Shibu Oyu Foot Bath
140 m
Shibu Onsen Information Center
240 m
Engi
240 m
Yudanaka Train Station
1.7 km
Roadside station Kitashinshu-Yamanouchi
2.5 km

Shibu Onsen Sakaeya

2171 Hirao, Yamanouchi-machi, Shimotakai-gun, Yudanaka, Nagano, Japan, 381-0401 - See map

This ryokan features free Wi-Fi in all rooms for easy connection, and car park free of charge. Conveniently situated in the Yudanaka part of Nagano, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Zenko-ji Temple. Rated with 3 stars, this high-quality property provides guests with access to restaurant, hot tub and hot spring bath on-site.

Highlights

Hygiene Plus

Sparkling clean

Located in heart of Nagano

Front desk [24-hour]

Excellent room comfort & quality

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Temperature check for guests and staff
Body thermometer
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Facilities

Front desk [24-hour]

Valet parking

Free Wi-Fi in all rooms!

Luggage storage

Hot tub

Kids club

Contactless check-in/out

Golf course [on-site]

Your dates are popular among travelersUsers are booking a place in Nagano every 4 minutes on Agoda.com
Value for money9.0
Location rating9.1
Nearest airportMatsumoto Airport (MMJ)
Distance to airport77.9 km

Rooms available at Shibu Onsen Sakaeya

Exceptional
Room comfort & quality

10

Premium Twin Room - Non-Smoking
...
  • Room size: 36 m²/388 ft²
  • City view
  • 2 single beds
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Suite with Mountain View
...
  • Room size: 35 m²/377 ft²
  • Mountain view
  • 2 single beds
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Japanese Western Style Room Type A
...
  • Room size: 18 m²/194 ft²
  • Nature view
  • 2 futons
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Room
...
  • Room size: 15 m²/161 ft²
  • Mountain view
  • 5 futons
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Japanese Twin Non-Smoking
...
  • Room size: 18 m²/194 ft²
  • Nature view
  • 2 single beds
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Japanese Style Room
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 4 futons
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Japanese-Style Standard Family Room
...
  • Room size: 18 m²/194 ft²
  • Mountain view
  • 5 futons
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Twin Room with Mountain View
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
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Japanese Western Style Non-Smoking
...
  • Room size: 24 m²/258 ft²
  • Nature view
  • 2 single beds
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Japanese-Style Room with Toilet - Non-Smoking
...
  • Room size: 18 m²/194 ft²
  • Nature view
  • 5 futons
Enter dates to see prices

Frequently asked questions

Does Shibu Onsen Sakaeya offer dry cleaning services?

Yes! Shibu Onsen Sakaeya features dry cleaning service that is available all throughout your stay, making sure you're always looking your finest in your favorite outfit. Please contact the property for more information.

Is car parking available at Shibu Onsen Sakaeya?

Shibu Onsen Sakaeya has car park onsite free of charge for visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What kinds of facilities are available for children at Shibu Onsen Sakaeya?

While on holiday with your loved ones, your children can also enjoy the fun in sports and recreation facilities offered at Shibu Onsen Sakaeya such as kids club.

What interesting attractions are in close proximty of Shibu Onsen Sakaeya that are in walking range?

While staying at Shibu Onsen Sakaeya, start off your holiday break by visiting the closest destinations that are within walking distance to the property which include Shibu Oyu Foot Bath, Takayakushi Wakoan, and Shibu Onsen.

When was Shibu Onsen Sakaeya built?

Shibu Onsen Sakaeya was built in 1967.

How long do guests generally stay at Shibu Onsen Sakaeya?

Verified past guests that have stayed at Shibu Onsen Sakaeya had an average nightly stay of 1 night at this property.

At what time of the year is Shibu Onsen Sakaeya most popular?

Shibu Onsen Sakaeya's most popular month where verified guests travelers have stayed the most is in February.

In which languages can Shibu Onsen Sakaeya's personnel communicate?

Shibu Onsen Sakaeya can communicate up to 2 languages which includes English for travelers that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

What payment options are supported at Shibu Onsen Sakaeya?

Shibu Onsen Sakaeya accepts up to 5, with payment card options such as MasterCard, American Express, and Visa.

What do verified guests like most about Shibu Onsen Sakaeya?

Past guests that stayed at Shibu Onsen Sakaeya have given this property a rating of 9.634 for its excellent service as the primary highlight for their stay.

What people love about Shibu Onsen Sakaeya

  • 10

    Exceptional
    Cleanliness

    "Nice and clean room."

    Navara

    |

    March 12, 2023

  • 10

    Exceptional
    Location

    "Location was very good"

    zizhen

    |

    December 29, 2022

  • 10

    Exceptional
    Staff 

    "The staff was absolutely amazing and made our stay so much better, especially during dinner and breakfast services."

    Sean

    |

    February 28, 2023

Property ranking|Compared to 585 Nagano properties
See all rankings
Room comfort score
10/10
Service score
9.6/10
Cleanliness score
9.6/10
Value for money score
9/10
Better than
99
%
of Nagano properties
Better than
98
%
of Nagano properties
Better than
98
%
of Nagano properties
Better than
97
%
of Nagano properties
Overall rating:

9.2

Exceptional
203 reviews
Cleanliness
9.6
Facilities
9.5
Location
9.1
Read all reviews >
What travelers say they love:
Service was top notch.
Ethan from United States
Couple
More about Shibu Onsen Sakaeya

More about Shibu Onsen Sakaeya

Discover the Excellent Facilities of Shibu Onsen Sakaeya in Nagano, Japan

Nestled in the heart of Nagano, Japan, Shibu Onsen Sakaeya is a 3.0-star hotel that boasts a wide range of excellent facilities to ensure a comfortable and satisfying stay. Guests can enjoy shopping, a coffee shop, and a bar on-site, as well as laundry service, a nightclub, and a restaurant. Room service, safety deposit boxes, and valet parking are also available for added convenience. The hotel offers a concierge service, air conditioning, bathrobes, in-house movies, a hairdryer, television, and satellite/cable TV. After a long day of exploring, guests can unwind in the hot tub, sauna, or spa. Wi-Fi is available in public areas, and there is a car park, designated smoking area, and refrigerator. Free Wi-Fi is available in all rooms, and dry cleaning, luggage storage, and a shared kitchen are also available. The hotel also offers fishing and skiing activities, and daily housekeeping. Guests can take advantage of the gift/souvenir shop, car park onsite, self-parking, and car park free of charge.

Room Types at Shibu Onsen Sakaeya

Shibu Onsen Sakaeya offers a variety of room types to suit the needs and preferences of every guest. Choose from Japanese Twin Non-Smoking, Japanese Western Style Non-Smoking, Japanese Western Style Room Type A, Japanese-Style Room with Toilet - Non-Smoking, Premium Twin Room - Non-Smoking, and Semi Suite - Non-Smoking. Each room type has its own unique features and charm, ensuring a comfortable and memorable stay for all guests.

Exceptional Service and Comfortable Stay

Shibu Onsen Sakaeya is truly a gem in Nagano, Japan. The staff here are incredibly friendly, helpful, and always have a smile on their faces. Despite the language barrier, they go above and beyond to ensure that guests have a comfortable and memorable stay. The ryokan itself is also top-notch, with spacious rooms that exceed expectations. The yukata provided for the bathhouses in town is a nice touch, and the Onsen experience is truly relaxing and memorable. The town itself is also a historic and charming location. Guests rave about the food, which is the best they've had in any ryokan. From start to finish, the level of service provided at Shibu Onsen Sakaeya is exceptional and makes for one of the best hotel experiences in Japan.

Experience Unmatched Comfort and Hospitality at Shibu Onsen Sakaeya

Shibu Onsen Sakaeya is a hotel that truly understands the importance of guest satisfaction. With an impressive overall rating of 9.3, it's clear that guests are consistently impressed with their experience at this hotel. From the moment you arrive, you'll be greeted by a staff that is dedicated to providing exceptional service, as evidenced by their 9.7 rating for staff performance. The hotel's facilities are top-notch, with a rating of 9.5, and guests rave about the comfort of their rooms, giving a perfect rating of 10.0. The food and dining experience is also exceptional, with a perfect rating of 10.0. Additionally, the hotel's cleanliness is outstanding, with a rating of 9.6. With all of these impressive ratings, it's easy to see why Shibu Onsen Sakaeya is a top choice for travelers seeking comfort, hospitality, and a memorable stay in Nagano, Japan.

Show less

Amenities and facilities

Exceptional
Facilities

9.5

Most talked about facilities

Taxi

1 mention

Housekeeping

1 mention

Languages spoken
  • English
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fishing
  • Golf course [on-site]
  • Hot tub
  • Nightclub
  • Sauna
  • Skiing
  • Spa
  • Spa/sauna
Cleanliness and safety
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service
  • Shared kitchen
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Heating in public area
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids club
  • Kids meal
Access
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Valet parking

Food and dining

Breakfast options
  • Asian

Location

2171 Hirao, Yamanouchi-machi, Shimotakai-gun, Yudanaka, Nagano, Japan, 381-0401
Exceptional
Location

9.1

Airports
  • Matsumoto Airport (MMJ)
    77.9 km
  • Toyama Airport (TOY)
    111.3 km
Public transportation
  • Yudanaka Train Station
    1.7 km
  • Kamijo
    2.7 km
Hospital or clinic
  • Hokushin General Hospital
    6.0 km
Cash withdrawal
  • ATM
    210 m

What's nearby

Popular landmarks
  • Nagano Prefectural Shinano Art Museum Higashiyama Kaii Gallery
    22.9 km
  • Zenko-ji Temple
    23.2 km
  • Midori Nagano
    24.0 km
  • Sanada Treasure Museum
    28.2 km
  • Matsushiro
    28.2 km
  • Togakushi Shrine Chusha
    30.9 km
  • Togakushi Shrine Kuzuryusha
    33.1 km
  • Obasute tanada (Terraced rice fields)
    39.3 km
Nearby landmarks
  • Shibu Oyu Foot Bath
    140 m
  • Shibu Onsen Information Center
    240 m
  • Engi
    240 m
  • Yudanaka Train Station
    1.7 km
  • Roadside station Kitashinshu-Yamanouchi
    2.5 km
  • Kamijo
    2.7 km
  • Jigokudani Yaen-Koen (The world of Snow Monkey)
    2.7 km
  • Jigokudani Monkey Park
    2.7 km
  • Jigokudani Hot Spring Korakukan
    2.8 km
  • Yomase
    3.8 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until20:00
  • Check-out from07:30
  • Check-out until11:00
  • Reception open until22:00
Extras
  • Breakfast charge (unless included in room price)2200 JPY
The property
  • Non-smoking rooms/floorsyes
  • Number of floors6
  • Number of rooms 26
  • Room voltage100
  • Year property opened1967
  • Most recent renovation1996
Parking
  • Daily parking fee0 JPY

Reviews of Shibu Onsen Sakaeya from real guests

Provided by verified guests of Agoda
9.2
Exceptional
Cleanliness9.6
Facilities9.5
Location9.1
Room comfort and quality10.0
Service9.6
Value for money9.0
High score for Nagano
Rating
9+ Exceptional (29)
8-9 Excellent (3)
7-8 Very Good (1)
6-7 Good (0)
<6 Below Expectation (0)
Time of the year
Mar - May (13)
Jun - Aug (3)
Sep - Nov (1)
Dec - Feb (16)

Show reviews that mention 

Showing 33 verified guest comments
12
10.0
Exceptional
Hui from Hong Kong SAR, China
Couple
Japanese Twin Non-Smoking
Stayed 1 night in December 2022

Fantastic food”

First time to stay here. Dinner is superb, even the rice is very good. Convenient to walk out and wait for bus to go up to snow monkey park. If u live here, you can also go to other onsen. But Their own onsen is better than those.

Reviewed January 07, 2023

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10.0
Exceptional
zizhen from Singapore
Solo traveler
Suite with Mountain View
Stayed 1 night in December 2022

Exceptional”

Staff are very friendly and helpful, good facilities, the kaiseki dinner was very expressive. Location was very good

Reviewed December 29, 2022

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10.0
Exceptional
Tamara from Japan
Family with teens
Japanese Western Style Non-Smoking
Stayed 1 night in December 2021

Exceptional hotel, staff and best ever food ”

Convenient situated for visiting Monkey park. Enjoyed onsen hopping with the master key provided to hotel guests. Staff were beyond expectations! Both dinner and breakfast were the best we tried so far in Japan. Ended up staying here another extra night here and cancelling other hotel we initially planned. Highly recommend. You will not regret a single yen spent.

Reviewed December 27, 2021

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10.0
Exceptional
Ethan from United States
Couple
Semi Western-Style Room Non-Smoking
Stayed 1 night in December 2021

Outstanding”

Truly an amazing stay. One of the best kaiseki meals we've had, with lovely local ingredients. Service was top notch. Onsen was beautiful. Highly recommended!

Reviewed December 31, 2021

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10.0
Exceptional
Felix from United States
Couple
Stayed 1 night in February 2021

Amazing ”

This ryokan was hands down one of our best hotel experiences in Japan

Reviewed February 17, 2021

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9.6
Exceptional
Grace from Canada
Couple
Stayed 1 night in February 2020

Exceptional”

Best food of any ryokan that we’ve been to and a great stay! One thing that would make it even more amazing would be a shuttle service from the train station.

Reviewed February 14, 2020

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8.8
Excellent
hani from Kuwait
Family with teens
Stayed 1 night in January 2020

Amazing staff”

Staff very friendly

Reviewed January 22, 2020

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10.0
Exceptional
Isabelle from France
Couple
Stayed 1 night in March 2014

Relaxing place with friendly staff”

japanese rooms, restaurant

We had a very nice stay at this hotel. There didn't seem to have many foreign tourists coming to this Onsen town(Shibu Onsen) as compared to Yudanaka (which has the main train station). It is a 20-30 min walk from Yudanaka to Shibu. However, Shibu Onsen is much smaller and has a more authentic feel. The staff in the hotel were very friendly and helpful from check-in to check-out although they do not speak English. We had dinner and breakfast there. Although they were not the cheapest meals, if you want to experience traditional ones, it is worth the try. The waitresses spoke better English. After going back home, we received a few days after from mail a scarf that I had forgotten in the room and did not realize it was left there!

Reviewed March 30, 2014

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9.2
Exceptional
Megan
Group
Stayed 1 night in December 2018

Beautiful place!”

We loved this traditional ryokan in Shibu Onsen. The room was more than expected, and we loved dressing in the yukata for the bathhouses in town. The staff were extremely helpful, even with the language barrier. The town itself was historic and had great charm. The one thing that would have been valuable would be a free transfer from the train station. We found it a huge waste to spend 1000 yen on a taxi when the other ryokans had free transfers.

Reviewed December 14, 2018

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10.0
Exceptional
Craig from United Kingdom
Family with teens
Japanese Western Style Room Type A
Stayed 1 night in March 2017

Good place to stay and relax”

We found the Onsen in this hotel better looked after than some of the ones in the town - very relaxing and very clean. What a great find amid some very tired looking buildings and other hotels in the area.

Reviewed March 27, 2017

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8.0
Excellent
Laurin from United States
Family with young children
Stayed 2 nights in July 2019

Very good”

From when the staff first greeted us to when we left, the level of service was beyond our expectations. It was pouring on the day that we arrived and by the time we got to the doorsteps of the ryokan, we were half wet and so were our suitcases. The staff immediately came out with umbrellas and provided us with towels to dry ourselves up. They were so thoughtful that they even offered to take our wet shoes and socks, which were dried and returned to us the next day. The relaxing music throughout the ryokan was just what we needed to unwind from the hustle and bustle of the city. Although I had wished they had kaiseki at the ryokan, the place they recommended that was across the street from it was where I had the freshest sashimi. The Onsen experience in the ryokan was also very relaxing and memorable. The staff was always smiling and friendly, and even as we leave the ryokan, they would step outside at the doorsteps watching us walk off.

Reviewed November 04, 2019

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10.0
Exceptional
Geoffrey from United States
Couple
Japanese Western Style Room Type A
Stayed 2 nights in May 2023

Excellent introduction to Ryokan Experience”

Staff was friendly and helpful, although the native Japanese staff had very limited English. The room was spacious and comfortable, the dining rooms were elegant and the baths were beautiful. Good instructions on how to use the baths and how to behave (it was our first time). Meals were incredible--generous and served at a comfortable, leisurely pace. And the food was exquisite, even if some of the items were a little odd by American tastes. The town itself, however, seemed to be suffering from post-Covid depression--most storefronts were empty and the whole place felt a little rundown. Still, the ryokan itself was wonderful, and highly recommended.

Reviewed June 03, 2023

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8.8
Excellent
Tat from Australia
Couple
Premium Twin Room - Non-Smoking
Stayed 1 night in January 2023

Awesome service”

Was perfect, can't fault it.

Reviewed April 12, 2023

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10.0
Exceptional
Elena from United States
Family with teens
Japanese Western Style Room Type A
Stayed 1 night in April 2023

A true gem”

When I made the booking I had no idea we would be heading to a boutique hotel. It appears to be the best one in town. The service and entire experience are unmatched. I have a feeling that this an elevated ryokan experience, but what a treat! Make sure to book the breakfast at minimum. Unfortunately we could not do dinner, but I am sure it must have been superb. There is not much to do in town during the day, but the evening was magical with us going from onsen to onsen seemingly having the entire town to ourselves. Yukatas and geta are provided by the hotel. I recommend checking out the Monkey Park first half of the day and enjoying the onsen from then on. You will be glad you did!

Reviewed April 08, 2023

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10.0
Exceptional
Lindsay from Canada
Group
Japanese Twin Non-Smoking
Stayed 3 nights in March 2023

Memorable stay in traditional ryokan”

Truly unforgettable experience in Shibu Onsen. I have been to Japan many times but my stay at Sakaeya ranks near the top. The service at this hotel is impeccable, the rooms are spectacular and the food was delicious. Surya took great care of us at breakfast and dinner each day, and made us feel special at every interaction. The traditional keiseiki dinners were delicious and beautifully presented. The onsen in the hotel was wonderful. Would recommend this Ryokan to anyone. If you are not used to Japanese food, keep an open mind and enjoy the adventure of keiseiki dining because you will never forget it.

Reviewed March 23, 2023

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10.0
Exceptional
Calvin from Indonesia
Couple
Japanese Twin Non-Smoking
Stayed 1 night in January 2023

Perfect”

Perfect

Reviewed March 19, 2023

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10.0
Exceptional
Navara from Thailand
Family with teens
Japanese Western Style Room Type A
Stayed 1 night in March 2023

Exceptional”

Good location in the middle of Shibu Onsen. Nice and clean room. Receptionist are helpful and sweet.

Reviewed March 12, 2023

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10.0
Exceptional
Sean from United States
Couple
Japanese Twin Non-Smoking
Stayed 2 nights in February 2023

Amazing Stay”

We had an amazing 2 nights here where we enjoyed the local onsens and also went skiing at Shiga Kogen. The staff was absolutely amazing and made our stay so much better, especially during dinner and breakfast services. The property's private onsens (indoor/outdoor) are stunning.

Reviewed February 28, 2023

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10.0
Exceptional
Pun from Hong Kong SAR, China
Couple
Japanese Twin Non-Smoking
Stayed 1 night in February 2023

Perfect for relaxing ”

We enjoyed the stay and had a perfect relax before skiing after long flight. We highly recommend the private onsen and sauna. These are always full. Luckily, we have made early booking. Apart from these, we were greatly impressed by the decorative dinner such that we enjoyed both the food and the scene. Everything is good. Should the hotel can arrange pick-up service at station, it would be seamless perfect hospitality.

Reviewed February 21, 2023

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9.6
Exceptional
Lani from United States
Solo traveler
Japanese Twin Non-Smoking
Stayed 1 night in February 2023

BEST RYOKAN STAY”

This Ryokan was amazing. It was a bit expensive, but worth every penny. The kaiseki dinner was some if not the best Japanese food I've had. It was super filling and delicious with lots of local foods. The breakfast was also amazing. The onsen were amazing and I loved how they gave us a Yukata to wear around the town. If you are looking for a quite Onsen town with an authentic experience I highly recommend this place!

Reviewed February 14, 2023

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12
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