Exterior view, Sofitel Auckland Viaduct Harbour in Auckland
Facilities, Sofitel Auckland Viaduct Harbour in Auckland
Exterior view, Sofitel Auckland Viaduct Harbour in Auckland
Meeting room / ballrooms, Sofitel Auckland Viaduct Harbour in Auckland
Swimming pool, Sofitel Auckland Viaduct Harbour in Auckland
Meeting room / ballrooms, Sofitel Auckland Viaduct Harbour in Auckland
Restaurant, Sofitel Auckland Viaduct Harbour in Auckland

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8.7Excellent

741 reviews

741 reviews

Cleanliness 9.2
Room comfort and quality 9.0
Location 8.9
Service 8.9
Facilities 8.5
Value for money 8.1
See map

8.9Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Viaduct Harbour
100 m
ASB Waterfront Theatre
330 m
America's Cup Village
330 m
Wynyard Quarter
340 m
Waitemata Plaza
340 m
Popular landmarks
Sky Tower
570 m
Auckland Art Gallery Toi o Tamaki
1.0 km
Auckland War Memorial Museum
2.5 km
Mount Eden
3.5 km
Auckland Zoo
4.0 km
Closest landmarks
Grafton United Cricket Club
250 m
Viaduct Medical Centre
280 m
jets Auckland CBD
400 m
Tidal Steps
440 m
Wynyard Crossing
450 m
Agoda Preferred

Sofitel Auckland Viaduct Harbour

21 Viaduct Harbour Avenue, Auckland City Center, Auckland, New Zealand - See map

Make your best journey to Auckland with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Strategically situated in Auckland City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sky Tower. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Sparkling clean

Located in heart of Auckland

Check-in [24-hour]

Excellent room comfort & quality

ALLSAFE

Your Health and Safety are our Absolute Priority

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Fitness center

Spa

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Auckland every 3 minutes on Agoda.com
Value for money8.1
Location rating8.9
Nearest airportAuckland Airport (AKL)
Distance to airport18.3 km

Rooms available at Sofitel Auckland Viaduct Harbour

Excellent
Room comfort & quality

9

JUNIOR SUITE, Club Millésime Access, 1 King Bed
...
  • Room size: 56 m²/603 ft²
  • City view
  • 1 king bed
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Deluxe Suite, Club Millésime Access, 1 King Bed
...
  • Room size: 63 m²/678 ft²
  • Harbor view
  • 1 king bed
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Luxury Room, Club Millésime Access, 1 King Bed, Marina View
...
  • Room size: 42 m²/452 ft²
  • Marina view
  • 1 king bed or 1 queen bed
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Luxury Atrium View Room 1 King Bed
...
  • Room size: 46 m²/495 ft²
  • Pool view
  • 1 king bed
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Superior Room 1 King Bed
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
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Luxury Room with Balcony
...
  • Room size: 41 m²/441 ft²
  • Outdoor view
  • 1 king bed
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Superior Room
...
  • Room size: 35 m²/377 ft²
  • Balcony/terrace
  • 1 king bed
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Luxury Room with Atrium View
...
  • Room size: 45 m²/484 ft²
  • Balcony/terrace
  • 1 king bed
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Junior Suite
...
  • Room size: 52 m²/560 ft²
  • Balcony/terrace
  • 1 king bed
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Suite Deluxe With Views
...
    Enter dates to see prices

    Frequently asked questions

    What kind of non-water sports and outdoor activities are readily available at Sofitel Auckland Viaduct Harbour?

    Sofitel Auckland Viaduct Harbour offers non-water sport and outdoor activities such as bicycle rental for you to take advantage of.

    What kind of water sports activities are available at Sofitel Auckland Viaduct Harbour?

    Sofitel Auckland Viaduct Harbour features water sport activities including fishing, and canoe for you to enjoy all that relates to water.

    Does Sofitel Auckland Viaduct Harbour offer laundry services?

    Yes! Sofitel Auckland Viaduct Harbour features laundry service at your convenience and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your getaway. Please contact the property for more information.

    Does Sofitel Auckland Viaduct Harbour offer an option for contactless check-in and check-out?

    At Sofitel Auckland Viaduct Harbour, guests can take part in contactless check-in and check-out option provided by this property for your ease of use and safety.

    How many rooms does Sofitel Auckland Viaduct Harbour have?

    Sofitel Auckland Viaduct Harbour has a total of 90 rooms.

    How long do guests typically stay at Sofitel Auckland Viaduct Harbour?

    Verified past guests that have stayed at Sofitel Auckland Viaduct Harbour had an average nightly stay of 2 nights at this property.

    In which languages can Sofitel Auckland Viaduct Harbour's personnel communicate?

    Sofitel Auckland Viaduct Harbour can speak a total of 6 languages and supports widely used languages such as English, Spanish, and Mandarin Chinese for international guests, ensuring all travelers are well accommodated with all their needs in their preferred choice of languages when communicating. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

    What do travelers like most about Sofitel Auckland Viaduct Harbour?

    Verified guests that stayed at Sofitel Auckland Viaduct Harbour have given this property a rating of 9.221 for its excellent cleanliness as the main highlight for their stay.

    What is the typical rating that past Solo travelers' have given to Sofitel Auckland Viaduct Harbour?

    Verified solo travelers that have stayed at this property have given Sofitel Auckland Viaduct Harbour an average rating of 8.6. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

    What restaurants are in close proximty of Sofitel Auckland Viaduct Harbour?

    Sofitel Auckland Viaduct Harbour’s local community is Auckland City Center which consists of popular restaurants such as Odettes Eatery, Soul Bar & Bistro, and Federal Delicatessen.

    What is the closest airport to Sofitel Auckland Viaduct Harbour?

    The nearest airport to Sofitel Auckland Viaduct Harbour is Hamilton Airport, 125.0 km away.

    What people love about Sofitel Auckland Viaduct Harbour

    • 10

      Exceptional
      Cleanliness

      "The room, the facilities, the staff, and cleanliness were all of a high standard, and the little touches in our room made celebrating my birthday very special."

      Wendy

      |

      March 21, 2022

    • 9.6

      Exceptional
      Location

      "Brilliant location clean and beautifuly decorated with Maori artworks."

      Paul

      |

      November 19, 2019

    • 8

      Very good
      Bathroom

      "I was particularly impressed with the bathroom."

      Lorraine

      |

      November 29, 2020

    More about Sofitel Auckland Viaduct Harbour

    More about Sofitel Auckland Viaduct Harbour

    Sofitel Auckland Viaduct Harbour

    See the best of Auckland with a stay at Sofitel Auckland Viaduct Harbour, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Go beyond the touristy and get deeper into the offerings of Auckland with a stay at Sofitel Auckland Viaduct Harbour, located merely 570 m from Sky Tower.
    Sofitel Auckland Viaduct Harbour provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and car hire services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Auckland.
    If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
    For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
    Feel right at home during your stay at Sofitel Auckland Viaduct Harbour. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Sofitel Auckland Viaduct Harbour include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as daily newspaper, television, in-room video streaming and cable TV is provided for guests in some selected rooms.
    The hotel also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms. For sophisticated relaxation, be sure to visit the executive lounge.


    Dining and things to do

    Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Sofitel Auckland Viaduct Harbour. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
    Never let a day go wasted when you're at Sofitel Auckland Viaduct Harbour with all the activities and facilities provided. Finish your vacation days right by dropping in at the massage, hot tub, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.
    Get wet in the best way on sunny days by joining water-world activities like fishing. Water sports are incredibly convenient with canoes provided by Sofitel Auckland Viaduct Harbour. Have fun with your friends or family, or even meet new people at the library and games room.


    Around the property

    One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. Engage in the city's best art at Auckland War Memorial Museum located 2.5 km away, where you can learn about the local art scene and buy original works.

    Show less

    Amenities and facilities

    Excellent
    Facilities

    8.5

    Most talked about facilities

    Housekeeping

    9 mentions

    Breakfast

    8 mentions

    Food & Dining

    3 mentions

    Swimming Pool

    3 mentions

    Languages spoken
    • English
    • Chinese [Mandarin]
    • French
    • German
    • Russian
    • Spanish
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet [LAN]
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Canoeing
    • Fishing
    • Fitness center
    • Game room
    • Hot tub
    • Massage
    • Sauna
    • Spa
    • Spa/sauna
    • Steamroom
    • Swimming pool [indoor]
    • Tours
    Cleanliness and safety
    • Body thermometer
    • Breakfast in room
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Rooms sanitized between stays
    • Safe dining setup
    • Shared stationery removed
    • Staff trained in safety protocol
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Bar
    • Breakfast [buffet]
    • Breakfast [continental]
    • Coffee shop
    • Happy hour
    • Restaurants
    • Room service [24-hour]
    Services and conveniences
    • Cash withdrawal
    • Concierge
    • Contactless check-in/out
    • Currency exchange
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Invoice provided
    • Ironing service
    • Laundry service
    • Library
    • Lockers
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area
    • Xerox/fax in business center
    For the kids
    • Family room
    Access
    • Buzzer/wireless intercom
    • Check-in/out [express]
    • Check-in/out [private]
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Pets allowed
    • Security [24-hour]
    Getting around
    • Airport transfer
    • Car park [charges apply]
    • Car park [nearby]
    • Car park [on-site]
    • Car power charging station
    • Rental car
    • Taxi service
    • Valet parking
    Sports equipment rental
    • Bicycle rental

    Food and dining

    Breakfast options
    • Continental
    Restaurants on site
    Lava Dining
    • Cuisine: European
    • Menu: Buffet

    Location

    21 Viaduct Harbour Avenue, Auckland City Center, Auckland, New Zealand
    Excellent
    Location

    8.9

    Airports
    • Auckland Airport (AKL)
      18.3 km
    • Whitianga Airport (WTZ)
      82.0 km
    Public transportation
    • Auckland Dockline Tram
      300 m
    • Sky City Coach Terminal
      560 m
    Hospital or clinic
    • Viaduct Medical Centre
      280 m
    Shopping
    • Queen Street
      2.3 km
    Convenience store
    • City Convenience Store
      630 m
    Cash withdrawal
    • ATM on-site

    What's nearby

    Popular landmarks
    • Viaduct Harbour
      100 m
    • Sky Tower
      570 m
    • Auckland Art Gallery Toi o Tamaki
      1.0 km
    • Auckland War Memorial Museum
      2.5 km
    • Mount Eden
      3.5 km
    • Auckland Zoo
      4.0 km
    • SEA LIFE Kelly Tarlton's Aquarium
      5.3 km
    • Rangitoto Island
      11.0 km
    • Cornwall Park
      12.0 km
    • Tiritiri Matangi Island
      29.4 km
    Nearby landmarks
    • Viaduct Harbour
      100 m
    • Grafton United Cricket Club
      250 m
    • Viaduct Medical Centre
      280 m
    • Auckland Dockline Tram
      300 m
    • ASB Waterfront Theatre
      330 m
    • America's Cup Village
      330 m
    • Wynyard Quarter
      340 m
    • Waitemata Plaza
      340 m
    • Victoria Park
      380 m
    • jets Auckland CBD
      400 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-1 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 2-11 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 12 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from15:00
    • Check-out until11:00
    Getting around
    • Airport transfer fee42 NZD
    Extras
    • Breakfast charge (unless included in room price)45 NZD
    The property
    • Non-smoking rooms/floorsno
    • Number of bars/lounges1
    • Number of floors5
    • Number of restaurants1
    • Number of rooms 90
    • Room voltage240
    Parking
    • Daily parking fee52 NZD

    Property announcements

    Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

    Reviews of Sofitel Auckland Viaduct Harbour from real guests

    Provided by verified guests of Agoda
    8.7
    Cleanliness9.2
    Room comfort and quality9.0
    Location8.9
    Service8.9
    Facilities8.5
    Value for money8.1
    High score for Auckland
    Rating
    9+ Exceptional (73)
    8-9 Excellent (41)
    7-8 Very Good (30)
    6-7 Good (7)
    <6 Below Expectation (10)

    Show reviews that mention 

    Showing 161 verified guest comments
    12345
    10.0
    Exceptional
    Wendy from New Zealand
    Couple
    Luxury Room with Balcony
    Stayed 2 nights in March 2022

    40th Birthday Splash”

    My Husband and I loved my 40th Birthday Splash from the moment we arrived at the Hotel. The room, the facilities, the staff, and cleanliness were all of a high standard, and the little touches in our room made celebrating my birthday very special. We loved the day spa massages/facials and relaxing in the pool. The quietness of the area was a happy surprise and central location to everything we needed was convenient. I will have fond memories of my 40th Birthday forever.

    Reviewed March 22, 2022
    9.6
    Exceptional
    Lisa from New Zealand
    Family with teens
    Superior Room 1 King Bed
    Stayed 1 night in August 2022

    Exceptional”

    Very friendly staff who were very helpful. They didn't have any porters on to help with luggage at arrival but you could ask for help when checking in. If you want to dine or have spa treatments it would be a good idea to book this before arrival as everything was fully booked. Very quiet, clean room. Would highly recommend.

    Reviewed August 07, 2022
    10.0
    Exceptional
    Ma from New Zealand
    Couple
    Superior Room 1 King Bed
    Stayed 1 night in February 2022

    Exceptional”

    One of the best hotels in Auckland.. staff are mice and accomodating.. restaurant was great.. and the facilities are outstanding.. Highly recommended!

    Reviewed February 16, 2022
    10.0
    Exceptional
    Charlie from Canada
    Couple
    Stayed 5 nights in March 2014

    staff friendly, honest, helpful (like family)”

    Location, cleaniness, helpful honest knowledge staff, great dining

    Would like to express our appreciation during our stay @ the Sofitel Auckland Viaduct Harbour Hotel from March 22 -27, 2014. All the staff were very friendly and helpful. The waiter in the restaurant was very honest ( one night when were dining at the Sofitel restaurant a $5 bill accidentally fell out my pocket which I didn’t notice) we finish our meal and went back to the hotel room. About ten minutes later the waiter came to our room and said when he was cleaning the table he found $5 dollars and was returning it (I mentioned to the waiter that that was being real honest and told him to keep it, he mentioned that he could not take it, I insisted that being so honest consider an additional tip for the restaurant. Also the cleaning staff kept the room very clean (on a couple occasions I left money on the bed for the cleaning staff for a job well done) on both occasions the cleaning staff left the money in room on the night stand. (I appreciated the excellent clean service we receive and wanted to reward/thank the cleaning staff). All staff treated us in a friendly and respectful manner and were very helpful in supplying information, maps/directions, etc. Definitely would stay at the Sofitel Auckland on our next visit to Auckland and will recommend this first class establishment to family, friends, and acquaintances to stay at. The honestly and friendly staff really impressed me (will always remember). Please pass our thanks on to the Sofitel Hotel staff. Very much appreciated Excellent Hotel (Hats off to all the staff)made us feel at home like family.

    Reviewed April 09, 2014
    10.0
    Exceptional
    Roy from United States
    Solo traveler
    Superior Room 1 King Bed
    Stayed 5 nights in September 2018

    Vacation ”

    My Sofitel stay was an excellent and exceptional experience. Located on the Viaduct Harbour with waterfront spectacular view, the Sofitel was the perfect sightseeing location in the central business district for getting around and sightseeing. The staff members made my staying and visiting the city a wonderful and enjoyable experience. They were caring and were always willing to assist in any way to make my visit an incredible journey. They have a great restaurants at the hotel.  I experienced excellent mornings and evenings dining at the Sofitel restaurant and personalized room service.  This unique design of the harbor hotel was truly a great place to stay. The staff's professionalism and charming greetings, courtesy, politeness and the caring gave me that great travel experience of appreciation for staying at the Sofitel Auckland Viaduct Harbour Hotel. I had a wonderful time and I was very happy with my hotel luxurious room. Excellent Job to Staff!  You are the best.

    Reviewed September 24, 2018

    Bonjour Roy I would like to extend our gratitude for sharing your experience staying at Sofitel Auckland Viaduct Harbour. It is delightful to read that you enjoyed the service deliver by our ambassadors , outstanding food quality and harbour location during your stay. Thank you again for your kind feedback and we hope to have the privilege to welcome you back to the hotel Sincerely, Salman Dehlvi Guest Relations Manager

    Responded September 28, 2018
    Sofitel Auckland Viaduct Harbour
    12345
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