Exterior view, Sofitel Queenstown Hotel & Spa in Queenstown
Facilities, Sofitel Queenstown Hotel & Spa in Queenstown
Facilities, Sofitel Queenstown Hotel & Spa in Queenstown
Meeting room / ballrooms, Sofitel Queenstown Hotel & Spa in Queenstown
Facilities, Sofitel Queenstown Hotel & Spa in Queenstown
Facilities, Sofitel Queenstown Hotel & Spa in Queenstown
Entrance, Sofitel Queenstown Hotel & Spa in Queenstown

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9.2Exceptional

123 reviews

123 reviews

Location 9.7
Cleanliness 9.6
Room comfort and quality 9.6
Service 9.3
Facilities 9.0
Value for money 8.6
See map

9.7Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Shotover Canyon Swing
40 m
Nzone Skydive
40 m
Alpine Sports
50 m
Alta Snowboard Shop
50 m
AJ Hackett Bungy
60 m
Popular landmarks
Queenstown Mall
140 m
Queenstown Gardens
280 m
Ben Lomond Track
340 m
Kiwi Birdlife Park
370 m
Queenstown Hill
780 m
Closest landmarks
Queenstown i-SITE Visitor Information Centre
100 m
Gravity Action Ski Hire
100 m
Koha Unique Gifts
100 m
Ziptrek Ecotours
100 m
The Jade Factory
110 m

Sofitel Queenstown Hotel & Spa

8 Duke Street, Queenstown City Center, Queenstown, New Zealand, 9300 - See map

Make your best journey to Queenstown with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Strategically situated in Queenstown City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Queenstown Gardens. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Sparkling clean

Located in heart of Queenstown

Check-in [24-hour]

Excellent room comfort & quality

ALLSAFE

Your Health and Safety are our Absolute Priority

Facilities

Front desk [24-hour]

Bicycle rental

Valet parking

Free Wi-Fi in all rooms!

Fitness center

Spa

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Queenstown every 8 minutes on Agoda.com
Value for money8.6
Location rating9.7
Nearest airportQueenstown Airport (ZQN)
Distance to airport6.9 km

Rooms available at Sofitel Queenstown Hotel & Spa

Exceptional
Room comfort & quality

9.6

Junior Suite 1 King
...
  • Room size: 62 m²/667 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Luxury King Room
...
  • Room size: 41 m²/441 ft²
  • Balcony/terrace
  • 1 king bed
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Superior King Room
...
  • Room size: 41 m²/441 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
PENTHOUSE No 10, 1 King Bed, Lake View, Private Theater & Outdoor Hot Tub
...
  • Room size: 225 m²/2422 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
SUPERIOR ROOM, 2 Double Beds, Double Spa Bath,Juliet Balcony.
...
  • Room size: 41 m²/441 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
Junior Suite
...
  • Room size: 62 m²/667 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Superior Two Double Room
...
  • Room size: 41 m²/441 ft²
  • Balcony/terrace
  • 2 double beds
Enter dates to see prices
Superior Room
...
  • Room size: 41 m²/441 ft²
  • Balcony/terrace
  • 2 double beds or 1 king bed
Enter dates to see prices
PENTHOUSE No 10, 1 King Size Bed, Separate Living, Private Theatre, Outdoor Jacuzzi, Lake View
...
    Enter dates to see prices
    Luxury Room
    ...
    • Room size: 41 m²/441 ft²
    • Balcony/terrace
    • 2 double beds or 1 king bed
    Enter dates to see prices

    Frequently asked questions

    Does Sofitel Queenstown Hotel & Spa have bars on-site?

    Enjoy your trip the finest way with a beverage in your hand at Sofitel Queenstown Hotel & Spa's bar readily available right in front of your doorstep for when you need a sip or two.

    Does Sofitel Queenstown Hotel & Spa have a fitness center?

    Sofitel Queenstown Hotel & Spa offers free 24-hour fitness center that is effortlessly located at the tip of your finger, allowing you to get your daily exercise in at any time of the day so you can spend your holiday break the way you want. For more details, please contact the property for more information.

    Does Sofitel Queenstown Hotel & Spa offer dry cleaning services?

    Yes! Sofitel Queenstown Hotel & Spa features dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking your finest in your favorite outfit. Please contact the property for more information.

    Is car parking available at Sofitel Queenstown Hotel & Spa?

    Sofitel Queenstown Hotel & Spa has car park onsite with charges applied for visitors with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

    What public parks are close by Sofitel Queenstown Hotel & Spa?

    While remaining at Sofitel Queenstown Hotel & Spa, enjoy your morning or evening walk at nearby park which include Fernhill Reserve, Earnslaw Park, and Goldfields Reserve.

    What are the property's policies for children's bedding at Sofitel Queenstown Hotel & Spa?

    Sofitel Queenstown Hotel & Spa's policy concerning children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

    When was Sofitel Queenstown Hotel & Spa built?

    Sofitel Queenstown Hotel & Spa was built in 2005.

    At what time of the year is Sofitel Queenstown Hotel & Spa most popular?

    Sofitel Queenstown Hotel & Spa's most popular month where verified tourists have stayed the most is in December.

    What was the average room rate for Sofitel Queenstown Hotel & Spa been in the past month?

    The typical room rate for Sofitel Queenstown Hotel & Spa in the past month is 607.44 NZD, compared to city's average of 436.22 NZD.

    What do past visitors like most about Sofitel Queenstown Hotel & Spa?

    Past visitors that stayed at Sofitel Queenstown Hotel & Spa have given this property a rating of 9.733 for its exceptional location as the major highlight for their stay.

    What do local travelers think about Sofitel Queenstown Hotel & Spa?

    Past local visitors that have stayed at this property have given Sofitel Queenstown Hotel & Spa an average rating of 9.4. You can look up on more specific customer testimonials, and remarks for this property down in the review section.

    What well-known natural sightseeing attractions are near to Sofitel Queenstown Hotel & Spa?

    Sofitel Queenstown Hotel & Spa is located within Queenstown City Center, which makes it conveniently close to natural points of interest including Kiwi Birdlife Park and Queenstown Hill.

    What people love about Sofitel Queenstown Hotel & Spa

    • 10

      Exceptional
      Cleanliness

      "Bed was so comfortable, very clean."

      Daniel

      |

      April 25, 2021

    • 10

      Exceptional

      "Comfy bed, decent food and great service."

      Andy

      |

      October 11, 2022

    • 10

      Exceptional

      "Our favourite hotel!"

      Renielle

      |

      August 16, 2021

    More about Sofitel Queenstown Hotel & Spa

    More about Sofitel Queenstown Hotel & Spa

    Sofitel Queenstown Hotel & Spa

    Get the most from an urban escape in Queenstown when you book a room at Sofitel Queenstown Hotel & Spa. Located right in the city center, Sofitel Queenstown Hotel & Spa saves you time and travel by letting you wake up right in the heart of the best neighborhood. Experience the joy of multiple options for activities at this convenient location! Sofitel Queenstown Hotel & Spa is a perfect starting point for numerous sightseeing and tourist choices, with a location just 270 m from the Queenstown Gardens.
    At Sofitel Queenstown Hotel & Spa, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi and car hire services provided by the hotel make exploring Queenstown even more convenient. Guests can enjoy convenient available parking right at the hotel.
    Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Get cozy and warm in the lobby with the hotel's charming on-site fireplace. Packing light is possible at Sofitel Queenstown Hotel & Spa thanks to the hotel's laundromat, dry cleaning service and laundry service keeping your clothes clean.
    Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
    All rooms at Sofitel Queenstown Hotel & Spa are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. Rooms at Sofitel Queenstown Hotel & Spa come in multiple layout options including rooms with separate living room and balcony or terrace. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV.
    In some select rooms, you can find a coffee or tea maker, bottled water and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. Drop in to the executive lounge for some high-end services in a luxury environment.


    Dining and things to do

    Every day at Sofitel Queenstown Hotel & Spa begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
    Apart from amenities and services, Sofitel Queenstown Hotel & Spa goes the extra mile to make sure all guests make the most of their time. Indulge in winter's best and hit the slopes every day, made easier with ski slopes right on-site. End your days in total relaxation with a visit to the massage, steam room, spa and sauna. Check out the hotel's fitness facility to stay fit and firm on vacation.

    Show less

    Amenities and facilities

    Exceptional
    Facilities

    9

    Most talked about facilities

    Food & Dining

    3 mentions

    Breakfast

    3 mentions

    Housekeeping

    3 mentions

    Internet

    2 mentions

    Languages spoken
    • English
    • French
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Fitness center
    • Massage
    • Sauna
    • Skiing
    • Spa
    • Spa/sauna
    • Steamroom
    • Ticket services
    • Tours
    Cleanliness and safety
    • Breakfast in room
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Rooms sanitized between stays
    • Staff trained in safety protocol
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Bar
    • Breakfast [buffet]
    • Breakfast [continental]
    • Coffee shop
    • Restaurants
    • Room service [24-hour]
    Services and conveniences
    • Concierge
    • Contactless check-in/out
    • Currency exchange
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Fireplace
    • Food delivery
    • Ironing service
    • Laundromat
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area
    • Xerox/fax in business center
    For the kids
    • Babysitting service
    • Family room
    • Kids meal
    Land sports
    • Golf course (within 3 km)
    Access
    • Check-in/out [express]
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Pets allowed
    • Security [24-hour]
    • Service animals are welcome
    Getting around
    • Bicycle parking
    • Car park [charges apply]
    • Car park [nearby]
    • Car park [on-site]
    • Rental car
    • Taxi service
    • Valet parking
    Sports equipment rental
    • Bicycle rental
    Available in all rooms
    • Air conditioning
    • Bathrobes
    • Coffee/tea maker
    • Free bottled water
    • Hair dryer
    • In-room safe box
    • Mini bar
    • Non-smoking
    • Satellite/cable channels
    • Shower
    • Telephone
    • Wi-Fi [free]

    Food and dining

    Restaurants on site
    Left Bank Cafe
    • Cuisine: European
    • Menu: Buffet

    Location

    8 Duke Street, Queenstown City Center, Queenstown, New Zealand, 9300
    Exceptional
    Location

    9.7

    Airports
    • Queenstown Airport (ZQN)
      6.9 km
    • Wanaka Airport (WKA)
      57.4 km
    Public transportation
    • The Queenstown Bus Station
      180 m
    • Arthurs Point Bus Stop
      4.3 km
    Hospital or clinic
    • TravelPharm
      130 m
    Shopping
    • Remarkables Market
      6.9 km
    Convenience store
    • Alpine Foodcentre
      200 m
    Cash withdrawal
    • ATM
      70 m

    What's nearby

    Popular landmarks
    • Queenstown Mall
      140 m
    • Queenstown Gardens
      280 m
    • Ben Lomond Track
      340 m
    • Kiwi Birdlife Park
      370 m
    • Queenstown Hill
      780 m
    • The Remarkables Ski Area
      12.4 km
    • Coronet Peak
      13.1 km
    • Chard Farm Winery
      17.6 km
    • Gibbston Valley Winery
      20.2 km
    • Peregrine Wines
      23.0 km
    Nearby landmarks
    • Shotover Canyon Swing
      40 m
    • Nzone Skydive
      40 m
    • Alpine Sports
      50 m
    • Alta Snowboard Shop
      50 m
    • AJ Hackett Bungy
      60 m
    • The Walk In Wardrobe
      60 m
    • Art and Nature of Queenstown
      70 m
    • Green Toad Snowboard & Ski Shop
      80 m
    • Kiwi Gift Shop
      90 m
    • Out There Clothing
      100 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-1 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 2-11 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 12 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-in until23:59
    • Check-out from00:00
    • Check-out until11:00
    • Reception open until23:59
    Extras
    • Breakfast charge (unless included in room price)45 NZD
    The property
    • Non-smoking rooms/floorsyes
    • Number of bars/lounges1
    • Number of floors6
    • Number of restaurants1
    • Number of rooms 84
    • Room voltage220
    • Year property opened2005
    • Most recent renovation2016
    Parking
    • Daily parking fee50 NZD

    Property announcements

    In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

    The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

    Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information

    Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay

    Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

    Reviews of Sofitel Queenstown Hotel & Spa from real guests

    Provided by verified guests of Agoda
    9.2
    Exceptional
    Location9.7
    Cleanliness9.6
    Room comfort and quality9.6
    Service9.3
    Facilities9.0
    Value for money8.6
    High score for Queenstown
    Rating
    9+ Exceptional (55)
    8-9 Excellent (17)
    7-8 Very Good (10)
    6-7 Good (2)
    <6 Below Expectation (0)

    Show reviews that mention 

    Showing 84 verified guest comments
    12345
    10.0
    Exceptional
    Daniel from New Zealand
    Couple
    Superior King Room
    Stayed 5 nights in April 2021

    Perfect Hotel to rest in”

    I stayed 5 nights and loved every minute of it. Bed was so comfortable, very clean. Decent sized bathroom. Staff were so friendly and accommodating. Breakfast was great. Seriously can’t fault this hotel

    Reviewed April 25, 2021
    10.0
    Exceptional
    Christopher from United Kingdom
    Couple
    Stayed 1 night in June 2014

    Beautiful town, amazing place to visit.”

    Amazing staff Amazing bed Fantastic Executive Room

    After braving the Millennium hotel and the awful Rydges hotel we checked into this hotel on the last night of our stay. A total breath of fresh air. The team greeted us at the door and nothing was too much effort, bags were whisked away, hotel staff communicating via ear pieces to make sure the room was all ready and a cup of tea offered whilst they made the final checks. We booked a room on the Executive floor and we were given an exceptional room (612) with two balconies looking out onto the stunning mountain scenery. I can honestly say the staff could not have done more. Recognising us when ever we walked through the lobby and taking a genuine interest into how our plans had worked out. Great change to the Rydges who after 5 days of staying there was as agnostic to who we were on the day we arrived. I had also pre,ordered a birthday cake for our arrival and the biggest best cake I could have imagined was delivered to our room as promised. The lady who had kindly organised it all even came and said goodbye to us when we checked out and wanted to know if we liked the cake. Yes the Sofitel is not the cheapest but with the comfiest bed in Queenstown, beautiful rooms, amazing bath and showers, superb staff, I would not stay anywhere else. I cannot recommend this hotel highly enough.

    Reviewed June 15, 2014
    9.3
    Exceptional
    Matthew from Australia
    Couple
    Stayed 2 nights in June 2012

    Great hotel, central location”

    Great rooms, friendly staff

    We had a fantastic stay at the Sofitel Queenstown. Centrally located in Queenstown, close to all the shops, restaurants and night-spots. Queenstown has amazing food - Flame restaurant, Fergburgers and the top-notch Botswana Butchery restaurant (expensive, but well worth it! Especially if you can get a private room-for-two). Queenstown is also located close to the Remarkables ski area and other attractions.

    Reviewed July 12, 2012
    9.0
    Exceptional
    Aaron from Malaysia
    Couple
    Stayed 2 nights in September 2014

    Luxury at the south of the world”

    Comfortable bed, excellent service, heated bathroom floor

    We had a fantastic stay at the Sofitel Queenstown, arriving there after 8 days driving from the north of New Zealand to the south. As we had stayed in various motels along the way, it was good to finally return to five star luxury accommodation. The Sofitel had everything we were looking for - luxuriously comfortable bed, modern design and lighting, and a great location in the centre of the town!

    Reviewed October 10, 2014
    9.7
    Exceptional
    Benjamin from Australia
    Couple
    Stayed 1 night in August 2015

    Great hotel in a great location”

    Service, luxury, views

    The Sofitel Queenstown exceeded expectations, something I don't often say. The level of service offered by staff was exceptional - a real stand out in a city with, overall, above average service.

    Reviewed August 03, 2015
    12345
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