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Bedroom, Somerset Berlian Jakarta in Jakarta
Executive 2 Bed Room - Room plan, Somerset Berlian Jakarta in Jakarta
Swimming pool, Somerset Berlian Jakarta in Jakarta
Lobby, Somerset Berlian Jakarta in Jakarta
Interior view, Somerset Berlian Jakarta in Jakarta
Swimming pool [outdoor], Somerset Berlian Jakarta in Jakarta
Swimming pool, Somerset Berlian Jakarta in Jakarta

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8.1

Excellent

2,642 reviews

2,642 reviews

Housekeeping49
Children's activities24
Swimming Pool10
See map
See map

7.9

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Grand Indonesia Mall
5.4 km
National Museum
6.9 km
National Monument (MONAS)
7.5 km
Gambir Train Station Building
7.5 km
Jakarta Cathedral
8.3 km
Closest landmarks
Carrefour Permata Hijau
330 m
ITC Permata Hijau Shopping Mall
380 m
Posyandu Akasia
610 m
RS Medika Permata Hijau
690 m
Hero Supermarket
710 m

Somerset Berlian Jakarta

Jalan Permata Berlian V. Permata Hijau, Senayan, Jakarta, Indonesia, 12210 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Senayan part of Jakarta, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and steamroom on-site.

Highlights

Hygiene Plus

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Sauna

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Fitness center

Swimming pool [outdoor]

Luggage storage

Sauna

This property is in high demand!

6 travelers have booked today.

Value for money8.6
Distance to city center2 km
Location rating7.9
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport12.5 km

Rooms available at Somerset Berlian Jakarta

Very good
Room comfort & quality

8

3-Bedroom Executive Apartment
...
  • Room size: 135 m²/1453 ft²
  • City view
  • 1 queen bed and 1 king bed ...
Enter dates to see prices
Executive 2 Bed Room
...
  • Room size: 115 m²/1238 ft²
  • City view
  • 1 king bed and 1 queen bed
Enter dates to see prices
Deluxe 3-Bedroom Apartment
...
  • Room size: 130 m²/1399 ft²
  • City view
  • 1 queen bed and 1 single be...
Enter dates to see prices
Deluxe 2 Bed Rooms
...
  • Room size: 105 m²/1130 ft²
  • City view
  • 1 king bed and 1 queen bed
Enter dates to see prices
Executive Two Bedrooms Apartment
...
  • Room size: 115 m²/1238 ft²
  • Smoking allowed
Enter dates to see prices
Executive Two Bedrooms Apartment
...
  • Room size: 115 m²/1238 ft²
  • Shower
  • 1 queen bed and 1 king bed
Enter dates to see prices
Deluxe Two Bedrooms Apartment
...
  • Room size: 105 m²/1130 ft²
  • Smoking allowed
Enter dates to see prices
Deluxe Two Bedrooms Apartment
...
  • Room size: 105 m²/1130 ft²
  • Shower
Enter dates to see prices
Deluxe 3-Bedroom Apartment
...
  • Room size: 130 m²/1399 ft²
  • Smoking allowed
Enter dates to see prices
3-Bedroom Executive Apartment
...
  • Room size: 135 m²/1453 ft²
  • Smoking allowed
Enter dates to see prices

Frequently asked questions

Does Somerset Berlian Jakarta offer laundry services?

Yes! Somerset Berlian Jakarta provides laundry service at your disposal and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your holiday. Please contact the property for more information.

Is car parking available at Somerset Berlian Jakarta?

Somerset Berlian Jakarta has car park nearby free of charge for visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What types of facilities are available for kids at Somerset Berlian Jakarta?

While on holiday break with your loved ones, your kids can also experience the fun in sports and recreation facilities offered at Somerset Berlian Jakarta which include kids pool and children's playground.

What precautions does Somerset Berlian Jakarta take in terms of hygiene, safety, and cleanliness?

Somerset Berlian Jakarta satisfy our mandatory standard for cleanliness and safety by supplying hand sanitizer and daily disinfection in common areas. This property also comes equipped with temperature check for guests and staff, sterilizing equipment, first aid kit, doctor/nurse on call, body thermometer, and staff trained in safety protocol for all rounded safety precautions and hygiene protocols.

What public parks are in close proximty of Somerset Berlian Jakarta?

While lodging at Somerset Berlian Jakarta, indulge in your morning or evening wander at nearby park which include Taman Lauser Utara, Taman Daha, and Puring.

In which languages can Somerset Berlian Jakarta's personnel communicate?

Somerset Berlian Jakarta can speak up to 2 languages which includes English for travelers that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

What payment options are supported at Somerset Berlian Jakarta?

Enjoy the flexibility of easy payment at Somerset Berlian Jakarta which supports up to 7, with payment card options such as Cash, Visa, UnionPay, American Express, and MasterCard.

What is the typical rating that verified Group travelers have given to Somerset Berlian Jakarta?

Past group travelers that have stayed at this property have given Somerset Berlian Jakarta an average rating of 8.3. You can check out more comprehensive customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

Can special events be hosted at Somerset Berlian Jakarta?

Small or private occasions like honeymoons can also be arranged.

What is the closest airport to Somerset Berlian Jakarta?

The nearest airport to Somerset Berlian Jakarta is Husein Sastranegara International Airport, 116.0 km away.

Is breakfast offered at Somerset Berlian Jakarta?

Wake up to an exceptional continental breakfast at Somerset Berlian Jakarta. Guest visitors can enjoy breakfast offered with an additional charge of 72150 IDR for children and 144300 IDR for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the property.

What people love about Somerset Berlian Jakarta

  • 8

    Very good
    Cleanliness

    "Clean spacious serviced apartments with laundry facilities, restaurant on-site and mini-mart."

    Christine

    |

    December 27, 2022

  • 8.8

    Excellent
    Cleanliness

    "Cleanliness is well mantained too."

    Jasman

    |

    September 4, 2022

  • 10

    Exceptional
    Staff 

    "Security was great, super friendly staff and near malls"

    Fatima

    |

    September 18, 2023

Overall rating:

8.2

Excellent
2,248 reviews
Cleanliness
8.3
Facilities
8.2
Location
7.9
Read all reviews >
What travelers say they love:
The unit are spacious, areas are near to shopping malls.
mience from Indonesia
Family with young children
More about Somerset Berlian Jakarta

More about Somerset Berlian Jakarta

Experience Luxury and Convenience at Somerset Berlian Jakarta

Somerset Berlian Jakarta, a 5.0 star hotel located in Jakarta, Indonesia, offers a wide range of facilities to ensure a comfortable and enjoyable stay. Guests can enjoy 24-hour room service, laundry service, safety deposit boxes, airport transfer, air conditioning, bathrobes, hair dryer, satellite/cable TV, fitness center, sauna, steamroom, outdoor pool, and Wi-Fi in public areas. The hotel also provides car park, refrigerator, luggage storage, convenience store, daily housekeeping, taxi service, halal restaurant, kosher restaurant, continental breakfast, and a free fitness center. With its luxurious amenities and convenient location, Somerset Berlian Jakarta is the perfect choice for both business and leisure travelers visiting Jakarta.

Spacious and Luxurious Room Types at Somerset Berlian Jakarta

Somerset Berlian Jakarta boasts a range of spacious and luxurious room types to suit every traveler's needs. Choose from the 3-Bedroom Executive Apartment, Deluxe 2 Bed Rooms, Deluxe 3-Bedroom Apartment, or Executive 2 Bed Room, each offering ample space and comfort. The 3-Bedroom Executive Apartment spans 135 square meters and comes with 1 Single Bed, 1 Queen Bed, or 1 King Bed. The Deluxe 2 Bed Rooms offer 105 square meters of space and come with 1 Queen Bed or 1 King Bed. The Deluxe 3-Bedroom Apartment spans 130 square meters and comes with 1 Single Bed, 1 Queen Bed, or 1 King Bed. Lastly, the Executive 2 Bed Room offers 115 square meters of space and comes with 1 Queen Bed or 1 King Bed. Experience the ultimate in luxury and comfort at Somerset Berlian Jakarta.

A Perfect Place for Families and Holidaymakers

Somerset Berlian Jakarta is a perfect place for families and holidaymakers as it offers great facilities and helpful staff. The apartment is worth the money and has a great location. The pool is fun for children and the place is very clean and modern. The facilities are excellent, and the rooms are spacious with all furniture in good condition. The people at the reception are wonderful and very helpful. Guests loved the place and would recommend it to anyone looking for a nice and clean place to relax. They would definitely stay here again when they visit Jakarta next time.

Experience Exceptional Value and Comfort at Somerset Berlian Jakarta

Somerset Berlian Jakarta is a hotel that truly exceeds expectations. With an overall rating of 8.2, it's clear that guests have been thoroughly impressed by the hotel's exceptional value and comfort. The hotel's facilities have also received high praise, with an 8.2 rating, while cleanliness and staff performance have been rated at 8.3 and 8.4 respectively. The hotel's location may have received a lower rating of 7.8, but guests have still found it to be convenient and accessible. The only area that could use improvement is the food and dining, which received a 6.6 rating. Overall, guests have had a fantastic experience at Somerset Berlian Jakarta and have highly recommended it to others.

Show less

Amenities and facilities

Excellent
Facilities

8.2

Most talked about facilities

Breakfast

106 mentions

Housekeeping

67 mentions

Swimming Pool

65 mentions

Taxi

24 mentions

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Sauna
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [continental]
  • Breakfast service
  • Kitchen
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Convenience store
  • Daily housekeeping
  • Elevator
  • Food delivery
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Taxi service
Available in all rooms
  • Accessible by elevator
  • Accessible vanities
  • Additional bathroom
  • Additional toilet
  • Adjustable height hand-held shower wand
  • Air conditioning
  • Alarm clock
  • Baby safety gates
  • Bathrobes
  • Bathtub
  • Bathtub grab bar
  • Blackout curtains
  • Carbon monoxide detector
  • Cleaning products
  • Closet
  • Clothes dryer
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Concierge
  • Daily housekeeping
  • Desk
  • Dining table
  • Dishwasher
  • Dressing room
  • DVD/CD player
  • Electric kettle
  • Fire extinguisher
  • Fitness club privileges
  • Flashing door knocker
  • Free bottled water
  • Free instant coffee
  • Full kitchen
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Kitchenette
  • Kitchenware
  • Laptop workspace
  • Lever handle on door
  • Linens
  • Lowered deadbolt on door
  • Lowered electrical outlet
  • Lowered night guard on door
  • Lowered view port in door
  • Microwave
  • Mirror
  • Non-smoking
  • Private bathroom
  • Radio
  • Refrigerator
  • Roll-in shower
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Separate dining area
  • Separate living room
  • Separate shower/bathtub
  • Shared bathroom
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Washing machine
  • Wi-Fi [free]
  • Wine glasses
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • Continental
Restaurants on site
Restaurant
  • Cuisine: Indonesian
  • Menu: Buffet

Location

Jalan Permata Berlian V. Permata Hijau, Senayan, Jakarta, Indonesia, 12210
Very good
Location

7.9

Airports
  • Halim Perdanakusuma International Airport (HLP)
    12.5 km 39 min drive
  • Soekarno-Hatta International Airport (CGK)
    17.7 km 39 min drive
Public transportation
  • Kebayoran
    1.6 km
  • Senayan
    2.4 km
Hospital or clinic
  • Posyandu Akasia
    610 m
Shopping
  • Grand Indonesia Mall
    5.4 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    170 m

What's nearby

Popular landmarks
  • Grand Indonesia Mall
    5.4 km
  • National Museum
    6.9 km
  • National Monument (MONAS)
    7.5 km
  • Gambir Train Station Building
    7.5 km
  • Jakarta Cathedral
    8.3 km
  • Istiqlal Mosque
    9.1 km
  • Museum Bank Indonesia
    10.2 km
  • Jakarta Old Town
    10.7 km
  • Ancol Dreamland
    12.4 km
  • Beautiful Indonesia in Miniature Park
    17.3 km
Nearby landmarks
  • Carrefour Permata Hijau
    330 m
  • ITC Permata Hijau Shopping Mall
    380 m
  • Posyandu Akasia
    610 m
  • RS Medika Permata Hijau
    690 m
  • Hero Supermarket
    710 m
  • Puskesmas Grogol Selatan
    880 m
  • Posyandu Pisang Raja
    940 m
  • Puskesmas Grogol Utara I
    970 m
  • Posyandu Cempaka II
    1.0 km
  • Klinik Citra
    1.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 1 year(s).

Infant 1-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-6 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee399600 IDR
  • Distance from city center2 km
  • Travel time to airport (minutes)60
Extras
  • Breakfast charge (unless included in room price)144300 IDR
The property
  • Non-smoking rooms/floorsyes
  • Number of floors19
  • Number of restaurants1
  • Number of rooms 104
  • Year property opened2006

Property announcements

Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Reviews of Somerset Berlian Jakarta from real guests

Provided by verified guests of Agoda
8.2
Cleanliness8.3
Facilities8.2
Location7.9
Room comfort and quality8.0
Service8.4
Value for money8.6
High score for Jakarta
Rating
9+ Exceptional (325)
8-9 Excellent (268)
7-8 Very Good (379)
6-7 Good (157)
<6 Below Expectation (147)
Time of the year
Mar - May (275)
Jun - Aug (316)
Sep - Nov (327)
Dec - Feb (358)

Show reviews that mention 

Showing 1,276 verified guest comments
12345
10.0
Exceptional
Ratria from Indonesia
Family with young children
Executive 2 Bed Room
Stayed 1 night in December 2019

excellent”

I stay 5 days in 2 bedrooms unit The room is big enough services are amazing Nice place and friendly staff very clean Washing machine can be used and the detergen was suppplied too Rice cooker, pan, oven ,and other kitchen equipments were supplied baby box bed were supplied for my baby you can find minimarket at basement. but the item price is more expensive. i like to coming back to this hotel. very nice serviced residence.

Reviewed January 06, 2020

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Dear Ms. Ratria, Thank you for taking the time to write us the feedback. We are glad to hear that you have enjoyed your stay with Somerset Berlian Jakarta, Ms. Ratria, we will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Yours sincerely, Ade Salman

Responded January 15, 2020
Somerset Berlian Jakarta
10.0
Exceptional
Umberto from Indonesia
Family with teens
Deluxe 2 Bed Rooms
Stayed 3 nights in May 2022

Best overall with one glitch.”

Just one inconvenience, car parking space. It's way outside across the apartment, on an open space and very limited. I parked one time on a rainy night and had to exit myself from the car through the passenger side since I had to park it closely tight with another car.

Reviewed May 07, 2022

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Dear Mr. Umberto, Thank you for taking the time to write us a review, We are very pleased to know that you enjoyed your stay with us. Getting a positive response from guests certainly motivates us to further increase our commitment in providing good service. Once again, thank you for your valuable support. From all of us and we look forward to welcoming you again to one of our serviced residences. Yours sincerely

Responded May 10, 2022
Somerset Berlian Jakarta
10.0
Exceptional
KW from Indonesia
Group
Executive 2 Bed Room
Stayed 2 nights in May 2022

Really nice”

Staying with friends for a quick trip in Jakarta. Decent size of place, clean and well maintained. Stay here, you won’t be sorry.

Reviewed May 12, 2022

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Dear Valued Guest, Thank you for taking the time to write us a review, We are very happy to know that you enjoyed your stay with us. Receives a positive response from guests certainly motivates us to further increase our commitment in providing good service. Once again, thank you for your valuable support. From all of us and we look forward to welcoming you again to one of our serviced residences. Yours sincerely.

Responded May 30, 2022
Somerset Berlian Jakarta
10.0
Exceptional
Fnu from United States
Family with young children
Executive 2 Bed Room
Stayed 7 nights in May 2022

Exceptional”

Somerset berlian the best apartemen to stay. The staffs friendly and huge room. Somerset berlian will be my forever place to stay whenever i come to Indonesia jakarta!

Reviewed June 05, 2022

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Dear Valued Guest, Thank you for taking the time to write us a review, We are very happy to know that you enjoyed your stay with us. Receives a positive response from guests certainly motivates us to further increase our commitment in providing good service. Once again, thank you for your valuable support. From all of us and we look forward to welcoming you again to one of our serviced residences. Yours sincerely.

Responded July 26, 2022
Somerset Berlian Jakarta
10.0
Exceptional
maziyah from Indonesia
Family with young children
3-Bedroom Executive Apartment
Stayed 2 nights in December 2021

THE BEST”

Pokoknya gak nyesel sih kalau mau staycation disini.

Reviewed November 02, 2022

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Ibu Maziyah yang terhormat, Terima kasih telah meluangkan waktu untuk menulis ulasan kepada kami, Kami sangat senang mengetahui bahwa Anda menikmati masa tinggal Anda bersama kami. Mendapat respon positif dari tamu tentunya memotivasi kami untuk lebih meningkatkan komitmen kami dalam memberikan pelayanan yang baik. Sekali lagi, terima kasih atas dukungan Anda yang berharga. Dari kami semua dan kami berharap dapat menyambut Anda lagi di salah satu serviced residence kami. Salam hormat

Responded November 14, 2022
Somerset Berlian Jakarta
9.6
Exceptional
Maria from Indonesia
Family with teens
Deluxe 3-Bedroom Apartment
Stayed 1 night in July 2020

Good experience”

Overall it's a good experience and really worth the money. The space is actually quite clean (like the bed, toilet, table), but you must use hotel sandal as the floor looks clean but my feet becomes dusty after a while, we also have to re-wash all the kitchen utensils as they are very oily and doesn't feel clean at all. the breakfast is catered to our room, te menu isn't really varied and the taste is so-so. Other than that, the room is great, spacious, all furniture in good condition and look good. Might be back!

Reviewed July 14, 2020

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Dear Ms. Maria, thank you very much for your valuable feedback, we are glad to hear that you were enjoyed your stay with us, we are noted that you were experienced cleanliness issue during stay. cleanliness is our priority, we will do improvement on cleanliness to make a better stay for our guest in the future. once again thank you for staying with and looking forward to serve you in the near future. Regards, Ade Salman

Responded July 16, 2020
Somerset Berlian Jakarta
10.0
Exceptional
Amanda from Indonesia
Group
Executive 2 Bed Room
Stayed 1 night in December 2021

Exceeding Expectation”

Very affordable rate for Suite Room. The room is well-designed, they provide all necessary amenities, and everything feels so well-thought of. Definitely will return for another staycation getaway.

Reviewed January 31, 2022

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Dear Ms. Amanda, Thank you for taking the time to write us a review, We are very happy to know that you enjoyed your stay with us. Getting a positive response from guests certainly motivates us to further increase our commitment in providing good service. Once again, thank you for your valuable support. From all of us and we look forward to welcoming you again to one of our serviced residences. Yours sincerely,

Responded February 03, 2022
Somerset Berlian Jakarta
9.6
Exceptional
Sinta from Indonesia
Family with young children
Deluxe 2 Bed Rooms
Stayed 1 night in February 2020

Overall Very Satisfied”

My kids love to spend their holiday/weekend in this Somerset, this is not our first time. But unfortunately during our stay this time, the waterfall on the swimming pool was not working and the sliding playground was under renovation as well. Maybe we were coming not at the right time... Hoping that all will come to normal soon. Overall we love to stay here. The room was very clean, staff were friendly, complete kitchenette. Thanks

Reviewed March 03, 2020

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Dear Ms. Sinta, Thank you for taking the time to write us the feedback. We are glad to hear that you have enjoyed your stay with Somerset Berlian Jakarta, Ms. Sinta, we will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for staying with us. We look forward to welcoming you again at Somerset Berlian Jakarta. Yours sincerely, Ade Salman

Responded March 10, 2020
Somerset Berlian Jakarta
10.0
Exceptional
ira from Indonesia
Group
Deluxe 3-Bedroom Apartment
Stayed 1 night in November 2020

Really big space and comfy”

The place is so comfy and spacious for group i rent the 3br, it so good. It has everything, tv, refrigerator stove, microwave and oven, washing machine, iron room, glasses, eating utensil. Totally recommended!

Reviewed November 15, 2020

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Dear Ms. Ira, thank you for your valuable feedback, we are glad to hear that you were enjoyed your stay with us, we are keep improving our services and products to serve our guest better. once again, thank you for staying with us and look forward to welcoming you again. Sincerely yours, Ade Salman

Responded December 01, 2020
Somerset Berlian Jakarta
9.2
Exceptional
Jessica from Indonesia
Family with young children
Deluxe 3-Bedroom Apartment
Stayed 2 nights in January 2022

A Pleasant Two Night Stay”

Everything is as expected as this was our second stay here. We got the deluxe 3BR room, which seems like a better/newer unit compared to the Executive one (we stayed at executive 3BR before) — only a bit smaller. AC works properly, furniture seems to be well maintained. The downside was the floor a bit dirty, just use indoor sandals. The housekeeping was a bit inconsistent, we missed a bath towel after daily cleaned up. The cooker hood unfortunately was broken, so every time we cook the room basically smelled like kitchen. The staff is attentive and helpful. We had better stay compared to the first one.

Reviewed January 26, 2022

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Dear Ms. Jessica, Thank you for taking the time to write us a review, We are very happy to know that you enjoyed your stay with us. Getting a positive response from guests certainly motivates us to further increase our commitment in providing good service. Once again, thank you for your valuable support. From all of us and we look forward to welcoming you again to one of our serviced residences. Yours sincerely,

Responded February 03, 2022
Somerset Berlian Jakarta
9.6
Exceptional
Astrid from Indonesia
Family with young children
Executive 2 Bed Room
Stayed 3 nights in January 2021

A nice place to stay”

Furniture was a bit old, but everything was clean. Our refrigerator was broken and they replaced it right away. Health protocol was applied properly. Unfortunately they stated they have a washing dryer machine, but our laundry didn’t dried at all. But everything else was great

Reviewed January 28, 2021

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Dear Mrs. Astrid, Thank you for taking the time to write us a review, We are very happy to know that you enjoyed your stay with us. At the same time, we are happy to meet your expectations in service and quality standards. Receiving positive responses from our residents certainly motivates us to further increase our commitment to providing good service. Once again, thank you for your valuable support. From all of us at our premises, we look forward to welcoming you again to one of our serviced residences. Sincerely yours, Ade Salman

Responded January 29, 2021
Somerset Berlian Jakarta
9.2
Exceptional
grace from Indonesia
Family with young children
3-Bedroom Executive Apartment
Stayed 2 nights in December 2020

Still the best place to stay in Jakarta for families with young children”

We have always spent our Christmas holidays in Jakarta (except last year) and always been satisfied with the service offered by Somerset. We stayed in a 3-bedroom unit for our 2 teenage children and my older sister. There were a bit problems with electricity and toaster, but the staff was very responsive and quick in aid. Since we are still in the pandemic, breakfast had to be delivered to our room, and ordered a night before; the menu and the selection of eggs, as usual, are still the best. The front office staff, Vita, especially has been very friendly and helpful and always remember our names. Health protocols were strictly followed in all areas of the apartment even in the swimming pool. Our only regret was that we booked our one-hour slot to swim for our last morning at the front office, but when we got to the pool at the scheduled time, the pool staff said our names weren’t listed and we couldn’t swim as the pool was full. Perhaps better communication FO-Pool staff in the future? All in all, Well done, Somerset. Keep up the great service!

Reviewed December 27, 2020

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Dear Ms. Grace, Thank you for taking the time to write us a review, We are very happy to know that you enjoyed your stay with us. At the same time, we are happy to meet your expectations in service and quality standards. Receiving positive responses from our residents certainly motivates us to further increase our commitment to providing good service. Once again, thank you for your valuable support. From all of us at our premises, we look forward to welcoming you again to one of our serviced residences. Sincerely yours, Ade Salman

Responded January 29, 2021
Somerset Berlian Jakarta
10.0
Exceptional
Syuraya from Indonesia
Family with teens
Deluxe 2 Bed Rooms
Stayed 2 nights in November 2021

Comfortable! ”

I’ve been there twice, really love to stay at somerset berlian!

Reviewed December 24, 2021

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Dear Mr. Syuraya Thank you for taking the time to write us a review, We are very happy to know that you enjoyed your stay with us. Getting a positive response from guests certainly motivates us to further increase our commitment in providing good service. Once again, thank you for your valuable support. From all of us and we look forward to welcoming you again to one of our serviced residences. Yours sincerely,

Responded January 14, 2022
Somerset Berlian Jakarta
10.0
Exceptional
Yani from Indonesia
Family with young children
Deluxe 3-Bedroom Apartment
Stayed 1 night in December 2020

Best apartment”

It was very excited place to stay 2 nights. All is very good.

Reviewed December 25, 2020

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Dear Ms. Yani, Thank you for your valuable feedback, we are glad to hear that you were enjoy your stay with us. We are keep improving our products and services for better experience to all our guest. Once again, thank you for staying with us and looking forward to welcoming you again in the near future. Sincerely yours, Ade Salman

Responded January 11, 2021
Somerset Berlian Jakarta
10.0
Exceptional
Marcella from Indonesia
Family with teens
Deluxe 3-Bedroom Apartment
Stayed 1 night in January 2021

Recommend to stay”

Happy to stay at somerset berlian! Thanks a lot for the staff

Reviewed January 04, 2021

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Dear Ms. Marcella, Thank you for your valuable feedback, we are glad to hear that you were enjoy your stay with us. We are keep improving our products and services for better experience to all our guest. Once again, thank you for staying with us and looking forward to welcoming you again in the near future. Sincerely yours, Ade Salman

Responded January 11, 2021
Somerset Berlian Jakarta
9.2
Exceptional
asrini from Indonesia
Family with young children
Deluxe 3-Bedroom Apartment
Stayed 2 nights in December 2020

Need improve on staff attitude”

overall a pleasant stay, however some staff need more service improvement on how to communicate with the customer. Staff on restaurant shows us her unfriendly face, when we ask for breakfast on room whether on the restaurant for safety reason because we stay with 2 children under 2 y.o. Staff on reception during check out process, when we give the room key, she throwing out the room key to the box in front of us, when she can simply said : "please put the key on the box by yourself". However thank you for the good service on check in process and security staff.

Reviewed January 03, 2021

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Dear Ms. Asrini, Thank you for your valuable feedback, we are glad to hear that you were enjoy your stay with us. We are keep improving our products and services for better experience to all our guest. Once again, thank you for staying with us and looking forward to welcoming you again in the near future. Sincerely yours, Ade Salman

Responded January 11, 2021
Somerset Berlian Jakarta
9.2
Exceptional
Ridlo from Indonesia
Family with young children
Deluxe 2 Bed Rooms
Stayed 2 nights in December 2021

Enjoyable stay”

good facility for family, the unit is spacious, the covid protocol ok, friendly staff. The staff respond well with issues, and rectified immediately. well located, in a quite environment and easy access. The parking area is apart from the building area (across the street on the side of the building area), not really convenient for family with small children, luckily during my time was not raining.

Reviewed December 29, 2021

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Dear Mr. Ridio, Thank you for taking the time to write us a review, We are very happy to know that you enjoyed your stay with us. Getting a positive response from guests certainly motivates us to further increase our commitment in providing good service. Once again, thank you for your valuable support. From all of us and we look forward to welcoming you again to one of our serviced residences. Yours sincerely,

Responded January 14, 2022
Somerset Berlian Jakarta
9.2
Exceptional
Fitriadi from Indonesia
Family with young children
Deluxe 3-Bedroom Apartment
Stayed 1 night in December 2021

Spacious unit, clean and well maintained”

we stayed one night in the 3-bed room unit. all were satisfied, swimming pool is clean, kitchen amenities are available, can cook simple dishes

Reviewed December 18, 2021

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Dear Mr./Mrs. Fitriadi, Thank you for taking the time to write us a review, We are very pleased to know that you enjoyed your stay with us. Getting a positive response from our guests certainly motivates us to further increase our commitment in providing good service. Once again, thank you for your valuable support. From all of us and we look forward to welcoming you again to one of our serviced residences. Yours sincerely, Ade Salman

Responded December 18, 2021
Somerset Berlian Jakarta
9.6
Exceptional
Sultan from Indonesia
Family with young children
Deluxe 3-Bedroom Apartment
Stayed 2 nights in March 2021

Great place to stay”

Good service, Spacious room, and is a very private and secure place to stay in the heart of Jakarta.

Reviewed April 19, 2021

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Dear Mr. Sultan, Thank you for taking time to write us a review, We are glad to hear that you had good experience during your stay with us, we will keep improving our products and services to serve our guest better. once again, thank you for staying with us and look forward to welcoming you back at one of our serviced residence. Yours sincerely, Ade Salman

Responded April 23, 2021
Somerset Berlian Jakarta
9.2
Exceptional
Rizki from Indonesia
Family with young children
3-Bedroom Executive Apartment
Stayed 1 night in May 2022

Exceptional”

The swimming pool should be clean up more. We can not park on the building, only tenant can park in.

Reviewed August 04, 2022

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Dear Valued Guest, It's a pleasure to have you stay with us. Thank you for sharing your feedback about your stay with us. While we strive to maintain the highest standards of customer satisfaction, monitoring our effectiveness can sometimes be a challenge. We have recorded your observations and recommendations for improvement of the services we provide. Rest assured that I will coordinate this improvement plan with each team member. We will continue to improve our efforts to provide excellent service and products to our guests. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Yours sincerely

Responded August 12, 2022
Somerset Berlian Jakarta
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