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Somerset Grand Citra Jakarta
1 Bedroom Deluxe - View, Somerset Grand Citra Jakarta in Jakarta
a city with tall buildings and tall buildings, Somerset Grand Citra Jakarta in Jakarta
a living room filled with furniture and a large window, Somerset Grand Citra Jakarta in Jakarta
a living room filled with furniture and a fireplace, Somerset Grand Citra Jakarta in Jakarta
Interior view, Somerset Grand Citra Jakarta in Jakarta
Interior view, Somerset Grand Citra Jakarta in Jakarta

Removed from saved list

7.8

Very good

2,543 reviews

2,543 reviews

Housekeeping39
Shops26
Breakfast9
See map
See map

8.6

Excellent

Location rating score

Excellent location - 30 meters from city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Lotte Shopping Avenue
120 m
Ciputra World
130 m
Ciputra Artpreneur
140 m
Mall Ambasador
260 m
All Fresh
280 m
Popular landmarks
Grand Indonesia Mall
3.3 km
National Museum
5.3 km
Gambir Train Station Building
5.3 km
National Monument (MONAS)
5.5 km
Jakarta Cathedral
6.2 km
Closest landmarks
Medikaloka
110 m
Embassy of China
180 m
Embassy of Finland
370 m
Embassy of Peru
370 m
Embassy of Sweden
420 m

Somerset Grand Citra Jakarta

Jl. Prof. Dr. Satrio Kavling 1, Kuningan, Jakarta, Indonesia, 12940 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Kuningan part of Jakarta, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and steamroom on-site.

Highlights

Hygiene Plus

Located in heart of Jakarta

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Front desk [24-hour]

Airport transfer

Pets allowed

Car park

Fitness center

Tennis court

Free Wi-Fi in all rooms!

BBQ facilities

This property is in high demand!

3 travelers have booked today.

Value for money7.9
Distance to city center1 km
Location rating8.6
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport8.2 km

Rooms available at Somerset Grand Citra Jakarta

2 Bedroom Deluxe
...
  • Room size: 140 m²/1507 ft²
  • City view
  • 1 king bed & 1 queen bed
Enter dates to see prices
Premier 2-Bedroom
...
  • Room size: 140 m²/1507 ft²
  • City view
  • 1 king bed & 1 queen bed
Enter dates to see prices
2 Bedroom
...
  • Room size: 136 m²/1464 ft²
  • City view
  • 1 king bed & 1 single bed
Enter dates to see prices
3 Bedroom
...
  • Room size: 157 m²/1690 ft²
  • City view
  • 1 king bed & 1 single bed &...
Enter dates to see prices
3 Bedroom Apartment
...
  • Room size: 166 m²/1787 ft²
  • City view
  • 1 king bed & 1 queen bed & ...
Enter dates to see prices
3 bedroom Deluxe
...
  • Room size: 166 m²/1787 ft²
  • City view
  • 1 king bed & 1 queen bed & ...
Enter dates to see prices
2 Bedroom Executive
...
  • Room size: 136 m²/1464 ft²
  • City view
  • 1 king bed & 1 single bed
Enter dates to see prices
3 Bedroom Executive Apartment
...
  • Room size: 157 m²/1690 ft²
  • City view
  • 1 king bed & 1 single bed &...
Enter dates to see prices
1 Bedroom Deluxe
...
  • Room size: 96 m²/1033 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
1 Bedroom Premium
...
  • Room size: 96 m²/1033 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Somerset Grand Citra Jakarta offer spa services?

You can enjoy your stay at Somerset Grand Citra Jakarta a lot more by taking advantage of the property's available spa services that are offered for all its valuable guests to make your evening or night far better.

Does Somerset Grand Citra Jakarta have a fitness center?

Somerset Grand Citra Jakarta features free fitness center that is opportunely located at the tip of your finger, allowing you to get your daily exercise in at any hour of the day so you can spend your holiday break the way you want. For more details, please contact the property for more information.

Is car parking available at Somerset Grand Citra Jakarta?

Somerset Grand Citra Jakarta features car park free of charge for all visitors traveling with a vehicle. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What is the typical travel time to a nearby airport from Somerset Grand Citra Jakarta?

The average travel time to get from Somerset Grand Citra Jakarta to the airport is 60 minutes, but please keep in mind that the travel time may fluctuate based on traffic, weather conditions, and time of day.

What bars are in close proximty of Somerset Grand Citra Jakarta?

While residing at Somerset Grand Citra Jakarta, delight in your evening or night out at Blowfish Bar, Red Square Bar, and Face Bar to make the most out of your nightlife.

At what time of the year is Somerset Grand Citra Jakarta most popular?

Somerset Grand Citra Jakarta's most popular month where verified guests have stayed the most is in December.

What was the average room rate for Somerset Grand Citra Jakarta been in the past month?

The typical room rate for Somerset Grand Citra Jakarta in the past month is 1775051.42 IDR, compared to city's average of 378930.36 IDR.

What do verified guests like most about Somerset Grand Citra Jakarta?

Verified guests that stayed at Somerset Grand Citra Jakarta have given this property a rating of 8.601 for its remarkable location as the major highlight for their stay.

What is the verified guest review consensus about Somerset Grand Citra Jakarta's pet services?

67.0% of our past customer evaluations have given a positive review and remarks about this property's pet services. You can look up on more detailed customer reviews, and comments for Somerset Grand Citra Jakarta down in the review section.

What is the average rating that past Business travelers' have given to Somerset Grand Citra Jakarta?

Verified business travelers that have stayed at this property have given Somerset Grand Citra Jakarta an average rating of 7.5. You can look up more detailed customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Group travelers have given to Somerset Grand Citra Jakarta?

Past group travelers that have stayed at this property have given Somerset Grand Citra Jakarta an average rating of 7.8. You can find more detailed customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

What is the nearest train, metro, or bus station to Somerset Grand Citra Jakarta?

The closest train, metro, or bus station is Jakarta Gudang, 10131.04 m away from Somerset Grand Citra Jakarta.

See map

Explore the neighborhood

What people love about Somerset Grand Citra Jakarta

  • 9.6

    Exceptional
    Cleanliness

    "Good, clean apartement and we got upgrade to the modern look so awesome."

    noa

    |

    May 4, 2022

  • 8.8

    Excellent
    Spaciousness

    "Very Spacious aparment and very clean."

    Afiannas

    |

    March 1, 2022

  • 8.8

    Excellent
    Location

    "Great location"

    MARCELLA

    |

    April 22, 2023

Overall rating:

7.8

Very good
2,543 reviews
Cleanliness
7.6
Facilities
7.6
Location
8.6
Read all reviews >
What travelers say they love:
Perfect location, near a mall and restaurants.
Farida from Indonesia
Family with older children
More about Somerset Grand Citra Jakarta

More about Somerset Grand Citra Jakarta

Somerset Grand Citra Jakarta

Wake up to a magical day and enjoy all that Jakarta offers with a stay at Somerset Grand Citra Jakarta.
The range of services provided by Somerset Grand Citra Jakarta ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi services to help you find what you want in Jakarta. Parking is available and free, provided by the hotel for guests with their own transportation.
The helpful staff at the front desk can assist you with services including luggage storage. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel.
The hotel is entirely non-smoking, ensuring a clean air environment.
Guestrooms at Somerset Grand Citra Jakarta are fitted with all the amenities travelers need. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at Somerset Grand Citra Jakarta include rooms with separate living room and balcony or terrace. Some selected rooms have daily newspaper, television and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, a coffee or tea maker, instant coffee and instant tea in some rooms. Somerset Grand Citra Jakarta also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Somerset Grand Citra Jakarta caters to its guests varied dietary restrictions with a selection of cuisine types such as kosher and halal available.
Somerset Grand Citra Jakarta lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Pamper and indulge yourself with a visit to the steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.
In a competitive mood? Get sporty with your travel group or other guests at the tennis court in the hotel. Have some relaxing fun with family and friends at the shared lounge and TV area.


Around the property

There are many attractions to discover within close proximity to Somerset Grand Citra Jakarta. Whatever you may be looking to buy on your trip to Jakarta, chances are you'll find it at Grand Indonesia Mall located 3.2 km away.

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Amenities and facilities

Very good
Facilities

7.6

Most talked about facilities

Breakfast

90 mentions

Housekeeping

58 mentions

Swimming Pool

25 mentions

Food & Dining

16 mentions

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Fitness center
  • Game room
  • Garden
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Grocery delivery
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids club
  • Kids meal
  • Playground
Access
  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Taxi service
Available in all rooms
  • Accessible by elevator
  • Additional toilet
  • Air conditioning
  • Air purifier
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Concierge
  • Desk
  • Dining table
  • Dishwasher
  • Electric kettle
  • Extra long bed
  • Fire extinguisher
  • Fitness club privileges
  • Free bottled water
  • Full kitchen
  • Hair dryer
  • Heating
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Kitchenette
  • Linens
  • Microwave
  • Mirror
  • Pool facilities
  • Private apartment in building
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Separate dining area
  • Separate living room
  • Separate shower/bathtub
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Streaming service like Netflix
  • Swimming pool [direct access]
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Washing machine
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental

Location

Jl. Prof. Dr. Satrio Kavling 1, Kuningan, Jakarta, Indonesia, 12940
Excellent
Location

8.6

Airports
  • Halim Perdanakusuma International Airport (HLP)
    8.2 km
  • Soekarno-Hatta International Airport (CGK)
    21.7 km
Public transportation
  • MRT Station Bendungan Hilir
    1.3 km
  • Setiabudi Astra Station
    1.7 km
Hospital or clinic
  • Medikaloka
    110 m
Shopping
  • Grand Indonesia Mall
    3.3 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    120 m

What's nearby

Popular landmarks
  • Grand Indonesia Mall
    3.3 km
  • National Museum
    5.3 km
  • Gambir Train Station Building
    5.3 km
  • National Monument (MONAS)
    5.5 km
  • Jakarta Cathedral
    6.2 km
  • Istiqlal Mosque
    9.1 km
  • Museum Bank Indonesia
    9.8 km
  • Jakarta Old Town
    10.2 km
  • Ancol Dreamland
    11.2 km
  • Beautiful Indonesia in Miniature Park
    14.0 km
Nearby landmarks
  • Medikaloka
    110 m
  • Lotte Shopping Avenue
    120 m
  • Ciputra World
    130 m
  • Ciputra Artpreneur
    140 m
  • Embassy of China
    180 m
  • Mall Ambasador
    260 m
  • All Fresh
    280 m
  • Bellagio Boutique Mall
    370 m
  • Embassy of Finland
    370 m
  • Embassy of Peru
    370 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Upon prior confirmation with the property, guests will be allowed to bring pets into the property with a certificate of vaccination.
  • A maximum number of dogs allowed in 1 Bed Room Apartments is 1. A maximum number of dogs allowed in 2 Bed Room Apartments and 3 Bed Room Apartments is 2.
  • Pets are allowed for a deposit of IDR 1,000,000 per stay per pet.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee399600 IDR
  • Distance from city center1 km
  • Travel time to airport (minutes)60
Extras
  • Breakfast charge (unless included in room price)138750 IDR
The property
  • Number of bars/lounges1
  • Number of floors24
  • Number of restaurants2
  • Number of rooms 164
  • Room voltage220
  • Year property opened1996

Property announcements

The property's Restaurant, Indoor Gym, Kids’ Club, Swimming Pool, Tennis Court, Multi Purpose Court, Spa and Sauna is currently closed until further notice. For this time being, breakfast will be delivered to the room.

Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Breakfast will be delivered to the room

Spa, Kid's Club, Sauna will be closed until further notice

Tennis court & multipurpose courts are open, mandatory reservation through property application.

Reviews of Somerset Grand Citra Jakarta from real guests

Provided by verified guests of Agoda
7.8
/
10
Cleanliness7.6
Facilities7.6
Location8.6
Room comfort and quality7.2
Service7.8
Value for money7.9
High score for Jakarta
Rating
9+ Exceptional (268)
8-9 Excellent (201)
7-8 Very Good (353)
6-7 Good (224)
<6 Below Expectation (272)
Time of the year
Mar - May (356)
Jun - Aug (293)
Sep - Nov (337)
Dec - Feb (332)

Show reviews that mention 

Showing 1,318 verified guest comments
12345
10.0
Exceptional
Benazzi from Singapore
Business traveler
1 Bedroom Deluxe
Stayed 3 nights in January 2023

Wondeful”

The room was superb, and the staff was friendly and helpful. Shopping malls and excellent restaurants surround the location. Good SPA

Reviewed January 26, 2023

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Dear Mr. Benazzi, Warmest greetings from Somerset Grand Citra Jakarta. Thank you for staying with us on your recent trip in Jakarta. We truly appreciate your time and effort to share your experience at the Somerset Grand Citra Jakarta. With a mission to ensure every guest experiences an effortless and most enjoyable stay, we take great pride having been able in serving your needs and we are delighted to hear that we have met your expectations. We have shared your feedback with our respective teams in continuing to inspire and motivate all associates to deliver expectational customer service. Your feedback is integral to our ability in continuing to improve our service. Thank you once again and we look forward to welcoming you back to the Somerset Grand Citra Jakarta in the near future. With warmest regards, Dean Pardina Victory

Responded January 30, 2023
Somerset Grand Citra Jakarta
10.0
Exceptional
jong from South Korea
Business traveler
Premier 2-Bedroom
Stayed 4 nights in February 2023

It is good choice”

You must choose new room and it place oposite lotte Avenue Good place good room

Reviewed February 06, 2023

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Dear Mr. Jong, Warmest greetings from Somerset Grand Citra Jakarta. Thank you for staying with us on your recent trip in Jakarta. We truly appreciate your time and effort to share your experience at the Somerset Grand Citra Jakarta. With a mission to ensure every guest experiences an effortless and most enjoyable stay, we take great pride having been able in serving your needs and we are delighted to hear that we have met your expectations. We have shared your feedback with our respective teams in continuing to inspire and motivate all associates to deliver expectational customer service. Your feedback is integral to our ability in continuing to improve our service. Thank you once again and we look forward to welcoming you back to the Somerset Grand Citra Jakarta in the near future. With warmest regards, Dean Pardina Victory

Responded February 07, 2023
Somerset Grand Citra Jakarta
10.0
Exceptional
Gutomo from Indonesia
Group
3 Bedroom Apartment
Stayed 1 night in December 2022

great place for family”

this is one of the best place to stay if you're staying with larger group.

Reviewed February 06, 2023

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Dear Mr. Gutomo, Warmest greetings from Somerset Grand Citra Jakarta. Thank you for staying with us on your recent trip in Jakarta. We truly appreciate your time and effort to share your experience at the Somerset Grand Citra Jakarta. With a mission to ensure every guest experiences an effortless and most enjoyable stay, we take great pride having been able in serving your needs and we are delighted to hear that we have met your expectations. We have shared your feedback with our respective teams in continuing to inspire and motivate all associates to deliver expectational customer service. Your feedback is integral to our ability in continuing to improve our service. Thank you once again and we look forward to welcoming you back to the Somerset Grand Citra Jakarta in the near future. With warmest regards, Dean Pardina Victory

Responded February 07, 2023
Somerset Grand Citra Jakarta
10.0
Exceptional
Arthy from Singapore
Couple
1 Bedroom Standard
Stayed 8 nights in November 2022

Outstanding”

A very good place to stay with and very near to the mall. Staff are all efficient as well. Will stay here everytime i'm going to Jakarta. ❤️❤️❤️

Reviewed November 10, 2022

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Dear Ms. Arthy, Warmest greetings from Somerset Grand Citra Jakarta. Thank you for staying with us on your recent trip in Jakarta. We truly appreciate your time and effort to share your experience at the Somerset Grand Citra Jakarta. With a mission to ensure every guest experiences an effortless and most enjoyable stay, we take great pride having been able in serving your needs and we are delighted to hear that we have met your expectations. We have shared your feedback with our respective teams in continuing to inspire and motivate all associates to deliver expectational customer service. Your feedback is integral to our ability in continuing to improve our service. Thank you once again and we look forward to welcoming you back to the Somerset Grand Citra Jakarta in the near future. With warmest regards, Dean Pardina Victory

Responded December 15, 2022
Somerset Grand Citra Jakarta
10.0
Exceptional
Kartika from Indonesia
Group
2 Bedroom Deluxe
Stayed 1 night in October 2020

good place”

very good and worthy place. I booked the 3 bedroom apartment and it was so spacious. it was spotless clean and no broken facilities. bed was very comfy, AC is cold, water pressure in all the showers are good, pillow was fluffy. the staffs are very helpful and professional. very much recommended. this is already my third stay on Somerset so all in all I'm very satisfied.

Reviewed March 08, 2021

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Dear Ms. kartika, Warmest greeting from Somerset Grand Citra Jakarta. Thank you for staying with us on your recent trip in Jakarta. We truly appreciate your time and effort to share your experience at the Somerset Grand Citra Jakarta. With a mission to ensure every guest experiences an effortless and most enjoyable stay, we take great pride having been able in serving your needs and we are delighted to hear that we have met your expectations. We have shared your feedback with our respective teams in continuing to inspire and motivate all associates to deliver expectational customer service. Your feedback is integral to our ability in continuing to improve our service. Thank you once again and we look forward to welcoming you back to the Somerset Grand Citra Jakarta in the near future. With Warmest regards, Dean Pardina Victory Guest Service Manager

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Somerset Grand Citra Jakarta
10.0
Exceptional
Sultan from Indonesia
Family with young children
2 Bedroom
Stayed 2 nights in April 2021

Excellent place to stay”

Been staying here for couple times and always satisfied with the great services and cleanliness of the room! The spacious room with vast view of the city which is the value of the hotel. Definitely worth the penny!

Reviewed April 19, 2021

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Dear Mr. Sultan, Warmest greeting from Somerset Grand Citra Jakarta. Thank you for staying with us on your recent trip in Jakarta. We truly appreciate your time and effort to share your experience at the Somerset Grand Citra Jakarta. With a mission to ensure every guest experiences an effortless and most enjoyable stay, we take great pride having been able in serving your needs and we are delighted to hear that we have met your expectations. We have shared your feedback with our respective teams in continuing to inspire and motivate all associates to deliver expectational customer service. Your feedback is integral to our ability in continuing to improve our service. Thank you once again and we look forward to welcoming you back to the Somerset Grand Citra Jakarta in the near future. With Warmest regards, Dean Pardina Victory Guest Service Manager

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Somerset Grand Citra Jakarta
10.0
Exceptional
Agnes from Indonesia
Family with young children
2 Bedroom Executive
Stayed 2 nights in July 2020

My second stay”

This is my 2nd stay at Somerset Grand Citra, this time I booked 2 bedroom since I need bigger place. Though the room is spacious, and main room bigger, but the cozy area (living room + dining room) kinda narrow. The chair looks old (i booked new room) and broken. The hot water somehow got off at night, so I’m unable to soak in the bathtub before I go to sleep. The swimming pool still great, and due to pandemic, not many people gone swimming, we cannot swim at night though. I broke one of their glass and they charge me 100k IDR, not allowing us to exchange it with a new glass. Overall is okay 7/10.

Reviewed July 15, 2020

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Dear Ms. Agnes, Warmest greeting from Somerset Grand Citra Jakarta. Thank you for staying with us on your recent trip in Jakarta. We truly appreciate your time and effort to share your experience at the Somerset Grand Citra Jakarta. With a mission to ensure every guest experiences an effortless and most enjoyable stay, we take great pride having been able in serving your needs and we are delighted to hear that we have met your expectations. We have shared your feedback with our respective teams in continuing to inspire and motivate all associates to deliver expectation customer service. Your feedback is integral to our ability in continuing to improve our service. Thank you once again and we look forward to welcoming you back to the Somerset Grand Citra Jakarta in the near future. With warmest regards, Dean Pardina Victory | Guest Service Manager

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Somerset Grand Citra Jakarta
10.0
Exceptional
Liliana from Indonesia
Family with teens
1 Bedroom Standard
Stayed 1 night in January 2020

Good place for family staycation”

Greatly impressed staying here. We asked for an early check in and eventually approved! And we got a room upgrade from the 1 bedroom room to the 2 bedroom room as the 1BR room were fully occupied. And what so great about staying here is we can bring our pet along without any extra charge (we just need to give deposit and it will be refunded when we check out) Will definitely choose this place again for our next family staycation 😊

Reviewed January 28, 2020

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Dear Ms. Liliana, Warmest greeting from Somerset Grand Citra Jakarta. Thank you for staying with us on your recent trip in Jakarta. We truly appreciate your time and effort to share your experience at the Somerset Grand Citra Jakarta. With a mission to ensure every guest experiences an effortless and most enjoyable stay, we take great pride having been able in serving your needs and we are delighted to hear that we have met your expectations. We have shared your feedback with our respective teams in continuing to inspire and motivate all associates to deliver expectation customer service. Your feedback is integral to our ability in continuing to improve our service. Thank you once again and we look forward to welcoming you back to the Somerset Grand Citra Jakarta in the near future. With warmest regards, Dean Pardina Victory | Guest Service Manager

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Somerset Grand Citra Jakarta
10.0
Exceptional
Antatia from Indonesia
Family with young children
1 Bedroom Executive
Stayed 2 nights in May 2021

Super spacious, Perfect location”

im super satisfied with the cleanness of the bathroom, the big clean bathtub and hot water is heaven The big screen smart TV, the kitchen devices is really update our best staycation during pandemic

Reviewed May 31, 2021

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Dear Ms. Antatia, Warmest greeting from Somerset Grand Citra Jakarta. Thank you for staying with us on your recent trip in Jakarta. We truly appreciate your time and effort to share your experience at the Somerset Grand Citra Jakarta. With a mission to ensure every guest experiences an effortless and most enjoyable stay, we take great pride having been able in serving your needs and we are delighted to hear that we have met your expectations. We have shared your feedback with our respective teams in continuing to inspire and motivate all associates to deliver expectational customer service. Your feedback is integral to our ability in continuing to improve our service. Thank you once again and we look forward to welcoming you back to the Somerset Grand Citra Jakarta in the near future. With Warmest regards, Dean Pardina Victory Guest Service Manager

Show more
Somerset Grand Citra Jakarta
10.0
Exceptional
Wildan from Indonesia
Group
3 Bedroom Executive Apartment
Stayed 1 night in August 2020

Clean and big room”

Im going with my best friends here, to staycation. we have amazing experience when we stay at Somerset Grand Citra. Really close to mall and CBD, Big specious room, clean, and they have laundry mechine!

Reviewed September 03, 2020

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Dear Mr. Wildan, Warmest greeting from Somerset Grand Citra Jakarta. Thank you for staying with us on your recent trip in Jakarta. We truly appreciate your time and effort to share your experience at the Somerset Grand Citra Jakarta. With a mission to ensure every guest experiences an effortless and most enjoyable stay, we take great pride having been able in serving your needs and we are delighted to hear that we have met your expectations. We have shared your feedback with our respective teams in continuing to inspire and motivate all associates to deliver exceptional customer service. Your feedback is integral to our ability in continuing to improve our service. Thank you once again and we look forward to welcoming you back to the Somerset Grand Citra Jakarta in the near future. With warmest regards, Dean Pardina Victory | Guest Service Manager

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Somerset Grand Citra Jakarta
10.0
Exceptional
M from Indonesia
Solo traveler
1 Bedroom Deluxe
Stayed 1 night in August 2021

My Experience when staying at Somerset Grand Citra”

Most valuable stay ever!! You can have 80 sqm apartment with 1 bedroom and full furnish (bathtub, full set kitchen, etc) with reasonable price. I may say, i will stay again at this apartment in my future staycation plan.

Reviewed August 24, 2021

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Dear Mr. M, Warmest greeting from Somerset Grand Citra Jakarta. Thank you for staying with us on your recent trip in Jakarta. We truly appreciate your time and effort to share your experience at the Somerset Grand Citra Jakarta. With a mission to ensure every guest experiences an effortless and most enjoyable stay, we take great pride having been able in serving your needs and we are delighted to hear that we have met your expectations. We have shared your feedback with our respective teams in continuing to inspire and motivate all associates to deliver expectational customer service. Your feedback is integral to our ability in continuing to improve our service. Thank you once again and we look forward to welcoming you back to the Somerset Grand Citra Jakarta in the near future. With Warmest regards, Dean Pardina Victory Guest Service Manager

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Somerset Grand Citra Jakarta
10.0
Exceptional
yoshua from Hong Kong SAR, China
Family with young children
3 Bedroom Apartment
Stayed 1 night in March 2021

affordable hotel”

this hotel has a good location near shopping mall, i stay on 3 bedroom and it was nice, the kitchen was good and the room very clean and spacious, i love it...

Reviewed March 15, 2021

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Dear Mr/s. Yoshua, Warmest greeting from Somerset Grand Citra Jakarta. Thank you for staying with us on your recent trip in Jakarta. We truly appreciate your time and effort to share your experience at the Somerset Grand Citra Jakarta. With a mission to ensure every guest experiences an effortless and most enjoyable stay, we take great pride having been able in serving your needs and we are delighted to hear that we have met your expectations. We have shared your feedback with our respective teams in continuing to inspire and motivate all associates to deliver expectational customer service. Your feedback is integral to our ability in continuing to improve our service. Thank you once again and we look forward to welcoming you back to the Somerset Grand Citra Jakarta in the near future. With Warmest regards, Dean Pardina Victory Guest Service Manager

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Somerset Grand Citra Jakarta
10.0
Exceptional
ASWIN from Indonesia
Business traveler
1 Bedroom Standard
Stayed 3 nights in February 2021

The Most Luxurious Hotel I've Ever Stayed”

One word is WOW. Trust me, this is for the first time I've stayed at the most Luxurious. I know this hotel is apartement before. The room is very big. And the special think is room has a kitchen. I will back here someday

Reviewed March 07, 2021

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Dear Mr/s. Aswin, Warmest greeting from Somerset Grand Citra Jakarta. Thank you for staying with us on your recent trip in Jakarta. We truly appreciate your time and effort to share your experience at the Somerset Grand Citra Jakarta. With a mission to ensure every guest experiences an effortless and most enjoyable stay, we take great pride having been able in serving your needs and we are delighted to hear that we have met your expectations. We have shared your feedback with our respective teams in continuing to inspire and motivate all associates to deliver expectational customer service. Your feedback is integral to our ability in continuing to improve our service. Thank you once again and we look forward to welcoming you back to the Somerset Grand Citra Jakarta in the near future. With Warmest regards, Dean Pardina Victory Guest Service Manager

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Somerset Grand Citra Jakarta
10.0
Exceptional
Arini from Indonesia
Group
2 Bedroom Deluxe
Stayed 1 night in February 2021

Very great apartement”

This is my first experience having staycation with my friends. Everything was more beautiful than our expectation. Thank you somerset for such a wonderful moment

Reviewed December 08, 2021

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Dear Ms. Arini, Warmest greeting from Somerset Grand Citra Jakarta. Thank you for staying with us on your recent trip in Jakarta. We truly appreciate your time and effort to share your experience at the Somerset Grand Citra Jakarta. With a mission to ensure every guest experiences an effortless and most enjoyable stay, we take great pride having been able in serving your needs and we are delighted to hear that we have met your expectations. We have shared your feedback with our respective teams in continuing to inspire and motivate all associates to deliver expectation customer service. Your feedback is integral to our ability in continuing to improve our service. Thank you once again and we look forward to welcoming you back to the Somerset Grand Citra Jakarta in the near future. With warmest regards, Dean Pardina Victory | Guest Service Manager

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Somerset Grand Citra Jakarta
10.0
Exceptional
Sultan from Indonesia
Family with young children
3 Bedroom Apartment
Stayed 1 night in March 2021

One of the best place to stay in the city!”

Been stayed here for couple times. Excellent services, spacious room, wonderful view. Just amazing and would never get bored to stay here in the future.

Reviewed April 19, 2021

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Dear Mr. Sultan, Warmest greeting from Somerset Grand Citra Jakarta. Thank you for staying with us on your recent trip in Jakarta. We truly appreciate your time and effort to share your experience at the Somerset Grand Citra Jakarta. With a mission to ensure every guest experiences an effortless and most enjoyable stay, we take great pride having been able in serving your needs and we are delighted to hear that we have met your expectations. We have shared your feedback with our respective teams in continuing to inspire and motivate all associates to deliver expectational customer service. Your feedback is integral to our ability in continuing to improve our service. Thank you once again and we look forward to welcoming you back to the Somerset Grand Citra Jakarta in the near future. With Warmest regards, Dean Pardina Victory Guest Service Manager

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Somerset Grand Citra Jakarta
10.0
Exceptional
Farida from Indonesia
Group
1 Bedroom Executive
Stayed 1 night in September 2022

Very recommended!”

Thank you for the room upgrade!!! We really enjoyed the stay...

Reviewed September 11, 2022

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Dear Ms. Farida, Warmest greetings from Somerset Grand Citra Jakarta. Thank you for staying with us on your recent trip in Jakarta. We truly appreciate your time and effort to share your experience at the Somerset Grand Citra Jakarta. With a mission to ensure every guest experiences an effortless and most enjoyable stay, we take great pride having been able in serving your needs and we are delighted to hear that we have met your expectations. We have shared your feedback with our respective teams in continuing to inspire and motivate all associates to deliver expectational customer service. Your feedback is integral to our ability in continuing to improve our service. Thank you once again and we look forward to welcoming you back to the Somerset Grand Citra Jakarta in the near future. With warmest regards, Dean Pardina Victory

Responded September 12, 2022
Somerset Grand Citra Jakarta
10.0
Exceptional
Putri from Indonesia
Family with young children
2 Bedroom Deluxe
Stayed 2 nights in June 2022

Recommended staycation in Jakarta ”

Comfort place with adorable price for staycation in Jakarta, just great

Reviewed June 19, 2022

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Dear Ms. Putri, Warmest greetings from Somerset Grand Citra Jakarta. Thank you for staying with us on your recent trip in Jakarta. We truly appreciate your time and effort to share your experience at the Somerset Grand Citra Jakarta. With a mission to ensure every guest experiences an effortless and most enjoyable stay, we take great pride having been able in serving your needs and we are delighted to hear that we have met your expectations. We have shared your feedback with our respective teams in continuing to inspire and motivate all associates to deliver expectational customer service. Your feedback is integral to our ability in continuing to improve our service. Thank you once again and we look forward to welcoming you back to the Somerset Grand Citra Jakarta in the near future. With warmest regards, Dean Pardina Victory Guest Service Manager

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Somerset Grand Citra Jakarta
10.0
Exceptional
Rahmad from Indonesia
Business traveler
1 Bedroom Standard
Stayed 1 night in July 2021

A nice place to stay”

I'd love to come back there when I visit Jakarta later. I stayed there twice and still have nice moment with well services, facility and dedicated employee

Reviewed July 04, 2021

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Dear Mr. Rahmad, Warmest greeting from Somerset Grand Citra Jakarta. Thank you for staying with us on your recent trip in Jakarta. We truly appreciate your time and effort to share your experience at the Somerset Grand Citra Jakarta. With a mission to ensure every guest experiences an effortless and most enjoyable stay, we take great pride having been able in serving your needs and we are delighted to hear that we have met your expectations. We have shared your feedback with our respective teams in continuing to inspire and motivate all associates to deliver expectational customer service. Your feedback is integral to our ability in continuing to improve our service. Thank you once again and we look forward to welcoming you back to the Somerset Grand Citra Jakarta in the near future. With Warmest regards, Dean Pardina Victory Guest Service Manager

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Somerset Grand Citra Jakarta
10.0
Exceptional
Sultan from Indonesia
Family with young children
3 Bedroom Apartment
Stayed 3 nights in March 2021

Excellent place to stay!”

Great services, great location, value for money, and very spacious room! Always be on my top place to stay in Jakarta.

Reviewed April 19, 2021

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Dear Mr. Sultan, Warmest greeting from Somerset Grand Citra Jakarta. Thank you for staying with us on your recent trip in Jakarta. We truly appreciate your time and effort to share your experience at the Somerset Grand Citra Jakarta. With a mission to ensure every guest experiences an effortless and most enjoyable stay, we take great pride having been able in serving your needs and we are delighted to hear that we have met your expectations. We have shared your feedback with our respective teams in continuing to inspire and motivate all associates to deliver expectational customer service. Your feedback is integral to our ability in continuing to improve our service. Thank you once again and we look forward to welcoming you back to the Somerset Grand Citra Jakarta in the near future. With Warmest regards, Dean Pardina Victory Guest Service Manager

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Somerset Grand Citra Jakarta
10.0
Exceptional
Sigit from Indonesia
Family with teens
2 Bedroom
Stayed 2 nights in December 2021

Front Desk ”

It is too crowded at the front desk. Breakfast is not recommended for the menu and is not the same as what you order on the form.

Reviewed December 30, 2021

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Dear Mr. Sigit, Thank you for your feedback. We are glad to learn that you have chosen us as your preferred accommodation, our team members at Somerset Grand Citra Jakarta are always strive to improve and give the best services. Receiving such feedback from residents like yourself it will inspire us to continually improve our service delivery. We have share your concern among management team for further necessary action, especially of breakfast experience and it was impacted to your unpleasant stay with us. It is our mission and pride to ensure that every guest experiences an effortless and most enjoyable stay, and your comments show us that there is room for improvement. We much appreciate your open and valuable feedback and are working as a Service Residences to rectify our shortfalls. Thank you once again and we look forward to welcoming you back to the Somerset Grand Citra Jakarta in the near future. Thank you and Best Regards/Dean Pardina/Guest Service Manager

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Somerset Grand Citra Jakarta
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