Metropolitan by Flemings
Get the most from an urban escape in Frankfurt am Main when you book a room at Metropolitan by Flemings. Located right in the city center, Metropolitan by Flemings saves you time and travel by letting you wake up right in the heart of the best neighborhood. Explore the genuine Frankfurt am Main that most travelers never see, with a stay at Metropolitan by Flemings -- located only 1.4 km from Romer. Find yourself incredibly close to Frankfurt (Main) Hauptbahnhof. Just 160 m away, you can pack more into every day with simple transportation access with a stay at Metropolitan by Flemings.
At Metropolitan by Flemings, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi services provided by Metropolitan by Flemings makes it easy to plan your day trips, sightseeing, and more around Frankfurt am Main. Guests can enjoy convenient available parking right at the hotel.
Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Metropolitan by Flemings thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time.
For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
All rooms at Metropolitan by Flemings are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV. In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water and mini bar at your disposal.
It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.
Dining and things to do
Every day at Metropolitan by Flemings begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Apart from amenities and services, Metropolitan by Flemings goes the extra mile to make sure all guests make the most of their time. Check out the hotel's fitness facility to stay fit and firm on vacation. Get social at the hotel's library, where you can meet other guests.
Around the property
Experience all the sights and local attractions of Frankfurt am Main with Metropolitan by Flemings as your base. Explore the neighborhood! Metropolitan by Flemings is conveniently located close to transport options at Frankfurt (Main) Hauptbahnhof only 160 m away. Cathedral of St. Bartholomew (Dom St. Bartholomaus) is located 1.4 km away, and is one of the most famous tourist spots to visit and photograph. Acquire some cultural knowledge with a day at Stadel Museum located 1.0 km away, where you can see famous works by local artists.
Reasons to stay here
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 98% of the city's other accommodations.
Ranking higher than 97% of the city's accommodations options, this is a great choice for location.
Guests who stayed here really appreciated the room comfort, scoring it higher than 97% of accommodations in the city.
Right next to the station”
This hotel is right next to the station, once you exit on the left side you are there. The room was spacious enough for 2. It's the first time I see a bathroom with a shower and bath tub and it's still spacious enough. The bed was so comfy too! There is also a nespresso machine in the room if you want to drink something warm. The only bad thing I would say is you don't really get a city view from the window since what we got was the back stairs. All in all the room was really comfy and we slept well!
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Dear Kathrine, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kristin Rüter asst. Front Office Manager
Convenience, Clean, Reasonable Price”
The location of this hotel is perfect, within 5 mins' walk from Frankfurt Main Station. The hotel is very clean, and the price is very reasonable for such high level of hotel.
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Dear Shiu, thank you for the great review of our hotel! We are glad, that you enjoyed your stay with us and we hope to see you again very soon. Best regards, Kristin Rüter asst. Front Office Manager
Best hotel next to main station ”
Clearly the top property if you are planning on staying next to FRA Hauptbahnhof.
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Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kristin Rüter asst. Front Office Manager
Best Location”
The hotel is right across the street from the train station but you would never know it! It's so convenient but also extremely quiet. It's a few short blocks to shopping and the river. The breakfast is wonderful btw!
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Dear Nina, Thank you for sharing your feedback and the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, N.Winter Rooms Division Manager
Very friendly staff. Very good location just beside main station. ”
One of the best hotels I’ve stayed in terms of value for money. The location is excellent just great for access from the station. The front desk staff are very friendly. Cleaning staff a bit scary as the man started banging my door at 10am unknown why. General quality is good and clean. Great for overnight in Frankfurt.
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Dear Mingli, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kristin Rüter asst. Front Office Manager
strategic location”
near the main station and it was very easy to reach the hotel
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Dear Agustino, thank you for the great review of our hotel! We are glad, that you enjoyed your stay with us and we hope to see you again very soon. Best regards, Kristin Rüter asst. Front Office Manager
Good value, great location”
Stayed here for 2 nights on a business trip. Uncomplicated, simple, clean, easy access from the central station.
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Dear Sanghoon, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, N.Winter Rooms Division Manager
An excellent hotel”
An excellent hotel which is extremely conveniently located just outside the Frankfurt Main Station. Place is well kept and staff are very helpful. Can’t ask for a better hotel!
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Dear Kim, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, N.Winter Rooms Division Manager
Exceptional”
Best location
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Dear Gourav, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kristin Rüter asst. Front Office Manager
Well kept and close to hauptbanhof, very good for a short stay. ”
well priced for an overall good hotel.
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Dear Remy, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, N.Winter Rooms Division Manager
Recommended ”
Best location near city center and few meters away from main central station
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Dear Mariwan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, N.Winter Rooms Division Manager
Wouldn't cancel 15mins inside the penalty period”
My corporate client had a change of plans and I asked to cancel his stay 15mins inside the cancellation penalty period that started at midnight...I asked to cancel at 00:15, and the hotel said no.
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Dear Adam, Thank you for taking the time to share your feedback. We appreciate your comments. Based on the information available, I can't quite assign the reservation certainty. However, we ask for your understanding that we must adhere to the booking guidelines in certain situations and that free cancellations are not possible for reasons of goodwill. Sincerely, N.Winter Rooms Division Manager
Basic”
Just a short stay last resort hotel run decently with a tradition
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Dear Anupam, thank you for the great review for our hotel. We hope to see you again very soon! Best regards, Kristin Rüter asst. Front Office Manager
Rude staff, old moldy furniture, Good location,”
Time to check in and check out on Agoda details is wrong. It’s not 12:00 pm. but 14:00 pm. and woman receptionist told me to inform Agoda by my self! Woman old staff in the breakfast room was very rude.I waited at the front desk but no staff there. I saw staff inside and I walked to her and told her room number but she was shouted at me “just moment” No say Hello. I was back to front desk and told her room number while her grab a pen and she shouted louder again “just moment” She did it again with my friends. Why she so rude? housekeepers nock the door for ask time I check out!! Breakfast have a few choices, clean room
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Dear Jiraroj, thank you very much for taking the time to describe your impressions and evaluate your stay. We regret that we could not fully convince you. Of course, the behaviour you described is not acceptable. Please accept my sincere apologies for any inconvenience caused to you. We would be pleased if you would give us a second chance and look forward to welcome you again. Sincerely N.Winter Rooms Division Manager
Not a 5* hotel as advertised ”
Good value for money, decent rooms, ok’ish breakfast. No parking (even though it advertised it has parking), and no one at reception meaning anyone can walk in and out. Close to HB but quite a dodgy area.
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Dear Amy, thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Due to low occupancy during easter holidays reception was staffed with only one person. We sincerely regret that our colleague was not on site when you arrived and once more we would like to apologize for the short waiting time. We took your comment regarding parking as an opportunity to doublecheck the online hotel description. On the Agoda booking page, it is explicitly stated that the public parking spaces are nearby. I couldn't find any sign indicating private parking. We would be pleased if you could tell us where the information came from. Dear Amy, if you give us a chance to earn back your trust, I can assure you that we will do our best to give you a great hotel experience. Sincerely, N.Winter
Bad stay ”
When I arrived the receptionist her name is ( Eda-Nur Taskaparan) was very nice and kind , she welcomed me and helped when I asked about something. First, I received the room the window was open it was very cold , there was an insect between pillows after that I called for assistance to adjust the room temperature they came and try to fix it but the heater was broken so they changed my room to another one. The light inside the room was not enough even in the bathroom there was an area of darkness no enough lights. There was some noise from outside it can be heard and it was annoying. Generally the room was cleanliness there was some hair on the blankets and as I said before there was an insect. In the morning , in the restaurant the lady serving there was not kind , she was very rude. The menu was all in german without any translations to english it was difficult for me to understand and I was translating using my phone. I ordered omelets but it was nearly burned I couldn’t eat it, the shape and the taste was awful.
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Dear Hawra, Thank you for taking the time to share your feedback. We sincerely regret that we were unable to convince you. It is our most important concern that all guests are satisfied. Unfortunately, we did not succeed in doing this during your stay. Nevertheless, we are very grateful for your information and comments, as they enable us to improve our services. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, N.Winter Rooms Division Manager
Overall impression ”
Not a 5 star hotel at all; The best should be 3; Heating system was out of order and they didn’t have back up heaters; Breakfast is very average; repetitive menu and not at 5 star standard Gym had very basic equipments and some broken; The location is not great; won’t recommend it if you are with family and planning to walk late; Only upside was the staffing; very friendly and helpful
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Dear Pourya, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Please be assured that we take your comments very seriously and we will definetely discuss everything in detail with the responsible colleagues Dear Pourya, if you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, N.Winter Rooms Division Manager
Real Evaluation”
Positive things is reception staff is very friendly. Also, room size is acceptable with luxury toilet. There is available connecting rooms. Negative things is location not recommended the area in not comfortable specially with family. No bell boy and no valet parking. Housekeeping is not cleaning the room well and not refill used items such as tea bag. No security persons and no cameras in the elevators and corridors.
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Dear Majid, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We appreciate your advice regarding housekeeping. We are working with a service provider and many new employees have been hired. We will take your comments as an opportunity to intensively train the employees again. Regarding the location of the hotel, we unfortunately have no influence. We are aware that the very central location at the main station also has disadvantages. The city of Frankfurt is currently working on a concept to upgrade the district. We hope that the situation will improve soon and that our guests will have a safe feeling when they leave the hotel. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely N.Winter Rooms Division Manager
Clean, Convenient and Safe”
This is my first time staying in Steigenberger Metropolitan Frankfurt Hotel. I must say this is one of the cleanest and comfortable hotel that I have ever stayed in Frankfurt. The room is very clean and air conditioning is quiet with good heater. Especially in hot summer and cold winters, you will need a quiet, good working air-conditioner and heater. The location is also very convenient. The central train station Frankfurt Main HF is located within 5mins walk from the hotel. Taxi stand is also located conveniently outside the main entrance of the hotel. Room wifi internet connection is good. Breakfast menu is fantastic with many different variations of eggs, pan cakes and sausages. I will recommend this hotel to all who is planning a trip to city for business or for leisure.
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Thank you for your great review. We are looking forward to your next visit. Your Steigenberger Hotel Metropolitan Team.
Certainly not a 5 star hotel.”
I have stayed at Steigenberger Hotel in Bruxelles Belgium before, which, I agree, is a 5 star hotel. Before I made a hotel reservation in Frankfurt, I thought that this Steigenberger hotel would be at the same level of hotel as the one in Bruxelles. I also saw that Agoda placed 5 star as well, so I was comfortable with my choice. However, this one did not have the class of other Steigenberger Hotel chain. The hotel needed a good face lift throughout. The reception area was very small with outdated furniture. The room also needed an update, furniture was very basic, bathroom amenities were also basic with clean but old towels. The best thing about it was the location, i.e. it is right next to the Frankfurt main station. I would grade this hotel as a 4 star hotel with score of 7.8. (There is another Steigenberger Hotel in Frankfurt called Steigenberger Frankfurter Hof. This one may be at the level of other Steigenberger hotels. We should not be confused only because they bare the same name.)
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