![Swimming pool [outdoor], Swiss-Belresidences Rasuna Epicentrum in Jakarta](http://pix10.agoda.net/hotelImages/7441355/-1/057c7362f8477b5e48ddc00a019b6d52.jpg?ca=9&ce=1&s=1024x768 "Swimming pool [outdoor], Swiss-Belresidences Rasuna Epicentrum in Jakarta")
![Swimming pool [outdoor], Swiss-Belresidences Rasuna Epicentrum in Jakarta](http://pix10.agoda.net/hotelImages/744/7441355/7441355_19052217400074659442.jpg?ca=8&ce=1&s=1024x768 "Swimming pool [outdoor], Swiss-Belresidences Rasuna Epicentrum in Jakarta")
This property is in high demand!
4 travelers have booked today.
Swiss-Belresidences Rasuna Epicentrum
Rasuna Epicentrum, Komplek, Jl. Epicentrum Boulevard Tim., RT.7/RW.1, Karet, Kecamatan Setiabudi, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta, Kuningan, Jakarta, Indonesia, 12940 - See map
In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Kuningan, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Highlights
Indonesia Care
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Workout and Leisure
Fitness center
Swimming pool [outdoor]
Important announcement -- "As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details."
Announcements by hotel (1)
As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.Facilities
Airport transfer
Car park
Free Wi-Fi in all rooms!
Fitness center
BBQ facilities
Luggage storage
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/7441355/-1/057c7362f8477b5e48ddc00a019b6d52.jpg?ca=9&ce=1&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/744/7441355/7441355_19052217400074659442.jpg?ca=8&ce=1&s=98x98&ar=1x1)
Great staff, good location”
Feel like home, my concern for now is a cleaness. And i feel comfort to stay. We stay for more than 10 days and it is very nice, and staff very kind and helpfull. Will be come back.
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Dear Sugiharto, Thank you very much for taking the time to post a delightful review on Agoda and choosing Swiss-Belresidences Rasuna Epicentrum as your second home in Jakarta. We are glad to know that you enjoyed stay with us, especially for the cleanliness and the excellent level of service provided by the team. Once again thank you very much for giving us very valuable feedback and we look forward to the opportunity of welcoming you again in the near future. Sincerely, Nurhayati Basir General Manager
Exceptional”
Definitely a great place to stay! We enjoy our 4nights staying at this place. I spoke to one of the staff, Hendri Kurniawan, he was being very helpful to guide us to the tourist spot. Excellent staff and very clean place.
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Dear Eduardo, Thank you for taking your valuable time to share this wonderful review. Glad to know that you enjoyed stay with us, especially for the excellent level of service provided by the team; your feedback is much appreciated as well. Your appreciation to one of our staff, Hendri Kurniawan has been informed accordingly. We believe that customer appreciation is one of motivation for our staff to give the better service in the future. Once again thank you very much for your valuable feedback, we will be delighted to welcoming you again. Sincerely, Nurhayati Basir General Manager
Great place to stay in kuningan”
The room is comfortable, the staff is very friendly
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Dear Saras, Thank you so much for this wonderful review. Glad to know that you enjoyed stay with us, especially for the comfortable room, and the excellent level of service provided by the team. Your recommendation is very much appreciated, The whole team looks forward to welcoming you back soon. Sincerely, Nurhayati Basir General Manager
Nice hotel”
Room clean, staff welcome
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Dear Rina, Thank you for your delightful review and glad to know that you are impressed with the cleanliness room and the excellent level of service provided by the team. All of us here are looking forward to welcoming you back soon. Regards, Nurhayati Basir General Manager
Best view”
We have a pool view and good location
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Dear Paramita, Thank you for sharing your wonderful review and give us the highest score in Agoda. It is our pleasure to hear that the stunning pool view and the hotel location making your stay a delightful solitude. Once again thank you for your recommendation, your future arrival is truly awaited. Sincerely, Nurhayati Basir General Manager
good service”
excellent facility, love the balcony
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Dear jasmine, Thank you very much for taking the time to post a delightful review and choosing Swiss-Belresidences Rasuna Epicentrum as the accommodation venue in Jakarta. Glad to know that you enjoyed stay with us, especially for the hotel facility and the room balcony with stunning city view. All of us look forward to welcoming you back in the near future. Sincerely, Nurhayati Basir General Manager
Short trip”
Strategic place near mall and airport
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Dear Jennyfer Thank you very much for taking the time to post a delightful review. It is our pleasure to hear that you are impressed with the hotel location strategically near the mall and airport which made you feel enjoyable. Once again thank you for your recommendation, your future arrival is truly awaited. Sincerely, Nurhayati Basir General Manager
Good facilities and services”
The facilities and services are very good
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Dear AMANDHA, Thank you very much for taking the time to post a delightful review to the Agoda. It is our pleasure to hear that you are impressed with the facilities and services which made you feel enjoyable. Once again thank you for your recommendation, your future arrival is truly awaited. Sincerely, Nurhayati Basir General Manager
Kolam renang”
Kolam renangnya enak bgt...
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Yang terhormat Rachma, Terima kasih telah berkenan memberikan ulasan mengenai Swiss-Belresidences Rasuna Epicentrum dan kami sangat senang mengetahui bahwa Anda terkesan dengan kolam renang outdoor kami yang sangat "Instagrammable" dapat dijadikan rekomendasi sebagai tempat berfoto favorit untuk teman, kerabat, maupun keluarga. Sekali lagi terima kasih telah merekomendasikan Swiss-Belresidences Rasuna Epicentrum dan kunjungan Anda selanjutnya akan selalu kami nantikan. Hormat kami, Nurhayati Basir General Manager
Quite place”
Good jogging site
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Dear prihadi, Thank you very much for taking the time to review your recent stay and choosing Swiss-Belresidences Rasuna Epicentrum as the accommodation venue in Jakarta. We are enchanted to know that our location which is perfectly located in Jakarta, close to the Golden Triangle – the city’s leading business, commercial and shopping centre; It is also within walking distance of a dazzling array of restaurants and entertainment in Rasuna Epicentrum Complex, has benefited you. Glad to know that you enjoyed stay with us, especially for the hotel ambiance and the jogging site near the hotel; your feedback is much appreciated as well. Once again thank you for taking the time to share this feedback. All of us look forward to welcoming you back in the near future. Sincerely, Nurhayati Basir General Manager
Enjoyable”
My family booked this hotel due to running event near there. Didnt expect much but feel satisfied. The check in proccess took time but its understable since there was an event ahead. The room is clean, bedroom is clean, water heater function perfectly, swimming pool very enjoyable. Nice place for a weekend gateaway
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Dear Lucky, Thank you very much for taking the time to review your recent stay at Swiss-Belresidences Rasuna Epicentrum. Glad to know that you enjoyed stay with us, especially for the room facilities, the cleanliness, and the iconic outdoor swimming pool with stunning city view; your feedback is much appreciated as well. Once again thank you for taking the time to share this feedback. All of us look forward to welcoming you back in the near future. Sincerely, Nurhayati Basir General Manager
Very good”
view nya epik banget! jakarta banget. sayang lorong menuju kamar kenapa berasa old banget . tapi untuk luas kamar, fasilitas kamar, breakfast nya good sihh. reccommend too
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Yang terhormat Radita, Terima kasih telah berkenan menuliskan ulasan mengenai Swiss-Belresidences Rasuna Epicentrum dan kami sangat senang mengetahui bahwa Anda terkesan dengan pemandangan panorama kota Jakarta dari kamar dan kolam renang outdoor hotel, fasilitas kamar, serta kualitas sarapan pagi yang disajikan oleh Chef kami. Sekali lagi terima kasih telah merekomendasikan Swiss-Belresidences Rasuna Epicentrum dan kami nantikan kunjungan Anda selanjutnya. Hormat kami, Nurhayati Basir General Manager
Facilities”
Improve the electricity because when I want in the electricity wasn't working and had to wait for the staff to fix it
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Dear Mary, Thank you very much for taking the time to review your recent stay. Please accept our sincere apologies for any inconvenience that you experienced during your last stay regarding to the electricity. We will definitely take your concerns and communicate with our associates to have an improvement soon. We appreciate your valuable feedback as it helps us to continually improve the standard of facilities. Once again thank you very much for giving us very valuable feedback and we look forward to the opportunity of welcoming you again in the near future. Sincerely, Nurhayati Basir General Manager
Good for short stay”
Rooms are big, thick wall so you can sleep good. However there are no restaurant in walking distance, you have to order out or walk to epicentrum mall. But overall it was a good stay, will definetely consider to come again
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Dear rizky, Thank you very much for taking the time to post a delightful review. It is our pleasure to hear that you are impressed with the big size room which made you feel enjoyable. As additional information, we have an in-room dining service with a lot of variety menu and will be delivered to your room without leaving the room. Once again thank you for your recommendation, your future arrival is truly awaited. Sincerely, Nurhayati Basir General Manager
Bad experience ”
This is my 2nd time in this hotel and while the first visit was great, this recent visit was not. My door lock shut down and couldn’t be opened because the battery died. Housekeeping/Engineering couldn’t fix it right away. Also, the coffee was so grossly overpriced at Rp 65,000 (including tax) when it’s just a regular brewed coffee. Horrible experience this trip and I hope they improve next time.
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Dear Mary, Thank you for taking the time to review Swiss-Belresidences Rasuna Epicentrum and please accept our sincere apologies for any inconvenience that you experienced during your last stay. We will definitely take your concerns and communicate with our associates to have an improvement soon. Be rest assured that your next stay with us will be more pleasurable and memorable one. We look forward to the opportunity of welcoming you again in the near future. Sincerely, Nurhayati Basir General Manager
Bad experience”
Very bad experience to stay here... i’m check in at 08.00 PM and the room was not ready and i must wait for 30minutes. Because i must watch movie, i’m back to hotel at 11.15 PM and the receptionist said that my room has been upgrade to suite rolm. I think it’s already prepared. But i must wait for 20minute for the room... very disapointed
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Dear David, Thank you for taking the time for to submit a response on Agoda. I am sorry to hear about your arrival experience. On Saturday 13th July 2019 the occupancy was very high due to a big event in Jakarta and unfortunately the rooms came back later than expected after being sold out the night prior, especially for the Deluxe Room. Therefor we upgrade your room to a Suite. We appreciate your valuable feedback as it helps us to continually improve the standard of facilities, Be rest assured that your next stay with us will be more pleasurable and memorable one. We look forward to the opportunity of welcoming you again in the near future. Sincerely, Nurhayati Basir General Manager
Good”
Refrie not good, AC not cold, light bulb problem, water smell not good
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Dear Terry, Thank you for taking the time to review your recent stay at Swiss-Belresidences Rasuna Epicentrum. First and foremost, please accept our sincere apologies for the shortcomings you experienced during your stay as these were not up to the standard you have come to expect from us. Moreover, we always treat customers feedback as one of way to improve our facilities and service level. Be rest assured that your next stay with us will be more pleasurable and memorable one. We look forward to the opportunity of welcoming you again in the near future. Sincerely, Nurhayati Basir General Manager
Above average”
staycation here during PPKM so the hotel facilities are closed. first thing i notice when we entrance the building was they turned off the ac in lobby area and elevator. our room door kinda old or something so it sounds noisy when we open and close the door. the room doesn’t smells good especially in the bathroom. some of the switches for electricity and also some lamp broken in our room. dust spotted on some spot. the only plus is the room was big. not really happy to stay here, so sorry.
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Dear Intan, Thank you very much for taking the time to review your recent stay and please accept our sincere apologies for any inconvenience that you experienced. We will definitely take your concerns and communicate with our associates to have an improvement soon. Once again thank you for taking the time to share this feedback. All of us look forward to welcoming you back in the near future. Sincerely, Nurhayati Basir General Manager
Bad sewer smell in the shower ”
Pool closes too early at 6 pm No coffee mugs or spoon in room Nothing around the hotel unless you walk to epicentrum
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Dear samir, Thank you for taking the time to leave us some feedback. I'm sorry to hear the shortcomings you experienced during your stay weren't up to the standard you've come to expect from us. Moreover, we always treat customers feedback as one of way to improve our facilities and service level. Once again thank you very much for giving us very valuable feedback and we hope to have another opportunity of welcoming you in a more pleasant stay experience. Sincerely, Nurhayati Basir General Manager
Not Recommended for Smokers”
I phoned ahead of making a reservation, asking if the property has smoking rooms. The reception clearly said that they do, and so I booked a 2-night stay. Upon checking in, the reception then stated that all rooms are non-smoking, and that smoking is only allowed on the balcony. Okay, I was a bit disappointed but I suppose that’s fair. The area near the elevator had an unpleasant smell, and only one (freight) elevator was working. When I saw the balcony, however, it is certainly no place for smoking. It’s tiny and doesn’t even come with a chair. There’s a compressor for the air conditioner blowing very hot air towards the only space available to stand. Needless to say, I was drenched in sweat every time I went out for a smoke. The hotel also doesn’t provide ashtrays, which technically makes this a non-smoking property. The reception ‘kindly’ recommended that I use the cup in the bathroom (which is supposed to be for brushing your teeth) as a replacement. My disappointment didn’t stop there. I booked a single-bed room and got one with twin beds being joined into one. This means I have switches and an open power socket right above my head when I lay down. A view is nonexistent and the room had no privacy. It was facing two apartment buildings (very close proximity) with dirty laundry and people on their balconies. I can see what’s kn the TV of one of the apartment units, which means the people on the other side can see into my room unless the blinds are shut. The bathroom sink was clogged when we arrived. I had to call the front desk to get it fixed. Not only did the engineering person left dirty footprints from his shoes, the bathroom stank after the repair. The air conditioner was leaking water (which suggests that it hasn’t been cleaned for a while) and wasn’t cool at all until it was almost nightfall. Drenched in sweat and poor aircon was the final straw for me. We checked out 6 hours after checking in and moved to another hotel (having paid for a 2-night
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Dear Muhammad, Thank you for choosing Swiss-Belresidences Rasuna Epicentrum as accommodation venue in Jakarta. First and foremost, please accept our sincere apologies for the shortcomings you experienced during your stay as these were not up to our standards. This review has been shared with the team for immediate improvement including the guest services. We sure hope that you would give us another opportunity to welcome you back and show you the improvements made. Sincerely, Nurhayati Basir General Manager