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Swimming pool, Swiss-Belresidences Rasuna Epicentrum in Jakarta
Deluxe Twin - Guestroom, Swiss-Belresidences Rasuna Epicentrum in Jakarta
Lobby, Swiss-Belresidences Rasuna Epicentrum in Jakarta
Lobby, Swiss-Belresidences Rasuna Epicentrum in Jakarta
Swimming pool [outdoor], Swiss-Belresidences Rasuna Epicentrum in Jakarta
Swiss-Belresidences Rasuna Epicentrum
Balcony/terrace, Swiss-Belresidences Rasuna Epicentrum in Jakarta

Removed from saved list

8.1

Excellent

631 reviews

631 reviews

Housekeeping8
View5
Swimming Pool4
See map
See map

8.5

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Grand Indonesia Mall 2.7 km
Gambir Train Station Building 4.2 km
National Monument (MONAS) 4.4 km
National Museum 4.5 km
Jakarta Cathedral 5.0 km
Museum Bank Indonesia 8.9 km
Jakarta Old Town 9.3 km
Ancol Dreamland 10.1 km
Istiqlal Mosque 10.6 km
Beautiful Indonesia in Miniature Park 14.3 km
Nearby landmarks
Taman Interaktif RW 04 Menteng Atas 340 m
Klinik Muria 360 m
Puskesmas Menteng Atas 370 m
Prakter Dokter Umum dr.Deddy L 420 m
Rumah Bersalin Budi Kemuliaan 440 m
Puskesmas Pasar Manggis 440 m
Epicentrum Basement Parking 460 m
Farmer's Market 520 m
Al-Bakrie Parking Lot 610 m
Klinik Guntur 650 m

Swiss-Belresidences Rasuna Epicentrum

Rasuna Epicentrum, Komplek, Jl. Epicentrum Boulevard Tim., RT.7/RW.1, Karet, Kecamatan Setiabudi, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta, Kuningan, Jakarta, Indonesia, 12940 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Kuningan, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Inside city center

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Breakfast [free]

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Workout and Leisure
Fitness center
Swimming pool [outdoor]
Important announcement -- "As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details."
Announcements by hotel (1)
As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.
Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Swimming pool [outdoor]

Fitness center

BBQ facilities

Luggage storage

This property is in high demand!

10 travelers have booked today.

Value for money8.3
Location rating8.5
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport7.9 km

Rooms available at Swiss-Belresidences Rasuna Epicentrum

Deluxe Queen
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Grand Deluxe
...
  • Room size: 38 m²/409 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Two Bedroom Suite
...
  • Room size: 58 m²/624 ft²
  • Outdoor view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Deluxe Twin
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Deluxe Hollywood King
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Deluxe Queen Room
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Suite Non Smoking
...
  • Room size: 58 m²/624 ft²
  • Balcony/terrace
  • 2 single beds and 1 king be...
Enter dates to see prices
Deluxe Room
...
  • Balcony/terrace
  • Shower
Enter dates to see prices
Deluxe Twin Hollywood
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Deluxe Queen Room
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

Does Swiss-Belresidences Rasuna Epicentrum have bars on the premises?

Enjoy your getaway the perfect way with a drink in your hand at Swiss-Belresidences Rasuna Epicentrum's bar available right in front of your doorstep for when you need a drink or two.

Does Swiss-Belresidences Rasuna Epicentrum have a swimming pool?

While relaxing at Swiss-Belresidences Rasuna Epicentrum, you can enjoy the swimming pool facility to get your day started the right way with a splash for a rejuvenating morning or evening.

Does Swiss-Belresidences Rasuna Epicentrum provide dry cleaning services?

Yes! Swiss-Belresidences Rasuna Epicentrum offers dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking your finest in your favorite outfit. Please contact the property for more information.

Is car parking available at Swiss-Belresidences Rasuna Epicentrum?

Swiss-Belresidences Rasuna Epicentrum has car park onsite free of charge for travelers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

In which languages can Swiss-Belresidences Rasuna Epicentrum's personnel communicate?

Swiss-Belresidences Rasuna Epicentrum can converse up to 2 languages which includes English for guests that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

What payment cards are accepted at Swiss-Belresidences Rasuna Epicentrum?

Swiss-Belresidences Rasuna Epicentrum supports up to 4, with payment card options including Cash, Visa, and MasterCard.

What do verified guests like most about Swiss-Belresidences Rasuna Epicentrum?

Verified guests that stayed at Swiss-Belresidences Rasuna Epicentrum have given this property a rating of 8.506 for its remarkable location as the major highlight for their stay.

What is the average rating that past Families with older children have given to Swiss-Belresidences Rasuna Epicentrum?

Past families with older children that have stayed at this property have given Swiss-Belresidences Rasuna Epicentrum an average rating of 8.3. You can look into more detailed customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

What are popular points of interest in close proximity to Swiss-Belresidences Rasuna Epicentrum?

Swiss-Belresidences Rasuna Epicentrum’s location in the Kuningan neighborhood makes it in close proximity to famous attractions which includes Taman Suropati and Grand Indonesia Mall.

What is the closest airport to Swiss-Belresidences Rasuna Epicentrum?

The nearest airport to Swiss-Belresidences Rasuna Epicentrum is Husein Sastranegara International Airport, 112.0 km away.

See map

Explore the neighborhood

What people love about Swiss-Belresidences Rasuna Epicentrum

  • 8.4

    Excellent
    Cleanliness

    "Good service, clean room."

    JOSEPHINE

    |

    June 5, 2023

  • 8.8

    Excellent
    Cleanliness

    "Good area, good food, clean"

    cory

    |

    April 9, 2023

  • 7.6

    Very good
    Location

    "The property is strategically located, competitive price"

    M

    |

    May 24, 2023

Property ranking|Compared to 3,078 Jakarta properties
See all rankings
Room size
37 sqm.
Service score
8.5/10
Location score
8.5/10
Couples review score
8.4/10
Bigger than
94
%
of Jakarta properties
Better than
88
%
of Jakarta properties
Better than
86
%
of Jakarta properties
Better than
86
%
of Jakarta properties
Overall rating:

8.1

Excellent
631 reviews
Cleanliness
8.1
Facilities
8.0
Location
8.5
Read all reviews >
What travelers say they love:
We have a pool view and good location
Paramita from Indonesia
Couple
More about Swiss-Belresidences Rasuna Epicentrum

More about Swiss-Belresidences Rasuna Epicentrum

Swiss-Belresidences Rasuna Epicentrum

For travelers who want to take in the sights and sounds of Jakarta, Swiss-Belresidences Rasuna Epicentrum is the perfect choice. Its convenient location right in the city center allows you more time to see all that Jakarta has to offer.
All offerings provided by Swiss-Belresidences Rasuna Epicentrum help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Jakarta is made even more convenient with the taxi services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service and luggage storage. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Swiss-Belresidences Rasuna Epicentrum.
For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Swiss-Belresidences Rasuna Epicentrum. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Every stay is a new experience with various interesting room layout options at Swiss-Belresidences Rasuna Epicentrum, including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Every day at Swiss-Belresidences Rasuna Epicentrum begins with a delicious complimentary breakfast. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Swiss-Belresidences Rasuna Epicentrum including halal options. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Are you a great cook? Make your own meals in-house at the hotel's BBQ facilities.
A day in will be as fun as a day out with ranges of recreational activities offered at Swiss-Belresidences Rasuna Epicentrum. A relaxing end to every day is possible with a visit to the massage, located right in the hotel. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Family time on relaxed evenings is easy with the hotel's shared lounge and TV area.


Around the property

An array of attractions are a must-see while visiting Jakarta. Find that special item or souvenir that will commemorate your trip to Jakarta at Grand Indonesia Mall located 2.7 km away.


Reasons to stay here

Compared to the city's accommodation options, this hotel scored higher than 90% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 89% of other accommodations in Jakarta.
Past guests love the staff and service here, rating it above 88% of the other accommodations in the city.

Show less

Amenities and facilities

Excellent
Facilities

8

Languages spoken
  • English
  • Indonesian
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Massage
  • Pool facilities
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Doctor/nurse on call
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast [free]
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Closet
  • Clothes rack
  • Complimentary tea
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • High floor
  • In-room safe box
  • Linens
  • Low floor available
  • Mini bar
  • Mirror
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Smoking allowed
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Halal
  • Vegetarian
  • Buffet
Restaurants on site
Swiss Cafe
  • Menu: Buffet, A-la-carte

Location

Rasuna Epicentrum, Komplek, Jl. Epicentrum Boulevard Tim., RT.7/RW.1, Karet, Kecamatan Setiabudi, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta, Kuningan, Jakarta, Indonesia, 12940
Excellent
Location

8.5

Airports
  • Halim Perdanakusuma International Airport (HLP)
    7.9 km
  • Soekarno-Hatta International Airport (CGK)
    22.4 km
Public transportation
  • Manggarai Railway Station
    1.5 km
  • Setiabudi Astra Station
    1.7 km
Hospital or clinic
  • Klinik Muria
    360 m
Shopping
  • Grand Indonesia Mall
    2.7 km
Convenience store
  • Alfamart
    350 m
Cash withdrawal
  • ATM
    560 m

What's nearby

Popular landmarks
  • Grand Indonesia Mall
    2.7 km
  • Gambir Train Station Building
    4.2 km
  • National Monument (MONAS)
    4.4 km
  • National Museum
    4.5 km
  • Jakarta Cathedral
    5.0 km
  • Museum Bank Indonesia
    8.9 km
  • Jakarta Old Town
    9.3 km
  • Ancol Dreamland
    10.1 km
  • Istiqlal Mosque
    10.6 km
  • Beautiful Indonesia in Miniature Park
    14.3 km
Nearby landmarks
  • Taman Interaktif RW 04 Menteng Atas
    340 m
  • Klinik Muria
    360 m
  • Puskesmas Menteng Atas
    370 m
  • Prakter Dokter Umum dr.Deddy L
    420 m
  • Rumah Bersalin Budi Kemuliaan
    440 m
  • Puskesmas Pasar Manggis
    440 m
  • Epicentrum Basement Parking
    460 m
  • Farmer's Market
    520 m
  • Al-Bakrie Parking Lot
    610 m
  • Klinik Guntur
    650 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out from12:00
  • Check-out until12:00
Getting around
  • Travel time to airport (minutes)45
Extras
  • Breakfast charge (unless included in room price)185715 IDR
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors37
  • Number of restaurants1
  • Number of rooms 323
  • Room voltage220

Reviews of Swiss-Belresidences Rasuna Epicentrum from real guests

Provided by verified guests of Agoda
8.1
Cleanliness8.1
Facilities8.0
Location8.5
Service8.5
Value for money8.3
High score for Jakarta
Rating
9+ Exceptional (80)
8-9 Excellent (21)
7-8 Very Good (27)
6-7 Good (11)
<6 Below Expectation (48)
Time of the year
Mar - May (43)
Jun - Aug (53)
Sep - Nov (43)
Dec - Feb (48)

Show reviews that mention 

Showing 187 verified guest comments
12345
10.0
Exceptional
Meinel from Indonesia
Family with young children
Deluxe Twin
Stayed 1 night in February 2023

Suite room”

Get early check in plus free upgrade to suite room. What a great day! Thanks to mr. Fajar on receptionist desk, very humble n helpful Suite room with pool view Large tv on living room Great vibes on main bedroom

Reviewed February 05, 2023

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Dear Mienel, Thank you so much for this wonderful review. Glad to know that you enjoyed stay with us, especially for the service provided by the team, the view, the comfortable and spacious room. This review has been shared with Fajar, who showed exemplary passion for our guests. I am sure this feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services as a downtown comfort and convenience new hotel in Jakarta. Your recommendation is very much appreciated, The whole team looks forward to welcoming you back soon. Sincerely, General Manager

Responded February 07, 2023
Swiss-Belresidences Rasuna Epicentrum
10.0
Exceptional
terry from Indonesia
Business traveler
Deluxe Twin
Stayed 1 night in September 2022

I Love Hotel Service”

Awesome Hotel, staff / workers are very helpful, friendly, they move fast to fulfill customer's need if customer need anything in the room. Internet connection also good. In addition, I was also given to be able to check in early and check out late. Definitely, I will return to this hotel to stay again :)

Reviewed September 22, 2022

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Dear Terry, Thank you very much for taking the time to review your recent stay at Swiss-Belresidences Rasuna Epicentrum. Glad to know that you enjoyed stay with us, especially for the excellent level of service provided by the team ; your feedback is much appreciated as well. Once again thank you for taking the time to share this feedback. All of us look forward to welcoming you back in the near future. Sincerely, Nurhayati Basir General Manager

Responded December 23, 2022
Swiss-Belresidences Rasuna Epicentrum
10.0
Exceptional
Sugiharto from Indonesia
Business traveler
Deluxe Twin
Stayed 2 nights in July 2021

Great staff, good location”

Feel like home, my concern for now is a cleaness. And i feel comfort to stay. We stay for more than 10 days and it is very nice, and staff very kind and helpfull. Will be come back.

Reviewed July 23, 2021

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Dear Sugiharto, Thank you very much for taking the time to post a delightful review on Agoda and choosing Swiss-Belresidences Rasuna Epicentrum as your second home in Jakarta. We are glad to know that you enjoyed stay with us, especially for the cleanliness and the excellent level of service provided by the team. Once again thank you very much for giving us very valuable feedback and we look forward to the opportunity of welcoming you again in the near future. Sincerely, Nurhayati Basir General Manager

Responded July 27, 2021
Swiss-Belresidences Rasuna Epicentrum
10.0
Exceptional
Retmita from Indonesia
Group
Deluxe Twin
Stayed 1 night in July 2022

nice hotel”

love the breakfast. it was fun going with family with the swimming pool. the sunset is great too!

Reviewed December 18, 2022

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Dear Retmita, Thank you very much for taking the time to review your recent stay. Glad to know that you enjoyed the stay with us, especially for the quality of food and the stunning outdoor swimming pool with city view; your feedback is much appreciated as well. Your recommendation is very much appreciated, The whole team looks forward to welcoming you back soon. Sincerely, Nurhayati Basir General Manager

Responded December 19, 2022
Swiss-Belresidences Rasuna Epicentrum
10.0
Exceptional
Eduardo from United States
Couple
Grand Deluxe
Stayed 1 night in February 2020

Exceptional”

Definitely a great place to stay! We enjoy our 4nights staying at this place. I spoke to one of the staff, Hendri Kurniawan, he was being very helpful to guide us to the tourist spot. Excellent staff and very clean place.

Reviewed February 24, 2020

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Dear Eduardo, Thank you for taking your valuable time to share this wonderful review. Glad to know that you enjoyed stay with us, especially for the excellent level of service provided by the team; your feedback is much appreciated as well. Your appreciation to one of our staff, Hendri Kurniawan has been informed accordingly. We believe that customer appreciation is one of motivation for our staff to give the better service in the future. Once again thank you very much for your valuable feedback, we will be delighted to welcoming you again. Sincerely, Nurhayati Basir General Manager

Responded February 25, 2020
Swiss-Belresidences Rasuna Epicentrum
10.0
Exceptional
Angga from Indonesia
Family with young children
Deluxe Hollywood King
Stayed 5 nights in January 2023

Nice”

Nice room, spacy bed and strategic location in center of jakarta

Reviewed January 08, 2023

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Dear Angga, Thank you so much for spending some of your precious time to write such valuable review on Agoda. I am particularly delighted to know that you enjoyed the stay with us, especially for the hotel location, the comfort and spacious room. Once again thank you very much for your input. We appreciate your valuable feedback as it helps us to continually improve the standard of facilities. It would be our greatest pleasure to be able to serve you again for much better experience on upcoming opportunities. We would love to have you stay again at Swiss-Belresidences Rasuna Epicentrum Jakarta Sincerely, Nurhayati Basir General Manager

Responded January 10, 2023
Swiss-Belresidences Rasuna Epicentrum
10.0
Exceptional
Maple from Indonesia
Family with young children
Deluxe Twin
Stayed 2 nights in August 2022

Excellent!”

I love the pool and the view. The staffs are great!

Reviewed September 14, 2022

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Dear Maple, Thank you very much for taking the time to review Swiss-Belresidences Rasuna Epicentrum. Glad to know that you enjoyed stay with us, especially for the excellent level of service provided by the team and the iconic outdoor swimming pool with stunning city view; your feedback is much appreciated as well. We hope to have another opportunity of welcoming you in a more pleasant stay experience. Best regards, Nurhayati Basir General Manager

Responded December 23, 2022
Swiss-Belresidences Rasuna Epicentrum
10.0
Exceptional
Gede from Indonesia
Family with young children
Deluxe Hollywood King
Stayed 2 nights in December 2022

Ok”

Nice and comfort

Reviewed December 27, 2022

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Dear Gede, Thank you for taking the time to leave us some feedback and Glad to know that you enjoyed your stay with us. Once again thank you for taking the time to share this feedback. All of us look forward to welcoming you back in the near future. Sincerely, Nurhayati Basir General Manager

Responded January 02, 2023
Swiss-Belresidences Rasuna Epicentrum
10.0
Exceptional
Saras from Indonesia
Couple
Deluxe Queen
Stayed 1 night in April 2021

Great place to stay in kuningan”

The room is comfortable, the staff is very friendly

Reviewed April 04, 2021

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Dear Saras, Thank you so much for this wonderful review. Glad to know that you enjoyed stay with us, especially for the comfortable room, and the excellent level of service provided by the team. Your recommendation is very much appreciated, The whole team looks forward to welcoming you back soon. Sincerely, Nurhayati Basir General Manager

Responded April 07, 2021
Swiss-Belresidences Rasuna Epicentrum
10.0
Exceptional
rizky from Indonesia
Solo traveler
Deluxe Hollywood King
Stayed 1 night in December 2022

Good hotel”

Good location

Reviewed December 17, 2022

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Dear Rizky, Thank you for sharing your experience and give us the highest rating. We are delighted to hear that you enjoyed your stay with us, especially for the hotel location in the centre of business, entertainment, and education of Jakarta; your feedback is much appreciated as well. Once again thank you very much for your valuable feedback. It would be our greatest pleasure to be able to serve you again for much better experience on upcoming opportunities. We would love to have you stay again at Swiss-Belresidences Rasuna Epicentrum Jakarta Sincerely, Nurhayati Basir General Manager

Responded December 17, 2022
Swiss-Belresidences Rasuna Epicentrum
10.0
Exceptional
Paramita from Indonesia
Couple
Deluxe Hollywood King
Stayed 1 night in January 2022

Best view”

We have a pool view and good location

Reviewed January 13, 2022

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Dear Paramita, Thank you for sharing your wonderful review and give us the highest score in Agoda. It is our pleasure to hear that the stunning pool view and the hotel location making your stay a delightful solitude. Once again thank you for your recommendation, your future arrival is truly awaited. Sincerely, Nurhayati Basir General Manager

Responded January 14, 2022
Swiss-Belresidences Rasuna Epicentrum
10.0
Exceptional
BAMBANG from Indonesia
Solo traveler
Deluxe Hollywood King
Stayed 1 night in July 2022

Nyaman”

Pegawainya ramah, hotelnya bersih, lokasi strategis

Reviewed July 30, 2022

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Yang terhormat Bambang, Terima kasih telah merekomendasikan Swiss-Belresidences Rasuna Epicentrum dan kami sangat senang mengetahui bahwa Anda terkesan dengan hotel yang bersih. lokasi yang strategis dan keramah-tamahan staff kami. Sekali lagi terima kasih dan kami nantikan kunjungan Anda selanjutnya di Swiss-Belresidences Rasuna Epicentrum. Hormat kami, Nurhayati Basir General Manager

Responded July 31, 2022
Swiss-Belresidences Rasuna Epicentrum
10.0
Exceptional
Jennyfer from Indonesia
Solo traveler
Deluxe Hollywood King
Stayed 2 nights in June 2022

Short trip”

Strategic place near mall and airport

Reviewed July 15, 2022

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Dear Jennyfer Thank you very much for taking the time to post a delightful review. It is our pleasure to hear that you are impressed with the hotel location strategically near the mall and airport which made you feel enjoyable. Once again thank you for your recommendation, your future arrival is truly awaited. Sincerely, Nurhayati Basir General Manager

Responded July 19, 2022
Swiss-Belresidences Rasuna Epicentrum
9.2
Exceptional
Henny from United States
Family with teens
Deluxe Twin
Stayed 10 nights in July 2022

Good”

The staff are friendly and helpful. Frontdesk was able to give the room at the highest possible floor. The elevator is fast. The location is great very close to Epicentrum Walk. The breakfast is average not too much variety except Sundays. The building is kinda old so some spots in the room looks dirty but it's just old.

Reviewed July 23, 2022

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Dear Henny, Thank you very much for taking the time to review your recent stay. Glad to know that you enjoyed the stay with us, especially for hotel location, and the service provided by the team. We appreciate your valuable feedback as it helps us to continually improve the standard of facilities. Your input has been noted and we on process follow up on that matter. Once again thank you very much for giving us very valuable feedback and we look forward to the opportunity of welcoming you again in the near future. Sincerely, Nurhayati Basir General Manager

Responded July 31, 2022
Swiss-Belresidences Rasuna Epicentrum
10.0
Exceptional
Rina from Indonesia
Group
Deluxe Queen
Stayed 1 night in December 2020

Nice hotel”

Room clean, staff welcome

Reviewed December 31, 2020

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Dear Rina, Thank you for your delightful review and glad to know that you are impressed with the cleanliness room and the excellent level of service provided by the team. All of us here are looking forward to welcoming you back soon. Regards, Nurhayati Basir General Manager

Responded January 01, 2021
Swiss-Belresidences Rasuna Epicentrum
9.2
Exceptional
RANDY from Indonesia
Family with young children
Deluxe Hollywood King
Stayed 1 night in December 2022

Nice hotel”

Nice hotel, good facilities, friendly and helpful staff but delivery time service need to be improved, abit slow.

Reviewed December 29, 2022

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Dear Randy, Thank you very much for taking the time to review your recent stay and choosing Swiss-Belresidences Rasuna Epicentrum as the accommodation venue in Jakarta. Glad to know that you enjoyed stay with us, especially for the facilities & the excellent level of service provided by the team. We appreciate your valuable feedback as it helps us to continually improve the standard, your input has been noted and we on process follow up on that matter. Once again thank you for taking the time to share this feedback. All of us look forward to welcoming you back in the near future. Sincerely, Nurhayati Basir General Manager

Responded January 02, 2023
Swiss-Belresidences Rasuna Epicentrum
8.8
Excellent
Andrei from Indonesia
Business traveler
Deluxe Twin
Stayed 2 nights in November 2022

Some improvements would be nice”

Rooms are nice, the prices are good, the staff is absolutely fantastic, but in terms of facilities it was a bit disappointing The internet connection was very slow (struggling with a Zoom call).. Breakfast sadly disappointing - all meals are cold and baine marie doesn’t help much.. tea and coffee are cold and taste like theres twice more water than it should be, smoke beef was slightly spoiled (smells expired), toast bread was dry

Reviewed November 22, 2022

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Dear Andrei, Thank you for taking the time to leave us some feedback. First and foremost, please accept our sincere apologies for the shortcomings you experienced during your stay as these were not up to our standards. This review has been shared with the team for immediate improvement including the guest services. I'm sorry to hear our breakfast buffet & Wifi connection weren't up to the standard you've come to expect from us. Moreover, we always treat customers feedback as one of way to improve our facilities and service level. We appreciate your valuable feedback as it helps us to continually improve the standard of facilities. We hope to have another opportunity of welcoming you in a more pleasant stay experience. Best regards, Nurhayati Basir General Manager

Responded November 30, 2022
Swiss-Belresidences Rasuna Epicentrum
8.8
Excellent
SHARFINA from Indonesia
Business traveler
Deluxe Twin
Stayed 1 night in December 2022

Great ambiance and comfy”

room is good it compliment the 4 star hotel rate. However, the lift is only available 1 and also very small so when so many guests wants to go up and down or during breakfast time... its a hectic moment as well as waiting too long for the lift. Please make sure all lifts are available for use

Reviewed December 07, 2022

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Dear Sharfina, Thank you very much for taking the time to review your recent stay and choosing Swiss-Belresidences Rasuna Epicentrum as accommodation venue in Jakarta. I'm sorry to hear the lift weren't up to the standard you've come to expect from us. Moreover, we always treat customers feedback as one of way to improve our facilities and service level. Be rest assured that your next stay with us will be more pleasurable and memorable one. We look forward to the opportunity of welcoming you again in the near future. Sincerely, Nurhayati Basir General Manager

Responded December 09, 2022
Swiss-Belresidences Rasuna Epicentrum
10.0
Exceptional
jasmine from Indonesia
Group
Grand Deluxe
Stayed 1 night in December 2020

good service”

excellent facility, love the balcony

Reviewed May 24, 2021

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Dear jasmine, Thank you very much for taking the time to post a delightful review and choosing Swiss-Belresidences Rasuna Epicentrum as the accommodation venue in Jakarta. Glad to know that you enjoyed stay with us, especially for the hotel facility and the room balcony with stunning city view. All of us look forward to welcoming you back in the near future. Sincerely, Nurhayati Basir General Manager

Responded May 24, 2021
Swiss-Belresidences Rasuna Epicentrum
9.6
Exceptional
AMANDHA from Indonesia
Family with young children
Deluxe Twin
Stayed 1 night in May 2022

Good facilities and services”

The facilities and services are very good

Reviewed May 15, 2022

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Dear AMANDHA, Thank you very much for taking the time to post a delightful review to the Agoda. It is our pleasure to hear that you are impressed with the facilities and services which made you feel enjoyable. Once again thank you for your recommendation, your future arrival is truly awaited. Sincerely, Nurhayati Basir General Manager

Responded May 17, 2022
Swiss-Belresidences Rasuna Epicentrum
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