Exterior view, Swissotel Makkah in Mecca
Swissotel Makkah
Restaurant, Swissotel Makkah in Mecca
Lobby, Swissotel Makkah in Mecca
Swissotel Makkah
Exterior view, Swissotel Makkah in Mecca
Swissotel Makkah

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3,762 reviews

3,762 reviews

Location 9.0
Cleanliness 8.7
Facilities 8.4
Service 8.4
Room comfort and quality 8.3
Value for money 7.8
See map


Location rating score

Exceptional location - Inside city center
Exceptional for walking
Walkable places
Makkah Royal Clock Tower
40 m
Hyber abraj
60 m
Abraj Al Bait Towers
60 m
Abraj Al Bait Mall
190 m
Masjid Al Haram King Abdul Aziz Gate
280 m
Popular landmarks
430 m
Al-Masjid al-Haram Mosque
480 m
Black Stone
510 m
Al Hijaz Mall
4.6 km
Al Jamrah al Wusta
4.8 km
Closest landmarks
Ajyad Emergency Hospital
60 m
Abraj Al Bait
70 m
al-Halwani Pharmacy
120 m
Nahdi Pharmacy (Ground Floor)
120 m
Albayt Medical Center
130 m

Swissotel Makkah

King Abdul Aziz Endowment Ajyad Street, Ajyad, Mecca, Saudi Arabia, 21955 - See map

Make your best journey to Mecca with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Strategically situated in Ajyad, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Al-Masjid al-Haram Mosque. This 5-star property features restaurant to make your stay more indulgent and memorable.


Hygiene Plus

Inside city center

Front desk [24-hour]

Airport transfer

Great Breakfast


Your Health and Safety are our Absolute Priority


Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Cash withdrawal



This property is in high demand!

6 travelers have booked today.

Value for money7.8
Location rating9.0
Nearest airportKing Abdulaziz International Airport (JED)
Distance to airport73.0 km

Rooms available at Swissotel Makkah

Room comfort & quality


Junior Suite City
  • Room size: 64 m²/689 ft²
  • City view
  • 1 king bed & 1 sofa bed
Enter dates to see prices
Junior Suite Kaaba
  • Room size: 64 m²/689 ft²
  • City view
  • 1 king bed & 1 sofa bed
Enter dates to see prices
Junior Suite Haram
  • Room size: 64 m²/689 ft²
  • City view
  • 1 king bed & 1 sofa bed
Enter dates to see prices
Premier Room King Bed Kaaba
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Classic Room King Bed Kaaba
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Classic Room King Bed City
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Classic Room Twin Bed City
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Classic Room Triple Bed City
  • Room size: 32 m²/344 ft²
  • City view
  • 3 single beds
Enter dates to see prices
Classic Room Twin Bed Kaaba
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Classic Room Triple Bed Kaaba
  • Room size: 32 m²/344 ft²
  • City view
  • 3 single beds
Enter dates to see prices

Frequently asked questions

What dining options are offered at Swissotel Makkah?

Start out your day with Swissotel Makkah's available dining options such as Buffet in restaurant to enjoy what's offered at this property!

Does Swissotel Makkah provide airport transfer?

Swissotel Makkah provides airport transfer service upon request! Additional charges may apply. To request, check the box on the booking form just before the payment page.

What public parks are within range of Swissotel Makkah?

While lodging at Swissotel Makkah, indulge in your morning or evening stroll at nearby park such as Al Masfalah Park.

When was Swissotel Makkah built?

Swissotel Makkah was built in 2012.

At what time of the year is Swissotel Makkah most popular?

Swissotel Makkah's most popular month where verified guests have stayed the most is in August.

In which languages can Swissotel Makkah's personnel communicate?

Swissotel Makkah can converse up to 4 languages which includes English for guests that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

What do verified guests love most about Swissotel Makkah?

Past visitors that stayed at Swissotel Makkah have given this property a rating of 9.009 for its remarkable location as the major highlight for their stay.

What is the typical rating that verified Solo travelers' have given to Swissotel Makkah?

Past solo travelers that have stayed at this property have given Swissotel Makkah an average rating of 8.1. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Couples' have given to Swissotel Makkah?

Verified couple travelers that have stayed at this property have given Swissotel Makkah an average rating of 8.1. You can look up on more specific customer ratings, and feedback by filtering for a specific type of verified guest travelers down in the review section.

What do local visitors think about Swissotel Makkah?

Verified local visitors that have stayed at this property have given Swissotel Makkah an average rating of 9.0. You can look up on more comprehensive customer ratings, and comments for this property down in the review section.

What is the closest train, metro, or bus station to Swissotel Makkah?

The nearest train, metro, or bus station is Muzdalifah 1, 10464.44 m away from Swissotel Makkah.

What dining places are nearby Swissotel Makkah?

Swissotel Makkah’s local community is Ajyad which features well-liked restaurants such as Al Bayt Restaurant.

More about Swissotel Makkah

More about Swissotel Makkah

Swissotel Makkah: A Luxurious Haven in the Heart of Mecca

Welcome to Swissotel Makkah, a prestigious 5-star hotel nestled in the heart of Mecca, Saudi Arabia. Built in 2012, this magnificent hotel offers unparalleled luxury and comfort to discerning travelers from around the world. With its prime location just a stone's throw away from the iconic Masjid al-Haram, Swissotel Makkah is the perfect choice for pilgrims and tourists seeking an unforgettable stay in the holy city. As you step into the grand lobby of Swissotel Makkah, you will be greeted by a warm and inviting atmosphere that reflects the hotel's commitment to providing exceptional service. The hotel boasts a total of 1487 beautifully appointed rooms, each designed with meticulous attention to detail to ensure a restful and rejuvenating stay. Whether you choose a Deluxe Room, a Suite, or a Royal Suite, you can expect nothing but the utmost in comfort and elegance. Check-in at Swissotel Makkah begins at 04:00 PM, allowing you ample time to settle in and unwind after a long journey. Check-out is until 12:00 PM, giving you the flexibility to enjoy a leisurely morning before bidding farewell to this enchanting hotel. Moreover, with a convenient airport transfer time of just 60 minutes, your journey to and from the hotel will be seamless and hassle-free. At Swissotel Makkah, we understand the importance of family. That's why we welcome children between the ages of 3 to 13 to stay free of charge. Create unforgettable memories with your loved ones as you explore the wonders of Mecca and experience the warm hospitality that our hotel is renowned for. From our dedicated children's play area to our thoughtful amenities, we strive to make your family's stay as comfortable and enjoyable as possible. Indulge in the epitome of luxury at Swissotel Makkah. Book your stay with us today and embark on a remarkable journey of discovery and tranquility in the heart of Mecca.

Unwind and Indulge in Swissotel Makkah's Entertainment Facilities

At Swissotel Makkah, guests are not only treated to luxurious accommodation and impeccable service but also a range of entertainment facilities to enhance their stay. Whether you are looking to relax, socialize, or indulge in some retail therapy, this hotel has it all. Step into the vibrant shopping arcade, where you will find a variety of shops offering everything from traditional Arabian handicrafts to international brands. Take your time to browse through the collection of exquisite items and find the perfect souvenir to commemorate your visit to Mecca. After a day of exploration, head to the hotel's bar for a refreshing drink and unwind in a cozy and elegant setting. Whether you prefer a classic cocktail or a mocktail, the skilled bartenders will craft the perfect beverage to suit your taste. For those in need of pampering, the salon at Swissotel Makkah offers a range of beauty treatments and services. Indulge in a rejuvenating massage, get a stylish haircut, or opt for a refreshing facial, all performed by professional and experienced staff. With its convenient location within the hotel, the gift/souvenir shop provides a hassle-free shopping experience. Browse through a wide selection of unique gifts and souvenirs, perfect for friends and family back home. Swissotel Makkah's entertainment facilities ensure that every guest has a memorable and enjoyable stay, with a variety of options to cater to different preferences and needs. Whether you are in the mood for shopping, socializing, or pampering, this hotel has something to offer for everyone.

Convenience at Your Fingertips: Swissotel Makkah's Exceptional Facilities

Swissotel Makkah is renowned for its top-notch convenience facilities that cater to the needs of every guest. With 24-hour room service, you can indulge in delectable meals or satisfy your cravings at any time of the day. The hotel also offers laundry service, ensuring that your clothes are fresh and clean throughout your stay. For added peace of mind, Swissotel Makkah provides safety deposit boxes in each room, allowing you to securely store your valuables. The concierge is always on hand to assist you with any queries or requests, ensuring a hassle-free experience. Stay connected with complimentary Wi-Fi in public areas, and enjoy uninterrupted internet access in the comfort of your room with free Wi-Fi available in all rooms. To make your stay even more convenient, the hotel offers dry cleaning services and express check-in/check-out, allowing you to save time and focus on enjoying your trip. Luggage storage is available for those who arrive early or have late departures, ensuring that your belongings are taken care of. With daily housekeeping, you can expect a clean and tidy room throughout your stay at Swissotel Makkah.

Convenient Transport Facilities at Swissotel Makkah

Swissotel Makkah offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. The hotel provides airport transfer services, making it easy for travelers to reach the hotel upon arrival. Whether you are traveling for business or leisure, this service allows you to start your journey in comfort and style. In addition to airport transfers, Swissotel Makkah also offers tours to explore the beautiful city of Mecca and its surroundings. Discover the rich cultural heritage and historical landmarks with the assistance of knowledgeable guides. This is an excellent opportunity to immerse yourself in the local culture and gain a deeper understanding of the significance of this sacred destination. For guests who prefer to explore at their own pace, the hotel provides car hire services. Rent a car and enjoy the freedom to discover the city and its attractions independently. Whether you wish to visit the iconic Masjid al-Haram or explore the nearby mountains, having a car at your disposal allows you to create your own itinerary. Swissotel Makkah also offers a ticket service, making it convenient for guests to purchase tickets for various attractions and events in and around Mecca. From religious sites to entertainment venues, the hotel's ticket service ensures that you can easily access the experiences you desire. Please note that car park charges are applied at the hotel. However, with the hotel's convenient transport facilities, you may not need to worry about parking as you explore the city. Enjoy a stress-free stay at Swissotel Makkah, where transportation is made easy and convenient for all guests.

Luxurious Room Facilities at Swissotel Makkah

Indulge in a world of comfort and luxury at Swissotel Makkah, where every room is meticulously designed to provide an unforgettable stay. From the moment you step into your room, you will be greeted by a refreshing blast of cool air conditioning, ensuring a comfortable and relaxing atmosphere throughout your stay. Prepare to be pampered with the plush bathrobes provided in each room, allowing you to unwind and rejuvenate after a long day of exploring the holy city of Mecca. The hair dryer in the room ensures that you can effortlessly style your hair before heading out to the nearby attractions or attending religious rituals. For your entertainment needs, each room is equipped with a high-definition television, offering a wide range of channels to keep you entertained during your downtime. Whether you prefer catching up on the latest news or watching your favorite shows, the television in your room will cater to your preferences. Quench your thirst or satisfy your late-night cravings with the well-stocked mini bar available in each room. Enjoy a refreshing beverage or indulge in a quick snack without having to leave the comfort of your room. At Swissotel Makkah, every detail has been carefully considered to ensure your stay is nothing short of extraordinary. Experience ultimate comfort and convenience with the exceptional room facilities provided, making your visit to Mecca truly unforgettable.

Indulge in Exquisite Dining at Swissotel Makkah

At Swissotel Makkah, guests can experience a culinary journey like no other with an array of dining facilities to satisfy every palate. Start your day off right with a delectable breakfast buffet, offering a wide selection of international and local dishes to energize you for the day ahead. The hotel also boasts a coffee shop, perfect for a quick pick-me-up or a leisurely afternoon spent sipping on aromatic coffees and indulging in scrumptious pastries. For those seeking a taste of authentic Arabian cuisine, the halal restaurant at Swissotel Makkah is a must-visit. Savor the flavors of traditional Middle Eastern dishes prepared with the finest ingredients, ensuring an unforgettable dining experience. Additionally, the hotel also offers a kosher restaurant, catering to the needs of guests who adhere to specific dietary requirements. With 24-hour room service, guests can enjoy a delicious meal in the comfort of their own room, allowing for ultimate convenience and privacy. The dedicated staff at Swissotel Makkah ensures that each guest's dining experience is exceptional, while daily housekeeping ensures a clean and inviting atmosphere throughout the hotel. Whether you are in the mood for a lavish dining experience or a casual meal, Swissotel Makkah has the perfect dining facilities to cater to your every need.

Luxurious and Spacious Rooms at Swissotel Makkah

Indulge in the utmost comfort and luxury at Swissotel Makkah with their exquisite range of room offerings. Whether you are traveling alone, with your family, or in a group, Swissotel Makkah has the perfect room for you. Experience a blend of elegance and modernity in the Classic Room King Bed City, Classic Room King Bed Haram, and Classic Room King Bed Kaaba. These rooms offer a serene ambiance and are equipped with a plush king-size bed, ensuring a restful night's sleep. For larger groups, the Classic Room Quad Bed City, Classic Room Quad Bed Haram, and Classic Room Quad Bed Kaaba are ideal choices. These spacious rooms feature four comfortable single beds, providing ample space for everyone to unwind and relax. If you are traveling with a smaller group, the Classic Room Triple Bed City, Classic Room Triple Bed Haram, and Classic Room Triple Bed Kaaba are perfect options. With three single beds and a generous 32 square meters of space, these rooms offer a comfortable and cozy stay. For those who prefer twin beds, the Classic Room Twin Bed City, Classic Room Twin Bed Haram, and Classic Room Twin Bed Kaaba are excellent choices. These rooms feature either two single beds or two single beds with 34 square meters of space, ensuring a comfortable stay for two. For a truly luxurious experience, the Junior Suite City, Junior Suite Haram, and Junior Suite Kaaba are the epitome of elegance. These spacious suites boast 64 square meters of space, a sofa bed, and a king-size bed, providing ample room for relaxation and rejuvenation. Booking your stay at Swissotel Makkah through Agoda offers you the best prices and a hassle-free experience. With Agoda's easy-to-use platform, you can effortlessly browse through the room options, compare prices, and secure your reservation with just a few clicks. Experience the utmost convenience and value for your money by booking your stay at Swissotel Makkah through Agoda today.

Discover the Vibrant Neighborhood of Ajyad in Mecca

Nestled in the heart of Mecca, the bustling neighborhood of Ajyad offers a vibrant and enriching experience for travelers visiting the holy city. With its close proximity to the iconic Masjid al-Haram, the spiritual center of Islam, Ajyad is a sought-after destination for pilgrims from around the world. As you step out of Swissotel Makkah, you will find yourself immersed in the energy and excitement of Ajyad. The streets are lined with an array of shops, restaurants, and markets, offering a variety of local delicacies and traditional goods. Indulge in the flavors of Saudi Arabian cuisine, from aromatic kebabs to mouthwatering biryanis, or explore the vibrant spice markets that fill the air with their enticing aromas. Ajyad also boasts a rich historical and cultural heritage. Take a leisurely stroll through the neighborhood and discover architectural marvels such as the Abraj Al Bait Clock Tower, which stands tall as a symbol of modern Islamic architecture. Marvel at the intricate designs and grandeur of the nearby King Abdulaziz Gate, a magnificent entrance to the Masjid al-Haram. Whether you are on a spiritual journey or simply exploring the wonders of Mecca, Ajyad offers a captivating blend of tradition and modernity. Immerse yourself in the vibrant atmosphere, soak in the sights and sounds, and create unforgettable memories in this enchanting neighborhood.

Convenient Transportation Options from the Nearest Airports to Swissotel Makkah

Located in the heart of Mecca, Saudi Arabia, Swissotel Makkah is a prestigious hotel that offers unparalleled convenience for pilgrims and travelers visiting the holy city. Getting to Swissotel Makkah from the nearest airports is a seamless and hassle-free experience, thanks to the well-connected transportation network. If you are arriving at King Abdulaziz International Airport in Jeddah, the most common airport for international travelers, you have several transportation options to reach Swissotel Makkah. The most popular and convenient choice is to book a private airport transfer, which ensures a comfortable and stress-free journey directly to the hotel. Alternatively, you can opt for a taxi or a shared shuttle service, both of which are readily available at the airport. The approximate travel time from King Abdulaziz International Airport to Swissotel Makkah is around 1.5 to 2 hours, depending on the traffic conditions. For those arriving at Ta'if Regional Airport, located approximately 70 kilometers east of Mecca, the best way to reach Swissotel Makkah is by hiring a private car or arranging a pre-booked transfer. The scenic drive from Ta'if to Mecca takes around 1.5 to 2 hours, offering breathtaking views of the surrounding landscapes. No matter which airport you arrive at, Swissotel Makkah ensures a smooth and comfortable transition to your ultimate destination. With its strategic location and excellent transportation links, this luxurious hotel is the perfect choice for pilgrims and travelers seeking convenience and comfort during their stay in Mecca, Saudi Arabia.

Discover the Spiritual Heart of Mecca at Swissotel Makkah

Nestled in the heart of Mecca, Swissotel Makkah offers an unparalleled experience for pilgrims visiting the holy city. The hotel's prime location places it just steps away from the most sacred site in Islam, Al-Masjid al-Haram Mosque. This magnificent mosque, with its stunning architecture and intricate detailing, is a sight to behold. As you enter, you'll be mesmerized by the grandeur of the Black Stone, a revered relic believed to have been given to Prophet Ibrahim by the angel Gabriel. The Kaaba, the holiest shrine in Islam, stands at the center of the mosque, drawing millions of worshippers from around the world. Adjacent to the mosque, you'll also find the iconic Abraj Al Bait Towers, a modern architectural marvel that dominates the Mecca skyline. These towering structures house luxurious hotels, shopping malls, and a wide range of dining options. As you explore the area, make sure to visit the Zamzam Well, located within the mosque complex. This sacred well is believed to have provided water to Prophet Ismail and his mother Hagar, and its water is considered holy by Muslims. For those interested in the rich history of Mecca, a visit to the Qasr Bin Sulaiman Historical site is a must. This ancient fortress, located just a short distance from Swissotel Makkah, offers a glimpse into the city's past. Another notable landmark nearby is the Qibla Mosque, which holds great significance as the direction towards which Muslims pray. As you step outside the hotel, you'll be greeted by the majestic Makkah Royal Clock Tower, an iconic symbol of modern Mecca. This impressive structure not only serves as a hotel but also houses a museum and observation deck, offering panoramic views of the city. With its strategic location on 60th Street, Swissotel Makkah provides easy access to all these landmarks and attractions. Whether you are a pilgrim seeking spiritual enlightenment or a history enthusiast eager to explore the cultural heritage of Mecca, Swissotel Makkah is the perfect base for your journey. After a day of exploration, you can conveniently park your car at the nearby Maskhoutah Parking and relax in the comfort of the hotel's elegant accommodations.

Convenient Public Transport Stations near Swissotel Makkah

Swissotel Makkah boasts an excellent location in Mecca, Saudi Arabia, with convenient access to several public transport stations. Just a short distance away, you'll find the Mecca Central Station, a bustling hub that connects the city to other major destinations in the country. Whether you're planning to explore the vibrant streets of Mecca or embark on a journey to other parts of Saudi Arabia, this station offers a seamless and efficient transportation option. Another nearby public transport station is the Makkah Haramain High-Speed Railway Station. This modern and well-connected station provides a convenient link to various cities in Saudi Arabia, including Jeddah and Medina. With its high-speed trains, traveling to and from Swissotel Makkah has never been easier. Whether you're a pilgrim visiting the holy city or a leisure traveler exploring the region, this station offers a comfortable and efficient way to reach your desired destinations. With these public transport stations located in close proximity to Swissotel Makkah, guests can easily navigate the city and beyond, making their stay both convenient and hassle-free. Whether you're visiting for religious purposes or exploring the cultural wonders of Mecca, these transport options ensure that you can make the most of your time in this enchanting city.

A Culinary Adventure at Swissotel Makkah

Indulge in a culinary adventure during your stay at Swissotel Makkah, as you discover a plethora of dining options right at your doorstep. Start your day with a delicious breakfast at Abdullah Al Sendi Restaurant, known for its authentic Middle Eastern flavors and warm hospitality. For a taste of traditional Saudi cuisine, head to Afandim Restaurant, where you can savor mouthwatering local dishes prepared with the freshest ingredients. Craving some spicy Indian delights? Kinara Indian Restaurant is the place to be, offering a wide range of aromatic curries and flavorful biryanis. Mna7i Restaurant is another fantastic option, serving up delectable Arabian delicacies in a cozy setting. If you're in the mood for Yemeni cuisine, make sure to visit Al Qarmoshi Yemeni Restaurant, where you can relish hearty Yemeni dishes bursting with exotic flavors. For those craving Indonesian flavors, Padang Restaurant is a must-visit, serving up authentic Indonesian dishes that will transport you straight to the streets of Jakarta. Discover India Restaurant is another gem, offering a fusion of Indian and Arabian flavors in a vibrant and lively ambiance. Foul Tamees Restaurant is a popular spot for locals and visitors alike, known for its delicious falafel and traditional Saudi bread. Albadiah Restaurant is perfect for those seeking a fine dining experience, with its elegant setting and a menu featuring a blend of international and Arabic cuisines. And if you're in the mood for some mouthwatering fried chicken, Broast Al Rayyan is the place to be, serving up crispy and flavorful broasted chicken that will leave you wanting more. With such a diverse range of dining options, Swissotel Makkah ensures that every culinary desire is catered to, making your stay a truly unforgettable experience.

Shop 'til you drop at Swissotel Makkah's surrounding shopping landmarks

Swissotel Makkah is conveniently located near a plethora of shopping landmarks, ensuring that guests have a truly unforgettable retail experience. Just steps away from the hotel, you'll find the Makka auction, where you can browse through a wide range of unique and traditional items. For sports enthusiasts, Sport Ghornatah Store is the perfect destination to shop for sporting goods and equipment. AL Diyafa Mall and Souq Al Hijaz Store are also within close proximity, offering a variety of shops and boutiques for fashion, accessories, and souvenirs. Book lovers will be delighted to explore the shelves of Jarir Bookstore, which offers a vast collection of books in various languages. For those looking for a more modern shopping experience, the nearby Abraj Al Bait Mall and Al Hijaz Mall are the go-to destinations, housing a plethora of international brands, restaurants, and entertainment options. And if you're in the mood for a comprehensive shopping spree, Makkah City Centre is just a short distance away, with its extensive range of shops, boutiques, and department stores. With such a diverse range of shopping landmarks surrounding Swissotel Makkah, guests are guaranteed an unforgettable retail adventure.

Unparalleled Luxury at an Affordable Price

Experience the epitome of luxury without breaking the bank at Swissotel Makkah. With an average price of $285 per room, this prestigious hotel offers unparalleled comfort and opulence in the heart of Mecca, Saudi Arabia. Compared to the average price of a hotel room in the city, which stands at $167, Swissotel Makkah provides exceptional value for money. From the moment you step into the grand lobby, you'll be captivated by the hotel's elegant ambiance and attention to detail. The spacious and well-appointed rooms are designed to provide a haven of relaxation after a long day of exploring the holy city. Each room is equipped with modern amenities, including a flat-screen TV, Wi-Fi access, and a luxurious en-suite bathroom. Indulge in a wide range of culinary delights at the hotel's multiple restaurants, offering a variety of international and local cuisines. Take in panoramic views of the city and the Holy Haram from the rooftop lounge, or unwind with a refreshing dip in the rooftop swimming pool. With its prime location just steps away from the Haram, Swissotel Makkah ensures that you can easily access the sacred sites and experience the spiritual essence of Mecca. Book your stay today and immerse yourself in the unmatched luxury and comfort that Swissotel Makkah has to offer.

Exceptional Service and Great Location

Swissotel Makkah in Mecca, Saudi Arabia, has received rave reviews from its guests. With exceptional service and a great location, it's no wonder that visitors loved their stay and would come back for sure. The hotel's staff is friendly, helpful, and accommodating, ensuring that guests have a wonderful experience. The rooms are well-maintained, clean, and comfortable, providing a relaxing space for guests to unwind. The hotel's breakfast is highly praised, with a wide variety of delicious options to choose from. Additionally, the hotel's location is perfect for those visiting Mecca, making it convenient for guests to explore the city's attractions. Overall, Swissotel Makkah offers an excellent stay with its exceptional service, great location, and delicious breakfast.

Unparalleled Customer Satisfaction at Swissotel Makkah

Swissotel Makkah in Mecca, Saudi Arabia, has garnered an impressive overall rating of 8.4 from its satisfied guests. This exceptional score is a testament to the hotel's commitment to providing an unforgettable experience for its visitors. From the moment guests step into the grand lobby, they are greeted with warm hospitality and impeccable service, setting the tone for a remarkable stay. One of the standout features of Swissotel Makkah is its remarkable location, earning a remarkable rating of 9.0. Situated just a few steps away from the magnificent Masjid al-Haram, the holiest site in Islam, guests have the privilege of being in close proximity to the spiritual heart of Mecca. This unparalleled convenience allows guests to easily access the mosque for prayers, ensuring a truly immersive and meaningful pilgrimage experience. In addition to its prime location, Swissotel Makkah also excels in providing top-notch facilities and amenities. With an impressive rating of 8.4 for facilities, guests can expect a range of modern conveniences and luxurious comforts throughout their stay. The hotel boasts spacious and elegantly designed rooms, equipped with all the necessary amenities for a comfortable and relaxing stay. Whether guests are looking to unwind after a long day of exploration or catch up on work, the hotel's facilities cater to every need, ensuring a seamless and enjoyable stay.

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Amenities and facilities



Most talked about facilities


71 mentions


39 mentions


37 mentions


15 mentions

Languages spoken
  • English
  • Arabic
  • French
  • Hindi
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • CCTV in common areas
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Rental car
Available in all rooms
  • Air conditioning
  • Carpeting
  • Closet
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Towels

Food and dining

Breakfast options
  • Buffet
Restaurants on site
Al Ruwad Restaurant
  • Cuisine: American, International
  • Menu: A-la-carte


King Abdul Aziz Endowment Ajyad Street, Ajyad, Mecca, Saudi Arabia, 21955


  • King Abdulaziz International Airport (JED)
    73.0 km
  • Taif Airport (TIF)
    75.5 km
Public transportation
  • Mecca Central Station
    3.8 km
  • Makkah Haramain High Speed Railway Station
    4.1 km
Hospital or clinic
  • Ajyad Emergency Hospital
    60 m
  • Makkah Mall
    6.8 km
Convenience store
  • Alssalam Grocery Store
    2.1 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Abraj Al Bait Towers
    60 m
  • Kaaba
    430 m
  • Al-Masjid al-Haram Mosque
    480 m
  • Black Stone
    510 m
  • Al Hijaz Mall
    4.6 km
  • Al Jamrah al Wusta
    4.8 km
  • Jabal-al-noor (Mountain of Light)
    5.3 km
  • Makkah Mall
    6.8 km
  • Safa to Marwa
    11.9 km
  • Arafat
    17.8 km
Nearby landmarks
  • Makkah Royal Clock Tower
    40 m
  • Ajyad Emergency Hospital
    60 m
  • Hyber abraj
    60 m
  • Abraj Al Bait Towers
    60 m
  • Abraj Al Bait
    70 m
  • al-Halwani Pharmacy
    120 m
  • Nahdi Pharmacy (Ground Floor)
    120 m
  • Albayt Medical Center
    130 m
  • Abraj Al Bait Mall
    190 m
  • Makarem Ajyad Parking
    240 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-13 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 14 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

  • Check-in from16:00
  • Check-in until16:00
  • Check-out from11:00
  • Check-out until12:00
Getting around
  • Travel time to airport (minutes)60
  • Breakfast charge (unless included in room price)274 SAR
  • Daily Internet/Wi-Fi fee0 SAR
The property
  • Number of restaurants1
  • Number of rooms 1487
  • Room voltage220
  • Year property opened2012

Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Swissotel Makkah from real guests

Room comfort and quality8.3
Value for money7.8
High score for Mecca
9+ Exceptional (878)
8-9 Excellent (360)
7-8 Very Good (289)
6-7 Good (121)
<6 Below Expectation (264)
Guest Type
Room Type

Show reviews that mention 

Showing 1,912 verified guest comments
Amna from Saudi Arabia
Classic Room Twin Bed Kaaba
Stayed 1 night in April 2023

Kaaba View Room Stay”

We stayed in the Kaaba View room. It has a wonderful view and the rooms also have a loud speaker for azaan and jamaat. It made it easier for my parents to pray from their room. All of the staff was very courteous and helpful. The rooms and bathroom were clean. Would highly recommend staying here.

Reviewed May 05, 2023

Dear Amna, thank you for your positive feedback towards our view of Kaaba, room, speaker, staff service, and cleanliness. We are always honored to welcome you to Swissotel Makkah. Waiting to serve you again on your next visit soon.

Responded May 07, 2023
Swissotel Makkah
Fatima from United States
Family with teens
Classic Room Quad Bed City
Stayed 2 nights in January 2023

amazing hotel”

100% worth the money. amazing hotel. the girl who checked us in was so nice, she upgraded our room to a Kabaa room with no fees. the staff was all super nice and organized. the breakfast was amazing. we had no complaints the entire stay. the rooms were extremely clean and spacious. the haram is right next to the hotel as well. would definitely recommend this hotel, and will be coming back.

Reviewed January 31, 2023

Dear Fatima, thank you for your positive feedback on our check-in, breakfast, staff service, room, hotel cleanliness, and location near Haram. It’s our pleasure to have you at Swissotel Makkah and we are waiting for your next visit.

Responded February 01, 2023
Swissotel Makkah
ahmad from Malaysia
Premier Room King Bed Kaaba
Stayed 2 nights in June 2022

Memorable experience ”

I want to thank Mr. Kasem and Ms. Ilaf for their services and hospitality during our stay here. Mr. Kasem and Ms. Ilaf surprised us with a special cake and dinner set for our anniversary. We stay in room 3729 from 30/6/2022 until 2/7/2022. My utmost gratitude also towards Mr. Amjad and Mr. Fahimul Islam who extend my request to have a special request for my anniversary to the management. In addition, Ms. Ilaf also goes the extra mile by helping us get a beautiful room view during our check-in process. Special thanks also to Mr. Faisal, who arranged the table during breakfast. He and his team members provide exceptional service so that we can enjoy our breakfast in a calmful manner. We had a very memorable experience here, and Insya Allah will be coming back. Kudos to the hotel and management team for such excellent service and hospitality.

Reviewed July 02, 2022

Dear ahmad, we thank you for your opinion and we are pleased that our services have met your satisfaction, we will share your opinion with the staff personally. We look forward to serving you soon and we promise to provide you with better services during your next visit

Responded July 03, 2022
Swissotel Makkah
ARIF from Pakistan
Family with young children
Classic Room Twin Bed City
Stayed 9 nights in April 2023

Always impressive”

Swissotel Makkah has always been impressive. Location, staff, cleanliness, room service, facilities all excellent. Awesome!!!

Reviewed April 25, 2023

Dear Guest, we are grateful for your positive feedback towards our staff services, cleanliness, room services, facilities and location that faces the holy Kaaba. We look forward to seeing you again soon.

Responded April 26, 2023
Swissotel Makkah
Fatemah from Kuwait
Solo traveler
Classic Room King Bed City
Stayed 3 nights in April 2023

Very good choice ”

The service is excellent, the workers are very cooperative, and the food offered by the restaurant is of high quality and distinct. The best feature is that you do not need to use the elevator to go to the sanctuary, since the hotel reception is on the ground floor opposite the sanctuary

Reviewed April 08, 2023

Dear Fatemah, may Allah accept your good deeds. Thank you for expressing your opinion, and we are glad that our services, food, elevators and location have reached your satisfaction. We look forward to serving you during your next visit.

Responded April 09, 2023
Swissotel Makkah
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