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The Rizen Hotel
Superior, The Rizen Hotel in Puncak
Swimming pool, The Rizen Hotel in Puncak
Swimming pool, The Rizen Hotel in Puncak
The Rizen Hotel
The Rizen Hotel
Exterior view, The Rizen Hotel in Puncak

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6.9

Good

853 reviews

853 reviews

See map
See map

8.2

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Warung Kaleng 1.5 km
Cilember Waterfalls 3.3 km
Taman Wisata Matahari 4.4 km
Curug Panjang Waterfall 4.5 km
At-Ta'Awun Mosque 5.3 km
Mount Gede Pangrango National Park 9.9 km
Little Venice Kota Bunga 11.1 km
Gunung Geulis Golf Course 11.6 km
Istana Cipanas 12.2 km
Cigentis Waterfall 26.1 km
Nearby landmarks
RS Paru Dr. M. Goenawan Partowidigdo 250 m
Warung Kaleng 1.5 km
Pasar Cisarua 1.5 km
Taman Safari Cisarua 3.3 km
Cilember Waterfalls 3.3 km
Gunung Mas Wisata Argo 3.7 km
Parachute Landing Area 3.7 km
Curug Cilember 3.7 km
Agrowisata GUNUNG MAS Kebun Teh Walini 3.8 km
The Ranch 4.3 km

The Rizen Hotel

Jl. Raya Puncak KM. 83, Cisarua, Puncak, Indonesia, 16750 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Cisarua part of Puncak, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Taman Wisata Matahari. Rated with 3 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

Highlights

Front desk [24-hour]

Free Wi-Fi in all rooms!

Air conditioning

Blackout curtains

Room service [24-hour]

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Swimming pool [outdoor]

Fitness center

Restaurants

Room service [24-hour]

Coffee shop

This property is in high demand!

9 travelers have booked today.

Value for money6.6
Location rating8.2
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport47.3 km

Rooms available at The Rizen Hotel

Superior
...
  • Room size: 21 m²/226 ft²
  • Garden view
  • 2 single beds or 1 double b...
Enter dates to see prices
Deluxe
...
  • Room size: 21 m²/226 ft²
  • Mountain view
  • 2 single beds or 1 double b...
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Executive
...
  • Room size: 24 m²/258 ft²
  • Mountain view
  • 2 single beds or 1 double b...
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
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高级房
...
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    room
    ...
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      Twin/Double Room
      ...
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        Single room - Executive
        ...
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          行政房
          ...
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            Single Room - Superior
            ...
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              Frequently asked questions

              What time is check-in and check-out at The Rizen Hotel?

              Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

              How do I get to The Rizen Hotel?

              For those who wish to drive their own cars, The Rizen Hotel has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Puncak with private transportation, the hotel can arrange car rental for you.

              What are my dining options at The Rizen Hotel?

              To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

              What is the smoking policy at The Rizen Hotel?

              The Rizen Hotel does permit smoking in some areas and is not 100% smoke-free.

              What restaurants are nearby The Rizen Hotel?

              Restaurants including Cimory Resto, Sate Kambing Hanjawar and The Grand Hill Bistro Cafe are popular in The Rizen Hotel’s neighborhood which is known as Cisarua.

              What are popular attractions near The Rizen Hotel?

              Guests at The Rizen Hotel can easily visit Taman Wisata Matahari, Warung Kaleng and Cimory Riverside located in the Cisarua area.

              What popular natural sightseeing spots are close to The Rizen Hotel?

              The Rizen Hotel is located in the Cisarua area, which is famous for natural sightseeing destinations such as Cilember Waterfalls, Gunung Kencana and Gunung Gedongan.

              See map

              Explore the neighborhood

              What people love about The Rizen Hotel

              • 8.8

                Excellent
                Cleanliness

                "We booked superior room, the room was wide enough, clean and have terrace."

                natalia

                |

                August 24, 2020

              • 9.2

                Exceptional

                "With affordable price u will get a nice place to rest and have fun with your fam."

                Rhendy

                |

                December 30, 2022

              • 10

                Exceptional

                "Very nice place for family"

                Rizky

                |

                December 26, 2022

              Property ranking|Compared to 599 Puncak properties
              See all rankings
              Room comfort score
              5.7/10
              Cheapest price score
              Room size
              22 sqm.
              Location score
              8.2/10
              Better than
              93
              %
              of Puncak properties
              Better than
              89
              %
              of Puncak properties
              Bigger than
              84
              %
              of Puncak properties
              Better than
              83
              %
              of Puncak properties
              Overall rating:

              6.9

              Good
              853 reviews
              Cleanliness
              6.2
              Facilities
              6.6
              Location
              8.2
              Read all reviews >
              More about The Rizen Hotel

              More about The Rizen Hotel

              The Rizen Hotel

              Get into the excitement of all great offerings in Puncak as well as its surrounding adventures with a stay at The Rizen Hotel. The thrills couldn't be closer or more convenient for theme-park enthusiasts than staying at The Rizen Hotel -- only 4.3 km from the popular Taman Wisata Matahari.
              The Rizen Hotel offers impeccable service and all the essential amenities to travelers. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides car hire services to help you find what you want in Puncak. Parking is available and free, provided by the hotel for guests with their own transportation.
              The helpful staff at the front desk can assist you with services including concierge service. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service and room service, so you can relax and enjoy your stay. Smoking is restricted to the designated smoking areas.
              Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at The Rizen Hotel include a balcony or terrace, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
              The hotel also provides guests with bottled water and a coffee or tea maker in some rooms. The Rizen Hotel also provides toiletries in some of its bathrooms for your convenience.


              Dining and things to do

              Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. The Rizen Hotel caters to its guests varied dietary restrictions with cuisine types such as halal available.
              The Rizen Hotel offers wonderful recreational facilities for guests to enjoy. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.


              Around the property

              This is your chance to explore all that Puncak has to offer. The most well-known nearby local attraction is Little Venice Kota Bunga which is located just about 11.0 km away.


              Reasons to stay here

              This hotel's food and dining score higher than 95% of accommodations in the city.
              This hotel scores higher than 83% of accommodations in the city for its location.
              Room comfort is said to be outstanding here, scoring higher than 93% of accommodations in the city.

              Show less

              Amenities and facilities

              Good
              Facilities

              6.6

              Most talked about facilities

              Breakfast

              13 mentions

              Housekeeping

              10 mentions

              Swimming Pool

              3 mentions

              Food & Dining

              2 mentions

              Languages spoken
              • English
              • Indonesian
              Internet access
              • Free Wi-Fi in all rooms!
              • Wi-Fi in public areas
              Things to do, ways to relax
              • Fitness center
              • Garden
              • Swimming pool [outdoor]
              Dining, drinking, and snacking
              • Coffee shop
              • Restaurant [halal]
              • Restaurants
              • Room service [24-hour]
              Services and conveniences
              • Concierge
              • Dry cleaning
              • Elevator
              • Laundry service
              • Meeting/banquet facilities
              • Smoking area
              For the kids
              • Family room
              • Playground
              Access
              • Front desk [24-hour]
              • Pets allowed
              • Security [24-hour]
              Getting around
              • Car park [free of charge]
              • Car park [on-site]
              • Rental car
              Available in all rooms
              • Air conditioning
              • Blackout curtains
              • Desk
              • Free bottled water
              • Internet access – wireless
              • Non-smoking
              • Satellite/cable channels
              • Shower
              • Telephone
              • Toiletries
              • Wi-Fi [free]

              Food and dining

              Breakfast options
              • Asian

              Location

              Jl. Raya Puncak KM. 83, Cisarua, Puncak, Indonesia, 16750
              Excellent
              Location

              8.2

              Airports
              • Halim Perdanakusuma International Airport (HLP)
                47.3 km
              • Soekarno-Hatta International Airport (CGK)
                69.9 km
              Hospital or clinic
              • RS Paru Dr. M. Goenawan Partowidigdo
                250 m
              Shopping
              • Cipanas Factory Outlet
                9.0 km
              Convenience store
              • Alfamart
                130 m
              Cash withdrawal
              • ATM
                160 m

              What's nearby

              Popular landmarks
              • Warung Kaleng
                1.5 km
              • Cilember Waterfalls
                3.3 km
              • Taman Wisata Matahari
                4.4 km
              • Curug Panjang Waterfall
                4.5 km
              • At-Ta'Awun Mosque
                5.3 km
              • Mount Gede Pangrango National Park
                9.9 km
              • Little Venice Kota Bunga
                11.1 km
              • Gunung Geulis Golf Course
                11.6 km
              • Istana Cipanas
                12.2 km
              • Cigentis Waterfall
                26.1 km
              Nearby landmarks
              • RS Paru Dr. M. Goenawan Partowidigdo
                250 m
              • Warung Kaleng
                1.5 km
              • Pasar Cisarua
                1.5 km
              • Taman Safari Cisarua
                3.3 km
              • Cilember Waterfalls
                3.3 km
              • Gunung Mas Wisata Argo
                3.7 km
              • Parachute Landing Area
                3.7 km
              • Curug Cilember
                3.7 km
              • Agrowisata GUNUNG MAS Kebun Teh Walini
                3.8 km
              • The Ranch
                4.3 km
              Distances shown are straight-line distances on the map. Actual travel distances may vary.

              Property policies

              Children and extra beds

              Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

              All children are welcome.

              Children 0-11 year(s)
              Stay for free if using existing bedding.
              If you need an extra bed, it will incur an additional charge.
              Guests 12 years and older are considered as adults
              Must use an extra bed which will incur an additional charge.
              Others
              • When booking more than 5 rooms, different policies and additional supplements may apply.

              Reviews of The Rizen Hotel from real guests

              Provided by verified guests of Agoda
              Cleanliness6.2
              Facilities6.6
              Location8.2
              Room comfort and quality5.7
              Service7.2
              Value for money6.6
              High score for Puncak
              Rating
              9+ Exceptional (63)
              8-9 Excellent (44)
              7-8 Very Good (92)
              6-7 Good (85)
              <6 Below Expectation (209)
              Time of the year
              Mar - May (90)
              Jun - Aug (178)
              Sep - Nov (92)
              Dec - Feb (133)

              Show reviews that mention 

              Showing 493 verified guest comments
              12345
              9.6
              Exceptional
              Muhammad from Indonesia
              Family with young children
              Deluxe
              Stayed 1 night in October 2021

              Puas”

              Makanan enak varian pilihan bnyk Tempat enak, cuma kasur agak ambles Over all okay

              Reviewed February 26, 2022

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              8.8
              Excellent
              natalia from Indonesia
              Couple
              Superior
              Stayed 2 nights in August 2020

              Excellent”

              location was close to many warung makan, taman safari and not far enough from other attraction site, like telaga warna, agrowisata gunung mas, and tea plantation. it's only 1 hour to reach Kebun Raya Cibodas and Taman Bunga Nusantara by motorcycle. staff was excellent, they're helpful and friendly. we booked superior room, the room was wide enough, clean and have terrace.

              Reviewed August 24, 2020

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              7.2
              Very good
              Yoga from Indonesia
              Family with young children
              Executive
              Stayed 1 night in June 2019

              Good location and value for money”

              The hotel was as expected (3rd star), the location near the main road is good to know when and where will you go espeaciallu during peak time holiday (the main road is sometime one way to left or right). Need improvement in breakfast preparation (food not enough) and water heater ( not realy heat). Its a good place for traveler for short time treveler

              Reviewed June 15, 2019

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              6.4
              Good
              Zulfa from Indonesia
              Family with young children
              Superior
              Stayed 2 nights in June 2020

              Hope its cleaner”

              this hotel is value for money and in a strategic location, but we hope that it can be more clean, and easily access to front office call.... Thanks

              Reviewed June 14, 2020

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              6.4
              Good
              mohd from Malaysia
              Couple
              Deluxe
              Stayed 1 night in October 2019

              Good”

              Basic hotel, no view

              Reviewed October 28, 2019

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              4.8
              Ade from Indonesia
              Couple
              Superior
              Stayed 1 night in January 2020

              Bad hotel, bed cover was dirty, pillow also dirty”

              Bad hotel for cleanliness

              Reviewed January 13, 2020

              See room deals

              8.0
              Excellent
              Gilang from Indonesia
              Couple
              Superior
              Stayed 1 night in May 2013

              Beyond expectation”

              Clean room, comfortable bed, nice breakfast

              I chose this hotel because I thought this hotel is quite near to the entrance of Taman Safari. I am quite impressed with this hotel, eventhough the price is a little bit pricy for a hotel located in Cisarua area, this hotel gives a good service. The room is a little bit old, but was renovated and the furnishing is new. It has LCD TV eventhough there's a lot of statics for international TV show. There is hot water, but yeah, it takes like about 30 seconds before the hot water pour after you open the shower. What impress me is the breakfast. It gaves us a buffet breakfast. It provides a simple salad bar, breads and pastries, omelletes, fried rice, sausage, fried noodles, prodiges, veggies, fruit juice, and fruit bar. It is not a luxurious hotel, but for the price, I think this hotel deserves a thumbs up. Tip: If you are planning to go to Taman Safari by car, depart from hotel before 11 so you would not be jammed with traffic from Puncak to Jakarta. Don't worry of one-way traffic time from downhill because the distance between hotel entrance and Taman Safari road is quite near.

              Reviewed June 03, 2013

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              8.0
              Excellent
              Lolita from Indonesia
              Family with teens
              Executive
              Stayed 2 nights in August 2013

              perfect location, clean room”

              perfect location, fast check in & out, clean room.

              This hotel is located near Taman Safari Cisarua. The check in & check out wasfast. The room is clean, it was located at the second floor. Things to be improve: the room soundproof, the old buildings of the hotel should be renovated.

              Reviewed September 03, 2013

              See room deals

              7.0
              Very good
              Donny from Indonesia
              Family with young children
              Superior
              Stayed 1 night in July 2013

              large room and friendly staff”

              good breakfast, large room and friendly staff

              I spent two nights at the rizen, the staff very helpful and service with the smile, but the room condition a bit old, breakfast was ok but nothing special to remember. It was quite good stay and worth for the money. The hotel is near to Taman Safari Indonesia that was a big plus for us.

              Reviewed July 11, 2013

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              7.0
              Very good
              Handy from Indonesia
              Couple
              Deluxe
              Stayed 1 night in June 2013

              Environment is good”

              environment, breakfast, location

              The hotel location is good for the traveler which has put Taman Safari Cisarua as his or her destination. The breakfast also in a nice building with the panoramic view. The modern room design was not so good, I feel something still missing in the interior room design.

              Reviewed August 23, 2013

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              6.4
              Good
              narissa from Indonesia
              Family with young children
              Superior
              Stayed 1 night in July 2018

              Good”

              Pertama kali nginep di the rizen. Suasana hotelnya enak. Lokasi di pinggir jalan dekat ke taman safari. Untuk furnish hotel sudah keliatan tua. Kamar cukup bersih. Sarapan lumayan bervariasi dan enak Kolam renang nya bersih. Ada taman dan permainan untuk anak-anak. Staff hotel ramah-ramah Proses check in dan check out nya cepat.

              Reviewed July 30, 2018

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              8.0
              Excellent
              Mr from Indonesia
              Family with young children
              Superior
              Stayed 1 night in March 2014

              Friendly and Nice Hotel”

              Near from Taman Safari, Nice place, Great parking Lot

              In the central of Puncak, Nice Hotel, near from Taman Safari Indonesia, which me and my family goes

              Reviewed March 25, 2014

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              9.2
              Exceptional
              Chandra from Indonesia
              Couple
              Superior
              Stayed 1 night in December 2016

              Good Hotel near Taman Safari”

              Overall is good, i cannot give comment about value, because i've been there when New Year eve, the price is on high season is different.

              Reviewed July 07, 2017

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              6.0
              Febrita from Indonesia
              Family with young children
              Superior
              Stayed 1 night in July 2018

              Above average”

              anak2 dan suami suka dng hotel ini..tp syg kamar mandi di kamar saya bauuu Skali,smpe minta disemprot pewangi...tp mungkin di kamar lain gak...jd so far so good dee buat hotel Rizen

              Reviewed July 12, 2018

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              8.3
              Excellent
              Nugroho from Indonesia
              Family with teens
              Executive
              Stayed 1 night in July 2013

              nice hotel, close to TSI and to puncak pass ”

              place, room and dining

              Easy to reach, Nice Hotel, Nice room, Nice designn but the air condition of our room does not work properly

              Reviewed July 10, 2013

              See room deals

              4.7
              I from Indonesia
              Group
              Superior
              Stayed 1 night in March 2014

              Have potentials, But not ready yet”

              Nearby Attraction, Good room design

              The Hotel have a good potentials to be a great Hotel. The room design is modern not like many hotels in Puncak. But some rooms is not ready yet to be sold but still sold to customer. I'm not recommend the Superior Room especially at room number 1***, located most bottom of hotels and air circulation is no good and still at renovation. Pick the another room at least at the level of parking lot (2***). Maybe until early 2015 i would not recommend this hotel, but when the renovation finished it should be good as long as the price is still.

              Reviewed March 05, 2014

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              4.4
              Alfred from Indonesia
              Family with young children
              Superior
              Stayed 1 night in November 2018

              one of the worse hotel for that value of money”

              hotel is not cheap for the old hotel room.. we book 2 room for 1 night i request early check in for 1 room, because we travel with babies.. and the reception easy to say the room is ready but i must pay extra 20% if i want to check in before 2pm... the room and toilet was old and the breakfast super bad, 8.30 am all the food gone.. even egg station they said close.. we ask for breakfast and we must wait around 40mnt for they refill the food (and lot off guest complain) hope they improve but, better pick another hotel beside the Rizen.. very bad management

              Reviewed November 13, 2018

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              7.3
              Very good
              Handy from Indonesia
              Couple
              Superior
              Stayed 1 night in June 2013

              Good Location hotel to go to Taman Safari”

              Location, Breakfast, environment

              Nice stay, only the interior design looks something missing, also the bed. The breakfast was very good with panoramic view on the building. The swimming pool is far from the hotel room, need to take some walks.

              Reviewed August 23, 2013

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              6.7
              Good
              Lolita from Indonesia
              Family with teens
              Superior
              Stayed 2 nights in August 2013

              centrally located, fast check in & out.”

              location, check in & out, comfortable bed.

              we like the hotel because it is located near taman safari, the check in & out was fast, and the bed was comfortable. the view from the coffee shop is nice. things need tobeimprove are the age of the furniture, room cleanliness, and the most important is the rooms have to be soundproof. thanks.

              Reviewed September 03, 2013

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              10.0
              Exceptional
              Nico from Indonesia
              Couple
              Executive
              Stayed 1 night in September 2018

              great hotel”

              nice hotel with low budget in tourism area.. gooodddddd...

              Reviewed October 19, 2018

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              12345
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