The Sands at Chale Island Hotel
Rooftop Deluxe Double Room - Balcony/terrace, The Sands at Chale Island Hotel in Mombasa
Facilities, The Sands at Chale Island Hotel in Mombasa
Beach, The Sands at Chale Island Hotel in Mombasa
The Sands at Chale Island Hotel
Restaurant, The Sands at Chale Island Hotel in Mombasa
View, The Sands at Chale Island Hotel in Mombasa

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353 reviews

353 reviews

Location 9.3
Service 9.2
Cleanliness 8.6
Facilities 8.2
See map


Location rating score

Exceptional location
Closest landmarks
Ukunda Airport
17.0 km
Shimba Hills National Reserve
28.4 km
Shelly Beach
38.9 km
Likoni Ferry
42.4 km
Matatu Bus Terminal
43.1 km

The Sands at Chale Island Hotel

Chale Island, Diani Beach, Mombasa, Kenya, 80401 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Diani Beach part of Mombasa, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Moi International Airport. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.


Hygiene Plus

Sparkling clean

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer


Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Swimming pool [indoor]


Free Wi-Fi in all rooms!

Check-in/out [express]

Value for money8.0
Distance to city center15 km
Location rating9.3

Rooms available at The Sands at Chale Island Hotel

Ocean View Banda
  • Room size: 65 m²/700 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Double Room
  • Room size: 35 m²/377 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Deluxe Room
  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Overwater Suite
  • Room size: 55 m²/592 ft²
  • Sea view
  • 1 queen bed & 1 sofa bed
Enter dates to see prices
Suite on the Rock
  • Room size: 160 m²/1722 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Deluxe Sea View Apartment
  • Room size: 55 m²/592 ft²
  • Ocean view
Enter dates to see prices
Premium Suite Ocean
  • Room size: 110 m²/1184 ft²
  • Ocean view
Enter dates to see prices
  • Room size: 140 m²/1507 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices
Standard Room - Half Board
  • Room size: 37 m²/398 ft²
  • Shower
Enter dates to see prices
Suite on the Rocks
  • Non-smoking
  • Shower
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

Does The Sands at Chale Island Hotel offer shuttle service for getting around?

For your ease of travel around the city, The Sands at Chale Island Hotel offers None right at your doorstep making it easy for you to get to places conveniently.

Does The Sands at Chale Island Hotel have a swimming pool?

While relaxing at The Sands at Chale Island Hotel, you can take pleasure in the swimming pool facility to get your day started the right way with a splash for a stimulating morning or evening.

Does The Sands at Chale Island Hotel offer spa services?

You can benefit from your stay at The Sands at Chale Island Hotel a lot more by making the most of the property's accessible spa services that are offered for all its valuable guests to make your evening or night even better.

Does The Sands at Chale Island Hotel have a fitness center?

The Sands at Chale Island Hotel offers charges applied fitness center that is opportunely situated at the tip of your finger, allowing you to get your daily exercise routine in at any hour of the day so you can spend your holiday break the way you want. For more details, please contact the property for more information.

What is the average travel time to a nearby airport from The Sands at Chale Island Hotel?

The average travel time to get from The Sands at Chale Island Hotel to the airport is 120 minutes, but please take into account that the travel time may fluctuate based on traffic, weather conditions, and time of day.

What are the property's policies for children's bedding at The Sands at Chale Island Hotel?

The Sands at Chale Island Hotel's policy concerning children's bedding considers guests age 2 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

What do past guests like most about The Sands at Chale Island Hotel?

Past guests that stayed at The Sands at Chale Island Hotel have given this property a rating of 9.308 for its outstanding location as the main highlight for their stay.

What is the average rating that past Families with older children have given to The Sands at Chale Island Hotel?

Past families with older children that have stayed at this property have given The Sands at Chale Island Hotel an average rating of 9.3. You can search for more in depth customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

What time is check-in and check-out at The Sands at Chale Island Hotel?

Check-in is from 12:00 PM, and check-out is until 10:00 AM. You may ask for early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the designated hours may be charged an additional fee.

What is the closest airport to The Sands at Chale Island Hotel?

The nearest airport to The Sands at Chale Island Hotel is Malindi Airport, 149.0 km away.

What people love about The Sands at Chale Island Hotel

  • 8.8


    "Great property for those looking for seclusion."



    November 26, 2020

Property ranking|Compared to 616 Mombasa properties
Location score
Service score
Value for money score
Cleanliness score
Better than
of Mombasa properties
Better than
of Mombasa properties
Better than
of Mombasa properties
Better than
of Mombasa properties
More about The Sands at Chale Island Hotel

More about The Sands at Chale Island Hotel

Escape to Paradise at The Sands at Chale Island Hotel

Welcome to The Sands at Chale Island Hotel, a hidden gem nestled in the stunning coastal beauty of Mombasa, Kenya. With its idyllic location and breathtaking views, this 4-star hotel offers a truly unforgettable experience. Built in 1992 and last renovated in 2014, The Sands at Chale Island Hotel combines modern comfort with a touch of traditional charm. With 60 beautifully appointed rooms, this hotel provides a tranquil haven for those seeking relaxation and rejuvenation. As you step into the lobby, you'll be greeted by warm smiles and a sense of tranquility. The Sands at Chale Island Hotel boasts a check-in time from 12:00 PM, allowing you to start your vacation as soon as you arrive. Whether you're a leisure traveler or on a business trip, the hotel's check-out time until 10:00 AM ensures a seamless departure. Families are welcome at The Sands at Chale Island Hotel, where children between the ages of 0 to 1 can stay free of charge. This child-friendly policy allows families to create lasting memories together in this tropical paradise. The hotel's spacious and comfortable rooms provide a perfect retreat for both adults and little ones, ensuring a relaxing stay for the entire family.

Unwind and Indulge in Exciting Entertainment Facilities at The Sands at Chale Island Hotel

At The Sands at Chale Island Hotel, you'll find a wide range of entertainment facilities to make your stay truly unforgettable. From a vibrant bar to a tranquil spa, there's something for everyone to enjoy. Start your evening off right at the hotel's lively bar, where you can sip on refreshing cocktails and mingle with fellow guests. Whether you prefer a classic mojito or a tropical concoction, the skilled bartenders are ready to craft the perfect drink to suit your taste. For those seeking relaxation and rejuvenation, the hotel's spa is a haven of serenity. Indulge in a soothing massage or unwind in the sauna, melting away any stress or tension. The expert therapists will ensure you leave feeling refreshed and revitalized. If you're in the mood for some retail therapy, the hotel's gift and souvenir shop is the perfect place to browse for unique treasures. From locally crafted artwork to traditional African artifacts, you're sure to find a special memento to take home with you. For a dose of outdoor enjoyment, take a stroll through the hotel's lush garden, where you can admire the vibrant flora and fauna. The garden provides a peaceful oasis for relaxation and reflection, away from the hustle and bustle of everyday life. When it comes to entertainment, The Sands at Chale Island Hotel has you covered. Head to the games room for some friendly competition, where you can challenge your travel companions to a game of pool or table tennis. The games room is the perfect spot to unwind and have fun with friends and family. With its array of entertainment facilities, The Sands at Chale Island Hotel ensures that every guest has an unforgettable experience. Whether you're looking to unwind, pamper yourself, or engage in some friendly competition, you'll find it all within the hotel's premises.

Experience a Paradise of Sports Facilities at The Sands at Chale Island Hotel

At The Sands at Chale Island Hotel, sports enthusiasts are in for a treat with a wide range of exciting activities to choose from. Dive into the refreshing waters of the indoor and outdoor pools, perfect for a leisurely swim or invigorating laps. For those seeking an adrenaline rush, the hotel offers an array of water sports options, including motorized and non-motorized activities such as snorkeling, diving, and fishing. If you prefer to stay on land, explore the hotel's private beach and soak up the sun while enjoying a refreshing cocktail from the poolside bar. Embark on a thrilling hiking adventure along the scenic trails surrounding the hotel, where you can immerse yourself in the natural beauty of Mombasa. For fitness enthusiasts, The Sands at Chale Island Hotel provides a fully-equipped fitness center where you can maintain your workout routine. Please note that there may be an additional charge for using the fitness center. With its state-of-the-art facilities and breathtaking surroundings, this hotel is the perfect destination for sports lovers seeking an unforgettable vacation.

Convenient Facilities at The Sands at Chale Island Hotel

The Sands at Chale Island Hotel offers a range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With 24-hour room service, you can indulge in delicious meals and snacks at any time of the day or night, right in the comfort of your own room. The hotel also provides a laundry service, allowing you to keep your clothes fresh and clean throughout your stay. For added peace of mind, The Sands at Chale Island Hotel offers safety deposit boxes, where you can securely store your valuable belongings. The friendly and attentive concierge staff are always on hand to assist with any queries or requests you may have, ensuring that your stay is as smooth as possible. Stay connected with complimentary Wi-Fi in public areas, allowing you to easily stay in touch with loved ones or catch up on work. The hotel also features a designated smoking area for guests who smoke, ensuring a comfortable environment for both smokers and non-smokers. Additionally, all rooms are equipped with free Wi-Fi, so you can stay connected and browse the internet from the comfort of your own space. Luggage storage is available, allowing you to safely store your bags and explore the island without any extra weight. With daily housekeeping, you can enjoy a clean and tidy room throughout your stay, making The Sands at Chale Island Hotel the perfect choice for a convenient and enjoyable vacation.

Convenient Transport Facilities at The Sands at Chale Island Hotel

At The Sands at Chale Island Hotel, we understand the importance of seamless travel experiences. That's why we offer a range of convenient transport facilities to cater to our guests' needs. For those arriving by air, our hotel provides airport transfer services, ensuring a hassle-free journey from the moment you land in Mombasa. Our friendly and professional staff will be waiting to greet you at the airport and transport you directly to our tropical paradise on Chale Island. Once you're settled in, we offer a variety of transport options to help you explore the beautiful surroundings. Our tour desk can assist you in planning exciting excursions and sightseeing trips, allowing you to discover the wonders of Mombasa with ease. If you prefer to venture out on your own, we also have a car hire service available, giving you the freedom to explore at your own pace. Additionally, we provide a convenient shuttle service, making it easy for you to travel between the hotel and nearby attractions. Whether you're heading to the beach, visiting local markets, or exploring the vibrant city of Mombasa, our shuttle service ensures you can get there comfortably and conveniently. To make your stay even more convenient, we offer an onsite car park free of charge. This means you can drive to the hotel and park your vehicle securely throughout your stay, giving you peace of mind and easy access to transportation whenever you need it. At The Sands at Chale Island Hotel, we prioritize your comfort and convenience. With our comprehensive range of transport facilities, your journey to and around Mombasa will be stress-free, allowing you to focus on creating unforgettable memories in this tropical paradise.

Indulge in Exquisite Dining at The Sands at Chale Island Hotel

At The Sands at Chale Island Hotel, dining is an experience that tantalizes the taste buds and delights the senses. With an array of dining facilities to choose from, guests are treated to a culinary journey like no other. Start your day with a scrumptious breakfast buffet that offers a wide selection of delectable options. From fresh fruits to freshly baked pastries, there is something to satisfy every palate. For those who prefer a lighter meal, a continental breakfast is also available. Throughout the day, guests can enjoy the convenience of 24-hour room service, ensuring that delicious meals are just a phone call away. Whether you crave a quick snack or a full-course meal, the hotel's attentive staff will be ready to cater to your every culinary desire. When it comes to dining options, The Sands at Chale Island Hotel has it all. From a cozy coffee shop where you can relax with a cup of freshly brewed coffee or tea, to a restaurant that serves up a tantalizing menu of international and local dishes, there is something to suit every taste and preference. With daily housekeeping ensuring that the dining facilities are always clean and inviting, guests can dine in style and comfort throughout their stay. Indulge in the exceptional dining experience at The Sands at Chale Island Hotel and discover a world of flavors that will leave you craving for more.

Luxurious and Spacious Rooms at The Sands at Chale Island Hotel

Indulge in a world of luxury and comfort at The Sands at Chale Island Hotel, offering an array of exquisite room options to suit every traveler's needs. From the elegant Deluxe Sea View Apartments to the spacious Overwater Junior Suites, each room is thoughtfully designed to provide a memorable stay. Experience the ultimate relaxation in the Deluxe Signature Room, featuring a comfortable Queen Bed and boasting 35 square meters of space. For those seeking a touch of opulence, the Premium Suite Ocean offers a generous 110 square meters of luxury, ensuring a truly unforgettable stay. Alternatively, the Rooftop Deluxe Double Room provides a unique experience with its 90 square meters of space and a Double Bed. Booking these exquisite rooms on Agoda not only guarantees the best prices but also ensures a hassle-free experience. With Agoda's user-friendly platform, you can easily browse through the various room options and make your reservation with just a few clicks. So why wait? Book your dream getaway at The Sands at Chale Island Hotel on Agoda today and embark on a journey of pure bliss.

Discover the Paradise of Diani Beach in Mombasa, Kenya

Nestled along the stunning coastline of Mombasa, Kenya, lies the idyllic paradise of Diani Beach. With its pristine white sands, crystal-clear turquoise waters, and lush tropical surroundings, this beach destination is truly a slice of heaven on earth. Diani Beach offers a perfect blend of relaxation and adventure, making it a popular choice for both sun-seekers and thrill-seekers alike. Spend your days lounging under the warm African sun, sipping on refreshing cocktails, and taking leisurely strolls along the shore. The beach stretches for miles, offering ample space for beachcombing, sunbathing, and building sandcastles with your loved ones. For those seeking a bit more excitement, Diani Beach offers a wide range of water sports and activities. Dive into the vibrant underwater world and explore the colorful coral reefs while snorkeling or scuba diving. Take a thrilling jet-ski ride or try your hand at kiteboarding, windsurfing, or deep-sea fishing. The possibilities are endless, ensuring that every day at Diani Beach is filled with adventure and unforgettable experiences. When it comes to dining and entertainment, Diani Beach has it all. Indulge in mouthwatering seafood dishes at beachfront restaurants, where you can savor the freshest catch of the day while enjoying breathtaking views of the Indian Ocean. After the sun sets, the beach comes alive with vibrant nightlife, offering a variety of bars, clubs, and beach parties where you can dance the night away under the starry African sky. Whether you're seeking relaxation, adventure, or a mix of both, Diani Beach in Mombasa, Kenya is the ultimate destination for a tropical getaway. Immerse yourself in the beauty of this paradise and create memories that will last a lifetime.

Traveling to The Sands at Chale Island Hotel: A Tropical Escape in Mombasa, Kenya

Welcome to The Sands at Chale Island Hotel, a hidden gem nestled in the pristine shores of Diani Beach, Mombasa, Kenya. If you're wondering how to get to this tropical paradise from the nearest airport, we've got you covered. The nearest airport to The Sands at Chale Island Hotel is Moi International Airport, located in Mombasa, Kenya. From the airport, you have two options to reach the hotel. The first option is to take a taxi, which is readily available outside the airport. The scenic drive from the airport to the hotel takes approximately 1.5 hours, allowing you to soak in the breathtaking views of the Kenyan coastline along the way. The second option is to arrange a transfer with the hotel in advance. The Sands at Chale Island Hotel offers airport transfers for the convenience of their guests. This hassle-free option ensures a smooth journey from the airport to the hotel, allowing you to relax and unwind right from the start of your vacation. Once you arrive at The Sands at Chale Island Hotel, you'll be greeted by the lush greenery, pristine beaches, and turquoise waters that make this destination a true tropical paradise. With its luxurious accommodations, world-class amenities, and a wide range of activities to choose from, The Sands at Chale Island Hotel promises an unforgettable experience for every traveler. So, whether you choose to take a taxi or arrange a transfer, get ready to embark on a journey to The Sands at Chale Island Hotel, where relaxation, adventure, and natural beauty await.

Discover the Tranquility of The Sands at Chale Island Hotel near Ukunda Airport

Nestled amidst the pristine beauty of Chale Island, The Sands at Chale Island Hotel offers a serene oasis for travelers seeking a tranquil retreat. Situated near Ukunda Airport, this luxurious beachfront resort provides a convenient gateway to the stunning landscapes and vibrant culture of Mombasa, Kenya. As you step foot onto the powdery white sands of Chale Island, you'll be greeted by crystal-clear turquoise waters and lush tropical vegetation. This secluded paradise is a haven for nature lovers, with an array of activities to explore. Take a leisurely stroll along the pristine coastline, where you can spot colorful marine life in the coral reefs or simply unwind under the shade of a palm tree. For those seeking adventure, the hotel's location near Ukunda Airport offers easy access to the enchanting Diani Beach. Known for its vibrant nightlife, water sports, and vibrant markets, Diani Beach is a must-visit destination for travelers looking to immerse themselves in the local culture. Whether you're snorkeling in the Indian Ocean, exploring the nearby Shimba Hills National Reserve, or indulging in delicious Swahili cuisine, The Sands at Chale Island Hotel is the perfect base to experience the natural wonders and rich heritage of Mombasa.

A Culinary Adventure Awaits

At The Sands at Chale Island Hotel, guests can embark on a culinary adventure with the array of surrounding restaurants. Indulge in the flavors of Africa at African Oasis, where traditional dishes are prepared with a modern twist. For a taste of the sea, head to Sails Beach Bar & Restaurant, where fresh seafood is expertly cooked to perfection. Bidi Badu Restaurant offers a fusion of Swahili and Mediterranean cuisine, while Shan e Punjab serves up authentic Indian dishes bursting with aromatic spices. For a lively atmosphere and delicious cocktails, Forty Thieves Beach Bar & Bistro is the place to be. The Edge Beach Restaurant offers a unique dining experience with its stunning ocean views and delectable international menu. If you're looking for a romantic setting, Ali Barbour's Cave Restaurant is nestled in a natural coral cave and serves exquisite seafood and international cuisine. Sundowner is the perfect spot to unwind with a refreshing drink as you watch the sun set over the Indian Ocean. With such a diverse range of dining options, guests at The Sands at Chale Island Hotel are sure to satisfy their cravings and embark on a culinary journey like no other.

Exceptional Service and Stunning Natural Surroundings

The Sands at Chale Island Hotel has received numerous positive reviews from its satisfied customers. One recurring theme among the reviews is the excellent service provided by the hotel staff, which is often described as among the best they have ever experienced. Guests have also praised the beautiful wild nature that surrounds the resort, creating a serene and picturesque atmosphere. The hotel's swimming pools and spa facilities have also been highly regarded, with guests being amazed by their quality. The little island and resort itself have been described as nice and provide a perfect setting for those seeking seclusion and tranquility. Moreover, the comfortable beds ensure a good night's sleep, and the hotel's beach is perfect for swimming and snorkeling, adding to the overall enjoyment of the stay.

A Tropical Paradise with Exceptional Customer Ratings

Welcome to The Sands at Chale Island Hotel, a breathtaking tropical paradise nestled in the stunning Mombasa, Kenya. With an impressive overall rating of 8.7, this hotel has been highly praised by its guests for its exceptional service and outstanding facilities. From the moment you step foot on this secluded island, you will be captivated by its beauty and charm. One of the standout features of The Sands at Chale Island Hotel is its unbeatable location, earning a remarkable rating of 9.3. Situated amidst crystal-clear turquoise waters and surrounded by lush greenery, this hotel offers a truly idyllic setting for a memorable vacation. Whether you're lounging on the pristine white sandy beach or exploring the vibrant coral reefs just offshore, you'll be immersed in the natural beauty that Mombasa has to offer. The dedicated and friendly staff at The Sands at Chale Island Hotel have earned a remarkable rating of 9.2 for their outstanding performance. From the moment you arrive, you'll be greeted with warm smiles and impeccable service, ensuring that your every need is met. Whether it's arranging a romantic candlelit dinner on the beach or organizing exciting excursions to nearby attractions, the staff go above and beyond to make your stay truly unforgettable.

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Amenities and facilities



Most talked about facilities

Swimming Pool

1 mention


1 mention

Languages spoken
  • English
  • French
  • Italian
  • Spanish
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Body scrub
  • Body wrap
  • Canoeing
  • Diving
  • Fishing
  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Hiking
  • Massage
  • Private beach
  • Sauna
  • Snorkeling
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Water sports (motorized)
  • Water sports (non-motorized)
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Terrace
For the kids
  • Babysitting service
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Rental car
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Private bathroom
  • Shower
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
  • Buffet
Restaurants on site
  • Menu: Buffet, A-la-carte


Chale Island, Diani Beach, Mombasa, Kenya, 80401


Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-1 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 2 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

  • Check-in from12:00
  • Check-out until10:00
  • Reception open until00:00
Getting around
  • Airport transfer fee250 KES
  • Distance from city center15 km
  • Travel time to airport (minutes)120
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges2
  • Number of floors1
  • Number of restaurants2
  • Number of rooms 60
  • Room voltage220
  • Year property opened1992
  • Most recent renovation2014

Reviews of The Sands at Chale Island Hotel from real guests

Provided by verified guests of Agoda
Value for money8.0
High score for Mombasa
9+ Exceptional (9)
8-9 Excellent (2)
7-8 Very Good (2)
6-7 Good (1)
<6 Below Expectation (3)

Show reviews that mention 

Showing 17 verified guest comments
Pauline from Kenya
Stayed 3 nights in July 2021

Awesomeness galore ”

We were pleasantly surprised to find that we had to take a boat to get to the island. My husband and I took the pent house and it went beyond exceeding our expectations. We could view the entire island from different angles in our rooms. The only downside was the flight of stairs that you have to take to get to the room but once you are there, you realize That it's all worth elevevator would have been nice but I guess that would take away the antique island feel The food and the services are great. Just make sure you carry enough loose change in local currency for tips The ser

Reviewed July 19, 2021
Double Room
Stayed 3 nights in December 2019

Relaxing, lovely stay”

Con = it is pricey. Pros, numerous : Excellent service, among the best I've ever had, and I have stayed in a great many hotels. Attentive but not intrusive, tables laid properly, always ready to help The food- fabulous, good selection, enough to cater for paleo, keto etc if so desired, and a good amount of mandazis, chapatis, kachumbari, ugali (local foods, very well done) with a grill station at lunch and dinner, pancake and waffle Station at breakfast etc. Just amazing. The beds - very comfortable. The location - beautifully isolated, has a small, clean private beach, absent of the many hawkers that you get in South Beach, although there are curio sellers there should you wish to buy, but not at all pushy. Amenities - there are shops for more curious, things for your home, and basics like toothpaste and soap. This is good because you're not getting off the island until you leave. Extras - tours of mangrove swamps, Swahili village visit, scuba diving (awesome!)

Reviewed December 31, 2019
Charles from United States
Top Roof
Stayed 3 nights in November 2020

Beautiful property in an amazing setting”

Great property for those looking for seclusion. Once on the island, going back and forth to the mainland is not really practical. Note a couple of things I wish I knew. Penthouse suites are up 5 flights of stairs, and although advertised as having a hot tub, they do not. They do have a beautiful roof terrace, up another flight of stairs. If you are with a big group and want the entertaining space it would be awesome. Otherwise I might chose a beach bungalow, some of which have private beach access. And the bar and restaurant are reasonably priced, which is a risk when a hotel has a captive audience. Prices are lower that what I experienced in Nairobi I highly recommend the Sands.

Reviewed November 26, 2020
Very good
Manuela from Germany
Standard Room - Half Board
Stayed 2 nights in May 2018

Nice island escape away from busy mainland”

Nice little island and resort. The staff is friendly but the facilities are a bit old and used off here and there. It’s great that there is nature and rainforest and sea all around you. Also some wildlife like baboons and colobus monkeys. We stayed in one Banda which was nice when we arrived but after a few days there is a lot of insects and excrement for example of the geckos. The saff cleans the room everyday but they can’t cope with nature. Food is delicious. Be prepared to pay extra for drinks and activities. I think it’s a bit overpriced for what you get but we had 3 great days. I think a few days on Chale are fine to relax but also enough. Would recommend friends to stay there 2-3 nights max.

Reviewed May 17, 2018
Simon from United Kingdom
Stayed 14 nights in January 2017


Beautiful place kept spotlessly clean throughout with large bandas with sea view and a troupe of Colobus monkeys that mind their own business for added interest. Food was nice, but as both lunch and dinner are buffet, and with similar dishes recurring it all gets a bit repetitive for a long stay. It could really do with theme nights to ring the changes and some completely different light snacks for lunch like fish sandwich or samosas. Curiously no avocados were seen throughout a 2 week stay, and coffee was instant, a travesty for an Italian managed establishment in Kenya. Nice to be able to break off for complimentary afternoon tea though. Attentive and prompt bar waiter service in restaurants and beach. Adequate bed mattresses. We only went scuba diving once as the boat used is a small former game fishing boat that has not much space or shade and no racks for tanks. With 4 divers kitting up on our dive on a cramped space on the deck, seasickness unsurprisingly followed and only 1 diver went down for the 2nd tank dive. Toiletries are unbranded, so if you are particular what you use, best advised to bring your own. Fast wifi everywhere. Hot water relies on diesel generator power, and was off for most of our stay until repairs were completed, but they did apologise, upgrade our room instead and fixed it. A few beach vendors present, but they do not hassle you and stay below the high tide mark away from the beach loungers.

Reviewed January 31, 2017
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