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The Westin Jakarta
The Westin Jakarta
The Westin Jakarta
The Westin Jakarta
The Westin Jakarta
The Westin Jakarta
The Westin Jakarta

Removed from saved list

9

Exceptional

1,120 reviews

1,120 reviews

View44
Housekeeping21
Breakfast13
See map

9

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
GOR Sumantri

310 m

Pasar Festival Kuningan Sport and Entertainment

360 m

Epicentrum Walk

380 m

Kuningan City

470 m

Taman Rasuna Gym

540 m

Popular landmarks
Grand Indonesia Mall

3.5 km

Gambir Train Station Building

5.3 km

National Museum

5.5 km

National Monument (MONAS)

5.5 km

Jakarta Cathedral

6.1 km

Closest landmarks
Embassy of Malaysia

210 m

Jogging Track GOR Soemantri

310 m

Columbus Circle Gymnasium

320 m

Watsons

350 m

Embassy of the United Arab Emirates

420 m

2022

The Westin Jakarta

Jl. H.R. Rasuna Said Kav.C-22 A, Kuningan, Jakarta, Indonesia, 12940 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Kuningan, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

Inside city center

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersPopular destination! Properties in Jakarta are being booked every minute!
Value for money8.8
Location rating9.0
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport7.4 km

Rooms available at The Westin Jakarta

Renewal King, Club lounge access, Larger Guest room, 1 King
...
  • Room size: 68 m²/732 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Presidential Suite, Club lounge access, Larger Suite, 1 King
...
  • Room size: 270 m²/2906 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Westin King, Guest room, 1 King, City view
...
  • Room size: 46 m²/495 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Suite, Club lounge access, Suite, 1 King
...
  • Room size: 94 m²/1012 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club King, Club lounge access, Guest room, 1 King
...
  • Room size: 46 m²/495 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club Twin, Club lounge access, Guest room
...
  • Room size: 48 m²/517 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Premium King, Club lounge access, Guest room, 1 King
...
  • Room size: 56 m²/603 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Westin Twin, Guest room, 2 Twin/Single Bed(s)
...
  • Room size: 48 m²/517 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Westin Suite, Club lounge access, Larger Suite, 1 King
...
  • Room size: 166 m²/1787 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premium Twin, Club lounge access, Guest room, Corner room
...
  • Room size: 59 m²/635 ft²
  • City view
  • 2 double beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Westin Jakarta?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Westin Jakarta?

A stay at The Westin Jakarta also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Westin Jakarta has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Jakarta with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at The Westin Jakarta?

Start your mornings right, with the continental and buffet breakfast options offered at The Westin Jakarta. Adults can enjoy breakfast offered with an additional charge of 242857 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Westin Jakarta?

The Westin Jakarta features 3 on-site restaurants for your dining convenience. To meet any special dietary requirements, kosher and halal diets are prepared with the utmost care and attention.

What is the smoking policy at The Westin Jakarta?

The Westin Jakarta does permit smoking in some areas and is not 100% smoke-free.

See map

Explore the neighborhood

What people love about The Westin Jakarta

  • 10

    Exceptional
    Location

    "With its location, great facilities, the food choices, courteous staff, and all the amenities provided, it is one of the best luxury hotel in Jakarta"

    Ferdinand

    |

    November 4, 2022

  • 9.6

    Exceptional
    Staff 

    "The rooms are clean, the food was great, the staffs are friendly."

    Dian

    |

    September 27, 2022

  • 10

    Exceptional

    "The best hotel 5 star in Jakarta"

    Meiryana

    |

    September 3, 2022

Overall rating:

9

Exceptional
1,120 reviews
Cleanliness
9.5
Facilities
9.0
Location
9.0
Read all reviews >
What travelers say they love:
I m happy stay in Westin always want to come back here
mulyadi from Indonesia
Couple
More about The Westin Jakarta

More about The Westin Jakarta

The Westin Jakarta

The Westin Jakarta is the perfect choice for travelers who want to take in the sights and sounds of Jakarta. Experience an urban escape in Jakarta with a stay at The Westin Jakarta, with its exceptional location right in the city center.
The facilities and services provided by The Westin Jakarta ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Jakarta. Parking is available and free, provided by the hotel for guests with their own transportation.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's tours. The hotel's on-site laundromat, dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay.
Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at The Westin Jakarta. The hotel provides air conditioning in some rooms for the benefit of guests. Some selected rooms at The Westin Jakarta include a separate living room, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, a coffee or tea maker and mini bar in some rooms. The Westin Jakarta also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.


The Westin Jakarta

The Westin Jakarta is the perfect choice for travelers who want to take in the sights and sounds of Jakarta. Experience an urban escape in Jakarta with a stay at The Westin Jakarta, with its exceptional location right in the city center.
The facilities and services provided by The Westin Jakarta ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Jakarta. Parking is available and free, provided by the hotel for guests with their own transportation.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's tours. The hotel's on-site laundromat, dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay.
Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at The Westin Jakarta. The hotel provides air conditioning in some rooms for the benefit of guests. Some selected rooms at The Westin Jakarta include a separate living room, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, a coffee or tea maker and mini bar in some rooms. The Westin Jakarta also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. The Westin Jakarta caters to its guests varied dietary restrictions with a selection of cuisine types such as kosher and halal available.
Have fun at night with your travel companions right at the hotel's bar and nightclub.
To fill your days, be sure to check out the fantastic facilities offered at The Westin Jakarta. Pamper and indulge yourself with a visit to the massage, hot tub, salon, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.
Have some relaxing fun with family and friends at the shared lounge and TV area. Souvenir shopping for yourself or those back home takes no time at all at the shops.


Around the property

Take some time to explore Jakarta. Whatever you may be looking to buy on your trip to Jakarta, chances are you'll find it at Grand Indonesia Mall located 3.5 km away.

Amenities and facilities
Exceptional
Facilities

9

Most talked about facilities

Food & Dining

10 mentions

Swimming Pool

10 mentions

View

8 mentions

Breakfast

6 mentions

Languages spoken

  • English
  • Indonesian

Accessibility

  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible concierge desk
  • Accessible entrance to some on-site swimming pool
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in all rooms
  • Adjustable height hand-held shower wand all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in all rooms
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Entrance to on-site spa
  • Hearing accessible rooms some rooms
  • Lever handles on all guest room doors
  • Lowered electrical outlets in all rooms
  • Main entrance
  • Mobility accessibility in some rooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Parking spaces for cars self-parking facility
  • Roll-in shower in some rooms
  • Safety chains and/or latches on all guest doors
  • Self-closing doors on all guest rooms and suites
  • Self-operating lift to all hotel swimming pools
  • Toilet seat at wheelchair height -- all rooms
  • TTY/TTD compatibilty in some rooms
  • View ports in all guest room and suites doors
  • Visual alarms in all public hallways
  • Visual alarms in some guest rooms and suites
  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Happy hour
  • Kitchen
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Infirmary
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area

For the kids

  • Family room
  • Kids meal

Access

  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • LAN Internet in room [free]
  • Laptop workspace
  • Mini bar
  • Mirror
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Scale
  • Separate shower/bathtub
  • Shower
  • Slippers
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
Restaurants on site

Seasonal Tastes

  • Cuisine: International
  • Menu: Buffet, A-la-carte

Henshin

  • Cuisine: Japanese, Peruvian
  • Menu: Buffet
Location
Jl. H.R. Rasuna Said Kav.C-22 A, Kuningan, Jakarta, Indonesia, 12940
Exceptional
Location

9

Airports

  • Halim Perdanakusuma International Airport (HLP)
    7.4 km
  • Soekarno-Hatta International Airport (CGK)
    22.6 km

Public transportation

  • MRT Station Bendungan Hilir
    2.0 km
  • Setiabudi Astra Station
    2.1 km

Hospital or clinic

  • Watsons
    350 m

Shopping

  • Grand Indonesia Mall
    3.5 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Grand Indonesia Mall
    3.5 km
  • Gambir Train Station Building
    5.3 km
  • National Museum
    5.5 km
  • National Monument (MONAS)
    5.5 km
  • Jakarta Cathedral
    6.1 km
  • Istiqlal Mosque
    9.4 km
  • Museum Bank Indonesia
    9.9 km
  • Jakarta Old Town
    10.3 km
  • Ancol Dreamland
    11.2 km
  • Beautiful Indonesia in Miniature Park
    13.4 km

Nearby landmarks

  • Embassy of Malaysia
    210 m
  • GOR Sumantri
    310 m
  • Jogging Track GOR Soemantri
    310 m
  • Columbus Circle Gymnasium
    320 m
  • Watsons
    350 m
  • Pasar Festival Kuningan Sport and Entertainment
    360 m
  • Epicentrum Walk
    380 m
  • Embassy of the United Arab Emirates
    420 m
  • Kuningan City
    470 m
  • Rumah Sakit Metropolitan Medical Centre Rsmmc
    480 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 5-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee490000 IDR
  • Travel time to airport (minutes)50

Extras

  • Breakfast charge (unless included in room price)242857 IDR

The property

  • Number of bars/lounges2
  • Number of floors20
  • Number of restaurants3
  • Number of rooms 256
  • Room voltage220
  • Year property opened2016
  • Most recent renovation2016

Reviews of The Westin Jakarta from real guests

Provided by verified guests of Agoda
9.0
/
10
Exceptional
Cleanliness9.5
Facilities9.0
Location9.0
Service9.2
Value for money8.8
High score for Jakarta
Rating
9+ Exceptional (183)
8-9 Excellent (35)
7-8 Very Good (27)
6-7 Good (9)
<6 Below Expectation (9)
Time of the year
Mar - May (55)
Jun - Aug (52)
Sep - Nov (60)
Dec - Feb (96)
All guests (796)
All room types
All languages

Show reviews that mention 

Showing 263 verified guest comments
12345
10.0
Exceptional
Andreas from Indonesia
Family with young children
Club King, Club lounge access, Guest room, 1 King
Stayed 2 nights in September 2019

super hotel”

we love this hotel. lounge: booked westin club room, we got benefit to access lounge for breakfast, afternoon tea, dinner and free flow drink and juice all day. every body very nice to us. very sorry for some guest if our baby sometime crying on that cozy lounge. food is ok. we love wonton noodle for breakfast and plenty choice of fresh juice. if you have fresh sashimi and sushi, it would be perfect. room: we got upgrade to corner room on 57th floor that very very beautiful, clean and luxury. thank yo very much. big flat TV, automatic curtain, nice bathtub. others: Pool is not big but perfect because its indoor, clean, well maintain, we enjoy it. ofuro and sauna: nice facility, with very clean changing room we don't try their breakfast at seasonal taste, only take breakfast on lounge. next time we will try it. what they need to improve is baby cot type. it not suitable for our 7 month baby that start to rolling. baby cot is steel type without bumper..hope they add other type

Reviewed September 10, 2019

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Dear Andreas, Thank you for staying at The Westin Jakarta, and for taking the time to share with us your experience. We're glad to hear that you had a great stay at our hotel and appreciated our many excellent facilities including room, Westin Lounge, and indoor pool. We hear your feedback for the baby cot and we will strive to find ways to offer our guests a better experience moving forward. We thank you again for your review, and we look forward to welcoming you back to The Westin Jakarta. Be well!

Responded October 14, 2019
The Westin Jakarta
10.0
Exceptional
swamitra from Indonesia
Couple
Westin King, Guest room, 1 King, City view
Stayed 1 night in November 2020

Staycation for a restful stay”

We had a upgrade to a premium king corner room. Superb cleanliness, nice and quiet space, bathtub was huge, water pressure is awesome, amenities are sufficient. Would be great to have a bubble bath soap, probably it was the only thing missing. We ordered in room dining twice and the service was fast under 20 minutes. Gym was wide and airy on 50th floor overlooking the city. Swimming pool was great although not so big. Overall we had a restful stay, and we recommend westin for business and family vacation.

Reviewed November 21, 2020

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10.0
Exceptional
Pius from Indonesia
Couple
Westin Twin, Guest room, 2 Twin/Single Bed(s)
Stayed 1 night in June 2019

Very pleasant stay”

Upon checkin we got upgraded by William, the friendly and professional front desk officer. We got a corner room on 62nd floor with awesome views. We had dinner at Henshin, the Japanese resto on the 68th floor. We came casually dressed because it was Lebaran holiday, and were told that shorts were not permitted. But the supervisor let us in anyway. Truly an amazing place to dine and enjoy the night views. Lusy, our waitress, was very friendly and professional. We woke up at 6am to enjoy the pool and whirlpool on the 50th floor. Then we had breakfast at Daily Treats. The egg-benedict was delicious and reasonably priced. Kania was in-charge, and made the time to chitchat with us. Very courteous person with a big smile. Some cons: incomplete room amenities: only one toothbrush, one bathrobe, and the chair got stains.

Reviewed June 07, 2019

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Dear Pius, Thank you for staying at The Westin Jakarta, and for taking the time to share with us your experience. We are also pleased you appreciated our many excellent facilities including room, view, our restaurant, Henshin, and Daily Treats. We are truly heartened to read that you were impressed by our staff's attention, and are deeply appreciative of your kind compliments which makes what we do daily that much more meaningful. We hear your feedback and we will strive to find ways to offer our guests a better experience. We look forward to welcoming you back. Be well!

Responded July 16, 2019
The Westin Jakarta
10.0
Exceptional
widodo from Indonesia
Family with young children
Westin King, Guest room, 1 King, City view
Stayed 1 night in June 2021

highest hotel i ever stay”

i take package with dinner when i am stay i got compliment a super delicious cake from here since i have some event when i stay. staff are so kind and helpful, and i got a very spacious room with a very good facilities inside the room. bath tube with stunning view, especially night view. swimming pool is indoor, and you can swim even outside is raining. good point. breakfast / dinner are great, full of taste and many variation. and the super point of this hotel is they have on top restaurant with a very great view from there. you must try this one, and feel the other experience of this hotel. so recommended.

Reviewed April 06, 2022

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10.0
Exceptional
Nandina from Indonesia
Family with teens
Westin Twin, Guest room, 2 Twin/Single Bed(s)
Stayed 2 nights in December 2021

excellent”

The hotel is very good in arranging breakfast place anticipating large number of guests in the peak season. We like those variety and delicious breakfast. The room is clean and have big screen digital TV. The lack only small and indoor swimming pool with big column which make the swimming space narrower. If crowded, the air circulation seems a bit dense

Reviewed January 18, 2022

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10.0
Exceptional
Yolanda from Indonesia
Family with teens
Westin Twin, Guest room, 2 Twin/Single Bed(s)
Stayed 1 night in January 2021

LOOKING FORWARD FOR NEXT STAY ”

I stayed for staycation including fine dining with my family to celebrate Dad's bday. I appreciate how the Seasonal Taste's staff served us. With a lot of recommendation for dinner and breakfast. For breakfast, we waited a little longer for our order to be served, but the staff managed it well. The view of the room, and the cleanliness of the room. Definitely coming back to stay!

Reviewed January 31, 2021

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10.0
Exceptional
Philip from Indonesia
Family with young children
Westin King, Guest room, 1 King, City view
Stayed 1 night in December 2018

Finally found another favorite hotel in Jakarta”

This is my first time in Westin Jakarta, and I'm very satisfied. Location is strategic, the room is clean, the view is beautiful, food is not bad. I like the facility, indoor swimming pool with warm water, there are whirlpools and sauna. Highly recommended for family visitors.

Reviewed January 08, 2019

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Dear Philip, Thank you for staying at The Westin Jakarta, and for taking the time to share with us your experience. We're glad to hear that you had an excellent stay with us and enjoy our room, food, and facilities. We look forward to welcoming you back. Be well!

Responded July 16, 2019
The Westin Jakarta
10.0
Exceptional
Jennywati from Indonesia
Family with young children
Club Twin, Club lounge access, Guest room
Stayed 2 nights in November 2021

Very recommended ❤❤❤”

The city view from my room is very awesome at night. The staffs are also very polite and friendly. So many kinds of food for breakfast. Also have indoor swimming pool and gym. The room is big and clean. Would stay here again definitely.

Reviewed November 21, 2021

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10.0
Exceptional
Keisha from Indonesia
Couple
Premium King, Club lounge access, Guest room, 1 King
Stayed 1 night in August 2020

Best Stay in Jakarta”

We went here for our pandemic-style honeymoon and we couldn't have chosen a better hotel to stay in! The room has romantic city view, and the bathtub was big enough to fit both of us. We also got access to the lounge and enjoyed their wine and dine selection. The breakfast is great but not as special as other 5 star hotel, but overall we really recommend this hotel and would love to come back again!

Reviewed February 08, 2021

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10.0
Exceptional
Angela from Indonesia
Family with young children
Westin Twin, Guest room, 2 Twin/Single Bed(s)
Stayed 1 night in October 2019

Amazing staycation experience”

Super clean room with great room layout. Comfortable room temperature. Superb indoor pool & vitality pool with city view. Friendly staff & easy check-in /out. Great food for breakfast. Definitely will come back

Reviewed October 07, 2019

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Dear Angela, Thank you for staying at The Westin Jakarta, and for taking the time to share with us your experience. We're glad to hear that you enjoy your stay with us and appreciated our many excellent facilities including room, pool, breakfast at Seasonal Tastes and our services. We thank you again for your review, and we look forward to welcoming you back. Be well,

Responded October 14, 2019
The Westin Jakarta
10.0
Exceptional
Elsa from Indonesia
Family with young children
Westin Twin, Guest room, 2 Twin/Single Bed(s)
Stayed 1 night in June 2019

Very nice hotel”

I would totally recommend this hotel. Their service is excellent, the room is spacious and clean. The indoor pool and sauna, spa are awesome. Totally enjoyed our staycation here.

Reviewed June 09, 2019

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Dear Elsa, Thank you for staying at The Westin Jakarta, and for taking the time to share with us your experience. We're glad to hear that you had an excellent stay with us. We look forward to welcoming you back. Be well!

Responded July 16, 2019
The Westin Jakarta
10.0
Exceptional
FERLINDA from Indonesia
Family with teens
Westin Twin, Guest room, 2 Twin/Single Bed(s)
Stayed 1 night in June 2019

Fabolous place with good price”

This is the best hotel in town.. with the beautiful view from the 52th floor of the lobby... amazing.. we stay at the 60th floor and the room is bis with twin bed.. nice carpet.. and the equipment inside the room.. execellent... very high recomemded hotel...

Reviewed June 10, 2019

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Dear Ferlinda, Thank you for staying at The Westin Jakarta, and for taking the time to share with us your experience. We're glad to hear that you had an excellent stay with us. We look forward to welcoming you back. Be well!

Responded July 16, 2019
The Westin Jakarta
10.0
Exceptional
Eriza from Indonesia
Couple
Premium King, Club lounge access, Guest room, 1 King
Stayed 1 night in May 2021

Memorable weekend getaway”

The hospitality is excellent and the room was immaculate. The health protocols were applied strictly Yet without disrupting any of the experience. The food they serve is in great variety and tastes great. Truly a stay that made me never wanting to leave.

Reviewed June 11, 2021

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9.6
Exceptional
Ricky from Indonesia
Couple
Renewal King, Club lounge access, Larger Guest room, 1 King
Stayed 1 night in November 2019

Overall perfect stay”

Everything was perfect. Beautiful lobby on the 52nd floor, amazing view, great club lounge access, and the room was beautiful and clean. Swimming pool was nice and warm. Jacuzzin in the changing room. The only negative thing we experienced was the really slow check in time. We waited for 1.5 hours until our room was ready. So we went inside our room only at about 4.30pm. Room service was also slow. Took about 1 hour for our food to arrive. Overall still a good stay.

Reviewed November 12, 2019

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Dear Patricia, Thank you for staying at The Westin Jakarta, and for taking the time to share with us your experience. We're glad to hear that you appreciated our many excellent facilities including room, the view, and the indoor pool. Please accept our sincere apologies for the inconvenience during your stay- we hear your feedback and we will strive to find ways to offer our guests a better experience moving forward. Thank you once again, we look forward to welcoming you back. Be Well!

Responded December 31, 2019
The Westin Jakarta
10.0
Exceptional
Rosalin from Indonesia
Family with young children
Renewal King, Club lounge access, Larger Guest room, 1 King
Stayed 1 night in February 2020

Excellent”

Indoor pool with heat water, also the jacuzzi in the changing room with a view. The buffet very good, breakfast menu also variant. Anything that i can ask for the service from the room they try provided it. We enjoy stay here for the first time

Reviewed February 23, 2020

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9.6
Exceptional
JAMES from Indonesia
Family with young children
Westin King, Guest room, 1 King, City view
Stayed 2 nights in April 2022

Staycation in the Sky”

It was quite an experience spending a 2 night staycation in the 50-60th floor. Our Premium King room at the 60th floor was just in the corner, with spectacular city view, a spacious bathroom (shower and bathtub) and clean room. Restaurants at the 51 floor was perfect, quality food and losts of variety. Indoor poll, 50th floor, was medium size, but perfect for an hour of exercise and leisure.

Reviewed April 20, 2022

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9.6
Exceptional
Almira from Indonesia
Couple
Westin King, Guest room, 1 King, City view
Stayed 1 night in November 2019

Definitely will come back!”

We stayed here to have a staycation during our weekend. Only for 1 night. But we really enjoyed our stay. Staffs are really friendly, helpful and efficient. Our room was the one facing to Rasuna Said so the view is pretty great. Morning breakfast was absolutely amazing. Plenty choices for food, juices, and coffees. All tasted delicious even their pre-made blueberry muffin. Aside from our amazing stay, we're also having dinner at Henshin where the place is also gorgeous. Definitely the place you'd go if you want to have a romantic night with your husband/ boyfriend. Very expensive for the food and drinks when the taste for us is just delicious but nothing special. Recommended to just have some drinks and desert next time. All in all, Westin offers different experience which we'll highly recommend to others!

Reviewed November 04, 2019

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Dear Almira, Thank you for staying at The Westin Jakarta, and for taking the time to share with us your experience. We're glad to hear that you had an excellent stay with us and appreciated our staff, room, breakfast at Seasonal tastes and dining at Henshin. We thank you again for your review and we definitely looking forward to welcoming you back in the near future. Be Well!

Responded January 22, 2020
The Westin Jakarta
10.0
Exceptional
Julianti from Indonesia
Family with teens
Westin Twin, Guest room, 2 Twin/Single Bed(s)
Stayed 1 night in April 2019

Superr”

I stayed at Jakarta and would like to try the 5* hotel. Look the agoda and find this hotel. U need to go to 52th floor for the receptionist and sky lobby Love the room, bathtub, whirlpool, sky lobby, polite staff and the hotel view is Instagramble... I will surely back to this hotel...

Reviewed April 23, 2019

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Dear Julianti, Thank you for staying at The Westin Jakarta, and for taking the time to share with us your experience. We are pleased you appreciated our many excellent facilities including room, view, and our staff. We look forward to welcoming you back. Be well!

Responded July 16, 2019
The Westin Jakarta
10.0
Exceptional
Rina from Singapore
Family with young children
Westin Twin, Guest room, 2 Twin/Single Bed(s)
Stayed 4 nights in December 2019

Best Stay Ever”

Thank you I must say to all of the staff that have made my daughter's birthday a memorable one. They have upgraded us to a Junior Suite and surprised her with a mini birthday cake. Thanks to them which makes her want to keep coming back for an upcoming birthday...

Reviewed November 03, 2020

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10.0
Exceptional
Deni from Indonesia
Couple
Westin King, Guest room, 1 King, City view
Stayed 1 night in August 2020

Love the hospitality!”

All staffs are very kind and helpfull.. bed room, location, view is perfect. And breakfast is very nice and also used covid 19 healthy protocol standard, do not hesitate to stay here!

Reviewed August 18, 2020

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