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Exterior view, The Westin Leipzig in Leipzig
The Westin Leipzig
Lobby, The Westin Leipzig in Leipzig
Exterior view, The Westin Leipzig in Leipzig
Interior view, The Westin Leipzig in Leipzig
Swimming pool, The Westin Leipzig in Leipzig
Swimming pool, The Westin Leipzig in Leipzig

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8.0

Excellent

6,811 reviews

6,811 reviews

View1
See map
See map

9.0

Exceptional

Location rating score

Exceptional location
Parking
Available
Popular landmarks
Leipzig Zoo
410 m
Hauptbahnhof Leipzig
420 m
Museum in der Runden Ecke (Museum in the Round Corner)
640 m
Market Square (Markt)
650 m
St. Nicholas Church (Nikolaikirche)
670 m
Closest landmarks
Johannes Apotheke
70 m
Surmount Liquids
300 m
Höfe am Brühl
310 m
Guten Tag Apotheke
310 m
TAXI
320 m

The Westin Leipzig

Gerberstrasse 15, Leipzig City Center, Leipzig, Germany, 04105 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Leipzig City Center part of Leipzig, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Leipzig Zoo. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

450 meters to public transportation

Check-in [24-hour]

Airport transfer

410 meters to Leipzig Zoo

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
Body thermometer
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Facilities

Pets allowed

Car park

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Leipzig every 27 minutes on Agoda.com
Value for money7.9
Location rating9.0
Nearest airportLeipzig / Halle Airport (LEJ)
Distance to airport13.5 km

Rooms available at The Westin Leipzig

Deluxe Suite, 1 Bedroom Suite, 1 King, City view, Balcony
...
  • Room size: 56 m²/603 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe, Guest room, 1 King, City view
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 Bedroom Executive Suite, 1 King, City view, Top floor
...
  • Room size: 56 m²/603 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Grand Deluxe, Guest room, 1 King, City view, High floor
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Junior Suite, 1 Bedroom Junior Suite, 1 King, High floor
...
  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Classic, Guest room, 1 Queen
...
  • Room size: 20 m²/215 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Grand Deluxe, Guest room, 2 Twin/Single Bed(s), City view
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe, Guest room, 2 Twin/Single Bed(s), City view
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Grand Deluxe Twin Room
...
  • Room size: 26 m²/280 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 26 m²/280 ft²
  • Shower
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does The Westin Leipzig offer spa services?

You can benefit from your stay at The Westin Leipzig far more by enjoying the benefits of the property's available spa services that are offered for all its guests to make your evening even better.

Does The Westin Leipzig have a fitness center?

Absolutely! The Westin Leipzig offers fitness center that is suitably located on site, catering to your active needs to remain healthy while on vacation. For more details, please contact the property for more information.

What types of facilities are available for kids at The Westin Leipzig?

The Westin Leipzig includes a plethora of accessible facilities for customers who require additional assistance such as Toilet seat at wheelchair height in some rooms, Alarm clock telephone ringers in some rooms, Accessible vanities in some rooms, Electronic room key, and Accessible concierge desk for greater convenience throughout your stay at this property. This property has a total of 31 accessible facilities to ensure guests remain secure throughout their stay. Please contact the property for more information on how they can further assist your needs to better accommodate you.

What interesting attractions are near by The Westin Leipzig that are in walking range?

While remaining at The Westin Leipzig, kick start your trip by discovering the closest destinations that are within walking distance to the property which include Surmount Liquids, Alnatura Express, and Leipzig Zoological Garden.

What are the property's policies for children's bedding at The Westin Leipzig?

The Westin Leipzig's policy concerning children's bedding considers guests age 13 years and older as adults, and therefore must use an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Is The Westin Leipzig pet-friendly?

The Westin Leipzig permits pets onto this property including dogs which comes with additional fee applied. Additionally, pet bowls are available at this property. Please contact the property for more information, or log into your Agoda account and navigate to the property page to send a message directly to the property owner in the chatbox.

How long do guests generally stay at The Westin Leipzig?

Verified past guests that have stayed at The Westin Leipzig had an average nightly stay of 2 nights at this property.

In which languages can The Westin Leipzig's personnel communicate?

The Westin Leipzig can converse up to 4 languages which includes English for travelers that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

What is the typical rating that verified Business travelers' have given to The Westin Leipzig?

Past business travelers that have stayed at this property have given The Westin Leipzig an average rating of 7.9. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Couples' have given to The Westin Leipzig?

Past couple travelers that have stayed at this property have given The Westin Leipzig an average rating of 8.1. You can look up on more specific customer reviews, and comments by filtering for a specific type of verified guest travelers down in the review section.

What people love about The Westin Leipzig

  • 10

    Exceptional
    Location

    "Nearby train station and city centre"

    DR

    |

    November 16, 2022

  • 9.2

    Exceptional
    Staff 

    "A nice staff upgraded our room to enjoy a beautiful city view."

    rattanachai

    |

    April 28, 2023

Overall rating:

8

Excellent
6,811 reviews
Cleanliness
8.5
Facilities
7.4
Location
9.0
Read all reviews >
More about The Westin Leipzig

More about The Westin Leipzig

Experience Luxury and Comfort at The Westin Leipzig in Germany

The Westin Leipzig is a 4.5-star hotel located in the heart of Leipzig, Germany. The hotel boasts a wide range of facilities that cater to the needs of its guests. Whether you're looking to relax or stay active, The Westin Leipzig has something for everyone. Enjoy a refreshing drink at the hotel's bar or indulge in a delicious meal at the restaurant. Room service is also available for those who prefer to dine in the comfort of their own room. The hotel also offers safety deposit boxes, massage services, an indoor pool, fitness center, sauna, and spa. Stay connected with Wi-Fi in public areas or take advantage of the onsite car park. Guests can also enjoy free Wi-Fi in all rooms, express check-in/check-out, BBQ facilities, luggage storage, convenience store, breakfast buffet, onsite car park, and car park charges applied.

Luxurious Room Types at The Westin Leipzig

The Westin Leipzig offers a range of luxurious room types to suit every traveler's needs. Choose from a Classic Guest room with a single queen bed, or opt for a Deluxe Guest room with a king bed and city view. Upgrade to a spacious 1 Bedroom Suite with a king bed and balcony, or indulge in the Deluxe Suite with a separate bedroom and living area. For the ultimate luxury experience, book the 1 Bedroom Executive Suite on the top floor with breathtaking city views. The hotel also offers Grand Deluxe Guest rooms with either a king bed or two single beds, as well as Junior Suites with a king bed and high floor location. Whatever your preference, The Westin Leipzig has the perfect room for your stay.

Discover Leipzig's Iconic Attractions from The Westin Leipzig

The Westin Leipzig's prime location offers guests easy access to some of Leipzig's most iconic attractions. Just a stone's throw away, visitors can explore the historic St. Nicholas Church (Nikolaikirche) and Thomaskirche, where Johann Sebastian Bach worked as a cantor. For those interested in the city's rich history, the Museum in der Runden Ecke (Museum in the Round Corner) is a must-visit destination. Other nearby landmarks include the Panorama Tower, Madler Passage, and the Bach Museum. Additionally, the hotel is conveniently located near Leipzig Zoo, Hauptbahnhof Leipzig, and Market Square (Markt), making it the perfect base for exploring all that this vibrant city has to offer.

Experience Unmatched Comfort and Convenience at The Westin Leipzig

The Westin Leipzig is a hotel that truly stands out from the rest, as evidenced by its consistently high customer ratings. With an overall rating of 8.2, guests have raved about the unmatched comfort and convenience that this hotel provides. The Westin Leipzig's prime location in the heart of Leipzig, Germany, has earned it a remarkable rating of 9.0 for location, making it an ideal choice for travelers who want to explore the city's many attractions. The hotel's commitment to cleanliness has also been recognized, with a rating of 8.5, ensuring guests can relax and unwind in a hygienic environment. Additionally, the hotel staff's performance has earned a rating of 7.9, demonstrating their dedication to providing guests with a memorable and enjoyable stay. While the facilities received a rating of 7.4, The Westin Leipzig's exceptional value for money has earned it a rating of 7.9, making it a top choice for travelers seeking a luxurious yet affordable stay. Book your stay at The Westin Leipzig today and experience the unparalleled comfort and convenience that has earned it such high customer ratings.

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Amenities and facilities

Very good
Facilities

7.4

Languages spoken
  • English
  • French
  • German
  • Russian
Accessibility
  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible concierge desk
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand some rooms
  • Alarm clock telephone ringers in some rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Lowered electrical outlets in some rooms
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Parking spaces for cars self-parking facility
  • Roll-in shower in some rooms
  • Room and suites access through exterior corridor
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • Transfer showers in some guest rooms
  • Van parking self-parking facility
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Restaurants
  • Room service
  • Snack bar
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Convenience store
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Kids meal
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Dog-friendly
  • Front desk [24-hour]
  • Non-smoking rooms
  • pet bowls
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Bathrobes
  • Blackout curtains
  • Daily housekeeping
  • Desk
  • Exterior corridor
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Private bathroom
  • Satellite/cable channels
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Buffet
Restaurants on site
Restaurant Gusto
  • Cuisine: German, International
  • Menu: Buffet
Gourmet-Restaurant FALCO
  • Cuisine: French, International
  • Menu: Buffet

Location

Gerberstrasse 15, Leipzig City Center, Leipzig, Germany, 04105
Exceptional
Location

9

Airports
  • Leipzig / Halle Airport (LEJ)
    13.5 km
  • Leipzig-Altenburg Airport (AOC)
    41.9 km
Public transportation
  • Leipzig Train Station
    450 m
  • Leipzig Gohlis Train Station
    1.9 km
Hospital or clinic
  • Johannes Apotheke
    70 m
Shopping
  • Hauptbahnhof Leipzig
    420 m
Convenience store
  • On-site
Cash withdrawal
  • ATM
    90 m

What's nearby

Popular landmarks
  • Leipzig Zoo
    410 m
  • Hauptbahnhof Leipzig
    420 m
  • Museum in der Runden Ecke (Museum in the Round Corner)
    640 m
  • Market Square (Markt)
    650 m
  • St. Nicholas Church (Nikolaikirche)
    670 m
  • Madler Passage
    770 m
  • Thomaskirche
    810 m
  • Panorama Tower
    990 m
  • Panometer Leipzig
    3.7 km
  • Völkerschlachtdenkmal
    4.3 km
Nearby landmarks
  • Johannes Apotheke
    70 m
  • Surmount Liquids
    300 m
  • Höfe am Brühl
    310 m
  • Guten Tag Apotheke
    310 m
  • TAXI
    320 m
  • Parkhaus Hauptbahnhof West
    320 m
  • Alnatura Express
    340 m
  • Post Office Hauptbahnhof
    350 m
  • Hof-Apotheke
    350 m
  • Leipzig Zoological Garden
    360 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee50 EUR
Extras
  • Breakfast charge (unless included in room price)25 EUR
The property
  • Number of rooms 436
Parking
  • Daily parking fee25 EUR

Property announcements

According to local tax regulation, effective from January 1, 2019, guests should pay city tax directly to the property upon check-in.

From the 1st January 2019 all guests have to pay City Tax when booking a property in Leipzig regardless of the booking date.
Room Rate Tax p.p. & Night
= 30 EUR – 1 EUR
= 30.01 EUR – 3 EUR

Reviews of The Westin Leipzig from real guests

Provided by verified guests of Agoda
8.0
Very good
Cleanliness8.5
Facilities7.4
Location9.0
Service7.9
Value for money7.9
High score for Leipzig
Rating
9+ Exceptional (7)
8-9 Excellent (0)
7-8 Very Good (4)
6-7 Good (0)
<6 Below Expectation (2)
Time of the year
Mar - May (3)
Jun - Aug (5)
Sep - Nov (5)
Dec - Feb (0)
Showing 13 verified guest comments
10.0
Exceptional
DR from Malaysia
Family with teens
Deluxe, Guest room, 2 Twin/Single Bed(s), City view
Stayed 2 nights in November 2022

Location ”

Nearby train station and city centre

Reviewed November 16, 2022

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Dear hotel guest, thank you very much for your highly positive evaluation and compliments. 5 stars - great! We are especially pleased that you felt at home with us and that we were able to convince and inspire you all around. Be our guest again soon! With warm greetings, Antje Reichstein - Stellv. Hotelmanager

Responded March 28, 2023
The Westin Leipzig
7.2
Very good
Ching from Malaysia
Solo traveler
Classic, Guest room, 1 Queen
Stayed 5 nights in October 2022

Very good”

The swimming pool need to pay for 10Euro per entry. I thought the facility shall be included. The breakfast were the same for my 5 days stay

Reviewed October 19, 2022

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Dear hotel guest, Thank you very much for your stay and the feedback you gave us. Too bad that we could not convince you in all points. It is of course our aim to be truly special for our guests, whether with service or otherwise, and we will work to achieve this goal. Things we can modify we will certainly change immediately, others at a later date. Hopefully you will give us another chance to convince you of our otherwise first class service. We understand that our pool costs seem unusual at first glance. With the greatest effort we try, also due to the immensely increased energy prices, to keep our SPA/wellness area open for you. This requires enormous energy and consequently costs. We would like to create clear transparency and not to increase our room prices disproportionately for all guests across the board. Therefore, we leave it up to you to decide whether you want to use the SPA. Sincerely yours, Antje Reichstein - Stellv. Hotelmanager

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The Westin Leipzig
9.2
Exceptional
rattanachai from Thailand
Business traveler
Classic, Guest room, 1 Queen
Stayed 1 night in April 2023

Good location and great view”

The hotel located so close to the train station and city center. A nice staff upgraded our room to enjoy a beautiful city view.

Reviewed April 28, 2023

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Dear hotel guest, there is no better motivation for our daily work than such positive feedback on your stay. We are very happy about your great valuation and would be pleased to welcome you again to The Westin Leipzig in the future. Yours sincerely, Antje Reichstein - Stellv. Hotelmanager

Responded May 09, 2023
The Westin Leipzig
7.2
Very good
Andre from Germany
Family with young children
Junior Suite, 1 Bedroom Junior Suite, 1 King, High floor
Stayed 1 night in August 2023

Leider war der Preis im Nachhinein höher als gebucht”

Uns wurde ein Zustellbett in Rechnung gestellt das wir nicht gebucht hatten, dadurch war die Rate viel teurer aus über den Online-Anbieter gebucht.

Reviewed August 14, 2023

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Dear hotel guest, thank you for your stay and your feedback. We always try to satisfy our guests to 100% and work continuously on it. We very much regret that we could not achieve this in some points and assure you that we will take corrective steps immediately. We would be pleased if you would visit us again, so that we can prove to you that your experiences certainly do not correspond to our standard. Best regards, Sabine Lincke Team Assistentin

Responded August 17, 2023
The Westin Leipzig
5.6
Ole from Germany
Family with young children
Deluxe, Guest room, 1 King, City view
Stayed 2 nights in October 2022

Top Lage, Preis/Leistung passt nicht ”

Zu teuer für die erbrachte Leistung. Das Deluxe Zimmer war okay, das Zimmer war sauber. Das Badezimmer ist ziemlich in die Jahre gekommen. Dusche in der Badewanne, alter Plastikduschkopf, Wasser war schnell brühend heiß. Personal am Empfang war nicht sehr freundlich, Poolbenutzung, Parkplatz, Frühstück alles kostet nochmal extra, dabei sind die Zimmerpreise schon nicht günstig. Die Lage ist absolute spitze.

Reviewed October 30, 2022

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Dear hotel guest, Thank you very much for your stay and the feedback you gave us. Too bad that we could not convince you in all points. It is of course our aim to be truly special for our guests, whether with service or otherwise, and we will work to achieve this goal. Things we can modify we will certainly change immediately, others at a later date. Hopefully you will give us another chance to convince you of our otherwise first class service. Sincerely yours, Antje Reichstein - Stellv. Hotelmanager

Responded March 28, 2023
The Westin Leipzig
10.0
Exceptional
Gerhard from Germany
Couple
Classic, Guest room, 1 Queen
Stayed 1 night in August 2022

Kundenservice ”

Personal sehr freundlich und hilfsbereit.

Reviewed August 28, 2022

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Lieber Hotelgast, herzlichen Dank für Ihre äußerst positive Bewertung. Volle Punktzahl - wie toll! Es freut uns besonders, dass Sie sich bei uns so wohl gefühlt haben und wir Sie in allen Bereichen begeistern konnten. Wir freuen uns zu lesen, dass Sie unser Personal so lobend erwähnen und geben das mit großer Freude weiter. Besuchen Sie uns doch bald wieder – wir freuen uns auf Sie! Mit vielen Grüßen, Antje Reichstein - Stellv. Hotelmanager

Responded October 05, 2022
The Westin Leipzig
10.0
Exceptional
Franziska from Germany
Family with teens
Classic, Guest room, 1 Queen
Stayed 2 nights in August 2022

Tolles Hotel in guter Lage ”

Das Hotel hat eine tolle Lage für alle Ausflüge in Leipzig. Das Personal ist sehr nett und die Zimmer sind gemütlich eingerichtet. Das Frühstück war auch sehr lecker und die Auswahl riesig. Wir würden jederzeit wieder dieses Hotel für unseren Aufenthalt in Leipzig Buchen.

Reviewed August 10, 2022

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Lieber Hotelgast, was gibt es für eine bessere Motivation unserer täglichen Arbeit als solch ein positives Feedback zu Ihrem Aufenthalt. Wir freuen uns sehr über Ihre tolle Bewertung und begrüßen Sie zukünftig gerne wieder im The Westin Leipzig. Mit freundlichen Grüßen Antje Reichstein - Stellv. Hotelmanager

Responded August 12, 2022
The Westin Leipzig
9.2
Exceptional
Silke from Germany
Family with teens
Junior Suite, 1 Bedroom Junior Suite, 1 King, High floor
Stayed 2 nights in May 2022

Komfort”

Sauberkeit perfekt Personal sehr nett Reichhaltige Frühstück,für jeden etwas Parkplatz einfach zu teuer

Reviewed May 08, 2022

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Lieber Hotelgast, herzlichen Dank, dass Sie sich anlässlich Ihres letzten Aufenthaltes in Leipzig für uns entschieden haben. Wir freuen uns sehr über Ihre positive Bewertung, denn das zeigt uns, dass wir Sie in fast allen Bereichen überzeugen konnten. Es ist sehr schön zu lesen, dass Sie sowohl unsere Sauberkeit, unsere MitarbeiterInnen als auch unser Frühstücksangebot so lobend erwähnen - dies geben wir sehr gern an die entsprechenden Abteilungen weiter. "Zu unserer Parkmöglichkeit gibt es tolle Alternativen, nicht weit vom Hotelparkplatz. Hier können Sie gerne die Parkgarage am Hauptbahnhof nutzen oder auch direkt diese am Leipziger Zoo. Für 436 Zimmer bieten wir 200 Parkplätze in bester Lage in Leipzig. Wir versuchen diese mit größter Mühe ausschließlich für unsere Hotelgäste frei zu halten, dennoch ist dieser Parkplatz öffentlich zugänglich. Wir hoffen, bald wieder Ihr Gastgeber zu sein. Mit besten Grüßen, Antje Reichstein - Stellv. Hotelmanager

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The Westin Leipzig
9.2
Exceptional
Karin from Germany
Couple
Junior Suite, 1 Bedroom Junior Suite, 1 King, High floor
Stayed 2 nights in March 2022

Exceptional”

Das einzige Negative: Nach 10 Minuten kommt immer noch kein warmes Wasser

Reviewed March 24, 2022

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Lieber Hotelgast, herzlichen Dank, dass Sie sich anlässlich Ihres letzten Aufenthaltes in Leipzig für uns entschieden haben. Wir freuen uns sehr über Ihre positive Bewertung, denn das zeigt uns, dass wir Sie in fast allen Bereichen überzeugen konnten. Wir bedauern sehr, dass es ein Problem mit dem warmen Wasser gab, welches nicht gelöst werden konnte. Dafür entschuldigen wir uns ausdrücklich, denn dies entspricht gewiss nicht unserem Standard. Wir werden unsere Kommunikation überprüfen, aber wir hoffen, dass Ihr nächster Aufenthalt angenehmer wird. Wir hoffen, bald wieder Ihr Gastgeber zu sein. Mit besten Grüßen, Antje Reichstein - Stellv. Hotelmanager

Responded October 05, 2022
The Westin Leipzig
8.0
Excellent
Katharina from Germany
Group
Classic, Guest room, 1 Queen
Stayed 2 nights in October 2021

Very good”

Alles in allem ein Top-Hotel. Die Zimmer und vor allem das Bad sind etwas in die Jahre gekommen, aber in einem gepflegten Zustand. Ziemlich enttäuscht waren wir über die Tatsache, dass der Spa-Bereich wegen Corona auch Anfang Oktober noch geschlossen war, während es alle öffentlichen Bäder schon wochenlang wieder schaffen zu öffnen. Vor allem die Tatsache, dass es weder auf der Homepage zu lesen war (bzw. lediglich auf der x-ten Subpage), noch auf dem Buchungsportal oder eine kurze Notiz auf dem Zimmer zu finden war. Erst als wir im Bademantel vor dem Spa-Bereich standen sahen wir ein entsprechendes Schild. Von der Rezeption kam lediglich ein kleines "Tut uns Leid". Sehr enttäuschend vor dem Hintergrund, dass das ein wesentlicher Faktor für die Auswahl dieses Hotels war. Auch von der Hotelbar hatten wir mehr Service erwartet: um 23:45 Uhr (15 Min vor Schließung) war die Dame sichtlich genervt, dass wir gerne noch ein Glas Sekt trinken wollten.

Reviewed October 05, 2021

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Dear hotel guest, thank you for your stay and your feedback. We always try to satisfy our guests to 100% and work continuously on it. We very much regret that we could not achieve this in some points and assure you that we will take corrective steps immediately. Yes, it was a shame, that we had to keep our pool area closed for so long. We had extremely high requirements and after the pandemic it was impossible to get suitable staff. So we have opened the area now, but not with the service we had before the pandemic. We would be pleased if you would visit us again, so that we can prove to you that your experiences certainly do not correspond to our standard. Best regards, Antje Reichstein - Stellv. Hotelmanager

Responded March 28, 2023
The Westin Leipzig
8.0
Excellent
Soy from Germany
Group
Classic, Guest room, 1 Queen
Stayed 2 nights in July 2019

80”

Sehr gut

Reviewed August 02, 2019

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Sehr geehrter Hotelgast, wir danken Ihnen für Ihren Aufenthalt und für Ihre Zeit uns ein Feedback zu hinterlassen. Wir freuen uns sehr über Ihre positive Bewertung, denn das zeigt uns, dass wir Sie überzeugen konnten. Besuchen Sie uns doch bald wieder – wir sind sehr gerne erneut Ihr Gastgeber in Leipzig! Mit herzlichen Grüßen, Antje Reichstein - Stellv. Hotelmanager

Responded October 05, 2022
The Westin Leipzig
6.0
HIROKI from Thailand
Solo traveler
Classic, Guest room, 1 Queen
Stayed 3 nights in July 2022

リネン類が残念”

良いホテルなのですが、タオル類が非常に残念です。荒い紙やすりのようなバスタオルでした。また洗濯も行き届いておらず、汚れが残っていました。ハンドタオルもなく、ボロ布のようなタオルが2枚ぶらさがっていました。 物を最後まで使うという文化なのかもしれませんが、旅の者にとっては少し興が醒めました。 ライプツィヒ駅から徒歩5分ほどのロケーションなのですが、少し北の方に位置します。 同じような価格なら、広場に近いMarriotの方が良いかもしれません。 部屋の広さは十分で快適でした。

Reviewed July 11, 2022

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Dear hotel guest, thank you very much for your stay and your feedback. We always try to satisfy our guests to 100% and work continuously on it. We regret that we could not achieve this in some points and assure you that we will take corrective measures immediately. We apologize for the reaction of our staff on your arrival. Rest assured that this is not our standard. We will definitely look into this. We would be pleased if you would give us the opportunity to convince you of our otherwise first-class offer despite your experiences with another visit! Yours sincerely, Antje Reichstein - Stellv. Hotelmanager

Responded August 02, 2022
The Westin Leipzig
10.0
Exceptional
YEIJIN from South Korea
Business traveler
Classic, Guest room, 1 Queen
Stayed 4 nights in October 2022

좋아요”

독일에 있을 때 묵었던 4성급 호텔중 최고였습니다

Reviewed October 30, 2022

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Dear hotel guest, thank you very much for your highly positive evaluation and compliments. 5 stars - great! We are especially pleased that you felt at home with us and that we were able to convince and inspire you all around. Be our guest again soon! With warm greetings, Antje Reichstein - Stellv. Hotelmanager

Responded March 28, 2023
The Westin Leipzig
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