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Lobby, The Westin Osaka in Osaka
Corner Double Non-Smoking - Bed, The Westin Osaka in Osaka
View, The Westin Osaka in Osaka
Lobby, The Westin Osaka in Osaka
Interior view, The Westin Osaka in Osaka
Interior view, The Westin Osaka in Osaka
Swimming pool, The Westin Osaka in Osaka

Removed from saved list

8.6

Excellent

2,271 reviews

2,271 reviews

Housekeeping22
View12
Breakfast10
See map
See map

7.9

Very good

Location rating score

Very good location - 440 meters from city center
Exceptional for walking
Parking
Available
Walkable places
Shin Umeda City
80 m
Koji Kinutani Tenku Art Museum
80 m
Umeda Sky Building
90 m
Naka-Shizen no mori
100 m
Kuchu Teien Observatory
120 m
Popular landmarks
Minami (Namba)
2.9 km
Shinsaibashi-Suji Shopping Street
3.8 km
Osaka Castle Park
3.9 km
Dotonbori
4.2 km
Osaka Castle
4.3 km
Closest landmarks
Consulate General of the Federal Republic of Germany
120 m
Umekita Hiroba
460 m
Symphony Hall
470 m
The Symphony Hall
470 m
Knowledge Capital
480 m

The Westin Osaka

1-1-20 Oyodonaka, Kita-ku, Umeda, Osaka, Japan, 531-0076 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Umeda part of Osaka, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Dotonbori. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Sparkling clean

680 meters to public transportation

Check-in [24-hour]

Excellent room comfort & quality

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Facilities

Car park

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Swimming pool [indoor]

Hot tub

Luggage storage

Cash withdrawal

This property is in high demand!

3 travelers have booked today.

Value for money8.3
Distance to city center1km
Location rating7.9
Nearest airportOsaka International Airport (ITM)
Distance to airport10.2 km

Rooms available at The Westin Osaka

Excellent
Room comfort & quality

9

European Suite, Executive level, 2 Double, City view
...
  • Room size: 140 m²/1507 ft²
  • City view
Enter dates to see prices
Oriental Suite, Executive lounge access, Presidential Suite
...
  • Room size: 140 m²/1507 ft²
  • River view
Enter dates to see prices
Executive Double
...
  • Room size: 41 m²/441 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Room for female guests only
...
  • Room size: 41 m²/441 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
Executuve Suite Twin, Executive level, 2 Double, Corner room
...
  • Room size: 100 m²/1076 ft²
  • Separate shower/bathtub
Enter dates to see prices
Executuve Suite 2-Double, Executive lounge access, 2 Double
...
  • Room size: 100 m²/1076 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Executive Suite 1-King, Executive lounge access, 1 King
...
  • Room size: 100 m²/1076 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Executive Suite King, Executive level, 1 King, Corner room
...
  • Room size: 100 m²/1076 ft²
  • Separate shower/bathtub
Enter dates to see prices
Corner Twin - Non-Smoking
...
  • Room size: 60 m²/646 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
Deluxe Double Non-Smoking
...
  • Room size: 41 m²/441 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What dining options are offered at The Westin Osaka?

The Westin Osaka has a plethora of restaurant and dining options for you to indulge in while staying at this property, which include Western cuisine, Buffet in restaurant, Asian cuisine, and Chinese cuisine.

Does The Westin Osaka have bars on-site?

Experience your holiday retreat the perfect way with a drink in your hand at The Westin Osaka's bar available right in front of your doorstep for when you need a sip or two.

Does The Westin Osaka have a fitness center?

The Westin Osaka features charges applied fitness center that is fittingly situated at the tip of your finger, allowing you to get your daily exercise in at any time of the day so you can spend your trip the way you want. For more details, please contact the property for more information.

Does The Westin Osaka offer laundry services?

Yes! The Westin Osaka offers laundry service at your grasp for whenever you need your favorite clothes clean and fresh all throughout your holiday. Please contact the property for more information.

What is the average travel time to a nearby airport from The Westin Osaka?

The average travel time to get from The Westin Osaka to the airport is 75 minutes, but please bear in mind that the travel time may differ based on traffic, weather conditions, and time of day.

What is the verified guest review consensus about The Westin Osaka's view?

78.0% of our verified guest assessments have given an optimistic review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for The Westin Osaka down in the review section.

What is the average rating that verified Business travelers' have given to The Westin Osaka?

Past business travelers that have stayed at this property have given The Westin Osaka an average rating of 8.3. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Couples' have given to The Westin Osaka?

Verified couple travelers that have stayed at this property have given The Westin Osaka an average rating of 8.7. You can look up on more specific customer reviews, and remarks by filtering for a specific type of verified guest travelers down in the review section.

What is the closest train, metro, or bus station to The Westin Osaka?

The nearest train, metro, or bus station is Komagawa Nakano Subway Station, 10072.09 m away from The Westin Osaka.

See map

Explore the neighborhood

What people love about The Westin Osaka

  • 10

    Exceptional
    Spaciousness

    "Beautiful hotel - very clean and spacious room, with comfortable beds and great bathroom."

    Susana

    |

    December 6, 2022

  • 10

    Exceptional
    Location

    "Conveniently located to nearby shopping district"

    ANIL

    |

    February 7, 2020

  • 8.8

    Excellent
    Spaciousness

    "The lobby is so big and so are the rooms."

    Maria

    |

    June 19, 2023

Property ranking|Compared to 3,913 Osaka properties
See all rankings
Room comfort score
9/10
Room size
52 sqm.
Service score
9.1/10
Cleanliness score
9.1/10
Better than
99
%
of Osaka properties
Bigger than
98
%
of Osaka properties
Better than
96
%
of Osaka properties
Better than
96
%
of Osaka properties
Overall rating:

8.6

Excellent
2,271 reviews
Cleanliness
9.1
Facilities
8.6
Location
7.9
Read all reviews >
What travelers say they love:
Overall stay was good
Soon from Malaysia
Couple
More about The Westin Osaka

More about The Westin Osaka

The Westin Osaka

Whatever your reason for visiting Osaka, The Westin Osaka is the perfect venue for an exhilarating and exciting break away. The true local flavors and culture of Osaka are yours with a stay at The Westin Osaka, located just 4.1 km from the famous Dotonbori.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by The Westin Osaka. Stay connected throughout your stay with free internet access provided. Your explorations of Osaka can be assisted with taxi and shuttle services available. Parking is provided for guests by the hotel.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. While lodging at this wonderful hotel, a charming and cozy on-site fireplace will keep you warm on cold days and nights. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at The Westin Osaka. In-room conveniences such as room service and daily housekeeping will make staying in a great choice.
Rooms at The Westin Osaka are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at The Westin Osaka offer a layout option like a separate living room. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.


Dining and things to do

Wake up with no worries at The Westin Osaka, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, The Westin Osaka has a range of activities that will meet your needs. Warm up at the end of the day with a visit to the massage, salon and sauna. The many offerings at The Westin Osaka ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

While in Osaka, take some time to venture outside of The Westin Osaka. Photograph yourself in front of Osaka Castle located 4.2 km away, which people travel great distances to see.


Reasons to stay here

Verified reviews for this hotel's food and dining options score it better than 96% of accommodations in the city.
Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 96% of other options in the city.
This accommodation beats more than 98% of competition in the city on room comfort.

Show less

Amenities and facilities

Excellent
Facilities

8.6

Most talked about facilities

Breakfast

31 mentions

Housekeeping

24 mentions

Internet

19 mentions

Swimming Pool

11 mentions

Languages spoken
  • English
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Pool facilities
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast service
  • Coffee shop
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Chapel
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Kids meal
Access
  • CCTV in common areas
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Bicycle parking
  • Car park [charges apply]
  • Car park [on-site]
  • Shuttle service
  • Taxi service

Food and dining

Restaurants on site
レストラン「アマデウス」
  • Cuisine: European, Italian
日本料理「はなの」
  • Cuisine: Japanese, Sushi
中国料理「故宮」
  • Cuisine: Chinese, Cantonese

Location

1-1-20 Oyodonaka, Kita-ku, Umeda, Osaka, Japan, 531-0076
Very good
Location

7.9

Airports
  • Osaka International Airport (ITM)
    10.2 km 16 min drive
  • Kobe Airport (UKB)
    25.0 km 50 min drive
Public transportation
  • Osaka Train Station
    650 m 12 min walk
  • Fukushima Train Station
    870 m
Hospital or clinic
  • Sugi Yakkyoku
    740 m
Shopping
  • Shinsekai Ichiba
    6.0 km
Convenience store
  • 7 Eleven
    900 m 6 min drive
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Kuchu Teien Observatory
    120 m
  • Minami (Namba)
    2.9 km
  • Shinsaibashi-Suji Shopping Street
    3.8 km
  • Osaka Castle Park
    3.9 km
  • Dotonbori
    4.2 km
  • Osaka Castle
    4.3 km
  • Kuromon Market
    4.7 km
  • Tsutenkaku
    6.0 km
  • Universal Studios Japan
    6.8 km
  • Osaka Aquarium Kaiyukan
    7.9 km
Nearby landmarks
  • Shin Umeda City
    80 m
  • Koji Kinutani Tenku Art Museum
    80 m
  • Umeda Sky Building
    90 m
  • Naka-Shizen no mori
    100 m
  • Consulate General of the Federal Republic of Germany
    120 m
  • Kuchu Teien Observatory
    120 m
  • The Floating Garden Observatory
    120 m
  • Umekita Hiroba
    460 m
  • Symphony Hall
    470 m
  • The Symphony Hall
    470 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Children under 13 years old stay for free if using existing bedding.
  • According to local tax regulation, guests should pay accommodation tax surcharge directly to the property upon check-in (per person per night):
    Accommodation tax of JPY 100 is charged at the property per person per night for room rates JPY7,000 and over and less than JPY 15,000.
    Accommodation tax of JPY 200 is charged at the property per person per night for room rates less than JPY 20,000.
    Accommodation tax of JPY 300 is charged at the property per person per night for room rates of JPY 20,000 and over.
  • Children 4-12 years old will be charged JPY 2150 for breakfast per day.
  • 6F Gym area for guests only
    Opening hours: 24 hours
    Usage fee: 1,650 yen (tax included)
    Reservations are required. Please contact us before using. The usage time is 60 minutes and the capacity is 4 people. Staff are not stationed. It is located in a separate area from the fitness club gym.
    6F fitness club
    Opening hours: 10:00~21:00 (Last entry 20:00)
    Usage fee: 2,200 yen (tax included)
    There is a gym, pool, bath and sauna. Please contact us before using. Reservations are required as the number of people in the sauna is limited. Outside of business hours, you can use the gym area exclusively for hotel guests on the 6th floor.
    Gym area and fitness club for hotel guests only
    For reservations, please contact the fitness club after check-in. Advance reservations before check-in are not accepted. If you exceed the upper limit, you may not be able to use it. We do not have rental items available. Please refrain from using this site if you are under the age of 18.
  • On 5-Aug-23 if you wanted a room with a firework view; Please contact the hotel directly for the room with a fireworks view.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until23:59
Getting around
  • Distance from city center1km
  • Travel time to airport (minutes)75
Extras
  • Breakfast charge (unless included in room price)4300 JPY
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors30
  • Number of restaurants4
  • Number of rooms 300
  • Room voltage100
  • Year property opened1993
Parking
  • Daily parking fee2000 JPY

Property announcements

Notice for guests who reserved rooms on the executive floor
・The executive lounge on 26th floor is available.
・Check-in and check-out will be held at the front desk.
・Breakfast will be served in the restaurant on the 1st floor.
・Depending on the situation, the breakfast service is subject to change without notice.
・There might be time limit (50 minutes) for usage of lounge area depends on the crowd.
・Children under 12 years of age are not permitted to use the executive club lounge after 6:00 PM.

[Notice of the modification works]
Some guest rooms will be under renovation from September 4, 2023 to October 20, 2023. During 09:00AM-06:00PM  During this period, guests may experience some noise.

Some guest rooms will be under renovation from Monday September 4 to Friday October 20, 2023. We apologize for any noise inconvenience and appreciate your understanding.

Reviews of The Westin Osaka from real guests

Provided by verified guests of Agoda
8.6
Cleanliness9.1
Facilities8.6
Location7.9
Room comfort and quality9.0
Service9.1
Value for money8.3
High score for Osaka
Rating
9+ Exceptional (342)
8-9 Excellent (234)
7-8 Very Good (172)
6-7 Good (53)
<6 Below Expectation (57)
Time of the year
Mar - May (226)
Jun - Aug (199)
Sep - Nov (201)
Dec - Feb (232)

Show reviews that mention 

Showing 858 verified guest comments
12345
10.0
Exceptional
Susana from United States
Family with teens
Guest room, 2 Double, City view, Low floor
Stayed 4 nights in November 2022

Great Location ”

Beautiful hotel - very clean and spacious room, with comfortable beds and great bathroom. The construction was not terrible and they accommodate the roads. Great location by the train with many shops and restaurants.

Reviewed December 06, 2022

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9.6
Exceptional
Jae-Eun from Hong Kong SAR, China
Group
Guest room, 2 Double, City view, Low floor
Stayed 3 nights in November 2022

Awesome stay”

It was such a great choice to choose The Westin Osaka. Although it is not right next to the train station, it has its many strength with the clean and huge rooms, and very friendly staff. The subway station is only 10 minutes away on foot (It has many different subway lines for your convenience) and it is located right next to Umeda Sky Building. It is situated in the center of town but also away from hustle and bustle for tranquility. I will definitely come back to this property.

Reviewed November 21, 2022

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9.6
Exceptional
Luis from United States
Couple
Guest room, 1 King, City view, High floor
Stayed 7 nights in November 2022

The Westin”

Great location not too far from the Osaka station. They speak English as well but I recommend calling them ahead to assist with shuttle service hours from the hotel and station. You can still walk to the Westin from the station, just need to go through some construction. Very high class atmosphere and service spent a week as part of a honeymoon and loved the location.

Reviewed February 03, 2023

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10.0
Exceptional
Kavita from Singapore
Family with teens
Guest room, 2 Double, City view, High floor
Stayed 6 nights in December 2022

Excellent stay with Westin Osaka”

We loved our stay at Westin Osaka. Rooms and beds are very comfy. Central location 10min walk to JR Osaka train line.

Reviewed December 21, 2022

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10.0
Exceptional
ANIL from Taiwan
Couple
Deluxe Double Non-Smoking
Stayed 2 nights in February 2020

Great staff and very good facility. Conveniently located and near to the subway station ”

Conveniently located to nearby shopping district

Reviewed February 07, 2020

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7.6
Very good
Wang from Taiwan
Couple
Guest room, 2 Double, City view, Low floor
Stayed 2 nights in November 2022

A luxury hotel”

A nice place to stay with good service. However it takes 10 min walk to Osaka station in week days without shuttle service. This is not convenient to traveler who has large luggage.

Reviewed November 21, 2022

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9.2
Exceptional
Gina from Singapore
Couple
Deluxe Double Non-Smoking
Stayed 3 nights in May 2017

Great service, value for money!!!”

Our stay was awesome as we got a complimentary upgrade to an executive room on the 28th floor! Staff were very polite, friendly & helpful. Free shuttle bus from Osaka station to the hotel was definitely a plus & we love it that we can purchase the airport limousine bus tickets at the concierge & Westin hotel is the first pick-up location for the airport limousine bus! Our room was extremely huge & we had a lovely view facing the Umeda sky tower and downtown Osaka! Love the heavenly bed, the comfortable pyjamas & definitely the large carpeted dressing room which was separate from the bathroom! We were given a travel sized shiseido cleansing set which was great! Overall, we really enjoyed our stay at this 5 star hotel and we would definitely choose to stay here again!

Reviewed June 21, 2017

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8.7
Excellent
Dean from United States
Solo traveler
Stayed 1 night in May 2013

Beautiful hotel slightly off the main drag”

Customer service, attentive staff, large size for hotel room (especially in Japan!)

We stayed at the Westin Osaka for a quick one night trip. Our biggest problem with the hotel was location, as it was a little off the beaten path. We couldn't find the underground walkway from the JR Osaka station and we had no clue there was a shuttle service, so we ended up walking well over a mile to the hotel, as it was visible from the JR Osaka station. Although it is slightly far away from entertainment, nightlife, and public transportation, it is right next to the Umeda Sky Tower, which is a huge tourist attraction in itself. The staff were incredibly attentive to our requests and since the corner room we booked was sold out for the evening, we were automatically upgraded to a junior suite, which was an amazing room. The rooms are HUGE for Japanese standards. Definitely enjoyed my time here!

Reviewed May 29, 2013

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9.6
Exceptional
Lina from Singapore
Family with teens
Stayed 2 nights in January 2017

Good service , location & good rate ”

Stayed for 2 night. They have frequent shuttle bus from hotel to osaka train station & airport limousine stop at this hotel direct. Very good & convenient. Staff very friendly & hotel is spacious though it's old but very well maintained and kept. I will definitely come back and stay in this hotel. If you are bringing kids or elderly , good to stay here. Next to hotel there's office building umeda sky building with old street restaurant. The shabu2 & okonomiyaki resto are good !! Overall very happy with Westin Osaka!!

Reviewed January 15, 2017

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10.0
Exceptional
Jenny from United States
Family with young children
Stayed 3 nights in October 2014

Pleasant stay in Osaka”

Helpful and courteous staff, convenient shuttle to Osaka Station, clean

Overall a very pleasant stay. Central location for exploring Osaka and easy train access to Universal Studios. Concierge staff was extremely helpful with info on Universal Studios and Harry Potter World. Courteous and professional hotel staff. Very clean and quiet room. Family of 4 (2 adults and 2 kids ages 8 and 10), booked Deluxe Twin Non-smoking room. Room came with 2 double beds (US standard) and hotel provided an extra twin roll-away bed. Space was tight in the room with the roll-away, but not uncomfortable. Would stay at The Westin Osaka Hotel again.

Reviewed October 25, 2014

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9.0
Exceptional
Wen from Singapore
Family with teens
Stayed 2 nights in April 2015

Luxurious stay at a good price”

Decor, service, comfort

The Westin Osaka is located about 10 mins walk from the JR Osaka station, but the hotel provides a free shuttle service to and from the station and so there isn't a need to make the walk. Hotel is in what seems to be a quiet residential neighbourhood - not much shops and restaurants but not a problem with its proximity to the station. Family mart just closeby. Hotel is luxuriously decorated, very classy. Rooms are large and spacious, with nice bathrooms and plush comfortable beds, and very inviting. Free wifi is provided. Also has an indoor swimming pool facility. Overall great value for money, had a great stay here and would return again.

Reviewed April 20, 2015

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9.0
Exceptional
SHUK from Hong Kong SAR, China
Family with teens
Stayed 5 nights in April 2012

Awesome Hotel”

Good service and room is comfort

the hotel room is nice and comfort with big window and sunlight in the morning. it takes 15 mins walk from osaka station, however, the hotel provide shutter bus to connect the hotel and station which is very convenience for the guest. all the staff including the shuttle bus driver are very helpful and friendly with excellent service. we will surely stay with westin osaka hotel if we visit osaka again!

Reviewed April 14, 2012

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9.2
Exceptional
ye from Singapore
Group
Stayed 3 nights in November 2016

Great hotel and service”

The hotel is what you can expect from a typical Westin hotel. The room is spacious as compared to most of the rooms I stayed in Japan. The location is not that close to Osaka JR station but they offer pretty frequent shuttle bus between the hotel and the station. The journey takes about 10 minutes. The plus side of the hotel is definitely their friendly and professional staff. All staff we met for our 3 days stay there are extremely friendly and helpful. All of them can speak pretty good English too. Would definitely stay again when I visit Osaka next time.

Reviewed November 09, 2016

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10.0
Exceptional
harvey from Australia
Couple
Deluxe Twin Non-Smoking
Stayed 2 nights in September 2019

This Hotel has it all- Luxury, Convenience and a great breakfast.”

This was our 2nd stay at this Hotel located right next to the Umeda Sky Building and within walking distance of Osaka Station- the Hotel also runs a complimentary shuttle bus to the station approx every 15 mins. The rooms are very spacious and the bed was one of the most comfortable I have ever slept in which for me is a must after a tiring day exploring. Staff very friendly, breakfast buffet excellent with many Western options available. A few more Western TV channels would be nice so you could unwind with a movie at the end of the day. The only thing (and it's just a small thing) which was a little disappointing is we arrived at 1pm to check in after a long train trip to be told check in wasn't until 2pm but we could pay extra to have the room straight away (so it was obviously available). We opted to just store our luggage and checked in at 9pm after an afternoon out. When you pay for a 5 star Hotel and if the room is ready I would expect to be able to check in.

Reviewed September 04, 2019

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9.2
Exceptional
Hon from Hong Kong SAR, China
Solo traveler
Deluxe Twin Non-Smoking
Stayed 3 nights in October 2018

Spacious room, 10 mins walk away from JR Osaka / Umeda station ”

Pros: Room is very spacious for Japanese standard. Comfortable beds with a huge bathroom. We were lucky to have got the perfect view for sunset, overlooking the ferries wheel and the river. JR Osaka / Umeda station is 10 mins away by walking, or there’s a free shuttle bus that runs between the hotel and JR Osaka every 15-20 mins until 10pm. There’s a underground food street right next to the hotel and 2 convenient stores nearby. Con: Only down side was hotel guests had to pay additional charges to use the gym and swimming pool. It’s around JPY 1,700 per guest for gym usage.

Reviewed October 18, 2018

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10.0
Exceptional
Joshua from Australia
Couple
Deluxe Twin Non-Smoking
Stayed 3 nights in December 2017

lovely hotel in Osaka.”

Osaka is my favourite city after this trip to Japan and Westin hotel gave me the best experience there. The location is perfect, it's not far away from Train station and it's very close to the famous food street in Osaka. Staff were all kind and nice. Highly recommend Westin lounge with a very romantic environment and nice drinks. We'll definetly go stay there next time when we visit Osaka.

Reviewed December 19, 2018

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9.6
Exceptional
Oscar from Singapore
Family with teens
Deluxe Double Non-Smoking
Stayed 3 nights in May 2018

Exceptional”

I’m glad that I made the choice to come back to this hotel for my 25th wedding anniversary as the expression on my wife’s face was priceless. The moment she stepped into the room, she was blown away by the luxurious presentation of the room. The view that our room had was spectacular and the bed was exceptionally comfortable. Westin Osaka truly was one of the major highlight of our 12-days Japan trip. Thank you for giving my wife and me an unforgettable stay.

Reviewed May 05, 2018

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9.7
Exceptional
kwun from Hong Kong SAR, China
Business traveler
Stayed 5 nights in March 2014

good stay ”

very good service and friendly staff

The Hotel manager MR Nishikawa , he is very friendly, and answer all my question, I left my phone charger in the room after i check out, I call back to the house keeping next day, Miss Tsutsumi answer my call, they find it and send it back to me,Thank you Westin Osaka. Sure will going Osaka and stay in Westin again.

Reviewed March 15, 2014

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9.7
Exceptional
kwun from Hong Kong SAR, China
Business traveler
Stayed 5 nights in March 2014

very good service”

very friendly staff

The Hotel manager MR Nishikawa , he is very friendly, and answer all my question, I left my phone charger in the room after i check out, I call back to the house keeping next day, Miss Tsutsumi answer my call, they find it and send it back to me,Thank you Westin Osaka. Sure will going Osaka and stay in Westin again.

Reviewed March 15, 2014

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8.4
Excellent
Scott from Australia
Couple
Stayed 3 nights in October 2016

Convenient, clean, great breakfast :)”

We stayed at the Westin Osaka for a long weekend and found the hotel to be reasonably priced with an excellent breakfast, and pleasant staff. The location is close to Osaka station with a shuttle bus which will take you there regularly throughout the day. Alternatively you can walk approximately 15 minutes to the station if preferred. We would recommend this hotel to anyone travelling to Osaka for business of pleasure.

Reviewed October 13, 2016

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