Exterior view, Universal Hotel Nishi-Kujo in Osaka
Modern Standard, Universal Hotel Nishi-Kujo in Osaka
Modern Deluxe - Guestroom, Universal Hotel Nishi-Kujo in Osaka
Universal Hotel Nishi-Kujo
Kitchen, Universal Hotel Nishi-Kujo in Osaka
Universal Hotel Nishi-Kujo
Kitchen, Universal Hotel Nishi-Kujo in Osaka

Removed from saved list

8.1Excellent

16 reviews

16 reviews

See map

7.6Very good

Location rating score

Very good location - 1.37 kilometers from city center
Popular landmarks
Minami (Namba)
2.9 km
Shinsaibashi-Suji Shopping Street
3.0 km
Kuchu Teien Observatory
3.2 km
Dotonbori
3.4 km
Universal Studios Japan
3.8 km
Closest landmarks
Nishi Kujo Train Station
180 m
SystemPark
260 m
emu -USED CLOTHING-
660 m
Osaka Central Wholesale Market
830 m
TSUTAYA
890 m

Universal Hotel Nishi-Kujo

1-7-10 Nishikujo, Konohana-ku, Bay Area, Osaka, Japan, 554-0012 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Bay Area part of Osaka, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Dotonbori.

Highlights

200 meters to public transportation

Free Wi-Fi in all rooms!

Air conditioning

Balcony/terrace

Smoking area

Facilities

Free Wi-Fi in all rooms!

Kitchen

Wi-Fi in public areas

Smoking area

Car park [nearby]

Smoke-free property

CCTV in common areas

Fire extinguisher

Your dates are popular among travelersPopular destination! Properties in Osaka are being booked every minute!
Value for money8.5
Location rating7.6
Nearest airportOsaka International Airport (ITM)
Distance to airport11.9 km

Rooms available at Universal Hotel Nishi-Kujo

Modern Standard
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 single beds or 3 futons
Enter dates to see prices
Modern Deluxe
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 single beds or 3 futons
Enter dates to see prices
Standard Room
...
  • Room size: 37 m²/398 ft²
Enter dates to see prices
Western Room A
...
  • Room size: 37 m²/398 ft²
Enter dates to see prices
Deluxe Room
...
  • Room size: 37 m²/398 ft²
Enter dates to see prices
Western Room B
...
  • Room size: 37 m²/398 ft²
Enter dates to see prices
Modern Deluxe
...
    Enter dates to see prices
    Western Room B (Area:37)
    ...
      Enter dates to see prices
      Room Assigned on Arrival
      ...
        Enter dates to see prices
        Modern Room
        ...
          Enter dates to see prices

          Frequently asked questions

          What bars are nearby Universal Hotel Nishi-Kujo?

          While staying at Universal Hotel Nishi-Kujo, indulge in your evening or night out at Mucha, Marca Cafe & Beer Factory, and TNT to get the most out of your nightlife.

          What are the property's policies for children's bedding at Universal Hotel Nishi-Kujo?

          Universal Hotel Nishi-Kujo's policy concerning children's bedding considers guests age 6 years and older as adults, and therefore requires an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

          When was Universal Hotel Nishi-Kujo built?

          Universal Hotel Nishi-Kujo was built in 2018.

          How many floors does Universal Hotel Nishi-Kujo have?

          Universal Hotel Nishi-Kujo has a total of 3 floors.

          In which languages can Universal Hotel Nishi-Kujo's staff members communicate?

          Universal Hotel Nishi-Kujo can speak up to 2 languages which includes English for travelers that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

          What payment cards are supported at Universal Hotel Nishi-Kujo?

          Universal Hotel Nishi-Kujo supports up to 5, with payment card options such as Cash, Visa, MasterCard, and Discover Card.

          What is the average rating that verified Solo travelers' have given to Universal Hotel Nishi-Kujo?

          Verified solo travelers that have stayed at this property have given Universal Hotel Nishi-Kujo an average rating of 9.6. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

          What is the average rating that verified Families with young children have given to Universal Hotel Nishi-Kujo?

          Verified families with young children that have stayed at this property have given Universal Hotel Nishi-Kujo an average rating of 8.2. You can look up more descriptive customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

          What is the typical rating that past Families with older children have given to Universal Hotel Nishi-Kujo?

          Past families with older children that have stayed at this property have given Universal Hotel Nishi-Kujo an average rating of 7.5. You can check out more comprehensive customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

          What is the average rating that verified Group travelers have given to Universal Hotel Nishi-Kujo?

          Verified group travelers that have stayed at this property have given Universal Hotel Nishi-Kujo an average rating of 9.6. You can look up more in depth customer ratings and responses by filtering for a specific type of verified travelers down in the review section.

          What is the closest train, metro, or bus station to Universal Hotel Nishi-Kujo?

          The closest train, metro, or bus station is Hirano Subway Station, 10034.35 m away from Universal Hotel Nishi-Kujo.

          Property ranking|Compared to 4,094 Osaka properties
          Room size
          37 sqm.
          Value for money score
          8.5/10
          Cleanliness score
          8.5/10
          Service score
          8/10
          Bigger than
          96
          %
          of Osaka properties
          Better than
          91
          %
          of Osaka properties
          Better than
          90
          %
          of Osaka properties
          Better than
          85
          %
          of Osaka properties
          More about Universal Hotel Nishi-Kujo

          More about Universal Hotel Nishi-Kujo

          Discover the Charming Universal Hotel Nishi-Kujo

          Welcome to Universal Hotel Nishi-Kujo, a delightful 2.5-star hotel nestled in the vibrant city of Osaka, Japan. Built in 2018, this modern and cozy hotel offers a comfortable and convenient stay for both business and leisure travelers alike. With its prime location and excellent amenities, Universal Hotel Nishi-Kujo is the perfect base for exploring all that Osaka has to offer. Step into the inviting lobby of Universal Hotel Nishi-Kujo and experience warm hospitality from the friendly staff. Check-in starts from 04:00 PM, allowing you ample time to settle in and unwind after a day of travel. If you're arriving by plane, the hotel is conveniently located just 40 minutes away from the airport, ensuring a smooth and hassle-free journey. Universal Hotel Nishi-Kujo boasts 12 well-appointed rooms, each designed with your comfort in mind. Whether you're traveling solo, with a partner, or as a family, you'll find the perfect accommodation option to suit your needs. The rooms are tastefully decorated, featuring modern amenities and a cozy ambiance that will make you feel right at home. Families with young children will appreciate the hotel's child policy, which allows children between the ages of 0 to 5 to stay free of charge. This thoughtful gesture ensures that families can enjoy a memorable and budget-friendly stay at Universal Hotel Nishi-Kujo. When it's time to bid farewell to this charming hotel, check-out is until 12:00 PM, giving you plenty of time to pack up and prepare for your onward journey. Whether you're exploring the bustling streets of Osaka or catching a flight back home, Universal Hotel Nishi-Kujo offers a convenient and comfortable stay for all guests. Come and experience the warm hospitality, modern amenities, and prime location of Universal Hotel Nishi-Kujo. Book your stay today and create unforgettable memories in the heart of Osaka, Japan.

          Convenience Facilities at Universal Hotel Nishi-Kujo

          Experience ultimate convenience at Universal Hotel Nishi-Kujo, where a range of exceptional facilities are designed to enhance your stay. Stay connected with complimentary Wi-Fi available in all rooms, ensuring you can easily stay in touch with loved ones or catch up on work. Additionally, Wi-Fi is also accessible in public areas, allowing you to browse the internet and plan your adventures effortlessly. For guests who smoke, Universal Hotel Nishi-Kujo provides a designated smoking area where you can indulge in your habit comfortably. This thoughtful amenity ensures a pleasant stay for both smokers and non-smokers alike. Whether you are traveling for business or leisure, Universal Hotel Nishi-Kujo strives to make your stay as convenient as possible. With free Wi-Fi in all rooms and a designated smoking area, this hotel goes above and beyond to cater to the diverse needs of its guests.

          Exploring the Vibrant Bay Area in Osaka

          Welcome to the Universal Hotel Nishi-Kujo, located in the heart of Osaka's Bay Area. This bustling district is known for its vibrant atmosphere, stunning waterfront views, and a plethora of entertainment options. With its convenient location near Universal Studios Japan and other popular attractions, this hotel is the perfect base for exploring all that the Bay Area has to offer. Immerse yourself in the lively energy of the Bay Area as you stroll along the scenic waterfront promenade. Admire the breathtaking views of Osaka Bay and the iconic Ferris wheel, which lights up the night sky with a dazzling display of colors. Indulge in a variety of dining options, ranging from traditional Japanese cuisine to international flavors, as you savor the local delicacies. For thrill-seekers and movie enthusiasts, a visit to Universal Studios Japan is a must. Just a short distance from the hotel, this world-renowned theme park offers an unforgettable experience with its thrilling rides, immersive attractions, and live shows. Get up close and personal with your favorite characters from popular movies and enjoy the magical atmosphere that Universal Studios Japan is known for. In addition to the excitement of Universal Studios Japan, the Bay Area is also home to other exciting attractions. Explore the enchanting Osaka Aquarium Kaiyukan, one of the largest aquariums in the world, and marvel at the diverse marine life on display. Take a leisurely boat ride along the bay and witness the stunning city skyline from a different perspective. Whether you're seeking entertainment, culinary delights, or simply want to soak in the vibrant atmosphere, the Bay Area in Osaka has something for everyone. Book your stay at the Universal Hotel Nishi-Kujo and embark on an unforgettable adventure in this dynamic district.

          Traveling from the Airport to Universal Hotel Nishi-Kujo

          Located in the vibrant Bay Area of Osaka, Japan, Universal Hotel Nishi-Kujo offers a convenient and comfortable stay for travelers visiting this bustling city. Getting to the hotel from the nearest airport is a breeze, ensuring a smooth and hassle-free journey. For travelers arriving at Kansai International Airport, the most convenient way to reach Universal Hotel Nishi-Kujo is by taking the airport limousine bus. The bus departs regularly from the airport and takes approximately 60 minutes to reach Nishi-Kujo Station, which is just a short walk away from the hotel. This option is not only convenient but also provides a scenic view of the city during the journey. Alternatively, if you prefer to take the train, you can board the JR Airport Express Haruka from Kansai International Airport. The train journey takes around 50 minutes to reach Osaka Station. From there, you can transfer to the JR Osaka Loop Line and alight at Nishi-Kujo Station, which is a 10-minute walk from Universal Hotel Nishi-Kujo. This option is ideal for those who prefer a faster and more direct route. No matter which mode of transportation you choose, the journey from the airport to Universal Hotel Nishi-Kujo is straightforward and convenient, allowing you to start your stay in Osaka with ease. With its prime location and comfortable accommodations, Universal Hotel Nishi-Kujo is the perfect choice for both leisure and business travelers seeking a memorable experience in Osaka.

          Explore Exciting Landmarks and Attractions near Universal Hotel Nishi-Kujo

          Situated in the vibrant city of Osaka, Universal Hotel Nishi-Kujo offers easy access to a plethora of exciting landmarks and attractions. One of the highlights is Universal Studios Japan, located just a short distance away. This world-renowned theme park offers an immersive experience with thrilling rides, live shows, and attractions based on popular movies and TV shows. Get ready to meet your favorite characters and dive into the magical world of entertainment at Universal Studios Japan. For those seeking a unique aquatic adventure, Osaka Aquarium Kaiyukan is a must-visit attraction. As one of the largest aquariums in the world, it showcases a remarkable collection of marine life from various habitats. Explore the mesmerizing exhibits, including the Pacific Ocean tank, where you can witness the beauty of whale sharks and other awe-inspiring creatures. Don't miss the chance to walk through the mesmerizing tunnel surrounded by colorful fish and experience the wonders of the ocean firsthand. Another notable landmark nearby is the Tempozan Ferris Wheel, offering breathtaking panoramic views of Osaka's skyline and the surrounding harbor. As you ascend to the top, you'll be treated to a stunning vista of the city's landmarks and the sparkling waters below. This iconic Ferris wheel is a perfect spot for a romantic date or a memorable family outing. Additionally, within close proximity to the hotel, you'll find the Osaka Takoyaki Museum, a haven for food enthusiasts. Indulge in the city's famous takoyaki, a savory snack made with octopus, while learning about its history and enjoying various flavors. For sports enthusiasts, the Kyocera Dome Osaka is just a short distance away, hosting exciting baseball games and other sporting events. With its convenient location, Universal Hotel Nishi-Kujo provides the perfect base for exploring these captivating landmarks and attractions in Osaka. Whether you're seeking thrilling adventures, cultural experiences, or culinary delights, you'll find an array of options to satisfy your wanderlust.

          Convenient Public Transport Stations Near Universal Hotel Nishi-Kujo

          Universal Hotel Nishi-Kujo is strategically located near several public transport stations, making it easy for guests to explore Osaka and beyond. The hotel is within walking distance of Dempō, Kujo Train Station, and Tamagawa Subway Station, providing convenient access to various attractions and neighborhoods in the city. Whether you're planning to visit Universal Studios Japan, Osaka Castle, or Dotonbori, these stations offer quick and hassle-free transportation options. For those looking to explore further afield, Nankoguchi Station and Cosmosquare Train Station are also nearby. These stations connect to major train lines, allowing guests to easily reach other cities in the Kansai region, such as Kyoto and Nara. Additionally, Nishi Kujo Train Station, Sakurajima Train Station, Nakafuto Station (Osaka), Ajikawaguchi Train Station, and Hirabayashi Train Station are all within a short distance from the hotel, providing even more options for convenient and efficient travel. With such a well-connected location, Universal Hotel Nishi-Kujo is the perfect base for both business and leisure travelers looking to explore all that Osaka has to offer.

          A Gastronomic Adventure Awaits at Universal Hotel Nishi-Kujo

          Universal Hotel Nishi-Kujo offers a plethora of dining options right at its doorstep. Guests can indulge in a culinary adventure at the various nearby restaurants. Shintake, located on the 3rd floor of Osaka Bay Tower, offers panoramic views of the city while serving up delicious Japanese cuisine. Isokaze specializes in fresh seafood dishes, perfect for seafood enthusiasts. OOOTOYA Universal City is a popular choice for those craving traditional Japanese comfort food. Sunflower Cobalt is a cozy cafe that serves mouthwatering pastries and aromatic coffees. Orchard Grass is a charming restaurant that offers a fusion of Japanese and Western flavors. Pinakana is a must-visit for lovers of authentic Indian cuisine. For a romantic dining experience, guests can head to Top of Universal, where they can enjoy breathtaking views of the city while savoring gourmet dishes. McDonald's Hotel Kintetsu Universal City is a convenient option for a quick bite or a late-night snack. Bon Marche Shokudo is a bustling food court that offers a wide array of international cuisines. Tsuruhashi Fugetsu Bentenmachi is a renowned yakiniku restaurant, perfect for meat lovers. With such a diverse selection of restaurants, Universal Hotel Nishi-Kujo ensures that guests will have an unforgettable gastronomic experience during their stay.

          Shop 'til You Drop at Universal Hotel Nishi-Kujo's Surrounding Shopping Landmarks

          Located in the vibrant Nishi-Kujo district of Osaka, Universal Hotel Nishi-Kujo offers easy access to a plethora of shopping landmarks. Just a short distance away, you'll find Osaka Bay Tower, a modern shopping complex that boasts a wide range of stores, restaurants, and entertainment options. For those looking for a unique shopping experience, ATC - Asia-Pacific Trade Center is a must-visit destination. This sprawling mall features a diverse selection of shops, including fashion boutiques, electronics stores, and specialty shops. Aeon Mall Osaka Domecity, another nearby shopping haven, offers a fantastic array of retail outlets, from popular international brands to local boutiques. Whether you're searching for the latest fashion trends or hunting for unique souvenirs, these shopping landmarks near Universal Hotel Nishi-Kujo have something for everyone.

          Perfect Hotel for Families with Young Children

          Universal Hotel Nishi-Kujo in Osaka, Japan is a fantastic choice for families with young children. The customer reviews speak volumes about the hotel's ability to cater to the needs of little ones. One guest raved about the hotel's child-friendly amenities and activities, making it an ideal choice for families. Another reviewer praised the hotel's proximity to Universal Studios Japan, which is a dream come true for kids. With its convenient location and family-friendly facilities, Universal Hotel Nishi-Kujo truly stands out as the perfect hotel for families with young children.

          A Delightful Stay at Universal Hotel Nishi-Kujo

          Universal Hotel Nishi-Kujo in Osaka, Japan has garnered a remarkable reputation among its guests, as reflected in its positive customer ratings. With an impressive overall rating of 8.1, this hotel leaves a lasting impression on visitors with its exceptional value for money. Guests have praised the hotel for offering affordable rates without compromising on the quality of service and amenities provided. From the moment you step into the hotel, you'll be greeted by a warm and friendly staff who are dedicated to ensuring your stay is nothing short of perfect. One of the standout features of Universal Hotel Nishi-Kujo is its commitment to cleanliness, as evidenced by its impressive rating of 8.5. Guests have consistently praised the hotel for its spotless rooms and well-maintained common areas. Whether you're staying for a night or a week, you can expect your room to be impeccably clean and comfortable, providing a relaxing sanctuary after a day of exploring Osaka. In addition to its cleanliness, Universal Hotel Nishi-Kujo also receives high marks for its staff performance, with a rating of 8.0. The hotel's staff members are known for their professionalism, attentiveness, and willingness to go the extra mile to ensure guests have a memorable stay. Whether you need assistance with recommendations for local attractions or have any special requests, the staff at Universal Hotel Nishi-Kujo is always ready to assist with a smile. With its exceptional value for money, commitment to cleanliness, and dedicated staff, it's no wonder that Universal Hotel Nishi-Kujo has received such positive customer ratings. Whether you're visiting Osaka for business or leisure, this hotel is sure to provide a delightful and memorable stay.

          Show less

          Amenities and facilities

          Very good
          Facilities

          7.6

          Languages spoken
          • English
          • Japanese
          Internet access
          • Free Wi-Fi in all rooms!
          • Internet
          • Wi-Fi in public areas
          Dining, drinking, and snacking
          • Kitchen
          Services and conveniences
          • Elevator
          • Smoke-free property
          • Smoking area
          Access
          • CCTV in common areas
          • Fire extinguisher
          • Pets allowed
          Getting around
          • Car park [nearby]
          Available in all rooms
          • Air conditioning
          • Balcony/terrace
          • Bathtub
          • Closet
          • Free bottled water
          • Hair dryer
          • Kitchenette
          • Linens
          • Microwave
          • Non-smoking
          • Private bathroom
          • Refrigerator
          • Shower
          • Slippers
          • Towels
          • Wi-Fi [free]

          Location

          1-7-10 Nishikujo, Konohana-ku, Bay Area, Osaka, Japan, 554-0012
          Very good
          Location

          7.6

          Airports
          • Osaka International Airport (ITM)
            11.9 km 21 min drive
          • Kobe Airport (UKB)
            22.5 km 44 min drive
          Public transportation
          • Nishi Kujo Train Station
            180 m 2 min walk
          • Kujo Train Station
            920 m 17 min walk
          Hospital or clinic
          • Fujita Hospital
            1.2 km
          Shopping
          • Shinsekai Ichiba
            4.8 km
          Convenience store
          • Family Mart
            290 m 3 min drive
          Cash withdrawal
          • ATM
            190 m 3 min walk

          What's nearby

          Popular landmarks
          • Minami (Namba)
            2.9 km
          • Shinsaibashi-Suji Shopping Street
            3.0 km
          • Kuchu Teien Observatory
            3.2 km
          • Dotonbori
            3.4 km
          • Universal Studios Japan
            3.8 km
          • Kuromon Market
            4.0 km
          • Osaka Aquarium Kaiyukan
            4.8 km
          • Tsutenkaku
            4.8 km
          • Osaka Castle Park
            5.3 km
          • Osaka Castle
            5.8 km
          Nearby landmarks
          • Nishi Kujo Train Station
            180 m
          • SystemPark
            260 m
          • emu -USED CLOTHING-
            660 m
          • Osaka Central Wholesale Market
            830 m
          • TSUTAYA
            890 m
          • Kujo Train Station
            920 m
          • D Pit
            1.0 km
          • Tamagawa Subway Station
            1.0 km
          • Mucha
            1.0 km
          • Chidoribashi Station
            1.0 km
          Distances shown are straight-line distances on the map. Actual travel distances may vary.

          Property policies

          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          All children are welcome.

          Children 0-5 year(s)
          Stay for free if using existing bedding.
          If you need an extra bed, it will incur an additional charge.
          Guests 6 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • Pets are strictly not allowed at the property.
          • According to local tax regulation, guests should pay accommodation tax surcharge directly to the property upon check-in (per person per night):
            effective from January, 2017
            Accommodation tax of JPY 100 is charged at the property per person per night for room rates JPY10,000 and over and less than JPY 15,000.
            Accommodation tax of JPY 200 is charged at the property per person per night for room rates less than JPY 20,000.
            Accommodation tax of JPY 300 is charged at the property per person per night for room rates of JPY 20,000 and over.
            effective from June 1,2019:
            Accommodation tax of JPY 100 is charged at the property per person per night for room rates JPY7,000 and over and less than JPY 15,000.
            Accommodation tax of JPY 200 is charged at the property per person per night for room rates less than JPY 20,000.
            Accommodation tax of JPY 300 is charged at the property per person per night for room rates of JPY 20,000 and over.
          • When booking more than 5 rooms, different policies and additional supplements may apply.

          Some helpful facts

          Check-in/Check-out
          • Check-in from16:00
          • Check-in until21:00
          • Check-out until12:00
          • Reception open until21:00
          Getting around
          • Travel time to airport (minutes)40
          Extras
          • Daily Internet/Wi-Fi fee0 JPY
          The property
          • Non-smoking rooms/floorsYES
          • Number of floors3
          • Number of rooms 12
          • Year property opened2018

          Reviews of Universal Hotel Nishi-Kujo from real guests

          Provided by verified guests of Agoda
          8.1
          Cleanliness8.5
          Facilities7.6
          Location7.6
          Service8.0
          Value for money8.5
          High score for Osaka
          Rating
          9+ Exceptional (2)
          8-9 Excellent (1)
          7-8 Very Good (2)
          6-7 Good (0)
          <6 Below Expectation (2)
          Showing 7 verified guest comments
          12
          10.0
          Exceptional
          Jose from Canada
          Family with young children
          Deluxe Room - Non-Smoking
          Stayed 1 night in May 2018

          Exceptional”

          Great hotel for young children. Our 10 month old crawled everywhere and was able to sleep on a futon.

          Reviewed May 21, 2018

          Thank you for staying at Universal Hotel Nishikujo. We are happy to hear that you had a great time with your family during your stay. Hope to see you again next time.

          Responded May 26, 2018
          Universal Hotel Nishi-Kujo
          8.8
          Excellent
          AYA from Japan
          Family with young children
          Standard Room
          Stayed 1 night in January 2020

          子連れに最適”

          大人3名と子ども6名で利用しました。きれいで過ごしやすいお部屋でした。場所が少しわかりづらかったですが、それ以外は大満足です!

          Reviewed January 14, 2020
          7.2
          Very good
          MASAHIRO
          Family with teens
          Modern Deluxe
          Stayed 2 nights in May 2019

          良かったこと”

          駅から近いのが良かった スタッフの対応が良かった 明るい部屋で良かった テーブルがもう少し大きければよかった 三階だったのでエレベーターがあればよかった

          Reviewed May 05, 2019

          この度は当ホテルをご利用頂きありがとうございました。 スタッフの対応がよかったのお言葉、嬉しく思います。 当ホテルは西九条駅から徒歩2分の距離に共同フロント、そこから2分の距離にホテルがございます。 次回のお越しをお待ちしております。 フロントスタッフ 吉田

          Responded June 17, 2019
          Universal Hotel Nishi-Kujo
          4.4
          RYUTAROU
          Family with young children
          Modern Deluxe
          Stayed 1 night in March 2019

          安く泊まりたい方にオススメ”

          雨の中迷いながら探して行ったのにフロントに人がいなくしばらく待たされた。毛布が布団の数に対して足りないし、お風呂もザラザラして綺麗とは言えない。 値段は安いので我慢はできるが、少し残念でした。

          Reviewed March 08, 2019

          この度は当ホテルをご利用頂きありがとうございました。また口コミの投稿をして頂き重ねてお礼申し上げます。 宿泊に際しましてご不快な思いをさせてしまい誠に申し訳ざいませんでした。 共同フロントにて運営しており、お客様をご案内しており不在であったと記憶にございます。今後は立て札など不在時にどこにいるのかを明記するなど対応していきたいと思います。 清掃の件に関しましてもチェック項目を増やし気持ち良くご宿泊ができるように改善してまいります。 次回お泊まりの際は生まれ変わったユニバーサルホテル西九条をご利用ください。 心よりお待ち申し上げます。 フロントスタッフ 吉田

          Responded June 17, 2019
          Universal Hotel Nishi-Kujo
          4.8
          HONG-HO from Taiwan
          Family with teens
          Modern Standard
          Stayed 1 night in January 2020

          Acceptable”

          空間很大,但附近是住家,沒有那麼方便

          Reviewed February 01, 2020
          12
          This is a popular property. Don't miss out!

          Back to search results

          Back to room choices

          |

          Dismiss