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8.9
Excellent
2,629 reviews
2,629 reviews
"Nice bed, great ambience, clean room, standard amenities."
"Room was clean and comfort."
"The location is very convenient."
"Very spacious and nice setup."
"Location is great, room spacious, value for money"
8.9
Excellent
Location rating score
Vasa Hotel Surabaya
In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Dukuh Pakis part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Hygiene Plus
Sparkling clean
Check-in [24-hour]
Excellent room comfort & quality
Airport transfer
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Front desk [24-hour]
Airport transfer
Valet parking
Shuttle service
Kids club
Fitness center
Free Wi-Fi in all rooms!
Check-in/out [express]
4 travelers have booked today.
Value for money | 8.9 |
Distance to city center | 10 km |
Location rating | 8.9 |
Nearest airport | Juanda International Airport (SUB) |
Distance to airport | 14.2 km |
What is the average travel time to the closest airport from Vasa Hotel Surabaya?
The average travel time to get from Vasa Hotel Surabaya to the airport is 45 minutes, but please take into account that the travel time may fluctuate based on traffic, weather conditions, and time of day.
What bars are nearby Vasa Hotel Surabaya?
While remaining at Vasa Hotel Surabaya, indulge in your evening or night out at Desperados Bar to get the most out of your nightlife.
What are the property's policies for children's bedding at Vasa Hotel Surabaya?
Vasa Hotel Surabaya's policy regarding children's bedding considers guests age 13 years and older as adults, and therefore must use an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
What was the average room rate for Vasa Hotel Surabaya been in the past month?
The typical room rate for Vasa Hotel Surabaya in the past month is 1635478.8 IDR, compared to city's average of 230769.23 IDR.
What do past travelers love most about Vasa Hotel Surabaya?
Verified guests that stayed at Vasa Hotel Surabaya have given this property a rating of 9.172 for its excellent cleanliness as the major highlight for their stay.
What is the typical rating that past Solo travelers' have given to Vasa Hotel Surabaya?
Verified solo travelers that have stayed at this property have given Vasa Hotel Surabaya an average rating of 9.1. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.
What is the average rating that past Business travelers' have given to Vasa Hotel Surabaya?
Past business travelers that have stayed at this property have given Vasa Hotel Surabaya an average rating of 8.8. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.
What do local visitors think about Vasa Hotel Surabaya?
Verified local travelers that have stayed at this property have given Vasa Hotel Surabaya an average rating of 9.3. You can look up on more descriptive customer evaluations, and remarks for this property down in the review section.
What restaurants are close by Vasa Hotel Surabaya?
Vasa Hotel Surabaya’s local community is Dukuh Pakis which comprises of popular restaurants such as Warung Leko, Ming Garden, and Monopole Coffee Lab.
What is the closest airport to Vasa Hotel Surabaya?
The closest airport to Vasa Hotel Surabaya is Trunojoyo Airport, 135.0 km away.
9.2
"Nice bed, great ambience, clean room, standard amenities."
My
|
September 14, 2023
10
"Room was clean and comfort."
Traveller
|
June 28, 2023
10
"The location is very convenient."
Hadi
|
April 23, 2023
Vasa Hotel Surabaya
Enjoy all that Surabaya has to offer with a stay at Vasa Hotel Surabaya. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Enjoy all that Vasa Hotel Surabaya has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Surabaya is made even more convenient with the taxi and car hire services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Vasa Hotel Surabaya.
For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at Vasa Hotel Surabaya provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at Vasa Hotel Surabaya are available with design features like a separate living room. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.
Dining and things to do
Each morning you can start the day with a delicious in-house breakfast offered at Vasa Hotel Surabaya. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Vasa Hotel Surabaya including halal options.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Fill your days with the array of activities and facilities offered at Vasa Hotel Surabaya. A relaxing end to every day is possible with a visit to the massage, located right in the hotel. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Around the property
An array of attractions are a must-see while visiting Surabaya. Find that special item or souvenir that will commemorate your trip to Surabaya at Tunjungan Plaza located 5.2 km away.
Reasons to stay here
Compared to other accommodations in Surabaya, facilities here are rated higher than 93% of them.
Guests who stayed here found it to be neat and tidy, scoring it above 94% of other accommodations in the city.
Past guests love the staff and service here, rating it above 91% of the other accommodations in the city.
8.9
Breakfast
55 mentions
Housekeeping
36 mentions
Food & Dining
18 mentions
Swimming Pool
14 mentions
8.9
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 5 year(s).
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Airport transfer
Free Wi-Fi in all rooms!
Daily housekeeping
Blackout curtains
Great Value for Money”
The location is very convenient. Near the highway, so you can get easy access from/to the airport or if you want to travel away from the city (by car). The location also at the highly developed area of the city so you can get various kind of eatery and other necessity. The room is quite comfortable although I'm not a big fan of the layout setting for the bathroom. I think it's not the best for family travelers, especially the one with toddler. One thing that really bothers me (if you travel with your car) is the visual for the signage at the parking lot or lack thereof. The signage itself is rather confusing, especially the "EXIT" sign, it is very poor. One interesting fact about this hotel is that this Hotel could be considered as "Local Brand". So if you are interested for something fancy but a bit "different" from the usual names, this (Hotel) could be the one for you.
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Kepada Hadi, Kami sangat berterima kasih atas ulasan Anda mengenai kunjungan Anda di Vasa Hotel Surabaya. Di Vasa Hotel Surabaya, kami berusaha memberikan layanan yang lebih baik kepada setiap tamu; oleh karena itu, ulasan Anda sangat penting bagi kami. Kami akan menyampaikan ulasan Anda kepada tim kami. Kami yakin bahwa ulasan ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Kami menanti untuk segera berjumpa dengan Anda dan bisa memberikan pelayanan terbaik kami di kunjungan Anda selanjutnya. Salam Hangat , Manajemen Vasa Hotel Surabaya
Clean and helpful staff.”
The room is very clean, the carpet is soft, and the sofa feels clean too. The size is just right for the three of us, and the view is great, we can see Surabaya city from above and enjoy the sunrise and sunset. The bathroom is clean and comfortable, but the towels seem not very clean for a 5-star hotel. Unfortunately, the fridge is not cold enough. The amenities are standard, especially during our 2-night stay, we only got 1 bar of hand soap and 1 shower cap. The service is friendly. The gym facilities are also comfortable, always cleaned after each use, and the equipment is new. It's just a pity that the elevator still requires manual operation and there is a health and safety notice inside. The breakfast menu is not very varied and there aren't many options, but the coffee is great. During our 2-night stay, the breakfast menu was the same every morning. We felt safe because the number of visitors is limited, so it's not too crowded and we can maintain social distancing. What made me happy was that I received a birthday cake during check-out because it happened to be my birthday. Thank you Vasa, I hope you will continue to improve.
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One of the best 5 stars hotel in Surabaya”
The room is amazing, great for couple travellers, they keep each room clean and sanitized. After clean and sanitized the room, they put seal on each door rooms. Breakfast is great and all the staff is kind. The only problem is the bathroom floor is made from marbles and it was so cold to walk on the marbles when You going to the bathroom.
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honest review”
my family and I very enjoyed every moment that we spent here, the price was reasonable, the service is 100, the staff is very polite and kind, the clean, and the restaurant all perfect, the food is delicious, and the place is very pretty too, will definitely come again!!!
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Dear Windy, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Vasa Hotel Management
The best”
Everything about Vasa hotel was wonderful. The breakfast was fantastic, the room was cozy - nice-clean-nice, the staff are well trained and warm, the location is convenient, the environs was positive - makes you feel to stay longer. I highly recommend this hotel when in Surabaya. It’s the best in Indonesia.
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Probably one of the best 5-star hotels in Surabaya! ”
One of the best 5-star hotels I stayed in the past. Everything is very clean and well managed. Staff here is very helpful and nice to us. Don’t miss the breakfast which has so many choices.
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amazing hotel”
honestly one of the best hotels and most worth for money at that. The staff were really nice and the hotel was so amazing. Japanese toilets that making your toilet experience a 10/10 and the beds and pillows were beyond comfortable. The staff were super friendly and helpful and spoke English. really 10/10
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Great! ”
I always stay in Vasa Hotel whenever I'm visiting Surabaya, very satisfied with their service and also facilities!
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Dear Abigail, Thank you for the Great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Management of Vasa Hotel Surabaya
Wonderful hotel with dedicated staffs ”
Special thanks to Audrey for her wonderful assistance for very smooth check in and out. The room is great, love the warm and fully automatic toilet seat. The only downside is the breakfast, the taste is average and not too much variety.
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Lovely 5 stars hotel in West Surabaya”
Cant say anything much beside nice and comfortable hotel with great breakfast and nice value of money. Keep up the good works, been to this hotel for several times already!
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Great hotel for business trip.”
The room is new and clean. Quiet and internet is super fast for my work. Hotel staffs are very helpful. Location is perfect to get around.
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One of the best Hotel”
I used to go to this hotel for the Brazilian restaurant - Chamas. This is first time I stayed in this hotel. Very good premium service. Plus, I had an upgraded room from single room to single apartment. Very spacious and nice setup.
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Simply the best”
from the time I arrived...wow all the way. coming back for sure. Got an upgrade ..customer service awesome. Served by Audrey..what a pleasant personality..check in and out smooth...nice place to be. simply the best
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Comfort and Clean”
Pros: 1. Clean 2. Spacious room 3. Comfort bed & bedsheet 4. Various choices breakfast 5. Near Pakuwon Mall Cons: 1. Too much floor, less Elevators(lift) Thank you for the hospitality..
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Dear Erika, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Vasa Hotel Management
Nice Hotel”
Good location, clean hotel and so many more ++++
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Dear Koko , We greatly appreciate your feedback on your recent stay at Vasa Hotel Surabaya. We are thrilled to hear that you had a wonderful stay. We will pass on your feedback to our team. We are confident that this feedback will inspire all of our employees as we strive to continuously improve the quality of our services. Brenda will receive your compliments. Thank you for taking the time to share your thoughts, and we hope your next visit is just as enjoyable as the last. Best regards, Management of Vasa Hotel
Refinery ambience & luxury decoration ~”
As good as it gets…the way I see Vasa Hotel Surabaya ~ The one and the only so far, March 12 2023 ^^
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Dear Min, We very much appreciate your review regarding your stay at Vasa Hotel Surabaya. We are delighted to read that you had an excellent stay. We will share your review with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Vasa Hotel Management
Good for services”
Room condition is good. Provided services are perfects. and all employees are kind.
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Dear Chanmo, We greatly appreciate your feedback on your stay at Vasa Hotel Surabaya. We are delighted to hear that you had a wonderful stay. We will forward your feedback to our team. We are confident that this feedback will encourage all of our employees as we strive to continuously improve the quality of our services. Thank you for sharing your experience, and we hope your next visit is as enjoyable as the last. Best wishes, Management of Vasa Hotel
Good staycation experience with vasa”
Stay at vasa is the best self reward for me n family.
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Dear Yoyce, Kami sangat berterima kasih atas ulasan Anda mengenai kunjungan Anda di Vasa Hotel Surabaya. Sangat menyenangkan bagi kami bahwa Anda mendapatkan kenyamanan dan layanan terbaik. Ulasan baik Anda adalah penghargaan bagi kami. Kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Salam Hangat , Vasa Hotel Management
Exceptional”
It was my second time here. Happy with the service (staff friendlines and response) and hotel condition (clean and comfy). The small sticker "sanitize passed" at the door handle is a nice yet important message. Should improve the parking acc
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Best value hotel at surabaya”
Overall 5 star i rated for this hotel. Btw Need atention for lift jam.
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Dear Michuez, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We will share your review with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to see you again very soon. Sincerely, Vasa Hotel Management