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Guestroom, Vasa Hotel Surabaya in Surabaya
Select King Room - Bathroom, Vasa Hotel Surabaya in Surabaya
Lobby, Vasa Hotel Surabaya in Surabaya
Lobby, Vasa Hotel Surabaya in Surabaya
Lobby, Vasa Hotel Surabaya in Surabaya
Interior view, Vasa Hotel Surabaya in Surabaya
Swimming pool [outdoor], Vasa Hotel Surabaya in Surabaya

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8.9

Excellent

2,629 reviews

2,629 reviews

Housekeeping83
Breakfast49
Food & Dining14
See map
See map

8.9

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Surabaya Town Square
3.6 km
Surabaya's Zoo
4.4 km
Bungkul Park
4.5 km
Tunjungan Plaza
5.2 km
Monkasel (Submarine Monument)
5.7 km
Closest landmarks
Klinik Abdi Mulia
250 m
Family Dental Care
500 m
Andhika Badminton Court
760 m
Posyandu Cempaka II
910 m
Golden City Mall
1.0 km
2021

Vasa Hotel Surabaya

Jl. HR. Muhammad No.31, Surabaya 60189, Indonesia,, Dukuh Pakis, Surabaya, Indonesia, 60189 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Dukuh Pakis part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Sparkling clean

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Kids club

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

4 travelers have booked today.

Value for money8.9
Distance to city center10 km
Location rating8.9
Nearest airportJuanda International Airport (SUB)
Distance to airport14.2 km

Rooms available at Vasa Hotel Surabaya

Three Bedroom Apartment
...
  • Room size: 132 m²/1421 ft²
  • City view
  • 1 king bed & 1 queen bed & ...
Enter dates to see prices
Two - Bedroom Apartment
...
  • Room size: 100 m²/1076 ft²
  • City view
  • 1 king bed & 2 single beds
Enter dates to see prices
Glacier Suite
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 king bed
Enter dates to see prices
One-Bedroom Apartment
...
  • Room size: 66 m²/710 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
Executive Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Select King Room
...
  • Room size: 32 m²/344 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
Breccia Suite
...
  • Room size: 69 m²/743 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Select Twin Room
...
  • Room size: 32 m²/344 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Premium Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Executive King Room - Club Lounge Access Included
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What is the average travel time to the closest airport from Vasa Hotel Surabaya?

The average travel time to get from Vasa Hotel Surabaya to the airport is 45 minutes, but please take into account that the travel time may fluctuate based on traffic, weather conditions, and time of day.

What bars are nearby Vasa Hotel Surabaya?

While remaining at Vasa Hotel Surabaya, indulge in your evening or night out at Desperados Bar to get the most out of your nightlife.

What are the property's policies for children's bedding at Vasa Hotel Surabaya?

Vasa Hotel Surabaya's policy regarding children's bedding considers guests age 13 years and older as adults, and therefore must use an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

What was the average room rate for Vasa Hotel Surabaya been in the past month?

The typical room rate for Vasa Hotel Surabaya in the past month is 1635478.8 IDR, compared to city's average of 230769.23 IDR.

What do past travelers love most about Vasa Hotel Surabaya?

Verified guests that stayed at Vasa Hotel Surabaya have given this property a rating of 9.172 for its excellent cleanliness as the major highlight for their stay.

What is the typical rating that past Solo travelers' have given to Vasa Hotel Surabaya?

Verified solo travelers that have stayed at this property have given Vasa Hotel Surabaya an average rating of 9.1. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Business travelers' have given to Vasa Hotel Surabaya?

Past business travelers that have stayed at this property have given Vasa Hotel Surabaya an average rating of 8.8. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about Vasa Hotel Surabaya?

Verified local travelers that have stayed at this property have given Vasa Hotel Surabaya an average rating of 9.3. You can look up on more descriptive customer evaluations, and remarks for this property down in the review section.

What restaurants are close by Vasa Hotel Surabaya?

Vasa Hotel Surabaya’s local community is Dukuh Pakis which comprises of popular restaurants such as Warung Leko, Ming Garden, and Monopole Coffee Lab.

What is the closest airport to Vasa Hotel Surabaya?

The closest airport to Vasa Hotel Surabaya is Trunojoyo Airport, 135.0 km away.

What people love about Vasa Hotel Surabaya

  • 9.2

    Exceptional
    Cleanliness

    "Nice bed, great ambience, clean room, standard amenities."

    My

    |

    September 14, 2023

  • 10

    Exceptional
    Cleanliness

    "Room was clean and comfort."

    Traveller

    |

    June 28, 2023

  • 10

    Exceptional
    Location

    "The location is very convenient."

    Hadi

    |

    April 23, 2023

Property ranking|Compared to 1,018 Surabaya properties
See all rankings
Cleanliness score
9.2/10
Couples review score
9.1/10
Service score
9/10
Value for money score
8.9/10
Better than
95
%
of Surabaya properties
Better than
93
%
of Surabaya properties
Better than
92
%
of Surabaya properties
Better than
90
%
of Surabaya properties
Overall rating:

8.9

Excellent
2,629 reviews
Cleanliness
9.2
Facilities
8.9
Location
8.9
Read all reviews >
What travelers say they love:
Breakfast is great and all the staff is kind.
Hendra from Indonesia
Couple
More about Vasa Hotel Surabaya

More about Vasa Hotel Surabaya

Vasa Hotel Surabaya

Enjoy all that Surabaya has to offer with a stay at Vasa Hotel Surabaya. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Enjoy all that Vasa Hotel Surabaya has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Surabaya is made even more convenient with the taxi and car hire services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Vasa Hotel Surabaya.
For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at Vasa Hotel Surabaya provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at Vasa Hotel Surabaya are available with design features like a separate living room. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Vasa Hotel Surabaya. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Vasa Hotel Surabaya including halal options.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Fill your days with the array of activities and facilities offered at Vasa Hotel Surabaya. A relaxing end to every day is possible with a visit to the massage, located right in the hotel. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.


Around the property

An array of attractions are a must-see while visiting Surabaya. Find that special item or souvenir that will commemorate your trip to Surabaya at Tunjungan Plaza located 5.2 km away.


Reasons to stay here

Compared to other accommodations in Surabaya, facilities here are rated higher than 93% of them.
Guests who stayed here found it to be neat and tidy, scoring it above 94% of other accommodations in the city.
Past guests love the staff and service here, rating it above 91% of the other accommodations in the city.

Show less

Amenities and facilities

Excellent
Facilities

8.9

Most talked about facilities

Breakfast

55 mentions

Housekeeping

36 mentions

Food & Dining

18 mentions

Swimming Pool

14 mentions

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Massage
  • Pool with view
  • Spa
  • Spa/sauna
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Happy hour
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Mini bar
  • Satellite/cable channels
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental
  • Buffet
Restaurants on site
209 Dining
  • Cuisine: Asian, Indonesian, International
  • Menu: Buffet, A-la-carte
Xiang Fu Hai
  • Cuisine: Chinese

Location

Jl. HR. Muhammad No.31, Surabaya 60189, Indonesia,, Dukuh Pakis, Surabaya, Indonesia, 60189
Excellent
Location

8.9

Airports
  • Juanda International Airport (SUB)
    14.2 km
  • Abdul Rachman Saleh Airport (MLG)
    72.4 km
Public transportation
  • Tandes
    3.3 km
  • Wonokromo Railway Station
    4.7 km
Hospital or clinic
  • Klinik Abdi Mulia
    250 m
Shopping
  • Tunjungan Plaza
    5.2 km
Cash withdrawal
  • ATM
    340 m

What's nearby

Popular landmarks
  • Surabaya Town Square
    3.6 km
  • Surabaya's Zoo
    4.4 km
  • Bungkul Park
    4.5 km
  • Tunjungan Plaza
    5.2 km
  • Monkasel (Submarine Monument)
    5.7 km
  • Masjid Nasional Al Akbar Surabaya
    5.9 km
  • Tugu Pahlawan
    6.2 km
  • Sampoerna Museum
    7.3 km
  • Suramadu National Bridge
    7.4 km
  • Pakuwon Food Festival
    11.4 km
Nearby landmarks
  • Klinik Abdi Mulia
    250 m
  • Family Dental Care
    500 m
  • Andhika Badminton Court
    760 m
  • Posyandu Cempaka II
    910 m
  • Golden City Mall
    1.0 km
  • Consulate of Belgium
    1.1 km
  • Bukit Darmo Golf
    1.2 km
  • Puskesmas Pembantu Pradah Kali Kendal
    1.2 km
  • Puskesmas Pembantu Sono Kwijenan
    1.2 km
  • Pasar Modern Puncak Permai
    1.3 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 5 year(s).

Children 5-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee375000 IDR
  • Distance from city center10 km
  • Travel time to airport (minutes)45
Extras
  • Breakfast charge (unless included in room price)348000 IDR
  • Daily Internet/Wi-Fi fee0 IDR
The property
  • Number of floors36
  • Number of restaurants3
  • Number of rooms 383
  • Room voltage220
  • Year property opened2014
Parking
  • Daily parking fee0 IDR

Reviews of Vasa Hotel Surabaya from real guests

Provided by verified guests of Agoda
8.9
Cleanliness9.2
Facilities8.9
Location8.9
Service9.0
Value for money8.9
High score for Surabaya
Rating
9+ Exceptional (448)
8-9 Excellent (119)
7-8 Very Good (128)
6-7 Good (24)
<6 Below Expectation (53)
Time of the year
Mar - May (157)
Jun - Aug (188)
Sep - Nov (158)
Dec - Feb (269)

Show reviews that mention 

Showing 772 verified guest comments
12345
10.0
Exceptional
Hadi from Indonesia
Family with teens
Select Twin Room
Stayed 1 night in April 2023

Great Value for Money”

The location is very convenient. Near the highway, so you can get easy access from/to the airport or if you want to travel away from the city (by car). The location also at the highly developed area of the city so you can get various kind of eatery and other necessity. The room is quite comfortable although I'm not a big fan of the layout setting for the bathroom. I think it's not the best for family travelers, especially the one with toddler. One thing that really bothers me (if you travel with your car) is the visual for the signage at the parking lot or lack thereof. The signage itself is rather confusing, especially the "EXIT" sign, it is very poor. One interesting fact about this hotel is that this Hotel could be considered as "Local Brand". So if you are interested for something fancy but a bit "different" from the usual names, this (Hotel) could be the one for you.

Reviewed April 24, 2023

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Kepada Hadi, Kami sangat berterima kasih atas ulasan Anda mengenai kunjungan Anda di Vasa Hotel Surabaya. Di Vasa Hotel Surabaya, kami berusaha memberikan layanan yang lebih baik kepada setiap tamu; oleh karena itu, ulasan Anda sangat penting bagi kami. Kami akan menyampaikan ulasan Anda kepada tim kami. Kami yakin bahwa ulasan ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Kami menanti untuk segera berjumpa dengan Anda dan bisa memberikan pelayanan terbaik kami di kunjungan Anda selanjutnya. Salam Hangat , Manajemen Vasa Hotel Surabaya

Responded May 06, 2023
Vasa Hotel Surabaya
10.0
Exceptional
Uliana from Indonesia
Family with young children
Select King Room
Stayed 2 nights in May 2021

Clean and helpful staff.”

The room is very clean, the carpet is soft, and the sofa feels clean too. The size is just right for the three of us, and the view is great, we can see Surabaya city from above and enjoy the sunrise and sunset. The bathroom is clean and comfortable, but the towels seem not very clean for a 5-star hotel. Unfortunately, the fridge is not cold enough. The amenities are standard, especially during our 2-night stay, we only got 1 bar of hand soap and 1 shower cap. The service is friendly. The gym facilities are also comfortable, always cleaned after each use, and the equipment is new. It's just a pity that the elevator still requires manual operation and there is a health and safety notice inside. The breakfast menu is not very varied and there aren't many options, but the coffee is great. During our 2-night stay, the breakfast menu was the same every morning. We felt safe because the number of visitors is limited, so it's not too crowded and we can maintain social distancing. What made me happy was that I received a birthday cake during check-out because it happened to be my birthday. Thank you Vasa, I hope you will continue to improve.

Reviewed May 16, 2021

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10.0
Exceptional
Hendra from Indonesia
Couple
Select King Room
Stayed 1 night in October 2022

One of the best 5 stars hotel in Surabaya”

The room is amazing, great for couple travellers, they keep each room clean and sanitized. After clean and sanitized the room, they put seal on each door rooms. Breakfast is great and all the staff is kind. The only problem is the bathroom floor is made from marbles and it was so cold to walk on the marbles when You going to the bathroom.

Reviewed October 23, 2022

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10.0
Exceptional
Windy from Taiwan
Family with young children
Select Twin Room
Stayed 2 nights in December 2022

honest review”

my family and I very enjoyed every moment that we spent here, the price was reasonable, the service is 100, the staff is very polite and kind, the clean, and the restaurant all perfect, the food is delicious, and the place is very pretty too, will definitely come again!!!

Reviewed January 07, 2023

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Dear Windy, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Vasa Hotel Management

Responded March 01, 2023
Vasa Hotel Surabaya
10.0
Exceptional
Riza from Philippines
Solo traveler
Select Twin Room
Stayed 1 night in August 2022

The best”

Everything about Vasa hotel was wonderful. The breakfast was fantastic, the room was cozy - nice-clean-nice, the staff are well trained and warm, the location is convenient, the environs was positive - makes you feel to stay longer. I highly recommend this hotel when in Surabaya. It’s the best in Indonesia.

Reviewed August 04, 2022

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10.0
Exceptional
Sylvester from Hong Kong SAR, China
Family with teens
Select Twin Room
Stayed 1 night in August 2022

Probably one of the best 5-star hotels in Surabaya! ”

One of the best 5-star hotels I stayed in the past. Everything is very clean and well managed. Staff here is very helpful and nice to us. Don’t miss the breakfast which has so many choices.

Reviewed August 26, 2022

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10.0
Exceptional
Yeo from Indonesia
Couple
Premium King
Stayed 1 night in May 2022

amazing hotel”

honestly one of the best hotels and most worth for money at that. The staff were really nice and the hotel was so amazing. Japanese toilets that making your toilet experience a 10/10 and the beds and pillows were beyond comfortable. The staff were super friendly and helpful and spoke English. really 10/10

Reviewed May 12, 2022

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10.0
Exceptional
Abigail from Indonesia
Business traveler
Select Twin Room
Stayed 1 night in March 2023

Great! ”

I always stay in Vasa Hotel whenever I'm visiting Surabaya, very satisfied with their service and also facilities!

Reviewed April 05, 2023

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Dear Abigail, Thank you for the Great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Management of Vasa Hotel Surabaya

Responded May 06, 2023
Vasa Hotel Surabaya
10.0
Exceptional
Iris from Australia
Solo traveler
Select Twin Room
Stayed 1 night in November 2022

Wonderful hotel with dedicated staffs ”

Special thanks to Audrey for her wonderful assistance for very smooth check in and out. The room is great, love the warm and fully automatic toilet seat. The only downside is the breakfast, the taste is average and not too much variety.

Reviewed November 24, 2022

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10.0
Exceptional
Krishna from Indonesia
Couple
Select Twin Room
Stayed 1 night in November 2021

Lovely 5 stars hotel in West Surabaya”

Cant say anything much beside nice and comfortable hotel with great breakfast and nice value of money. Keep up the good works, been to this hotel for several times already!

Reviewed July 15, 2022

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10.0
Exceptional
Pojanee from Thailand
Business traveler
Select Twin Room
Stayed 2 nights in July 2022

Great hotel for business trip.”

The room is new and clean. Quiet and internet is super fast for my work. Hotel staffs are very helpful. Location is perfect to get around.

Reviewed September 30, 2022

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10.0
Exceptional
Nagaraja from Indonesia
Business traveler
Select King Room
Stayed 1 night in September 2022

One of the best Hotel”

I used to go to this hotel for the Brazilian restaurant - Chamas. This is first time I stayed in this hotel. Very good premium service. Plus, I had an upgraded room from single room to single apartment. Very spacious and nice setup.

Reviewed September 15, 2022

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10.0
Exceptional
Segar from Singapore
Couple
Select King Room
Stayed 1 night in August 2022

Simply the best”

from the time I arrived...wow all the way. coming back for sure. Got an upgrade ..customer service awesome. Served by Audrey..what a pleasant personality..check in and out smooth...nice place to be. simply the best

Reviewed August 24, 2022

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10.0
Exceptional
Erika from Indonesia
Family with teens
Select Twin Room
Stayed 1 night in December 2022

Comfort and Clean”

Pros: 1. Clean 2. Spacious room 3. Comfort bed & bedsheet 4. Various choices breakfast 5. Near Pakuwon Mall Cons: 1. Too much floor, less Elevators(lift) Thank you for the hospitality..

Reviewed December 25, 2022

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Dear Erika, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Vasa Hotel Management

Responded March 01, 2023
Vasa Hotel Surabaya
10.0
Exceptional
KOKO from Indonesia
Family with young children
Select Twin Room
Stayed 2 nights in July 2022

Nice Hotel”

Good location, clean hotel and so many more ++++

Reviewed March 24, 2023

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Dear Koko , We greatly appreciate your feedback on your recent stay at Vasa Hotel Surabaya. We are thrilled to hear that you had a wonderful stay. We will pass on your feedback to our team. We are confident that this feedback will inspire all of our employees as we strive to continuously improve the quality of our services. Brenda will receive your compliments. Thank you for taking the time to share your thoughts, and we hope your next visit is just as enjoyable as the last. Best regards, Management of Vasa Hotel

Responded April 02, 2023
Vasa Hotel Surabaya
10.0
Exceptional
min from Taiwan
Solo traveler
Select King Room
Stayed 1 night in March 2023

Refinery ambience & luxury decoration ~”

As good as it gets…the way I see Vasa Hotel Surabaya ~ The one and the only so far, March 12 2023 ^^

Reviewed March 12, 2023

See room deals

Dear Min, We very much appreciate your review regarding your stay at Vasa Hotel Surabaya. We are delighted to read that you had an excellent stay. We will share your review with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Vasa Hotel Management

Responded March 14, 2023
Vasa Hotel Surabaya
10.0
Exceptional
Chanmo from South Korea
Business traveler
One-Bedroom Apartment
Stayed 3 nights in March 2023

Good for services”

Room condition is good. Provided services are perfects. and all employees are kind.

Reviewed March 16, 2023

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Dear  Chanmo, We greatly appreciate your feedback on your stay at Vasa Hotel Surabaya. We are delighted to hear that you had a wonderful stay. We will forward your feedback to our team. We are confident that this feedback will encourage all of our employees as we strive to continuously improve the quality of our services. Thank you for sharing your experience, and we hope your next visit is as enjoyable as the last. Best wishes, Management of Vasa Hotel

Responded April 02, 2023
Vasa Hotel Surabaya
10.0
Exceptional
Yoyce from Indonesia
Family with young children
Select Twin Room
Stayed 1 night in February 2023

Good staycation experience with vasa”

Stay at vasa is the best self reward for me n family.

Reviewed March 01, 2023

See room deals

Dear Yoyce, Kami sangat berterima kasih atas ulasan Anda mengenai kunjungan Anda di Vasa Hotel Surabaya. Sangat menyenangkan bagi kami bahwa Anda mendapatkan kenyamanan dan layanan terbaik. Ulasan baik Anda adalah penghargaan bagi kami. Kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Salam Hangat , Vasa Hotel Management

Responded March 02, 2023
Vasa Hotel Surabaya
10.0
Exceptional
Emilia from Indonesia
Family with teens
Select Twin Room
Stayed 1 night in February 2021

Exceptional”

It was my second time here. Happy with the service (staff friendlines and response) and hotel condition (clean and comfy). The small sticker "sanitize passed" at the door handle is a nice yet important message. Should improve the parking acc

Reviewed February 19, 2021

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10.0
Exceptional
Michuez from Indonesia
Family with young children
Select King Room
Stayed 1 night in December 2022

Best value hotel at surabaya”

Overall 5 star i rated for this hotel. Btw Need atention for lift jam.

Reviewed December 26, 2022

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Dear Michuez, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We will share your review with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to see you again very soon. Sincerely, Vasa Hotel Management

Responded March 01, 2023
Vasa Hotel Surabaya
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