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Exterior view, VIA INN SHINSAIBASHI - JR WEST GROUP in Osaka
Standard Twin Room Non-Smoking - Bed, VIA INN SHINSAIBASHI - JR WEST GROUP in Osaka
Lobby, VIA INN SHINSAIBASHI - JR WEST GROUP in Osaka
Lobby, VIA INN SHINSAIBASHI - JR WEST GROUP in Osaka
Interior view, VIA INN SHINSAIBASHI - JR WEST GROUP in Osaka
VIA INN SHINSAIBASHI - JR WEST GROUP
VIA INN SHINSAIBASHI - JR WEST GROUP

Removed from saved list

8.7

Excellent

3,372 reviews

3,372 reviews

See map
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Izumi Hall
30 m
Shinsaibashi OPA
110 m
LeurGetter
130 m
America Mura
200 m
Midosuji Street
200 m
Popular landmarks
Shinsaibashi-Suji Shopping Street
320 m
Dotonbori
620 m
Minami (Namba)
710 m
Kuromon Market
1.2 km
Tsutenkaku
2.5 km
Closest landmarks
Club Circus
110 m
Bar Nayuta
200 m
Honorary Consulate General of Finland
200 m
Kindal
240 m
Consulate General of Indonesia
240 m

VIA INN SHINSAIBASHI - JR WEST GROUP

1-10-15 Nishi Shinsaibashi, Shinsaibashi, Osaka, Japan, 542-0086 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Shinsaibashi, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Dotonbori. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Located in heart of Osaka

Front desk [24-hour]

Excellent breakfast

190 meters to public transportation

Inside city center

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Contactless check-in/out

Smoking area

Laundry service

Wi-Fi in public areas

This property is in high demand!

10 travelers have booked today.

Value for money8.9
Location rating9.2
Nearest airportOsaka International Airport (ITM)
Distance to airport13.7 km

Rooms available at VIA INN SHINSAIBASHI - JR WEST GROUP

Standard Twin Room Non-Smoking
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Deluxe Double Room - Non-Smoking
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Single Room A - Non-Smoking
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Standard Single Room - Non-Smoking
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 1 semi double bed
Enter dates to see prices
Standard Double Room B - Non-Smoking
...
  • Room size: 13 m²/140 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Standard Double Room A - Non-Smoking
...
  • Room size: 13 m²/140 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Room Selected at Check-In - Non-Smoking
...
  • Room size: 12 m²/129 ft²
  • Shower and bathtub
  • 1 single bed
Enter dates to see prices
Twin Room
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Double - Type A
...
  • Room size: 13 m²/140 ft²
  • Non-smoking
Enter dates to see prices
Double - Type A
...
  • Room size: 13 m²/140 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices

Frequently asked questions

Does VIA INN SHINSAIBASHI - JR WEST GROUP provide laundry services?

Yes! VIA INN SHINSAIBASHI - JR WEST GROUP offers laundry service at your fingertips for whenever you need your favorite outfits clean and fresh all throughout your holiday. Please contact the property for more information.

Does VIA INN SHINSAIBASHI - JR WEST GROUP provide dry cleaning services?

Yes! VIA INN SHINSAIBASHI - JR WEST GROUP provides dry cleaning service that is available all throughout your stay, making sure you're always looking your best in your favorite outfit. Please contact the property for more information.

Does VIA INN SHINSAIBASHI - JR WEST GROUP feature an option for contactless check-in and check-out?

At VIA INN SHINSAIBASHI - JR WEST GROUP, guest visitors can take part in contactless check-in and check-out option provided by this property for your convenience and safety.

What interesting attractions are close by VIA INN SHINSAIBASHI - JR WEST GROUP that are in walking distance?

While staying at VIA INN SHINSAIBASHI - JR WEST GROUP, kick start your vacation by discovering the closest destinations that are within walking distance to the property which include Shinsaibashi OPA, LeurGetter, and America Mura.

How long do travelers normally stay at VIA INN SHINSAIBASHI - JR WEST GROUP?

Verified past guests that have stayed at VIA INN SHINSAIBASHI - JR WEST GROUP had an average nightly stay of 2 nights at this property.

At what time of the year is VIA INN SHINSAIBASHI - JR WEST GROUP most popular?

VIA INN SHINSAIBASHI - JR WEST GROUP's most popular month where verified visitors have stayed the most is in January.

In which languages can VIA INN SHINSAIBASHI - JR WEST GROUP's staff members communicate?

VIA INN SHINSAIBASHI - JR WEST GROUP can speak up to 2 languages which includes English for visitors that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

What payment cards are supported at VIA INN SHINSAIBASHI - JR WEST GROUP?

VIA INN SHINSAIBASHI - JR WEST GROUP supports up to 4, with payment card options including Visa, UnionPay, and American Express.

What is the typical rating that verified Solo travelers' have given to VIA INN SHINSAIBASHI - JR WEST GROUP?

Past solo travelers that have stayed at this property have given VIA INN SHINSAIBASHI - JR WEST GROUP an average rating of 8.8. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Families with young children have given to VIA INN SHINSAIBASHI - JR WEST GROUP?

Past families with young children that have stayed at this property have given VIA INN SHINSAIBASHI - JR WEST GROUP an average rating of 8.7. You can look up more descriptive customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Group travelers have given to VIA INN SHINSAIBASHI - JR WEST GROUP?

Past group travelers that have stayed at this property have given VIA INN SHINSAIBASHI - JR WEST GROUP an average rating of 8.9. You can find more precise customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

What people love about VIA INN SHINSAIBASHI - JR WEST GROUP

  • 10

    Exceptional
    Location

    "Clean hotel located right in a shopping area."

    Yuan

    |

    August 11, 2023

  • 8

    Very good
    Cleanliness

    "Big room, clean everyday, the staff are very friendly, a lot of Eatery, shoping centre,"

    Dolar

    |

    July 8, 2023

  • 10

    Exceptional
    Location

    "The room is great for an overnight stay, within easy walking distance of Osaka's famous commercial areas."

    Reiko

    |

    September 19, 2023

Property ranking|Compared to 3,967 Osaka properties
See all rankings
Location score
9.2/10
Value for money score
8.9/10
Couples review score
9/10
Cheapest price score
Better than
97
%
of Osaka properties
Better than
96
%
of Osaka properties
Better than
96
%
of Osaka properties
Better than
96
%
of Osaka properties
Overall rating:

8.8

Excellent
2,971 reviews
Cleanliness
8.9
Facilities
8.5
Location
9.2
Read all reviews >
What travelers say they love:
The rooms are clean and the beds are firm.
Tuan from Singapore
Family with older children
More about VIA INN SHINSAIBASHI - JR WEST GROUP

More about VIA INN SHINSAIBASHI - JR WEST GROUP

Experience Comfort and Convenience at VIA INN SHINSAIBASHI - JR WEST GROUP in Osaka, Japan

VIA INN SHINSAIBASHI - JR WEST GROUP is a 3.0 star hotel located in Osaka, Japan that offers a range of facilities to ensure a comfortable and convenient stay for its guests. The hotel provides laundry service, dry cleaning, and a laundromat for guests who need to do their laundry. Free Wi-Fi is available in all rooms and public areas, making it easy for guests to stay connected. For those who have their own vehicles, the hotel has a car park, but please note that car park charges apply. There is also a designated smoking area for smokers. Guests can enjoy daily housekeeping and a breakfast buffet during their stay. Additionally, the hotel has a convenience store on-site, making it easy for guests to purchase daily necessities.

Room Types at VIA INN SHINSAIBASHI - JR WEST GROUP

VIA INN SHINSAIBASHI - JR WEST GROUP offers a variety of room types to suit the needs of different travelers. These include Deluxe Double Room, Single Room A, Standard Double Room A, Standard Double Room B, Standard Single Room, and Standard Twin Room Non-Smoking. Each room type is designed to provide comfort and convenience to guests during their stay in Osaka, Japan.

Discover the Best of Osaka's Shopping and Entertainment Scene

VIA INN SHINSAIBASHI - JR WEST GROUP is perfectly situated for those who want to explore Osaka's bustling shopping and entertainment scene. Located just steps away from the famous Shinsaibashi-Suji Shopping Street, guests can indulge in a retail therapy session like no other. From luxury brands to streetwear, this shopping street has it all. Nearby, Minami (Namba) offers a lively atmosphere with its bars, restaurants, and nightclubs. For a more upscale shopping experience, guests can head to Midosuji Street, known for its high-end boutiques and designer stores. And for those looking for a taste of Osaka's alternative culture, America Mura is just a short walk away. With its quirky fashion boutiques, vintage shops, and street art, this neighborhood is a must-visit for any traveler looking for a unique experience in Osaka.

Excellent Location, Helpful Staff, and Enjoyable Breakfast

VIA INN SHINSAIBASHI - JR WEST GROUP is highly praised by guests for its excellent location, helpful staff, and enjoyable breakfast. The rooms are very clean and spacious, with excellent service. The breakfast buffet is of good quality and offers many choices. The staff are helpful and can speak good English. Guests love the hotel's perfect location and appreciate the free breakfast provided every day, which tastes good and offers a variety of options. Overall, the hotel provides a great experience for guests looking for a comfortable stay in Osaka.

Exceptional Customer Ratings at VIA INN SHINSAIBASHI - JR WEST GROUP

VIA INN SHINSAIBASHI - JR WEST GROUP in Osaka, Japan has received exceptional customer ratings, with an overall score of 8.9. The hotel has been praised for its excellent value, with a score of 8.9, and high levels of cleanliness, with a score of 8.9. Additionally, guests have rated the hotel's location as outstanding, with a score of 9.2, and the staff's performance as exceptional, with a score of 9.0. The hotel's facilities have also been highly rated, with a score of 8.5. These positive reviews are a testament to the exceptional service and amenities provided by VIA INN SHINSAIBASHI - JR WEST GROUP, making it an ideal choice for travelers seeking a comfortable and convenient stay in Osaka.

Show less

Amenities and facilities

Excellent
Facilities

8.5

Most talked about facilities

Breakfast

10 mentions

Housekeeping

6 mentions

Food & Dining

1 mention

Swimming Pool

1 mention

Languages spoken
  • English
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Cleanliness and safety
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Hand sanitizer
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [nearby]
Available in all rooms
  • Air conditioning
  • Bathtub
  • Free bottled water
  • Hair dryer
  • Non-smoking
  • Refrigerator
  • Towels

Location

1-10-15 Nishi Shinsaibashi, Shinsaibashi, Osaka, Japan, 542-0086
Exceptional
Location

9.2

Airports
  • Osaka International Airport (ITM)
    13.7 km 19 min drive
  • Kobe Airport (UKB)
    25.1 km
Public transportation
  • Yotsubashi Subway Station
    190 m
  • Shinsaibashi Subway Station
    200 m
Hospital or clinic
  • OS Drug Store
    260 m
Shopping
  • Shinsekai Ichiba
    2.5 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    100 m

What's nearby

Popular landmarks
  • Shinsaibashi-Suji Shopping Street
    320 m
  • Dotonbori
    620 m
  • Minami (Namba)
    710 m
  • Kuromon Market
    1.2 km
  • Tsutenkaku
    2.5 km
  • Osaka Castle Park
    2.9 km
  • Osaka Castle
    3.5 km
  • Kuchu Teien Observatory
    3.6 km
  • Universal Studios Japan
    6.2 km
  • Osaka Aquarium Kaiyukan
    6.7 km
Nearby landmarks
  • Izumi Hall
    30 m
  • Club Circus
    110 m
  • Shinsaibashi OPA
    110 m
  • LeurGetter
    130 m
  • Yotsubashi Subway Station
    190 m
  • Yotsubashi Station
    190 m
  • Bar Nayuta
    200 m
  • America Mura
    200 m
  • Midosuji Street
    200 m
  • Honorary Consulate General of Finland
    200 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Pets are strictly not allowed at the property.
  • Guests must inform the property of each guest’s gender so that proper room amenities can be set up.
  • Please let the property know the expected arrival time in advance. Guests can use the Special Requests box when booking or contact the property directly.
  • Accommodation tax will be charged directly at the property.
  • Maximum 1 children under 13 years old stay for free if using existing bedding. Any additional child will be charged an extra fee.
  • According to local tax regulation, guests should pay accommodation tax surcharge directly to the property upon check-in (per person per night):
    Effective from June 1, 2019:
    Accommodation tax of JPY 100 is charged at the property per person per night for room rates JPY 7,000 and over and less than JPY 15,000.
    Accommodation tax of JPY 200 is charged at the property per person per night for room rates less than JPY 20,000.
    Accommodation tax of JPY 300 is charged at the property per person per night for room rates of JPY 20,000 and over.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until10:00
Extras
  • Breakfast charge (unless included in room price)1200 JPY
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsyes
  • Number of rooms 197
  • Most recent renovation2011
Parking
  • Daily parking fee1400 JPY

Reviews of VIA INN SHINSAIBASHI - JR WEST GROUP from real guests

Provided by verified guests of Agoda
8.8
Cleanliness8.9
Facilities8.5
Location9.2
Service9.0
Value for money8.9
High score for Osaka
Rating
9+ Exceptional (519)
8-9 Excellent (153)
7-8 Very Good (140)
6-7 Good (46)
<6 Below Expectation (32)
Time of the year
Mar - May (207)
Jun - Aug (226)
Sep - Nov (227)
Dec - Feb (230)

Show reviews that mention 

Showing 890 verified guest comments
12345
10.0
Exceptional
Youngbin from South Korea
Solo traveler
Single Room
Stayed 4 nights in December 2022

The best hotel in Osaka”

I'll definitely gonna book this hotel again when I visit Osaka again. Seriously. Every staffs in there is SUPER kind. The room condition was also perfect and they offer cleaning service every day if you want. And it's super near from Shinsaibashi station, so it was really convenient to go everywhere in Osaka. 滞在中、最高のサービスを提供していただき、誠にありがとうございます!🙇‍♀️🙇‍♀️

Reviewed December 29, 2022

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Thank you for staying at Via Inn Shinsaibashi this time. We are very happy that you are satisfied with our service and that you like our location. Our hotel is a 2-minute walk from Shinsaibashi Station, and there are many places you can go to within one transfer. Please come to our hotel when you come to Osaka again. We are looking forward to seeing all of our staff while striving to provide better service. 기뻐해 주셔서 정말 기쁩니다. 다시 오세요. Via Inn Shinsaibashi Manager Fukushima Staff Ogawa

Responded January 13, 2023
VIA INN SHINSAIBASHI - JR WEST GROUP
10.0
Exceptional
Nathaniel from Singapore
Couple
Standard Double Room A - Non-Smoking
Stayed 2 nights in December 2022

Exceptional location and value”

Exceptionally convenient location in Shisaibashi/Amemura close to malls, vintage clothing stores, cafes, and eateries. Many of the food establishments in the area are open until late. Despite the central location, the hotel room was quiet. Tea bags and drip coffee packets are provided at the lobby alongside the usual toiletries. Would recommend using the provided heater/humidifier unit if you are visiting in winter, as the air can get quite dry.

Reviewed January 13, 2023

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ご投稿くださり誠にありがとうございます。 当館をお褒め頂いただけでなく周辺の施設まで記載頂き重ねて御礼申し上げます。 またの機会がありましたら是非ご利用くださいませ。 ヴィアイン心斎橋  支配人  福嶋 スタッフ 小澤

Responded January 13, 2023
VIA INN SHINSAIBASHI - JR WEST GROUP
10.0
Exceptional
Hyunjae from South Korea
Couple
Double - Type A
Stayed 1 night in November 2022

Very reasonal price & good service”

They serve a very good service with keeping baggage all day! suggest this hotel to anyone who wants to reserve a reasonable price but qualified service and clean room!

Reviewed November 21, 2022

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Thank you for your coming. We are looking forward to seeing you coming again.

Responded November 22, 2022
VIA INN SHINSAIBASHI - JR WEST GROUP
10.0
Exceptional
Monikka from Indonesia
Couple
Standard Double Room A - Non-Smoking
Stayed 1 night in November 2019

Via Inn Shinsaibashi”

Love the hotel! Room was suffice for 2 person. BF provided was delicious. Come earlier for BF because the space was limited and you may ended up waiting in line :) Japan's hotel amenities in my perspective is always complete (so does Via Inn) Location wise was perfect!! with mini mart downstairs makes is very very convenient if you want to buy snacks, drinks, food , etc Nearby the station, shops, restaurants, which we love! We will stay at this hotel if we visit Osaka, no doubt! Very recommended hotel

Reviewed November 09, 2020

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10.0
Exceptional
Mary from Philippines
Family with teens
Standard Double Room A - Non-Smoking
Stayed 3 nights in January 2023

Strategic place to stay!”

It was near osaka metro station & different shopping malls. Really easy to move around!

Reviewed January 11, 2023

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この度はご宿泊頂きまして、誠にありがとうございます。 当館は地下鉄御堂筋線心斎橋駅より徒歩5分、観光地のアメリカ村にも徒歩5分の好立地でございます。 また大阪にお越しの際は、是非当館をご利用くださいませ。 ヴィアイン心斎橋 支配人 福嶋 スタッフ 今村

Responded January 11, 2023
VIA INN SHINSAIBASHI - JR WEST GROUP
10.0
Exceptional
Chayanee from Thailand
Couple
Standard Double Room A - Non-Smoking
Stayed 4 nights in December 2022

Best location”

- location is in the center of Shinsaibashi shopping area and also easy to transportation with subway.

Reviewed December 21, 2022

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Thank you for staying at Via Inn Shinsaibashi this time. We would appreciate it if you could stay at Via Inn Shinsaibashi again when you stay in the Osaka Shinsaibashi area. Via Inn Shinsaibashi Manager Fukushima Staff Arimura

Responded December 22, 2022
VIA INN SHINSAIBASHI - JR WEST GROUP
10.0
Exceptional
Chayanee from Thailand
Couple
Standard Double Room A - Non-Smoking
Stayed 1 night in December 2022

Best location”

The location is what I expected. Near the shopping center and also closed to subway.

Reviewed December 21, 2022

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ขอบคุณสำหรับการเข้าพักที่ Via Inn Shinsaibashi ในครั้งนี้ นอกจากนี้ เมื่อคุณมาที่ย่านโอซาก้า ชินไซบาชิ เราจะขอบคุณมากหากคุณได้พักที่ Via Inn Shinsaibashi เวีย อินน์ ชินไซบาชิ ผู้จัดการฟุกุชิมะ พนักงานอาริมูระ

Responded December 22, 2022
VIA INN SHINSAIBASHI - JR WEST GROUP
9.2
Exceptional
Soo from South Korea
Couple
Standard Double Room B - Non-Smoking
Stayed 2 nights in January 2023

Exceptional”

Very clean and great location. Would come here again next time!

Reviewed January 24, 2023

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Thank you for staying at Via Inn Shinsaibashi. I am very happy that you were satisfied with your stay. We are looking forward to seeing you again. Via Inn Shinsaibashi Manager Fukushima Staff Uchida

Responded January 25, 2023
VIA INN SHINSAIBASHI - JR WEST GROUP
10.0
Exceptional
ching from Taiwan
Solo traveler
Standard Single Room - Non-Smoking
Stayed 2 nights in November 2019

Great Location!”

Great Location, Helpful Staff and Very Clean Room

Reviewed June 09, 2021

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THANK YOU

Responded April 17, 2022
VIA INN SHINSAIBASHI - JR WEST GROUP
9.6
Exceptional
Johsen from Singapore
Solo traveler
Single Room A - Non-Smoking
Stayed 3 nights in November 2022

Exceptional”

good location to stay if you like shopping

Reviewed November 26, 2022

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Thank you for staying at Via Inn Shinsaibashi. The hotel is close to the station, department stores and sightseeing spots, so you can enjoy shopping. We are looking forward to seeing you again. Via Inn Shinsaibashi Manager Fukushima Staff Ogawa

Responded November 27, 2022
VIA INN SHINSAIBASHI - JR WEST GROUP
9.2
Exceptional
Keith from Japan
Solo traveler
Standard Double Room A - Non-Smoking
Stayed 5 nights in October 2022

Location, location, location”

Located just a few minutes walk from Shinsaibashi Station and Dotonbori. Would highly recommend for solo travelers who don't have too many concerns about living in a smaller space.

Reviewed November 04, 2022

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この度はヴィアイン心斎橋をご利用いただきまして誠にありがとうございました。 またお忙しいところ口コミのご投稿もいただき重ねてお礼申し上げます。 おっしゃる通り、当館は心斎橋駅から徒歩に2分、なんば(道頓堀)まで徒歩約10分とアクセスが良いため観光されるお客様にお喜びいただいております。 Keith様にもご満足いただけたようで大変嬉しく存じます。 今回お泊りいただいたお部屋タイプ以外もございますので機会がございましたら是非お試しくださいませ。 またのご来館をスタッフ一同心よりお待ち申し上げております。 ヴィアイン心斎橋 支配人 福嶋 スタッフ 尾川

Responded November 05, 2022
VIA INN SHINSAIBASHI - JR WEST GROUP
8.8
Excellent
Johnny from Hong Kong SAR, China
Family with young children
Standard Double Room A - Non-Smoking
Stayed 4 nights in January 2020

Nice Hotel”

We were introduced to this hotel by colleagues and we did a search. At first, the location was a bit far from where we normally wander, but decided to give it a try due to the excellent rate we got. Arrived into Osaka late at night and was greeted by a warm and friendly check-in staff and the procedure were completed after 5~6 minutes; talk about efficiency! The room were expected and found that the room was clean, especially under the bed (where our two large suitcases found their home). All the basic amenities were present. The only minor "let down" were the pillows. Only if normal pillows were used, then it would have been a perfect stay. Breakfast was included in the rate and nothing really to write home about, but was adequate for our basic needs as Osaka is full of wonderful cuisine. As mentioned earlier, location was a bit far from normal, but after a few days the location of the hotel did not really register in our minds. 7-11, Lawson and Family Mart downstairs.

Reviewed January 28, 2020

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8.8
Excellent
Keith from Japan
Solo traveler
Standard Double Room A - Non-Smoking
Stayed 1 night in November 2022

Good and simple with convenient access”

Location was superb. I was literally walking to Namba/shinsaibashi everyday, and the train stations are less than 5mins walk away from the hotel. Room was pretty basic; it has what you need and doesn't make a huge fuss about it. I'd say the room was slightly cramped and the bed a bit harder than most (they only provided 1 pillow too) but it does the job either way.

Reviewed November 11, 2022

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この度はヴィアイン心斎橋にご宿泊頂き誠にありがとうございます。 お客様の言われている通り当館は地下鉄心斎橋駅から非常に近く便利です。 そして観光地にも近くて便利です。 枕は申しつけてもらいましたら用意しますので声をかけて下さい。 それではまたのご利用をお待ちしています。 ヴィアイン心斎橋 支配人 福嶋 スタッフ 有村

Responded November 12, 2022
VIA INN SHINSAIBASHI - JR WEST GROUP
8.8
Excellent
SI from South Korea
Solo traveler
Standard Single Room - Non-Smoking
Stayed 3 nights in October 2022

Perfect Location”

The quality of the hotel is good enough. The location of the hotel is perfect. There is a convenience store at the entrance of the hotebuilding. And also you can walk to fastfood sotres, restaurant and shopping centers near the hotel. Most important thing is that it takes only 9 minutes if you walk to Dotonbori.

Reviewed October 18, 2022

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この度はヴィアイン心斎橋にご宿泊頂き誠にありがとうございます。 また立地などに対してのお褒めのお言葉を頂戴しました事、重ねて御礼申し上げます。 当館は大阪の主要な観光地にほど近く、また場所柄、お買い物などにも非常に便利とのご評価を良く頂戴いたします。 また大阪心斎橋界隈へお越しの際はヴィアイン心斎橋やヴィアイン心斎橋四ツ橋をご利用いただけましたら幸いでございます。 ヴィアイン心斎橋 支配人 福嶋 フロント 有村

Responded October 18, 2022
VIA INN SHINSAIBASHI - JR WEST GROUP
8.0
Excellent
Haidee from Australia
Couple
Standard Double Room A - Non-Smoking
Stayed 2 nights in January 2023

Least exciting hotel on our holiday in Japan”

Adequate hotel. Pros: quiet location not far from metro station and Dotomburi area. Lift had touchless buttons. Cons: room was quiet small but adequate, bed was quite a bit harder than all the other hotels we had in the rest of the 2 week trip. We ended up deciding to stay an extra night in Osaka, but chose to stay at a different hotel for that extra night.

Reviewed January 12, 2023

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Thank you for staying at Via Inn Shinsaibashi this time. We are sorry that you were not satisfied with the firmness of the bed. We would appreciate it if you could stay again when you come to Shinsaibashi, Osaka. Via Inn Shinsaibashi Manager Fukushima Staff Arimura

Responded January 12, 2023
VIA INN SHINSAIBASHI - JR WEST GROUP
8.0
Excellent
WAI from Hong Kong SAR, China
Couple
Standard Single Room - Non-Smoking
Stayed 1 night in December 2022

Good location”

5 mins walk from Metro, easily access to all shopping area. Only that the baggage keeper is not flexible. I asked for keeping one baggage a day prior to my stay, considering my onsen trip that day and I would just take some necessary belongings. The hotel rejected.

Reviewed January 01, 2023

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Thank you for staying at Via Inn Shinsaibashi this time. I am glad that you liked the location of the hotel. However, we apologize for the inconvenience caused to you regarding your luggage. Our cloakroom is very small, so we can only store the luggage of those staying on the day. Thank you for understanding. Via Inn Shinsaibashi Manager Fukushima Staff Ogawa

Responded January 01, 2023
VIA INN SHINSAIBASHI - JR WEST GROUP
8.4
Excellent
LI from Hong Kong SAR, China
Solo traveler
Standard Double Room A - Non-Smoking
Stayed 3 nights in November 2019

Excellent”

clean room and staff is very polite. It's near the centre of Osaka. You can find bars and restaurants nearby easily~

Reviewed January 15, 2020

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8.0
Excellent
Bryan from Malaysia
Couple
Standard Double Room B - Non-Smoking
Stayed 3 nights in November 2019

Location was great, but need to improve on the room layout”

Location was greats and just opposite the training station. Please improve on the room layout design so that we have space to move and put our luggage. I have 2 luggage, 1 for myself another for my wife. we literally has no place to put the luggage. only choice is to put at the walk way. If we need to open the luggage I need to put it on the bed.

Reviewed July 28, 2020

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7.6
Very good
nitaya from Thailand
Group
Standard Double Room A - Non-Smoking
Stayed 2 nights in November 2022

Very good”

So good. near station ,staff very nice. Breakfast is Delicious

Reviewed December 18, 2022

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朝食ならびに立地をお褒め頂き誠にありがとうございます。 また、スタッフをお褒め頂き重ねて御礼申し上げます。 次回のご来館スタッフ一同お持ち申し上げております。 ヴィアイン心斎橋 支配人  福嶋 スタッフ 小澤

Responded December 19, 2022
VIA INN SHINSAIBASHI - JR WEST GROUP
6.4
Good
Yaser from United States
Couple
Deluxe Double Room - Non-Smoking
Stayed 1 night in February 2023

Very basic for the price”

Staff were nice and friendly. Room small so is bathroom. Shampoo, body wash and conditioner that’s it. If he.you forgot anything you have to pay. Towels I bathroom very small and thin for a westerner like me.

Reviewed February 05, 2023

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Thank you for staying at Via Inn Shinsaibashi this time. We are very happy to hear that you praised our staff. We apologize for the inconvenience regarding the towels. We are looking forward to seeing you again. Manager of Via Inn Shinsaibashi

Responded February 07, 2023
VIA INN SHINSAIBASHI - JR WEST GROUP
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