Exterior view, Viva Heavens by Wyndham, A Trademark All Inclusive in Puerto Plata
Amnesia King, Non-Smoking - Room plan, Viva Heavens by Wyndham, A Trademark All Inclusive in Puerto Plata
Food and beverages, Viva Heavens by Wyndham, A Trademark All Inclusive in Puerto Plata
Swimming pool, Viva Heavens by Wyndham, A Trademark All Inclusive in Puerto Plata
Lobby, Viva Heavens by Wyndham, A Trademark All Inclusive in Puerto Plata
Beach, Viva Heavens by Wyndham, A Trademark All Inclusive in Puerto Plata
Beach, Viva Heavens by Wyndham, A Trademark All Inclusive in Puerto Plata

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7.8Very good

437 reviews

437 reviews

Cleanliness 8.3
Service 8.0
Location 7.7
See map

7.7Very good

Location rating score

Very good location
Parking
FREE
Closest landmarks
Brugal Rum Center
2.7 km
Puerto Plata Excursions
2.8 km
Lorilar Ranch
3.0 km
Big Lee's Beach Bar
3.8 km
Malecon Puerto Plata
5.6 km

Viva Heavens by Wyndham, A Trademark All Inclusive

PLAYA DORADA, P.O. BOX 576, Puerto Plata, Puerto Plata, Dominican Republic - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Puerto Plata part of Puerto Plata, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gregorio Luperón International Airport. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Front desk [24-hour]

Free Wi-Fi in all rooms!

Hot tub

Currency exchange

Sauna

Announcements by hotel (1)
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Hot tub

Kids club

Cash withdrawal

Check-in/out [private]

Value for money7.1
Location rating7.7

Rooms available at Viva Heavens by Wyndham, A Trademark All Inclusive

Nirvana King, Non-Smoking
...
  • Room size: 39 m²/420 ft²
  • Balcony/terrace
  • 1 king bed
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Amnesia King, Non-Smoking
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  • Room size: 49 m²/527 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Nirvana King Accessible, Non-Smoking
...
  • Room size: 39 m²/420 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Amnesia 2 Queen, Non-Smoking
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  • Room size: 49 m²/527 ft²
  • Balcony/terrace
  • 2 queen beds
Enter dates to see prices
All Together, Non-Smoking
...
  • Room size: 49 m²/527 ft²
  • Balcony/terrace
  • 3 single beds and 1 king be...
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Bliss King, Non-Smoking
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Nirvana 2 Queen, Non-Smoking
...
  • Room size: 39 m²/420 ft²
  • Balcony/terrace
  • 2 queen beds
Enter dates to see prices
Nirvana
...
  • Balcony/terrace
Enter dates to see prices
Bliss
...
    Enter dates to see prices
    SUITE AMNESIA
    ...
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      Frequently asked questions

      What dining options are offered at Viva Heavens by Wyndham, A Trademark All Inclusive?

      Start off your day with Viva Heavens by Wyndham, A Trademark All Inclusive's accessible cuisines and dining options which include Buffet in restaurant and International cuisine for you to experience and pick from.

      Does Viva Heavens by Wyndham, A Trademark All Inclusive have a swimming pool?

      While lounging at Viva Heavens by Wyndham, A Trademark All Inclusive, you can enjoy the swimming pool facility to get your day started the best way with a splash for a stimulating morning or evening.

      Does Viva Heavens by Wyndham, A Trademark All Inclusive offer spa services?

      You can benefit from your stay at Viva Heavens by Wyndham, A Trademark All Inclusive a lot more by enjoying the property's available spa services that are offered for all its valuable guests to make your evening far better.

      What type of water sports activities are offered at Viva Heavens by Wyndham, A Trademark All Inclusive?

      Viva Heavens by Wyndham, A Trademark All Inclusive offers traveler a plethora of water sport activities such as water sports (non-motorized), snorkeling, diving, wind surfing, and canoe for you to take advantage of all that this property has to offer.

      Does Viva Heavens by Wyndham, A Trademark All Inclusive have a fitness center?

      Viva Heavens by Wyndham, A Trademark All Inclusive features free fitness center that is fittingly situated at the tip of your finger, allowing you to get your daily exercise routine in at any time of the day so you can spend your trip the way you want. For more details, please contact the property for more information.

      What precautions does Viva Heavens by Wyndham, A Trademark All Inclusive take in terms of hygiene, safety, and cleanliness?

      Viva Heavens by Wyndham, A Trademark All Inclusive satisfy our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes prepared with body thermometer, sterilizing equipment, first aid kit, free face masks, temperature check for guests and staff, staff trained in safety protocol, and doctor/nurse on call for all rounded safety precautions and hygiene protocols.

      How long do guests normally stay at Viva Heavens by Wyndham, A Trademark All Inclusive?

      Verified past guests that have stayed at Viva Heavens by Wyndham, A Trademark All Inclusive had an average nightly stay of 2 nights at this property.

      At what time of the year is Viva Heavens by Wyndham, A Trademark All Inclusive most popular?

      Viva Heavens by Wyndham, A Trademark All Inclusive's most popular month where verified guests have stayed the most is in March.

      What payment cards are accepted at Viva Heavens by Wyndham, A Trademark All Inclusive?

      Viva Heavens by Wyndham, A Trademark All Inclusive accepts up to 5, with payment card selections such as American Express, MasterCard, Visa, and Discover Card.

      What time is check-in and check-out at Viva Heavens by Wyndham, A Trademark All Inclusive?

      Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated hours may be charged an additional fee.

      What is the closest airport to Viva Heavens by Wyndham, A Trademark All Inclusive?

      The closest airport to Viva Heavens by Wyndham, A Trademark All Inclusive is Samaná El Catey International Airport, 111.0 km away.

      Is breakfast offered at Viva Heavens by Wyndham, A Trademark All Inclusive?

      Start your days right, with the buffet breakfast options available at Viva Heavens by Wyndham, A Trademark All Inclusive.

      More about Viva Heavens by Wyndham, A Trademark All Inclusive

      More about Viva Heavens by Wyndham, A Trademark All Inclusive

      Viva Heavens by Wyndham, A Trademark All Inclusive

      With a wide range of services catered to both business and leisure travelers, Viva Heavens by Wyndham, A Trademark All Inclusive makes sure you get the best out of your stay.
      Viva Heavens by Wyndham, A Trademark All Inclusive provides the best in services and amenities to help make guests feel comfortable. Stay connected throughout your stay with free internet access provided. Your explorations of Puerto Plata can be assisted with the car hire services available here. Parking is provided free of charge for guests.
      You'll have no problem planning out your days and transportation needs with front desk services including luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the laundromat offered at Viva Heavens by Wyndham, A Trademark All Inclusive. The hotel's daily housekeeping will make staying in a great choice.
      You can also get small travel items and sundries at the convenience stores without having to leave the Viva Heavens by Wyndham, A Trademark All Inclusive.
      Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with air conditioning. The specially-designed rooms at Viva Heavens by Wyndham, A Trademark All Inclusive offer more than one layout option, including rooms that have separate living room and balcony or terrace. Some rooms have television to keep guests entertained.
      You may be assured to know that a refrigerator, a coffee or tea maker and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer provided in some guest bathrooms.


      Dining and things to do

      Wake up with no worries at Viva Heavens by Wyndham, A Trademark All Inclusive, where breakfast is provided free of charge. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out karaoke rooms, bar and nightclub for some in-house nighttime fun.
      Viva Heavens by Wyndham, A Trademark All Inclusive offers wonderful recreational facilities for guests to enjoy. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, hot tub, spa and sauna. The many offerings at Viva Heavens by Wyndham, A Trademark All Inclusive ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
      The poolside bar at Viva Heavens by Wyndham, A Trademark All Inclusive gives you a great reason to spend more time in your swimsuit. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Stay wet and wild with fun family water activities like snorkeling, non-motorized water sports, diving and wind surfing. You won't need to go far to play some water sports, with the convenience of boats and canoes provided.
      Stay active in holiday style with sporty activities including horse riding. Test your skills! Get competitive with your travel group or other guests, at the hotel's dart board, yoga room, tennis court and golf course on site. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.

      Show less

      Amenities and facilities

      Good
      Facilities

      6.6

      Languages spoken
      • English
      • French
      • German
      • Italian
      • Spanish
      Accessibility
      • Wheelchair accessible
      Internet access
      • Free Wi-Fi in all rooms!
      • Internet
      • Internet services
      • Wi-Fi in public areas
      Things to do, ways to relax
      • Boating
      • Body scrub
      • Body wrap
      • Canoeing
      • Dart board
      • Diving
      • Fitness center
      • Game room
      • Garden
      • Golf course [on-site]
      • Horseback riding
      • Hot tub
      • Karaoke
      • Massage
      • Nightclub
      • On-site entertainment
      • Sauna
      • Snorkeling
      • Spa
      • Spa/sauna
      • Swimming pool [outdoor]
      • Table tennis
      • Tennis court
      • Ticket services
      • Tours
      • Water sports (non-motorized)
      • Wind surfing
      • Yoga room
      Cleanliness and safety
      • Anti-viral cleaning products
      • Body thermometer
      • Breakfast in room
      • Breakfast takeaway service
      • Cashless payment service
      • Covid-19 testing service
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Doctor/nurse on call
      • Face coverings on staff
      • First aid kit
      • Free face masks
      • Guest rooms seal after sanitization
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Hygiene certification
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Professional-grade sanitizing services
      • Protective screens in common areas
      • Room sanitization opt-out available
      • Rooms sanitized between stays
      • Safe dining setup
      • Sanitized kitchen and tableware items
      • Shared stationery removed
      • Staff trained in safety protocol
      • Sterilizing equipment
      • Temperature check for guests and staff
      Dining, drinking, and snacking
      • All rooms include breakfast, lunch, dinner, and drinks, at no extra cost
      • Alternative meal arrangement
      • Bar
      • Breakfast [buffet]
      • Breakfast [free]
      • Coffee shop
      • Poolside bar
      • Restaurants
      • Snack bar
      • Vending machine
      Services and conveniences
      • Air conditioning in public area
      • Cash withdrawal
      • Concierge
      • Contactless check-in/out
      • Convenience store
      • Currency exchange
      • Daily housekeeping
      • Doorman
      • Elevator
      • Facilities for disabled guests
      • Gift/souvenir shop
      • Infirmary
      • Ironing service
      • Laundromat
      • Laundry service
      • Luggage storage
      • Safety deposit boxes
      • Salon
      • Shops
      • Smoking area
      • Terrace
      • Xerox/fax in business center
      For the kids
      • Kids club
      • Kids facilities
      • Kids meal
      • Kids safety features
      • Swimming pool [kids]
      Land sports
      • Golf course (within 3 km)
      Access
      • CCTV in common areas
      • CCTV outside property
      • Check-in/out [private]
      • Exterior corridor
      • Fire extinguisher
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      • Safety/security feature
      • Security [24-hour]
      • Smoke alarms
      Getting around
      • Car park [free of charge]
      • Car park [on-site]
      • Rental car
      Available in all rooms
      • Air conditioning
      • Blackout curtains
      • Coffee/tea maker
      • Daily housekeeping
      • Free bottled water
      • Hair dryer
      • Heating
      • In-room safe box
      • Ironing facilities
      • Mini bar
      • Non-smoking
      • Private bathroom
      • Satellite/cable channels
      • Shower
      • Slippers
      • Telephone
      • Toiletries
      • Wi-Fi [free]

      Food and dining

      Breakfast options
      • Buffet
      Restaurants on site
      V Kitchen
      • Cuisine: International, Latin American
      • Menu: A-la-carte
      Blend
      • Cuisine: International
      • Menu: Buffet
      Rosmarino
      • Cuisine: Italian
      • Menu: Buffet
      Puebla222
      • Cuisine: Mexican
      • Menu: Buffet
      Sofrito
      • Cuisine: Local, Latin American

      Location

      PLAYA DORADA, P.O. BOX 576, Puerto Plata, Puerto Plata, Dominican Republic
      Very good
      Location

      7.7

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from15:00
      • Check-out until12:00
      Getting around
      • Travel time to airport (minutes)18
      The property
      • Non-smoking rooms/floorsyes
      • Number of bars/lounges2
      • Number of floors3
      • Number of restaurants5
      • Number of rooms 190
      • Room voltage110
      • Year property opened2015

      Property announcements

      Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

      Guests at the property are free to use the facilities at the sister property Viva Tangerine By Wyndham. Stay at one, play at two resorts is the best way to enjoy your vacation.

      Reviews of Viva Heavens by Wyndham, A Trademark All Inclusive from real guests

      Provided by verified guests of Agoda
      7.7
      Very good
      Cleanliness8.3
      Service8.0
      Location7.7
      Value for money7.1
      Facilities6.6
      High score for Puerto Plata
      Rating
      9+ Exceptional (1)
      8-9 Excellent (1)
      7-8 Very Good (0)
      6-7 Good (1)
      <6 Below Expectation (1)
      Showing 4 verified guest comments
      8.8
      Excellent
      krystin from United States
      Couple
      Stayed 3 nights in February 2023

      Great time”

      My husband and I stayed for a quick couple’s getaway. This is when it was adults only. There was a lot to do. We typically don’t take part in the morning activities but we did here with the welcoming and fun environment.

      Reviewed July 07, 2023
      6.4
      Good
      Angelica from United States
      Group
      Stayed 3 nights in February 2022

      Good”

      Food was terrible especially buffet

      Reviewed February 23, 2022
      5.6
      Yasmin from United States
      Couple
      Stayed 3 nights in January 2022

      Above average”

      Food wasn't that good & not to many options at the buffet. No music anywhere it's like an old folks home. Some CSR were nice some weren't.

      Reviewed January 04, 2022
      9.2
      Exceptional
      wilnelia from Puerto Rico
      Couple
      Stayed 2 nights in April 2019

      The hotel was to full, not enough places to sit and relax in the beach or pool area.”

      Ventajas: economico, limpio y la comida buena. Incovenientes, no tenian mucho lugar en donde sentarse.

      Reviewed April 23, 2019
      This is a popular property. Don't miss out!

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