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West Point Hotel
Jalan Garuda No.63 Bandung, Cimahi Selatan, Bandung, Indonesia, 40183 - See map
In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Cimahi Selatan part of Bandung, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Trans Studio Bandung. This 4-star property features restaurant to make your stay more indulgent and memorable.
Highlights
Indonesia Care
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Facilities
Airport transfer
Valet parking
Free Wi-Fi in all rooms!
Front desk [24-hour]
Swimming Pool
Check-in/out [express]
Luggage storage
Cash withdrawal
Exceptional”
I stayed here for a night because a friend of mine held a wedding downstairs, room could be quite noisy during wedding event if there is any downstairs. Beside that, I really enjoyed the night here, good amenities, pleasant bed, also the hotel is quite convenient.
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good hotel ”
Clean and Nice
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Remang””
terlalu gelap” gtu
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Good, but not the best”
It is a good hotel at strategic location, with has much variety of the food. However, did not have a good sleep at night due to the sound from the street, eventhough my room was on high floor (720), the bathroom door need to be repair since it was hard to be close, and felt quite disappointed that most of the food were "cold" (not warm enough) during breakfast time.
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Nice room”
Good for business trip due to closed from airport, nice room and the food also good
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price wise good”
good location, quite old hotel, big room, under staff, we order breakfast 7.30 but come 8.15 but the food quite good
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Very good”
Parking spot small, very near to airport, convenient for transit hotel
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Need to improve”
I booked and stayed in West Point Hotel, and my first impression when I arrived at the room was the Hotel was so comfy. When I tried to rest after a long journey, I realized that there were Lizards P**p on the pillow, and then I found out that there was a lizard in the room. Fortunately, I called housekeeping, and they responded quickly and caught the lizard. For me, this is acceptable as it might be something they cannot control. I then decided to extend another night at the Hotel. Unfortunately, the current room type (Executive) is unavailable, so I decided to book the other room (Standard), which for me I have no issue with the size. After the whole day's meeting the next day, I expected that I could go back to the Hotel and have a rest. Unfortunately, when I entered the room, the room was so dirty, and this is not acceptable for 4-star Hotel. I then requested to change to another room, but the front desk officer mentioned that there were no more available rooms for that type. I insisted on changing the room, and after 30 minutes of waiting, they could change me the room with the same type, which initially they said no more room available for that type. In conclusion, 4-star Hotel should improve and consider the room cleanliness as that is what customers are looking for. The staffs are helpful and friendly, huge parking lot, and Breakfast tastes great; however, they should have more variety of food. Overall rate 6 out of 10
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Need to improve”
I stayed in West Point Hotel for Business Trip and I booked for 1 night from Agoda. First impression of this hotel was comfy. However, when I tried to rest after a long trip, I realised that there were a lizard p**p in the pillow and then I found out there were a lizard in the room. I called the front office and fortunately they were fast response and send the housekeeping to clean it. this is totally acceptable for me for first day, as that might be something that they cannot controlled. I then decided to extend another night at the hotel, since there is no more room available for that type (Executive), i booked the standard room with expectation that the room will be as clean as before. but surprisingly after I came back from a long meeting which I expected I can have a good rest at that night, the room was so dirty and for me this is not acceptable for 4-stars hotel. I asked the front office to change the room, but the said no more available room for that type. I insisted to change the room, and after waiting for 30-minutes, they change me the room with the same type (which they said no more available room for that type). In conclusion, for 4-star hotel, they should improve the cleanness of the room so it would worth the price. The staffs are friendly and helpful, the parking lot are huge. Breakfast taste are good, however, they should have more variety of food. overall I would rate 6 out of 10
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They do not expect you to wash your hands here”
I am from Canada and was staying in Bandung for 9 nights. I was recommended to stay at the West Point Hotel. However, I decided to book for one night to try it out first. We were a family of 3 and booked a Junior Family Suite. I'm so glad I didn't stay longer. - Soap was not provided for the bathroom sink. Yes, there was liquid soap in the shower stall. But I needed soap for handwashing in the sink area. There was none. - Room was dark due to no lights on one side of the room (the side with eating table). - Bathroom near toilet area / drainage smelled foul. + Breakfast array was good though. I would not recommend West Point for travelers who are conscious about cleanliness and hygiene.
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4 star hotel feels like 2 star hotel”
1. Bed in room 721 seriously needs to be replaced. I wake up with aches and pain due to the mattress already squeaking on one of the sides and already losing the compresion and you can see from where you stand 2. Wallpaper dirty and most of them already damaged. 3. One of the lamp not working. 4. Water suddenly off for almost 2 hours around 8pm and when it's on, the water is very dirty. 5. Ballroom quite hot, and when we asked the staff, the staff just simply answer yes they turn it off the air con at the back and didnt want to turn it on.
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Order queen bed get two beds”
I ordered one double bed. I even made a special request on it and it was approved. On the day od arrival, they said the double bed rooms were full. I asked for cancelation but they didnt want to do it. So we have to settle with two beds joined into one with still separated blankets etc which made the room look weird and far from being comfortable to sleep on. The breakfast was also so bed. Very little choices of menu and the portion was incredibly small At the second night there was a very noisy fighting in front of our room. We called the security but it took so long for them to come. We cannot sleep and it was like 2 am already
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Acceptable”
This hotel so standard, nothing more, many hotel much better for even compare with the lower star rate...
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nice hotel ”
I and my husband stayed in several hotels in our trip this time. We like West Point the most since the room was big, the hotel itself was spacious and clean, and the rooftop restaurant was great. And compared to our hotels in Jakarta, the price was cheaper, both for the hotel room and laundry service (though this review may be bias, since Jakarta's hotels standard price may be higher, and our hotels in Jakarta were closer to malls and cafes). Overall, we just want to say that we are satisfied with our stay at West Point
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Value for money (4 star hotel)”
Value for money (4 star hotel) in Jalan Garuda Bandung. Though heavy traffic in Saturday afternoon to reach this hotel (from Jalan Pajajaran), I think this hotel is value for money. One improvement to do is the taste of breakfast should be improved.
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Great spacious room”
The room was very spacious. All in all a great hotel with very strategic location. Definitely worth the price. But.. breakfast is not worth waking up early for. You better find food outside of the hotel. Room service staff could be friendlier.
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Very good”
location is near the Bandung airport but it takes time to reach the hotel because of the traffic jam, 4 star hotel but no fitness centre, in front of yellow truck cafe and near barns coffee for coffee addicted
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Excellent”
I stayed in this hotel as I was attending an event that was taken place in this hotel. Its location is bit far from the train station, but it has good facilities. When I was there, I found the staff friendly and helpful.
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Nice hotel and Value for Money”
Nice hotel and Value for Money for couple or family traveler. But one thing made me disappointed was when I checked-in, Receptionist said that the room with King size bed was empty (though I already booked room with King size in Agoda) and we were given twin bed... After long debate and tension, finally Receptionist gave the room...
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Good hotel but overpriced”
I stayed here because of a wedding that was held in the ballroom in this hotel. The hotel itself is decent. I liked the breakfast, but the facilities are not really that good for this kind of price point. The swimming pool was so small, and also it was not protected from the sun, it was scorching hot from the sun and nobody could swim there without getting sunburned. The room was decent but small. So I wouldn't stay there anymore with this price.
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