Zen Chalets Hakuba
Zen Chalets Hakuba
a living room filled with furniture and a large window, Zen Chalets Hakuba in Hakuba
Lobby, Zen Chalets Hakuba in Hakuba
Interior view, Zen Chalets Hakuba in Hakuba
Interior view, Zen Chalets Hakuba in Hakuba
a wooden table with a bottle of wine on top of it, Zen Chalets Hakuba in Hakuba

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91 reviews

91 reviews

See map
See map



Location rating score

Nearby landmarks
Kokusai 1 240 m
Shirakaba 1 260 m
Shirakaba 2 320 m
Gondola Adam 360 m
Hakuba Happo One Ski Resort 390 m
Sakka 2 500 m
Central Pair Lift 510 m
Happoone Shizen Kenkyu Road 540 m
Nakiyama 2 670 m
Sakka 3 710 m

Zen Chalets Hakuba

Hakuba, Hakuba, Japan - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Hakuba part of Hakuba, this property puts you close to attractions and interesting dining options. This 5-star property is packed with in-house facilities to improve the quality and joy of your stay.


Sparkling clean

950 meters to public transportation

Excellent room comfort & quality

Free Wi-Fi in all rooms!

Air conditioning

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Airport transfer

Pets allowed

Car park

Shuttle service

Tennis court

Game room

Free Wi-Fi in all rooms!

Check-in/out [express]

Value for money7.6
Distance to city center0.1 KM
Location rating6.8

Rooms available at Zen Chalets Hakuba

2-Bedroom Loft Apartment
  • Room size: 88 m²/947 ft²
  • Mountain view
  • 1 single bed and 1 king bed...
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Three-Bedroom Residence - Mountain View
  • Room size: 98 m²/1055 ft²
  • Mountain view
  • 1 queen bed & 2 single beds...
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Two Bedroom Villa
  • Room size: 88 m²/947 ft²
  • Mountain view
  • 1 king bed and 1 single bed...
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2-Bedroom Villa
  • Room size: 88 m²/947 ft²
  • Mountain view
  • 1 single bed and 1 king bed...
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2-Bedroom Villa C
  • Room size: 88 m²/947 ft²
  • Mountain view
  • 1 king bed and 1 single bed...
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Chalet - 2-Bedroom
  • Room size: 75 m²/807 ft²
  • Mountain view
  • 1 queen bed & 1 bunk bed an...
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Two-Bedroom Chalet
  • Room size: 70 m²/753 ft²
  • Mountain view
  • 1 bunk bed and 1 sofa bed &...
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Three-Bedroom Chalet
  • Room size: 101 m²/1087 ft²
  • Mountain view
  • 2 bunk beds & 1 queen bed &...
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3 Bedroom Villa - Zen Villa A
  • Room size: 90 m²/969 ft²
  • Mountain view
  • 1 single bed and 1 queen be...
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  • Room size: 45 m²/484 ft²
  • Mountain view
  • 1 queen bed and 1 bunk bed ...
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Frequently asked questions

What time is check-in and check-out at Zen Chalets Hakuba?

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The chalet offers luggage storage to guests for before check-in and after check-out.

How do I get to Zen Chalets Hakuba?

A stay at Zen Chalets Hakuba also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the chalet. For those who wish to drive their own cars, Zen Chalets Hakuba has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the chalet.

What is the smoking policy at Zen Chalets Hakuba?

Zen Chalets Hakuba does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Zen Chalets Hakuba?

Hakuba Happo Bus Terminal is the closest train, metro, or bus station, about 910 m away from Zen Chalets Hakuba.

What restaurants are nearby Zen Chalets Hakuba?

Restaurants including Hotel La Neige Higashi-kan, Zen soba shop and Riki are popular in Zen Chalets Hakuba’s neighborhood which is known as Hakuba.

What are popular attractions near Zen Chalets Hakuba?

Guests at Zen Chalets Hakuba can easily visit Hakuba Happo Onsen (Hot Spring), Hakuba Ski Jumping Stadium and Hakuba Happo Onsen Obinata no yu located in the Hakuba area.

What popular natural sightseeing spots are close to Zen Chalets Hakuba?

Zen Chalets Hakuba is located in the Hakuba area, which is famous for natural sightseeing destinations such as Kokusai 1, Shirakaba 1 and Shirakaba 2.

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Explore the neighborhood

What people love about Zen Chalets Hakuba

  • 8.4


    "Nice location and fully furnished."



    March 21, 2021

  • 8.4


    "Best spot for family and group traveller."



    March 21, 2021

Property ranking|Compared to 516 Hakuba properties
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Room size
77 sqm.
Value for money score
Cleanliness score
Service score
Bigger than
of Hakuba properties
Better than
of Hakuba properties
Better than
of Hakuba properties
Better than
of Hakuba properties
Overall rating:


91 reviews
Read all reviews >
More about Zen Chalets Hakuba

More about Zen Chalets Hakuba

Zen Chalets Hakuba

Zen Chalets Hakuba offers impeccable service and all the essential amenities to travelers. Post your pictures and answer your emails whenever you want, with the chalet's free Wi-Fi internet access. The chalet provides shuttle services to help you find what you want in Hakuba. Parking is available and free, provided by the chalet for guests with their own transportation.
The chalet provides front desk services such as luggage storage for guests' convenience. The chalet's on-site laundromat and laundry service help you keep your favorite travel outfits clean so you can pack less. The chalet is entirely non-smoking, ensuring a clean air environment.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The chalet provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at Zen Chalets Hakuba include rooms with separate living room and balcony or terrace. Some selected rooms have television and in-room video streaming to keep guests entertained.
The chalet also provides guests with a refrigerator, a coffee or tea maker, instant coffee and instant tea in some rooms. You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.

Dining and things to do

If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities and shared kitchen available here.
Zen Chalets Hakuba offers an excellent variety of recreational facilities. Ski every day of your trip with an easy access to on-site ski slopes, ski equipment rentals and ski lessons. In a competitive mood? Get sporty with your travel group or other guests at the hiking trails in the chalet.

Reasons to stay here

Rooms here are cheaper than 97% of accommodations in the city.
This chalet's food and dining score higher than 91% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 89% of accommodations in the city.

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Amenities and facilities

Very good


Languages spoken
  • English
  • Japanese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Canoeing
  • Fishing
  • Game room
  • Garden
  • Hiking
  • Mini golf course
  • Skiing
  • Ski lessons
  • Tennis court
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • BBQ facilities
  • Kitchen
  • Shared kitchen
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Heating in public area
  • Laundromat
  • Laundry service
  • Luggage storage
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Playground
  • Check-in/out [express]
  • Dog-friendly
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
Sports equipment rental
  • Ski equipment rentals
Available in all rooms
  • Air conditioning
  • Bathtub
  • Carpeting
  • Clothes dryer
  • Coffee/tea maker
  • Complimentary tea
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Heating
  • Individual air conditioning
  • Internet access – wireless
  • Kitchenware
  • Linens
  • Microwave
  • Non-smoking
  • Private entrance
  • Refrigerator
  • Slippers
  • Sofa
  • Telephone
  • Towels
  • TV [flat screen]
  • Washing machine
  • Wi-Fi [free]


4305-1 Hokujo,Hakubamura,Kitaazumi-gun, Hakuba, Hakuba, Japan, 399-9301


Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-2 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 3 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
  • Upon prior confirmation with the property, guests will be allowed to bring pets into the property with additional conditions regarding size, number of pets, and days at the property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

  • Check-in from15:00
  • Check-out until10:00
Getting around
  • Distance from city center0.1 KM
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • License Id / Local Tax ID/ Entity Name11210311
  • Non-smoking rooms/floorsYES
  • Number of floors2
  • Number of rooms 1
  • Room voltage100
  • Most recent renovation2015
  • Daily parking fee0 JPY

Reviews of Zen Chalets Hakuba from real guests

Provided by verified guests of Agoda
Very good
Value for money7.6
High score for Hakuba
9+ Exceptional (1)
8-9 Excellent (1)
7-8 Very Good (1)
6-7 Good (0)
<6 Below Expectation (0)
Time of the year
Mar - May (2)
Jun - Aug (0)
Sep - Nov (0)
Dec - Feb (1)
Showing 3 verified guest comments
Ahmad from Malaysia
Family with young children
Chalet - 2-Bedroom
Stayed 1 night in March 2021


Nice location and fully furnished. Best spot for family and group traveller.

Reviewed March 21, 2021

See room deals

ABD from Malaysia
Family with teens
Chalet - 2-Bedroom
Stayed 3 nights in March 2017

Great ...very private , big clean place and great location ”

Will come again next time...

Reviewed March 17, 2017

See room deals

Very good
TADASHI from Japan
Family with young children
One-Bedroom Cabin (Riverside)
Stayed 2 nights in January 2023



Reviewed January 04, 2023

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